What is the reputation of Zoho Email System when sending emails
I want to know what is the reputation of Zoho Marketing Automation when sending emails. I have read that only 10% to 15% of the emails sent out get delivered. I understand that if Email Relay is not utilized then Zoho's reputation is pretty bad. I validate
Cannot change data type from multi line text to plain text
Hey team, I have a column of data that has values which are no longer than 12 characters in length. There are no blanks. But I cannot change the data type of this from multi line text to plain text. Any ideas how I can force this? Thanks Carl
Configuration réception mail avec Gmail
Bonjour, je vous contact car je rencontre un problème avec la synchronisation de ma boite mail sur le service Gmail. Après la création de adresse mail chez vous, j'ai lier celle ci à mon compte Gmail. Tous ce passé pour le mieux jusqu'à ce que vous me
Writer: Work Unsaved But Word Count Includes Unsaved Work?
The gist of the problem: I had unsaved work that is apparently now lost. However, the word count reflects the work that I had done that apparently didn't save, as I can't find what I wrote in the document. The rest of the story: I don't know what's relevant
Zoho People - 1000s of clients have disappeared when entering time for non-admin users
Zoho People - 1000s of clients have disappeared when entering time for non-admin users
Unhelpful Error message that could worry portal using clients
In my subform that is in list view I want to show and hide a simple field based on a boolean and it does work nicely and simply. if (row.boolean == "Yes") { show row.thing; } else { hide row.thing; } However if the user has toggled the radio choice and
GST 2b - 3B mis match
Dear All, One of my vendor didn't file his GST return on time, hence my 2b, bill is showing pending in GST portal for taking input tax credit against the bill. In Zoho books 2b I have not taken the input of this bill while doing reconcile of 2B, but it
Decimal Places
I would like to request that when a quote, sales order or invoice is entered that if the list price is set to 4,5 or 6 decimal places to the right that when the quote, sales order or invoice reflects this in the list amount. The calculation for total is correct, but the system rounds-up the value in list price and it is confusing to our clients. If they perform a quick calculation on the qty X list price ( once rounded up), it does not match the total for that line item. I guess a better question
Allow agents access to manage KB
The knowledgebase is a great tool that we'd like to use more often. I have discovered no method of allowing an Agent to add categories via the Manage KB option. Is there a permission setting I can set to allow Agents to access the Manage KB option?
Using date fields data from subforms
Hello, I'm working on setting reminders or sending emails based on date fields within a subform in a Zoho CRM module. Unfortunately, standard workflow rules don't support this feature. I've written a Deluge script for this purpose, but I'm encountering
User Profile Cannot Delete Contact
I want my "Contract Review" profile to be able to delete contacts as necessary from the contacts module. Currently I have the Contacts Module set to Private I have my Contract Review profile set to View, Read, Edit, Delete for the Contacts Permissions
Zoho oAuth complains about response_type parameter
Hello, For the last two weeks we have been trying to reach your team regarding the following issue. As seen in the screenshot below, we are rejected by the Zoho oAuth with the following error: "Response type Allowed values are code and token". But as
Zoho Recruit Create Offer is not working.
Trying to create and send an offer to a candidate, but when I click the "Save & Send" button, the button becomes greyed and disabled, making it impossible to continue with the process. I have admin privileges, so that doesn't seem to be the issue. Button
Add multiple Pages to a Zoho Books Estimate
I need to add multiple pages to my estimates in Zoho Books. The additional pages is mostly text with variable numbers/names. I gather the data in CRM from which I create estimates via the Books API. How can I add these additional pages onto the estimate,
How to disable user typing option during the conversion through bot
Hi, i want to disable typing option during the zobot conversation. it should enable only when we want to take input from the user. rest the of the time they have to choose the ans provided by us.
BRANCH RESTRICTION: STOCK ISSUE
I was a zoho books user before 2 year and i really loved the software but it was not compatible for my business.now zoho introduced Branch restrictions due to which i switched back to zoho.Everything is good fine except one big problem.I have for eg :
I cannot log out from the app because one note does not synchronize
I'm getting this message, and there is just one note with the sync icon on it as if it doesn't synchronize. But when I log from a different device it's there though. How can I fix it? I've edited it to see if that would change anything, but it doesn't.
PhoneBridge Bug
There doesn't seem to be a PhoneBridge forum, so I'm leaving this here, hoping this can get to the right folks within Zoho. We use a VoIP provider that integrates with Zoho via PhoneBridge. Love it. It's so great when customers call to have everything
BUG?? Search in Page can pass only the Search
Hi, Since the page variables and scripts update, when searching with the Search component in the page, we can pass only the search string to the "Target Page" (Attached Screenshot) For me, it makes the Search component useless. Is it BUG or another step
Flow triggers but doesn't continue.
I'm new to working with Flow but managed to get a flow working yesterday in short order. Which then proceeded o break shortly after for no apparent reason. The flow is triggered by a form submission, and when running in debug mode I can see the flow is indeed triggered. However, when I click the "Test" button to see if the flow works as intended, nothing happens. It acts as if there is no link between the initial trigger and the next node. I created the flow yesterday and it worked for a couple tests
Zoho People leaves and Google Calendar Sync: wrong times
Hello, I've activated the native People -> Calendar integration and I see there's a mismatch between the starting time of the hourly leaves. Here's what I have on Zoho People: Here's what I see on Google Calendar: Time Zone on Zoho People: Central European
One or more errors were found in the Secure Socket Layer (SSL)
When trying to initialise a remote support session our client machine is displaying the following error... Any ideas how to get around this? Does this use a Lets Encrypt SSL by any chance?
Campaign -> CRM Sync
Hello - We recently obtained a business that uses Zoho in conjunction with Wordpress/WooCommerce. Leads are captured via a form on Wordpress. Starting Thursday 11/9 around 4pm these leads stopped syncing with CRM though I am able to view the submissions
Data not flowing properly from Deals (CRM) into Analytics Table
I am trying to sync data from Zoho CRM Deals Module into Zoho Analytics and am having some issues Below is a Test Deal. Under finance information you can see that I have three lines of finance data (3 lines that would go to a customer PO). When this data
MX records not verified
Moved to Zoho last week. I keep getting issues with my Zoho mail - I get emails saying my MX records in the DNS are not verified however the previous records have been deleted and zoho ones inserted. Part of the zoho mail shows them as verified but another
Zoho Backstage not publishing events
I am not able to publish any events from drafts to live. It is not working for any user in our organization, and not working in Safari or Chrome. I also tried this exact same simple activity in another organization that I work with. Same result. No events
The dropdown menu overlaps with the dropdown title in the header
I don't know exactly how this problem can be explained. I'm sharing a screenshot below. The dropdown menu appears under the title and the link in the first row is not visible. I wrote to Zoho Support before, but they said that there was a change in the
Federated Login via LinkedIn not working
LinkedIn has changed to Sign in with LinkedIn Using OpenID Connect and it's not working with Zoho federated login now. Please can you update your support for this?
Estou a 2 dias sem receber emails
Estou desde o dia 9 sem receber emails. É de trabalho, gostaria que fosse resolvido o mais breve possível. Att
The formula does not respond as expected
imported a workbook from LIbreOffice. In the first sheet there are formulas which all give the expected result except this one The formula in cell B41 is as follows: =IF(B46="";"";IF(COUNTIF(B6:B36;"PP|PM")=B46;"";COUNTIF(B6:B36;"PP|PM) ")-B46)). Searches
If statement not working?
Hey guys, I have a if/else statement which works on the first 2 criteria in green (150mm Adjustment and 100mm Adjustment), but fails on the last when no criteria has been met. I must be missing something very simple. Can anybody help me please? It will
Bluepint- Mobile Zoho CRM
Hello, We have a very unsatisfying issue with Mobile CRM and Blueprint. Whenever a Blueprint process is active on the Opportunity module inside the desktop CRM, Zoho CRM Mobile doesnt show any fields!!!! This is actually stopping our operation pretty bad. We need help! Regards, Franco
Emails Not Sending to Hotmail.com?
Everytime I try to send an email to a hotmail.com account I get the following error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent
Issue with SMTP hosting
I bought a domain on GoDaddy and connected it to the Zoho email service. I have a Laravel project hosted on GoDaddy. I'm having Zoho SMTP issues when sending emails on a hosted project. Connection could not be established with host "ssl://smtppro.zoho.com:465":
SOMEONES IN MY ADMIN ACCOUNTS
NEED YOU TO COME IN TO MY ACCOUNTS & MAKE THEM SAFE ASAP
Getting access to Zoho support tickets submitted by other members of the organization.
I am currently trying to find a way for someone to have access to all other support tickets within our organization so I can track the progress and make sure they are followed up.
553 Relaying disallowed
Hello. I have a problem receiving e-mails at the post office biuro@muzea-kreator.pl. When someone sends an email to this address, they get a reply message:
The message was not delivered
Your message was not delivered to: biuro@muzea-kreator.pl because
554 5.1.8 Email Outgoing Blocked.
Hi there, I found I can't reply email in this morning, it prompts"554 5.1.8 Email Outgoing Blocked." Please help me to solve this issue. My email address is sales @ hornyjoy.com
Customer Updates Card During Dunning - Why is there no Automatic Charge for Invoice??
Zoho, When a payment fails and the subscription moves to dunning, the customer gets an email notifying them of the failed payment. They have the option to update their credit card information. When they update their credit card information, there is no
Converting Leads to Contacts
Hello, Anytime we convert a lead to contact, it auto changes the contact owner to the CEO's name even if it is assigned originally to the correct lead owner. Even with our lead and contact assignment rules it still changes it back. Is there any insight
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