Associating a project with a client
Hello. I am new to Zoho CRM and am demoing CRM+ suite with projects. I've created a project but I cannot associate it with the client / account, I get the below error. I've tried looking for permissions settings but cannot find any to help. I am the system
Zoho Sign not delivering saying more signatures pending but not true...
SO, Zoho is not delivering saying some pending fields need signing but not true, checked and clicked finish and normally that will take you to the field that requires signing but doesnt do anything. Also, when looking for document it should show in "in
Email is in queue
Hello, I can not send any emails forlast three days, every times it's shown "In Queue Email is in queue, waiting to be processed.".
attachment via python Rest API
I'm trying to attach a file and I only get the following code {"code": 15, "message": make sure that F} \ u0012: o9__ Jq \ rsC P \ u0003L \ u0006 \ u0018 \ u0007L Agz $ $ \ u001CppX \ u0017u ~ \ u00117u ~ \ u001E \ u0010] 4 \ u0006F \ u0017 P] \ f \ u0010 \ u0012 q9- \ nj \ u0005 ֏ k | \ u000F \ u0003 {~ E \ u0001: W \ u000F RJv \ u0018 {x {} and 9 6 @ n \ r I4 vL \ u001A. \ u001A 5 - r <HZ \ u0005 Y \ u0019A \ u001F n T U W, i; N \ u0010 \ u0011 Y \ u000F a ^ OVn P1 <K8 G c G \ u0018B in 8AaGSF
Reduce receivable value from Housing Society Member
Hi, I am using Zoho Books to maintain records of transactions for our housing society. I passed all due entries for every owner with respective monthly maintenance fees. I then passed entries for cash payments that I received from the owners. From the
When creating a deal in Bigin, i can select any contact from my list even if that contact is not associated with the company i've selected
When creating a deal in Bigin, i can select any contact from my list even if that contact is not associated with the company i've selected - does anyone have a solution for that?
não estou recebendo emails
Prezados, Nâo estou recebendo e enviando emails
Zoho Flow Slack error, "invalid_thread_ts"
I've created a Flow and want it to send a private channel message on success or failure of the actions. In the past I haven't been getting error messages when the Slack stage failed. It just didn't do anything--it wouldn't send the message and wouldn't
Forwarded emails from Outlook are being marked as Public and fully visible to the customer
Privacy concerns aside - Zoho strictly adheres to this notion that every conversation from a "channel" is a customer request and should default to public in the customers help center. This should never be a feature and we are shocked no other company
Adding a "Comment" to a reply produces the following error: "Comment cannot be blank." It was not blank.
While attempting to comment a reply posted by a Zoho help agent on the following post, I received an error saying "comments cannot be blank" and my comment was definitely not blank. Here's the original post: https://help.zoho.com/portal/en/community/topic/new-calendar-update-causes-duplicate-invitations-and-reminders-to-be-sent-out-when-syncing-with-google-calendar
Domain Add Error
Well I'm not being able to add domain but my domain is fully verified.
Zoho Inventory synch with QBO double counting Payments
I'm posting here in case someone else has or had the same problem and found a solution. Thanks for any help. Me Hello, we are using QBO to accept payments and invoice customers. When we need to close an invoice in Zoho Inventory, we mark the invoice as
Sending large attachment files with activesync
Hello, I migrated from IMAP to Activesync but since then any attachment above 4MB stay in the outbox. I cannot send any big attachment. With IMAP and the same mailbox, it works fine. Any idea?
Notification For Deleted Events
Hi, I am using the Zoho App on iPhone. I recently deleted a number of recurring appointments (deleted all future). I no longer see them on in Zoho Calendar App or Mail App however I continue to get notifications for these deleted appointments. How can
Can't Retrieve "Contact Person" from Contact to autosend an invoice via Zoho Deluge
Hello, I'm having a major issue getting an invoice to send on create via the following deluge script: projectIdLong = input.projectId.toLong(); projectDetails = zoho.crm.getRecordById("Deals",projectIdLong); // info "project data: " + projectDetails;
Autofill an empty field based on data within the same module
Intro warning - brand new to Zoho, complete amateur at script writing but with some background in IT, trying to figure out Deluge for more efficient system operation. We're importing a large set of data from an old CRM into Zoho, including a Membership
Change payment method from Credit Card to Transfer manually
Please guide me to Change payment method from Credit Card to Transfer manually
Sorry , we are unable to process your request, please contact support@zohomail.com
I can't unblock account from Control Panel Admin Mail Zoho Pls. Help me unblock this email Thank!
Blocked account
Hi, i've been using ExpressVPN and it become unstable some time trying to connect with different ip addresses, the email client was checking for email also. The zoho system detected it as suspicious activity and blocked my account so i can't no event
outgoing mail dissabled
Good Afternoon. One of our mail counts j.cruz@cruzytorrero.com has the outgoing mail dissabled. We are sending a new brochure to our clients. Maibe it have been take a spam? i can´t unblock it. Could you please tell me what to do? Best Regards
Error 554 5.1.8 Email Outgoing Blocked.
Hello, As soon as I try ho send an email I have this message : Error 554 5.1.8 Email Outgoing Blocked. Can you please solve it ? Chloe
Zoho support is ignoring me
2 days ago i purcahsed an email adress. I registered correctly but i got the incorrect display. I registered info@band-coach and instead i got inf@band-coach I contacted support inmediately and to the date i ve send 4 emails including on to cancellation
Changed lay-out of 'my area'
Hello, The lay-out of my area changed. We blocked the menu on the right so our users could not filter anymore on their tickets. We changed the CSS now, but would be nice to be informed upfront about these kind of changes. Besides this, where can I change
WhatsApp conversation removed after merging the contact
Hello Support, If I merged a contact that have whatsapp conversation with another contact that doesn't have, why it's not moving the conversation under the merged contact? here's a video showing what I mean: https://www.veed.io/embed/1bd28680-d2a4-4
Teaminbox attachments are blocked for one user
One user in our team can no longer download attachments from Teaminbox. Details: User can download attachments from Zoho personal email Attachments from Teaminbox are blocked (see attached) Issue happens in different browsers Issue only impacts one single
Plaid - Something went wrong!
I am trying to link my accounts using Plaid. I keep getting the Something Went Wrong error. I have reported this to Zoho support but it's almost been 3 weeks now and they are far from helpful. I am going to have to switch to another accounting software
Cannot login
I have a user who cannot login. He appears to be in a loop while logging in. From his PC he open Zoho Books is prompted for his user name. He enters his username then get a message to "Verify Push Notification". However he never receives a notification
Recruit SMS Unsubscribe
Why is their an option to have an "email opt out" in Recruit but not for SMS? With all the new laws we need to be able to give people the option to opt out of SMS and then ensure they are not messaged again
New server on website
Dear help center, i did an upgrade in sitegroud with new server, but i don't receive any email from the website when i receive an order. I can receive email directly (email to email) or by contact form to my email. Could you help me to understand where
postUrl, getURL & 'SocketTimeoutException error
Hi all, suddenly on Thursday/Friday last week, I started to get the following error on all my calls to an external service using both the getUrl & postUrl (separate functions): Failed to execute function Time out : 'SocketTimeoutException' the service
IMAP and CalDAV not working
Good afternoon, I cannot seem to get the IMAP en CalDAV integration working. I followed the guide on https://www.zoho.com/mail/help/outlook-mac-imap-access.html but all I get is "Unable to verify account name or password". Imap is enabled in my account
Default domain / subdomain not configured. Click here to configure.
1mb Zoho Campaign Image limit/Support Issues
This is a ridiculous limitation. I need to use images larger than 1mb and I just can't? As soon as I can convince my supervisor, we will not use any company that ties that hands of its customers like this. Let's not get into the fact that I have a serious
Ticket Template - Unable to process your request
Hello. Since yesterday i'm facing a problem in Zoho. Edited ticket templates for the past week and since yesterday having problems when editing. Message "Unable to process your request" when trying to edit any field. Verified with admin coleagues and
API to fetch Tax Invoice document from Zoho Invoice
Hi Team, We have built a successful integration with Zoho books apis where we fetch information on customers, invoices and payments. We have a request from our subscribers to fetch the tax invoice document for the invoice as well. How can we achieve that
no se ha verificado mi dominio ya tardo mas de una semana
Espere una hora y luego presione en Verificar . (Ahora ha agregado el archivo TXT correctamente. Pero es posible que tenga que esperar un tiempo para que los cambios se reflejen en los servidores DNS). Esto me dice y ya paso mas de una semana. Lo mismo
India Currency Symbol ₹ not getting printed/PDF
Hello, Today I noticed that on any document generated from our Zoho Books such as Invoices/Sales Orders/Statements, ₹ symbol is getting identified as [] example: Even the direct printing is affected the same. It shows up correctly on portal but when PDF/Printed,
Reporting: Compare Stages
Hi, I'm struggling with a very easy task. We have three order stages. 1. Forecast, 2. Selection, 3. Ordered I need a way to be able to compare the difference in the stages at the point when all stages are set to Ordered. E.g. the forecast for an order
Not Receiving E-Mails since Sunday Night
My Zoho account is in Morelia, Mexico. There have been server issues once or twice before, but never for this long (have not received any e-mails since Sunday evening)! I can send outgoing e-mails but when I send test samples from another e-mail address,
/sendReply API Endpoint -> Internal Server Error
Hello there, I would like to send an email reply via deluge, but I get an unspecific error message all the time: {"errorCode":"INTERNAL_SERVER_ERROR","message":"An internal server error occurred while performing this operation."} Sample code snippet:
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