Missing subfoulders in Outlook
I have migrated my email hosting from Namecheap cPanel hosting. Now all my Inbox and other subfolders are missing. I have tried what I could find, but nothing seems to be working.
ERROR CODE :550 - 5.7.1 Service unavailable, Client host
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxx.xxxx@xxx.com.bn, ERROR CODE :550 - 5.7.1 Service unavailable, Client host
Error parsing XML List
Hi, I'm trying to parse an XML list the way it is shown in the Zoho documentation. Here is my code: mapvar = getUrl("http://xxxxxxxxxxxx"); xmldata = mapvar.toXML(); strdata = xmldata.executeXPath("/root/value/items"); xmllist = strdata.toXmlList(); for each thing in xmllist { datestring = thing.executeXPath("/items/date/text()"); } When I execute, it gives me an error when it gets to the last line. This is the error: Execution Failed Error details: Error occured while executing
Awaiting admin approval in vault
Hello. I am the admin but continue to receive this message when trying to share: Awaiting Admin Approval You can start sharing passwords after an admin logs in to Zoho Vault to approve your request. Please advise. Ryan
Flow test succeeds but no triggers are detected from real events in Recruit
I created a flow that uses a Recruit record update from the Candidates module as a trigger. This trigger has criteria for the Candidate Status field as well. These flows were working live for a short period but have recently stopped. Now when the flow
Missing entries -google sheets integration
Hi Team, We are planning to upgrade zoho flow plan .But we are facing a problem in integrating with google sheets which is our main use case. when we are changing the lead details ,new entry is not being created.it only happens when lead is edited and
ZOHO Flow has No task history found HELP
Hi, I'm a novice to ZOHO and rely on learning as I go. I have followed ZENATTAS Tutorial on 'Shopify To Zoho Inventory Integration & Automation". Ive checked my settings about three times. I have a flow created based on this tutorial, and it seems to
Zoho Mail Subscription Downgrading Failed
Dear Zoho Team, Please help. We need to downgrade our Mail Lite Plan from 13 users to 11 users (number of user to reduce = 2 users). However, whenever we click the "Downgrade" button to continue the process, it always directs to this: which indicates that the downgrading process failed. Please help us to complete the process or guide us if there's something wrong that we can resolve immediately. Thank you.
ZDK getField doesn't work
I'm trying to get the value of a field on a canvas in a client script. It keeps returning null, though I'm sure some of the fields I've tested aren't null. Running the code below shows only getApiName to be available. The getValue method is unavailable
Zoho Desk insert templates button
In the new version, the insert template button on Zoho desk tickets page is not displayed.
Redirection in iFrames
Hi, I have a Form which is published. The Form directs to a Page on submission, which is also publushed. When I put the iFrame code provided for the publish Form on a website the Form works fine, however the redirect to the published Page does not work.
Control de versiones de API Zoho Integration Office
Ya hemos integrador correctamente la funcionalidad del API a nuestro sistema, en la cual tenemos como uso el edit y preview de documento. En la parte colaborativa hemos detectado que no se muestra el control de versiones de cambios en el documento. Hemos
Custom function - to fetch loginuser ID -
Use case : I want to auto convert an 'accepted' Estimate with two conditions into 'Invoice' and send it automatically to the buyer. The function is given below and working fine. But if some user generates an estimate' with the two conditions, it is executing
code: 'MANDATORY_NOT_FOUND', details: [Object], message: 'required field not found', status: 'error'
When i am trying to insert records in Zoho i get this error body: '{"data":[{"First_Name":"Harpal","Middle_Name":"singh","Last_Name":"Singh","Phone_Number":"7523338899","User_Email":"abc@gmail.com","Date_of_Birth":"2023-08-19","Address":"xyz","PostalCode":"120301"}],"trigger":["approval",
Error from API: "inactive user cannot access the api"
I am attempting to pull a list of users from the API. I have created an App and been through the OAuth process to get an access token. But when I call the API endpoint it returns the message: {"code":"INACTIVE_USER","details":{},"message":"inactive user
Zoho Marketing Font stopped recognizing French letters
Hi We have sent numerous campaigns in French using Zoho Marketing Automation. However, the last campaign prepared when sent as a test mail is not playing the French letters. Please help me as soon as possible. Regards Indo French Hub
Existing customer with new enquiry
How to capture new enquiries from the existing customer to track status, which can be done for the new customer as we create it afresh. However, we don't have option to create new enquiry from the existing customer so that they can also be equally t
cant register domain. it seems like somebody already used it
hi, while trying to register for custom mail domain it says this domain is already registered with this email id i*****@n***** which is quite shocking and frustrating at the same time. it seems like somebody mistakenly registered my domain and is yet
este domínio já está associado a esta conta
Registrei pelo registro br o domínio: eluengenharia.com.br, porem acredito que antigo dono tinha feito cadastro aqui na zoho email, fica aparecendo que o domínio foi registrado já, o dono do domínio agora e o João Victor A. N., pode verificar para mim
facing error 550 5.4.6 at zoho mail how to resolve it
Hello, I was trying to unblock my self in zoho mail and this screenshot tells me that I am still restricted what other ways I can do because emails are really important
zoho mail restricted
hello pls help me unblock my account: sadmin@generation-success.com I use the captcha awhile ago but did not resolve the issue
Quote/Quoted Products Function Issue
Hi, I have products on the CRM with a picklist field called Status that is set to Published, Draft or Pending Review. Products are added to quotes naturally with the subform Quoted_Items. I want to update a picklist field on the quotes module (called
How to get all open tickets per account including custom fields through API?
Hi, Currently we are trying to get all the tickets through API for each account. But the challenges we are facing: The accounts endpoint is not accepting a parameter 'page' to get more than 100 tickets. Endpoint: https://desk.zoho.com/api/v1/accounts/{accountNumber}/tickets?limit=100&page=1
Zoho Writer Sign API error R8020
Hello, I am trying to send to sign a document which has been merged and stored in Zoho WorkDrive using the Merge and Store Writer API. When I run the Sign API as follows I get an "internal server error": url = "https://zohoapis.eu/writer/api/v1/documents/"
Page Parameters broken with Page Variable Release
My page parameters are coming through as empty now that page variables have been released. I am unable to use the name of the page parameter to create a new page variable and I am unable to delete the old parameter to free up the name. I have tested a
Email through CRM
I am receiving the following error when trying to email through Zoho CRM. Any help would be appreciated. Thanks
Zoho Flow and Zoho CRM --> Invalid Data
Hello folks, I've created a flow at Zoho Flow to Add a tag in the contact in the Zoho CRM. The flow initiate with the creation or updated of the contact at ActiveCampaign and then the Tag will be added by the flow in the Zoho CRM. However, the flow it´s
Zoho CRM iPhone update, no longer about to see closed tasks, calls etc under Accounts
Previously when using the iPhone app, I could access everything from the desktop CRM within the CRM app, but now it shows no details. I've got the same Account open on desktop & can see multiple closed Calls, Tasks + open Tasks, but the App shows no
Can't create new account from quick contact create card
Hello, In the deals module for example, when we want to assign a brand new contact via the lookup field, there is an option for "Create new". However, as our Account Name in the Contact module (which is a lookup field, obviously) is mandatory and in the
HTML editor doesn't work
Hi, we have encountered some problems in Zoho Campaigns. We are trying to prepare a new campaigh but the HTML editor is not usable. After recent update of ZC the HTML editor has become very slow, it takes a long time to save changes, you can't undo recent
JS SDK for CRM and "PageLoad" listener
Hi Help please with JS SDK, I am not rly using JS besides for widgets. Not a web developer or something So I am trying create widget for CRM, alrdy have expirience with widgets for desk where use alrdy JS But for CRM i cant make work this code ZOHO.embeddedApp.on("PageLoad",function(data)
{
console.log(data);
//Custom
Please unblock my email.
I am not receiving new emails and I can not send emails because size Exceeded limits. But I deleted old emails and system inform: 0.02 GB of 5 GB Used. You can check: https://i.imgur.com/kpn14q5.png But, I have not sent or received email. Please fix.
For the love of God, Please make an investment into basic personalization.
Dear Zoho, I'm sure I'm not the only one who feels this way, given I've this request in your support fromuns dating back to the early 89's but it seems like all the products out there have a major flaw when it comes to customizing basic items like emails,
I'm not receiving the replies from my campaign in my inbox.
I created my first automation workflow and received a reply from a recipient but that reply did not show up on my inbox. I have set the reply-to address on my email address.
sending KB article links to other agents
I would like to be able to send a link to other agents about a new article when I publish it - but the link that works for agents (not a public link) is super long. Is there a better way to send a link or a way to shorten it?
adding a new email to my account
I added a new email to my account. Now it says to verify email address enter the OTP that has been sent to the new email address. Where do I find the OTP?
Old @zoho.com is now @zohomail.com
Several years ago I created this account and it was @zoho.com, now I see that it is @zohomail.com; how can I get access to my old @zoho.com domain, or access that old mail?
Time-based Automations updates does not trigger Webhook
Hi, When a ticket is updated by Time-based automation, it doesn't seem to trigger the webhook event. I looked at the ticket history for the problematic tickets, they were all changes made by action with this label: `Ticket was updated through a Time-based
COQL - DATE() function doesn't seam to work...
Hi, I'm trying to get the DATE part from a DATETIME and I always get "unsupported aggregate function", is there another function to do it? How can we do a SELECT with an GROUP BY on a DATETIME if you can't use DATE to group by DATE and not the full datetime
Cant recieve emails
i have added MX record and it has been verified, I can't recieve emails but can send. If i send email from other mail id, it reverts with address not found. Please resolve it ASAP
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