Cannot Use Writer on iPad
Greetings, I am trying to use Writer (which I have done before on iPad) but it keeps asking me to Migrate to WorkDrive. We completed the migration months ago, but still get these screens (see attached) and then the process fails. First the Migrate screen,
Segment Not Capturing All Tagged Contacts
I have a list of webinar attendees imported through the Contact Tags module, however when I create a segment using this tag, it only captures a small amount of the contacts. The list has 1511 contacts, however the segment only captures 261 of the co
E-Mailadresse des Empfängers auf Bigin-Server gesperrt.............
Da Bigin schon von Anfang an keine gesendeten E-Mails an Outlook übergibt (synchronisiert), greife ich zu dem Hilfsmittel und sende mir die E-Mails an Kunden nochmals im CC oder bcc über Bigin an unseren Mailserver. Jetzt bekomme ich die Meldung: "E-Mails
Not able to debug the issue that happens in the workflow function.
Hi Team, I am trying to connect an application to send an Whatsapp message, it is working fine in the other modules, but it is not working in the workflow function. I am not able to see the payload details also to debug the issue, so It would be grateful
Creator Map Report: Latitude and Longitude
Hello. I have a form named Add_Property. Within that form we have an Address Field named Address (see image). The problem is that all of the properties being entered are not getting the correct Latitude and Longitude for the Map Report. In the photo,
Zoho Sign E-Mail Template Text Section at the bottom is too large on mobile
Hello, I would like to modify the text under the email templates in Zoho Sign. Where can I find the option to do so? Here is a screenshot that shows that the text section at the bottom is displayed too large on mobile:
Zoho Projects Clients API NOT WORKING
Hi I'm trying to use the Zoho Projects Clients API to get my portal clients, but the API seems to be not working. I get a "Page not Found" HTML as a response: client = invokeurl [ url: "https://projectsapi.zoho.com/portal/portalID/clients" type :GET connection:"projects"
Disapointing video resolution
Hi, Today we start using Zoho Meeting; however, we are very disappointed with the product because the quality of the video is very, very poor (at best 120p -yes, is a one-). In the meeting the client could not read anything of what we were showing (power
Smart pop-up not visible on the website?
What might be the problem? The pop-up doesn't show on our website.
How to make Previous & Next Button with per page 200 items show in The Zoho inventory customer under related list
I made a Zoho inventory customer under a related list to show my third-party orders in this table. that has API Limitation 250 items. some customers are more than 1000 orders, so I would like to show 50 items per page and the rest of the items show the
Z CRM - Contact list page Load forever, only for one user!
Hi, one of our user has a problem. When she click on the top menu "Contact" to view the list of the contacts, this page doesn't load. All the other module are working fine. The page try to load, but never load. It's like she does not have the right to
My account is Blocked Reason 550: 5.4.6
My account xnc@akane.vn is blocked Reason 550: 5.4.6, can't send messenges, could you check, please?
Can't add domain
Hi I keep on getting the following error message when adding my domain. Oops! Invalid domain detected by the system. Please contact support-as@zohocorp.com for further assistance
Creator: Page Parameters Help
I need help understanding Page Parameters and making a lookup page for records specific to the lookup field. I made 1 minute video showing where I'm stuck: https://www.loom.com/share/7f905f0ec09146ad979f5d6a2a4f7051 *I've tried duplicating examples in
Issues with Zoho Desk incoming tickets via mail distribution list
Hi, We're experiencing recently some issues with tickets that are being sent via email. We have set a Google Mail distribution list (an alias) that forwards the mails to the corresponding Zoho Desk domain. The thing is: some of the mails arrive as, example,
Need Help with Lead and Note import
Summary: I can't get the Notes import by parent entity ID to sync up with the parent Lead. Details: I am migrating data from an MS Access database that we use as a CRM currently. I want to import our Leads and their call log history. I was putting the
URL is no longer available when needing to export view without login
Previously, this was working fine. However, today when I try to export a private view using CSV feed, the link to enable "To access the view without login" is no longer visible. See below.
Paste as value, ctrl+shift+v bug
Scenario: Copy one cell Select range of cells Paste as value(s) from right click populates all cells Paste as value(s) from ctrl+shift+v only populates the first cell I work in tables A LOT and I need the keyboard shortcut to work so I don't overwrite
Data locking mechanism not foolproof
I discovered a critical systemic problem with Zoho Books, confirmed by Zoho developers, which has not been made public and needs to be addressed immediately. At the very least, a warning should be issued. The locking mechanism for data does not work in
DATEV export content changed!
Hi there forum people, I have to urgently ask for your assistance: The content of the DATEV-export-file that is generated via Books has changed. Specifically the csv file that usually contains our customer-invoices and the credit notes: It now only contains
Deleted A Task
Hi, I accidentaslly deleted a project task, I would like to restore it urgently. Is it possible?
Zoho Notebook opens on startup and consumes loads of power
I have Zoho Notebook installed on a Windows 11 machine. It is not listed in Windows' Startup apps. Despite that, the Notebook app is always visible after booting the system in the Processes list in Task Manager, with "High" power consumption - even if
Books custom HTML template variable issue.
Ok I have a little issue and I think I need the help of an expert. I have also opened a support ticket but while I wait to see if they can find the issue maybe a Books expert has an idea for me. So we are based in Quebec and here we have customers who
Scheduled Report - Pivot Table as XLS Attachment
Hi Guys, I was wondering if anyone had a workaround to this problem I am having. Currently, pivot table reports are only allowed as PDF attachments when added as an attachment in the SendMail function (https://www.zoho.com/deluge/help/misc-statements/send-mail.html).
URGENT - Images not showing/broken in inline emails
ZOHO email inline images are broken! Not showing inline! I encounter this problem since August 2018 and made contact with support{at}zohomail{dot}com and its not resolved since. I'm forced to download the images 1-by-1 to be able to view it, and its really
Rounding problems on Zoho Books
Hello, I am currently working with ZohoBooks API, and I have some problems, when I try to add a bill. The total including tax is not equal to what I would like to have. I have an amount at 577.09 excluding tax and tax at 20%. I should get 692.50 in total
Email segmentation
hi, how does one segment their existing mailing list (using IP address) into geographical segments?
Filters Not Working Correctly With Branches
Hello, since I have different branches each with their own expenses, when reconciling transactions in the bank feeds I made sure to select the correct branch and create a filter to automatically recognize future transactions automatic allocation. The
Issue logging into headless (GUI less) Linux servers via Unattended Access remote sessions using 'command prompt'
Hi All, is anyone else having issues logging into linux servers using the command prompt remote access? Zoho Support have admitted they made a irreversible change that now prompts for a login prompt. But we still cannot get a command prompt. Root will
Can not change url of custom login
Recently I just changed the name servers of my domain, so I'm aware that my custom login is not reachable, I want to change it adding the proper DNS record but there is no guide for that, the documentation says that in the Mail Admin Panel I can follow
Some mail user from organization not able to receive email on zoho mail from other websites (Shopify, etc..)
Some of mail user from my organization not able to receive email on zoho mail from other websites like shopify.com but other mail user able to receive. Example: abc@website.com not able receive email from Shopify, but def@website.com able to receive email
Issues with Importing zipped email from zoho export
I'm trying to consolidate extra accounts which really just need to be aliases of each other so I'm not paying for unnecessary accounts when I upgrade my Zoho account. I exported the extra account using Zoho, and then imported the zip file as it was produced.
Layers of Discounts in Zoho Commerce / Zoho Inventory
Hello, We use Zoho Commerce as our B2B online portal and Zoho Inventory for our inventory. We have our Franchise as our B2B customers. We sell Automobile Spare Parts. In Commerce, we have already set Individual Spare Parts as Items, The Car company to
Product Management based on Manufacturer
Hello, We are an Automobile Spare Part supply company. We have almost 20 suppliers who are manufacturers of spare part. Cumulatively, we have more than 100,000+ products from our 20 suppliers. The manufacturers release their price list after periodic
Formula Fields Not Updating After Workflow
I have a workflow that triggers a function to update a certain field. I then have a few formula fields dependent on that field. All formula fields that depend on the updated field from the workflow do not update until I refresh the page. Is this expected
Recource Utilization
We use Recourse Utilization feature. It is almost the best tool a Manager can have. But it has a Major bug that many times make it useless. The problem is especially in large tasks. For example 8hour work task but generally it a problem in every task. When u have planned 8 hours in a task and you have made 50% Completion Percentage this means that the task has 4 hours more to work. The problem is that the app does not calculate the Completion Percentage and keeps calcluating a split between days.
Zoho Sign Needs to be able to allow for signers and approvers to comment
Please make it possible for someone to comment and add their preferences or comments, change requests within the document. Which notifies the sender to update or respond to their comment/question.
Change Mailto Sender Name
Hi May i ask whether we can change "mailto:surveyinvite@zohosurvey.com"? We would like to replace with our own email address to address concerns.. How do we do it? SmallBestOriginalRemove
Distribution Email Feature | How to add/customized users names for Sender Info
Hello Zoho Support/Community, I am having an issue with the distribution email feature. I am trying to figure out how to configure/add licensed users as an global option in the Sender Info. Take a look at the following video for more info https://www.loom.com/share/88a208d5b8114241b38fa7f56809bfcb
mail doesn't work
We have a problem receiving mail from our customers. Also I do not receive a test letter from my Google account. What is the problem?
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