535-5.7.8 Username and Password
Cannot send mail, get this: Error while processing the request! javax.mail.AuthenticationFailedException: 535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials a18sm3129285pfn.185 - gsmtp
Zoho Notebook Linux Doesn't start
I'm running Ubuntu 20.04 and just installed Notebook, Notebook-1.2.0.deb. It installed fine but when I run it a blank screen opens but goes no further? Just ran it from the command line and this is what I get: Thanks Carson
Bug in Zoho Analytics - Zoho People sync fails if you use Zoho People APIs
I didn't see this mentioned in anywhere: If you run too many API edits/adds in Zoho People it will break the interfact with Zoho Analytics. I'm not sure what the threshold is at this time.
Zoho books API key
Hi, I am building a silent integration between Zoho books and an external WMS system and I need to be able to pull and push data to/out of Zoho. This is a background process that has no UI and runs in the background, I can prime it with some settings
Missing fields in List contacts/accounts
I tried adding a comment to this topic but it was ignored, so I'm creating a separate topic. When using GET /api/v1/contacts and /api/v1/accounts, many fields are not returned, including address/zip/state information and all custom fields. My use case involves syncing data from an external database to Zoho Desk, and right now the only way to keep the information updated involves making a PATCH every day for each of our thousands of contacts/accounts. If the "List" feature returned custom fields and
Inbox not refreshing
I have just enabled SMS OTP for MFA and my email now doesn't refresh automatically. If I switch between folders it receives incoming emails straight away, but not unless I do this. Extremely frustrating! Any ideas?
Meeting acceptance not being sent
Zoho is not sending meeting acceptance emails. When I use the zoho web interface or app to accept an invitation it is added to my calendar but the meeting organiser does not receive an email acceptance. This is for meeting organisers external to my domain/zoho
Emails fetched by 3party Pipedrive have no mesasge id header
Hello! I'm a Support Engineer at Pipedrive and we have a email feature where the user can sync their email and receive/send from the webapp. Our systems fetch the emails by their message-ID but sicne yesterday we started to receive the following error:
Round Robin - doesn't take exclusions into account
Afternoon! We have multiple To addresses set in our system. We only want Round Robin to use on one of them. We have two customers who we don't want to fall into the Round Robin allocations I have added some exclusions. The zohodesk.eu versions of the
Change browser in Zoho Mail desktop app on Ubuntu Linux
Is it possible to change which browser is used to open links in mail when using the Zoho Mail Desktop app on Ubuntu? I use the AppImage version (the .deb wouldn't install). I don't want to change my default browser system-wide, I just want to choose which
Import Error
I try to import a .ds file from the workspace, to create another application in the same (workspace). But while importing the .ds file this type of error occurred "same application name already exists".So I change the Application name and try to import
Mailbox Delegation
Hi, ...as am member of Zoho One we are missing the Mailbox Delegation feature explained here: https://www.zoho.com/mail/help/mailbox-delegation.html Can you help?
Mails sent from Zoho are being shown as spam in the recievers inbox.
When I send an email from Zoho Mail, the email always ends up in the spam section of the recievers inbox. How can I fix this?
Merging Ticket upon successful submission of the form
Hi Zoho Team, Requesting you assistance again. I'm creating an automation workflow that on every successful form submission, the email notif will send to Desk then merge the created ticket. I came across to this command: zoho.desk.ticket.merge My code
Notification emails
Hi, I suddenly stopped receiving system notification emails. In particular, task assignment notification emails do not come from the system any longer. Any idea what may have caused the sudden change? Thanks in advance
Mac outlook 2016 issue
Hello, I just setup 2 factor authentication for newly created account. I am able to log into my account from browser and iOS zoho app. However, I am unable to add zoho account in my outlook. I have Outlook for Mac version 16.13. I followed all instructions
Zoho for Scammers
Sooo, it appears that Zoho is becoming popular with users/groups who are in the profession of scamming people...unless the link is from Zoho staff who engage in the same. I received a text message which stated my Netflix account was on hold and it asked
Edit Link From Email Notification
Edit submission link is requiring to log into zoho to edit submission. Don’t want to require clients to register if can be avoided. Fairly confident that form is shared publicly is enabled. Example https://forms.zoho.com/tankerwashusa/form/Warehouse
CRM and Books sync duplication
Hello, I am having an issue with CRM and Books synchronization. I am writing it here because I tried to reach you over the online chat, but I always got no helpful solution, so I thought to make a topic here to follow up here correctly. When the sync
Send Emails of Zoho Desk by Amazon SES
Hello, I Want to send zoho desk support emails by amazon SES. Please provide me the process, if there is any possibility for that.. Thanks
ZoHo Show Video Slides not paying in presenters view
Two issues lately. We are a school and have added a number of short videos to a number of slides in a Show presentation by uploading the videos to a work drive folder, then creating an embed code then adding the embed code to the slide. We then create
Anyone else having 2-4 minutes delay for new records to be searchable in Zoho CRM?
By The Grace of G-D. Hi, Anyone else having 2-4 minutes delay for new records to be searchable in Zoho CRM? If you do, please upvote. Thank you!
ModalBox doesn't work
Hi, ModalBox call initialization stopped working. I use next code: App.instance.modal({ url: '/app/modal.html', title: "Modal box" }).then(function(modalInfo) { const modalInstance = App.instance.getWidgetInstance(modalInfo.widgetID);
Deleted users from DESK still showing up in interface
Hello, after deleting an agent from ZOHO DESK he still shows up as a selectable agent in drop lists. How do I fix this?
All Emails Go to Spam
Every single email I send... on multiple zoho campaign accounts, with many domains... all go to the recipient's spam/junk folder. I always receive in gmail, this message (no matter what I say in the email) "It contains content that's typically used in spam messages. " I said this years ago, and I'll say it again... I believe that the serves that zoho uses to send are blocked. I am sad to say that unless this is fixed, we MUST LEAVE ZOHO. Every single time I mention this issue and every single time
Vault extension in Edge does not time out and close vault
I have noticed that the vault extension on edge is not closing out after being 'opened' for hours. Is anyone else experiencing this?
Attach Task Owner using Zoho Functions
I'm working on a custom function, that creates a Task and attached it to the user by id (through some custom logic) planning to use that function in the workflow But have an issue attaching newly created tasks to my user, task created but attached to
ZOHO Bookings are not working with TWO Office 365 calenders
We use two Office365 accounts, both of which we have also created in ZOHO Bookings. Unfortunately, only one account is taken into account when it comes to booking free appointments. Looking forward to feedback. Thanks.
Blocked account
Hello, we have problems with the account leidy@reduts.com.py, it has been blocked for sending emails. We detect suspicious activity yesterday and changed the password. Can you help us please?
Domain Already Associated with another user
Greetings! I have been facing a problem while registering with Zoho mail with the following error. This domain is already associated with this account "f*****@l*****". It seems the previous domain owner already registered it to Zoho, but now it is under
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details My user ID is: 778380865 Hope this can be resolved. Thank you
error unable to send message;reason:553
Hello good time I am facing the following error while sending and replying to the email Please help me, thank you
Zoho mail
I've upgraded from zoho mail forever free plan to mail lite and purchased 5 more user licenses, however when i try to add new users it says license limit reached. Can anyone assist..
Will I lose any queries, reports, etc if I re-authenticate in Zoho Analytics
I have a sync failure between Zoho People and Zoho Analytics. If I try to "Re-Authenticate" will I lose or corrupt any queries/reports that reference Zoho People?
Adding discount on line items via API
I've been trying to create invoices via API from my system. For some reason the item level discount column isn't getting created, following is the payload: { "payment_terms": 0, "is_discount_before_tax": true, "discount_type": "entity_level", "customer_id":
Search records API returning 204
I have a record in accounts module with id 1234 and custom field custom_id 5678. when using CRM UI, I can see the account record 1234. search by custom_id 5678 works perfectly well too. all good. when using the search API for this particular record though,
Sorry! Email adress has been block
Sorry! Email adress has been block we recieve this message on zoho whats the problem
Error SMTP
Hello good afternoon! I have a problem sending emails using Zoho SMTP servers through my website when hosted, but when the site is in my notebook, it works perfectly. When sending mail using port 587, it returns the message (attachment I): Error on line: # 367 :: stream_socket_enable_crypto (): The certificate pair CN = `server2.rapidcloud.com.br 'does not match the expected CN =` smtp.zoho.com' /home/petskoon/public_html/_app/Library/PHPMailer/class.smtp.php ERROR SENDING EMAIL: SMTP Connect ()
Error 554 - Poor reputation
Hey, got this error today while trying to send an email to @vakifbank.com.tr addresses. Could you please help? Received:from mail.zoho.in by mx.zoho.in
with SMTP id 16783525798426.857424538018108; Thu, 9 Mar 2023 14:32:59 +0530 (IST)
Message-ID:<186c59bfcef.710c31c050491.5224668835745131091@climatebalanced.com>
Remove the duplicate "Action" section for Multi Select update field
Hello, The second section here for "Action" is disturbing the field update action when you select action from it. This is what happening when you select from the second section: it changed the value to numbers and changed the action from Append to O
Next Page