Im unable to renew my subscription
Hello, Im trying to renew my subscription and tried my 3 cards but none is working what is the issue please, need help.
Personal Inbox > Personal Sender Address Not using correct name
In my personal inbox, i have 2 personal address, with names assigned to them. When sending from any of the personal addresses, the default name is the one that always being used instead of the sender name. Please help fix this issue ASAP, as it's useless
Sync Not Working
Zoho Analytics Sync appears to be down again. Have multiple accounts and when attempting syncs with various sources like Zoho CRM, Desk and Google Analytics the Status remains in 'Sync in Progress' without completing. This is at least the second time
WARNING! Don't upgrade to C6 if you have apps with lookup fields to other apps
After many months of being bombarded by the great new "environment" functionality, I could finally migrate to C6 on my Zoho One account. One of the items on the checklist to migrate is "Sandbox enabled in applications". I deleted my sandbox and upgraded,
Retrieving Invoices via zoho.crm.getRecordById failing in a deluge function?
Hi, While updating a deluge function in CRM (that creates a corresponding invoice in Books), to use OAuth, it looks like I'm getting { "status": "failure" } at the very start of the function (even the old, working code no longer appears to work). The
Lost "View > Actual Size" Option
Just started testing Zoho Assist today and somehow, I have lost the ability to select the "actual size" option while remote controlling a machine with a higher resolution monitor than my local one. My old eyes need to see the smaller type when doing support.
Refund
Hello, I would like to request for refund for 5 users' licenses, since it got auto-canceled on 13th June. Then again I purchased for 4 users on the 14th June. Can you please guide me through the process further? Or is there anything I can do from my side
Problem integrating Bigin and 365 Contacts
Hello all, i was hoping someone can help me (Bigin support has failed so far) I'm trying to synchronise Bigin contacts with 365 contacts. i've followed the instruction in the link below and add and activated the contacts as image below but when i had
email account is temporarily locked from sending emails
hi, my email account is temporarily locked from sending emails. i tried https://mail.zoho.eu/UnblockMe, but nothing works. is there anything i can do to unlock my account? best regards! Jo
Cannot Click some buttons on the CRM
I cannot click buttons like "Add New" ( meeting ) in the Open Task menu, as well as, I cannot minimize the reminders blocking some information.
Need help with current zoho mail setup
Dear Support, Hope you are doing good, I am Amit handling this admin account of zoho mail account for domain simpli-logic.com with registered user id #60015184236, currently on Free plan and with 4 users. While migrating on to zoho mail, seems my tech
550 error
i only can send emails, but no receive, what can i do?
Cannot access mailbox in Thunderbird
I'm trying to setup my Zoho mailbox in Thunderbird. I've enabled IMAP and have a 10 GB paid subscription but I keep getting the error below. (I have no problem sending/receiving email with the web and mobile Zoho apps): Can you help? Thanks
Dynamically adding sorted record IDs to a multi-select Lookup field
EDIT/Solution: instead "equals to" or ui:add, use .select (https://www.zoho.com/deluge/help/client-functions/select-deselect.html). IDs = Form1[Criteria].Lookup.getAll().distinct(); IDsSorted = Form2[ID in IDs] sort by SortField; input.MultiSelectLookup.select(IDsSorted);
Android : Zoho Mail & Yubikey 5 NFC MFA using NFC
The Zoho Mail "app" for Android is not detecting the Yubikey 5 NFC key for MFA. Tried this on a Samsung Galaxy S10 and S20FE with all Android updates installed. Other apps can detect the key correctly, also no issues on the Windows PC with this key. When
signature not showing in email
I have added my signature and updated but not showing while typing mail or sending a mail. I have tested it many times but signature is not showing. please guide
Lacking the ability to define data that we bring across
Is anyone experiencing the following problem. There is a new migration which we changed to. However all our sync data has vanished. We can still see the old campaigns but they are no longer associated with contacts or leads. Also data that is several
Outlook exchange says my password is incorrect.& it is CORRECT
Hi I have a problem when I am trying to setup my account on exchange outlook 2016. After I insert all recommended IMAP settings as per your website, it is asking me to insert the password, and I am sure my password is correct.
Email sent from CRM Sales Order screen not showing in Email tab
When I choose a Sales Order, click on the Send Mail button and send an email, the targeted recipient gets the email with attachment as expected. I also see the email in the Emails section of the Sales Order. However, when I click on the Emails tab in Zoho and take a look at my Sent mail folder, I don't see this email. Is this as expected? I would hope not since I'd want to be able to pull up the email from either the Sales Order screen or my Zoho mailbox. Note that the mail account I am using is
imap not receiving
Our email domain loader.co.nz is not working Get this error Task 'Synchronizing subscribed folders for ----- loader.co.nz.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for !!!!!! loader.co.nz. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'Have tried on different PC & Location Still same Can you advise Thanks
Can't access Zoho Mail on my Desktop
Site https://mail.zoho.com/zm/ is not responding, promp says this has been moved or removed at all. Please advice.
Unable to process your request - Importing Opportunities
Hi, I am importing an csv sheet into the opportunities modules with 54 records. I am getting the error "Unable to process your request" since 3 days. I checked on the forum for downtime or service upgrade of your system but still getting the same error today. I tried to import contacts and they were successfully imported. Only problem is coming in Opportunities. Please let me know the suitable resolution asap. Regards, Amit Sharma
Reader View not displaying in Windows app
I just updated to the latest Windows app, version 1.2.14, and now I find many notes no longer display correctly in Reader View. I am not sure, but I think the problem may be limited to notes that include pictures. The notes still display correctly in
Locking is not working on Windows version
Windows' version of the Zoho Notebook does not lock the app. I have set up lock password to "immediate", after closing and reopening of the app, it still does not ask for password. I have tried to set "1 minute" after closing, but still. Have tested both
Unable to perform partial Item Name searches in Sales Orders and Invoices
Hello, One of the things I sometimes find myself aggravated by is that I typically want to find all of the sales orders or invoices for which a particular *type* of item is listed. In its current form, I can select a specific item from a drop down list
Deleting "Unused Fields" from layout doesn't allow us to create new fields of the same type
Right now I'm adding fields to some of our layouts. At first, some field types were used up to their limits, so I've started finding and deleting some unused fields from the past. The total available field number in the "Custom Fields Left" list title
Several problems with draft and sent mails
Context : I Have 2 emails accounts configured in zoho mail with 2 differents domain names and 1 alias. 1 office 365 mail connexion 1 imap connexion 1 pop3 connexion. I created my customer account with a bulky domain name and switched to my main domain
Unable to list invoices with self client
I am obtaining authorization token using self client as follows: I get the token which I then use with curl to call the API as follows: curl --request GET 'https://invoice.zoho.com/api/v3/invoices' \ --header 'Authorization: Zoho-oauthtoken 1000.xxxxxxxxxxxxxx'
Webhooks fired twice
Hi everyone, We integrated Zoho with Stripe successfully 3 years ago and we did not have any issues so far. We are pretty happy so far. Only this month, we saw the following webhook /webhook/invoice/paid being triggered twice for two customers. Our code
Zoho Analytics "Bulk API - Import Data". MORE_THAN_MAX_LENGTH
I have encountered a problem with "Bulk API - Import Data", it return { "status": "failure", "summary": "MORE_THAN_MAX_LENGTH", "data": { "errorCode": 8507, "errorMessage": "The length of the parameter FILE is more than required
415 Unsupported Media Type
I keep getting a 415 error when trying to enable notifications. cURL: curl 'http://localhost:3001/v1/zoho/enable-notifications' \ -X 'POST' \ -H 'Accept: application/vnd.api+json' \ -H 'Accept-Language: en-US,en;q=0.9' \ -H 'Authorization: Bearer
Attachment Problems
Hi Team, Im trying to send an email including attachments (PDF) but Im getting this error in top: "Sorry, this action could not be performed now due to an internal error. Please try again later." Any ideas?? Help!
Tagged Views
Our organization uses tags extensively, and some tags have been applied to a few hundred email messages. Until last week, viewing a list of over 200 tagged emails was not a problem. Now, when trying to view any list of tagged emails that has more than
Cannot Reply to Emails
The last several days when we hit reply, the 'reply to' email field is not populated. We have to manually copy the email address into the field. Today the buttons for reply, reply all and forward do not work. When we click on them nothing happens. This
Repeat issues with performance/speed and no resolution
Hello, We have a reasonably high usage org with Zoho Books, and are constantly being plagued with massive issues with speed/performance/load times. We have been having this issue for a few months, and over the past 2 weeks this has become increasingly
Cannot access mail from Mac after password change
After changing Zoho mail password on the server, my Macmail even with new password gives message "unable to verify account name or password."
Inconsistent display of text size in Zoho TeamInbox
Font size in the Zoho TeamInbox user interface is not displayed in the correct size but a couple of points larger. And when the email gets delivered the size of the message text is different from the signature text despite being set the same size. I have
Automatic Translate
The translation tool that is built in is great but it has no intelligence built into it. It needs a section for excluded phrases that should not be translated such as web addresses, these should never be translated as they don't change based on the language
Mail going to Spam
Hello, Ever since the last Zoho update all my standard mail that I used to receive via Pop/Imap are going to Spam folder or Zoho. I even added some of the emails in the allowed list and it's still going to Spam. Please advise asap. This is for desktop,
Need information on Zoho Creator
Dear Team, We are currently working on exploring no-code capabilities of Zoho Creator application for our organization. Problem Statement: 1. We are currently maintaining Project Lifecycle Data on Google Sheets and different teams manually input data
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