Adding a tag in Zoho CRM when a lead's email bounces in Campaigns
We sent out our first Zoho campaign last week. We had a few bounces, normally if this happened in Zoho CRM we would tag the lead as Junk (because the email bounced). If we send emails from Campaigns can we update tags in CRM, if so, could you explain
failed to join session due to the following reason: Access is denied.
I was connecting to a remote session with a user, but it got disconnected in the middle. When I tried to connect again, I got the attached error on the user receiving the assistance. I tried to recreate the URL for the connection again, but it did not
Widget not loading in Permaview
I created a gantt using node.js widget. it works great. I want it full screen without the Creator navigation sidebad. the only way I could find is to publish and open as permaLink. but, the widget doesn't load when used in permalink. using an external
when creates Related Contact Role created in custom Related module(View Contact Role) In Opportunity code error
Hi, so, in opportunity module, when Related Contact Role creates, it will creates in Related 'View Contact Role' module as shared in screenshot 41.PNG (and marked these 2 modules) - i tried the code as Contact_Role.txt , also shared the screenshot after
SQLQuery incorrect output
hi, I ran the sql query below on zoho analytics and the result differs from what I got when i ran the same query on MSSQL Management studio. SELECT e.ClaimId, d.Diagnosis, SUM(e.InitialAmount) total_salary FROM ClaimDrug e INNER
Cannot Add User To Our Account
Hello, we were trying to add a new user to our account. We accidentally created a brand new account with the e-mail we wanted, which is not what we wanted to do. We tried to add the e-mail address to our main account and it said the e-mail already exists
Location based shipping
Hi, How do i define shipping rate based on where the item is being shipped to? For example, within India I want to charge a certain amount and for international destinations i need to charge a higher amount. How do i set this?
Colored message flags changing to red using IMAP
Setting a colored message flag in Apple Mail for a message in a Zoho account accessed via IMAP appears to work at first. However the flags all appear red when viewed from a different device, and turned red over time on the original device as the client syncs with Zoho. This works correctly with Gmail and other IMAP servers and looks to be an issue with FLAGS . Is this a known limitation with Zoho? Any plans on a fix? It is blocking transferring two domains to Zoho hosting.
zoho sites blog images
It is broken. It is not displaying the size correctly on. It will not change the size no matter which one you choose. When you try to post. It says save failed. Its very buggy.
Editing Payroll Journal entries
Hello, my company did a migration from QBO to ZOHO. We are still using QBo for Payroll and I was asked to look into the Payroll. I have found a few things that will keep us from making the switch. 1. I need to be able to edit the Payroll Journal
Not able to reach the help center
Hi there, Our customers can't reach our help center and get to see an error: https://support.spend.cloud/portal/nl/home How can we fix this?
Zoho Finance Bug: Account Popup Selection Window... #2 The Search input box barely shows on screen and it about 70% cropped
This is very easy to miss for people just starting to use the system. When adding a Zoho Finance record, you click the magnify icon to the left of account name to find your account. A popup screen appears but the search box is barely shown onscreen.
Zoho Finance Bug: Account Popup Selection Window... #1 Can't select an Account unless you click about 10 times
This is a really annoying one and makes the workflow unusable. You basically can't select or REALLY struggle to select an account from the popup window. To replicate scenario - In CRM Open the Zoho Finance module and Create an Record - Click the "Magnify
Zoho CRM Lead Magnet Wordpress Plugin Not Working As Expected
Hello, The Wordpress Plugin "Zoho CRM Lead Magnet" isn't showing the proper picklist options for our "Lead Source" field. And in the "Product Interest" field, the pre-selected option keeps clearing out when I exit the form setup page. Any insight?
Zoho Finance Limitations 2.0 #8: Custom CRM Currency Fields will not map to Zoho Books. Only Decimal field types will work
When setting up your Zoho Finance integration you map your fields. If you have custom currency fields such as "Cost Price" setup in CRM these fields will not sync to Zoho books and you'll get errors because the "Field Type" does not match that of Zoho
Diagnostic-Code: 4.7.0 [31.186.226.238 15]
Hi I sent an email and I'm getting this error This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sat, 11 Dec 2021 13:53:34 +0100
Sending email fails using django
I'm trying to send an email using django but keep getting authentication error here's my settings EMAIL_BACKEND = "django.core.mail.backends.smtp.EmailBackend" EMAIL_PORT = 587 EMAIL_USE_TLS = True EMAIL_USE_SSL = False EMAIL_HOST = "smtppro.zoho.com"
Slow Workdrive Sync as well as online upload problems.
I have a large amount of files that I have trying to sync from my desktop and it is going painfully slow (150kb/s). I have a reasonably fast internet connection (I have tried different connections with the same issue). I have downloaded the latest desktop version (2.4.8) with out any luck, what else could it be? I also have been using the online version to upload different files which seems to run faster but I constantly get failed uploads and I have to keep hitting the retry button and eventually
Zoho Vault does not fill password for United Network News app on Android
I am switching from Dashlane to Zoho Vault and have recently been testing it on my Android smartphone. I noticed that Zoho Vault does not fill in the username and password for an app that I use the most which is United Network News: https://play.google.com/store/apps/details?id=com.smartboxtv.nunchee.android.unitednetwork
Making Card Payment from Nigeria to Upgrade free Plan to Paid Plan
For over 1 Week now I have tried all I can To make payment and Upgrade my account. All proved abortive as I get this error every-time I tried making payment "our transaction has been declined. Please contact your bank for further details. Or, to proceed with the payment, you can pay with a different card or PayPal account." What is God's name is this. I called your sales Support they had no idea on how to get it fixed, I mailed you guys with my User ID nothing was done. This is the worst platform
i can't intergrate Google Analytics and Zoho campaign
I tried to intergrate GA and Zoho campaign but error occured. ( i attached the image) what should i do ? Sorry for my bad English.
calendar doesn't appear on zoho mail page
Starting today, there is no longer a link to zoho calendar on the zoho mail page. How can I restore it?
Autoresponder not working
I can't get the autoresponder to work at all. The test contact comes in successfully and gets added to the right list, but the autoresponder is NOT sending emails. When I check the report, under Denied Contacts, it lists all the new test contacts under
Assigning Private, Organization-wide, Team based on the Slack Channels vs One Assignment for All
I'm migrating from Slack to Cliq. My Business version of Slack provided all Private and Public Channels, as well as Direct Messages (i.e. chats in cliq). However, on Step 3 of the migration, I am told to either assign all the Channels to the "Organization"
Call modeling API
I am developing a wordpress plugin that will create a new workspace in Zoho Analytics through the Modeling API. So I am using PHP. I have the refresh token, client_id and client_secret, but i always have a fatal error in the client librairy. Here's my
No longer recieving emails to Zoho.com
I recently noticed my email address changed to zohomail.com instead of zoho.com. I am now no longer receiving emails to my old zoho.com email address and get the following return email error. Could you look in to this please as I am now no longer receiving
Exit Old Account and creat a New Account
I logged out of my current account, colin@logtrain.co.za successfuly I wish to create a new account under my Gmail account, cpdoyle48@gmail.com Your system will not allow me to create a d new account as it automatically finds my current account Please
Problem: zoho sign is zooming in after each field is completed
I have a parental permission slip that needs to be filled out and signed, I've loaded it (one page PDF) into the zohosign system, created a template and sign form. The problem is, after each field is completed, zoho zooms way in and scrolls to the top
Help create Zoho application
Can someone help create the following? DESIGN Client – Name, Address, Status (active or inactive) Supplier – Name, Address, Status (active or inactive) Contact -First Name, Last Name, Status (active or inactive) Client (lookup field to Client), Mobile Phone Supplier (lookup field to Supplier) Mobile Phone Model, Mobile Phone Contract start date, Mobile Phone Contract length in months Populate random data and create 5 Clients (2 inactive), 5 Suppliers (2 inactive) and 20 contacts (5 inactive) Ensure
Make Vaccination Status Alert Dismissable
I understand alerting admins to the new functionality. However, not every company will be enabling that feature, so let us dismiss the notice. edited to add: Crud, I meant to post this in the Zoho People forum.
Zoho doesn't stay logged in for very long
Hello! So it seems I have to log in again every few weeks or so even though I've selected "remember me" every time. This is rather annoying seeing as I can't open up the doc I'm working on without first navigating to somewhere on the website that allows
Upload a Document to Zoho Docs from File Upload in Creator
Hi everyone, Is there any way someone can help - I would like it so that when someone uploads a doc in a creator form - it is sent to Zoho Docs. I've tried asking the Zoho team for help but they just give me a link to the Zoho Docs API User Guide and I can't follow how that is supposed to work. Any help would be appreciated. A step by step guide would be loved!
Unable to add several fields in a custom view
Hello, Several fields are unavailable to be displayed in a item list custom view. In particular, fields like item weights, dimensions, and units are simply not available, and it begs the question why every field isn't available in the custom view? I
Zoho inbuilt Telephony made a lot of issues
Hi there, I am a user that I am working with zoho inbuilt telephony around 1 month. Non of my colleagues are happy with this app! most of the time customer cannot hear my customer service team, customers say our voice is breaking. whenever Telephony support
apply price list to multiple customer at one time
how can i apply same price list to multiple customer in one time?
Copy from one field to another using Custom Functions
Hi, I have attempted to write the following function to copy the purchase price to sell price when the purchase price is updated on an Item. Once I have solved this I then need to draft a function to update the purchase price from the most recent purchase
Sending Test Email Not Working - "Failed to send test email. Please try again later." Error
I am trying to send a test email out to my email address in order to review it before I blast it out to my list, but every time I try and send the test, I get the following message: Failed to send test email. Please try again later. Can someone assist
Can't use bot webhook, receiving 401 Unauthorized
I've created a custom bot and activated the default "Incoming Webhook Handler" code. Then I tried to send a POST on its "Incoming Webhook Endpoint" (something like this: https://cliq.zoho.eu/api/v2/bots/{bot-name}/incoming) and appended the token I created
Exception in authenticating
Hello, I am using v4 of the PHP SDK. My expectation is that a user would have to authenticate once. Once the user has stored the grant/refresh tokens on the website that will be querying the Zoho API, the user should not need to authenticate again. However,
Sync Failed
We have had the last few syncs fail for one of our scheduled imports. We ran an internal query on our server and it returned 900,000+ records in under 16 seconds, so we do not THINK that the issue is on our end. We also have not made any changes to the
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