TASKS- Can't change date/time of reminders in Desktop App
It looks like we're suddenly unable to change the date and/or time of reminders with tasks in the Zoho Mail Desktop App. It works in a browser, but not in the app. It will only allow the default date/time to be set in the app.
No access to sprints board about projects
Hello, i connected one project with zoho sprints and can not access on sprints (show board) about sprints-tab from project. I get error no access to sprints.zoho.eu.
Out of Office on specified days
Hi, We currently have staff who are working some days and not others and so we configured the zoho mail out of office and ticked only the days they are not working (say Thursday/Friday only ticked) however it is sending the out of office email on all of the days. Attached are my settings - where are we going wrong?
Problem with the sender's name
Good morning, I created a fetratuh@fetratuh.com email account and added as first and last name wrong Web Master form. User after auntenticado made the correction to the proper name, but all e-mail is being sent on behalf of web master. How to fix it?
MX Blacklisted
Hello there, I submitted a request earlier this week but haven't heard back. My client is having trouble with email deliverability and the MX IPs are blacklisted. Please could this be sorted asap? 89.36.170.166 - blacklisted by dnsbl.spfbl.net - https://matrix.spfbl.net/89.36.170.166
503 Invalid Domen
I have such a problem is it possible to solve it
Email undelivered Status 421
For the most part my emails are working correctly, but one particular email every time I reply to them I get the abler status error code and the emails won’t be delivered. Any ideas how I can resolve this as soon as possible? I replied to it yesterday
Outlook not sending and receiving emails after setup
This issue is a bit more complex than the title. We've been trying to use email "hello at queenbusybee dot co dot za" but struggle with removing a previous email address that we don't want to use "amanda at queenbusybee dot co dot za". We upgraded and
Cannot send mail
Hi, Is there currently an issue with zoho eu mail? I cannot send mail using smtp or web (mail.zoho.eu) Ssame for receiving / imap folders wont sync (imappro.zoho.eu). Seems smtp.zoho.eu was down/flapping last monday too...
Pas d'icone menu sur Zoho Learn
Bonjour, Je souhaiterais utiliser Zoho Learn mais l'icone Menu qui devrait être en haut à gauche n'est pas présente. Je ne peux donc rien gérer en terme de présentation de style et de police et je ne peux pas ajouter d'éléments d'images etc. Sur votre
Setting Priority to only agents and Admins
Hello, The priority's box permission won't change even in field permissions or ticket properties, it just says mandatory field cannot be changed. This is bad because our trust of 12,000 should not have access to this as we set the priority's within our
Scheduled Campaign Sent Early
I scheduled a campaign to send on October 28th at 2:25pm based on my time zone. We needed to make one more edit to the content and when I went into the campaign to edit the content, it said the campaign was already started. Why / How could this hap
Email address already exists:Oops! Something went wrong. Try again later
Hi there, I want to add a new email account admin@artjam.app, but it keeps showing this Email address already exists:Oops! Something went wrong. Try again later However, I am pretty sure there's no such email address in my account. Any helps?
I do not receive the emails with the desktop outlook
596 / 5000 Resultados de traducción In the zoho mail account when I enter from the browser all emails are received and sent without any problem; but when I use the outlook program on its desktop version, not all the emails arrive or are not sent. The
Cannot send to iCloud mailboxes due to blocked IP 185.20.211.225
p******@icloud.com, ERROR_CODE :550, ERROR_CODE :5.7.0 Blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=185.20.211.225 Reporting-MTA: dns; mx.zohomail.eu Arrival-Date: Sat, 4 Apr 2020 17:59:16 +0100 Original-Recipient: rfc822; p******@icloud.com
Respond to emails to alias with alias email address
Hi, I just created an alias user@email.com I emailed user@email.com and got the email. When I reply to that email, it sends it from admin@email.com How do I automatically respond to emails sent to an alias with the alias email? If an email goes to user@email.com, the reply should come from user@email.com but it comes from admin@email.com. I know there is a dropdown menu but using that for every email would be super tedious, how do I automate this?
Adding field to mail merge for exisiting data
Hi there. I am looking for some help please... I am adding feilds into a mailmerge for some existing datta. The data is being pulled from a subform ... when adding the feilds they are showing up in red. as shown below.... can someone please help me??
Zoho sign document status
Hi Previously, when a Zoho Sign document has been signed, the document status has updated automatically to 'signed' and the date completed automatically populated. These 2 features have stopped working. Does anyone know why? Thanks
desk-mailer's reply doesn't follow the "Reply-to" of the inbound mail
desk-mailer replys the inbound mail uses the "From" instead of "ReplyTo" field. Expected behaviour should be replys to the mail addressof "ReplyTo" field.
There is no way to edit Client Company Information
When I look at Client Users I only see a way to delete a client company or change the primary client. How do I edit? There is no pencil icon to click on and do this. Thanks.
Changes to User Interface in Zoho CRM without notice causing errors and frustration
The UI for sending mail in Zoho CRM changed as of this morning with no notice or documentation of the changes made. This interferes with our call integration as it forces the mail view to be inset inside the CRM window with the position locked and no
Having a single team manage 2 organization
Dear Zoho One, We are two companies running different business (service and sales) in UAE. Let me explain - Company 1 - A contractor Company 2 - A consultant, Service company Marketing, Sales, Projects, Accounts and HR are individuals working for both
Invalid client using postman
Hello, I'm having this error : "invalid client" while trying to get refresh tokens using postman. Could you please help me ? Thanks. Regards
Signature Validation Error
Today when my users try to login they get a Signature Validation Error. This occurs after they enter their username and password. This was working for 1 year. Today my help desk renewed. Can that be the cause? https://helpdesk.nohc.com/portal/
Installed extension permission
Hello, We only want admins to see and use installed extnesion "Shopify". In settings the permission is set to only admins (see attchment picture). But when a normal Zoho CRM user logs in, they can see the "Shopify" between the Modules (also on iPad).
desk-mailer's reply doesn't follow the "Reply-to" of the inbound mail
desk-mailer replys the inbound mail uses the "From" instead of "ReplyTo" field. Expected behaviour should be replys to the mail addressof "ReplyTo" field.
relocating to different drive
L.S. I want to move the Docs and WorkDrive location on my computer to a different Hard Drive (since it automatically installed it on my small C drive). However when trying to follow the instruction on how to do so, I get stuck right at the beginning,
Zoho Services Down: Can't email quotes, print email templates, do mail merges, push data to Zoho Finance
The joys of Zoho! Many parts of our system seem to be down at the moment and I'm unable to get in contact with Zoho CRM Support - No answer on chat - Support phone line does not even ring For the last couple of hours, none of my users are able to - Send
Unable to send email "553 Relaying disallowed. Invalid Domain"
Hello, My domain recently expired and I renewed it, but now I am receiving the following 553 error when attempting to send email through my Zoho address: "553 Relaying disallowed. Invalid Domain" This is using the "Send mail as" feature in gmail to send
Should I give up on Zoho One?
I really want to like Zoho One. The number of apps offered is outstanding and I've talked with several people that are very happy with the software. But onboarding has been a real disappointment so far and I'm about to abandon it for our company and
Unblock e-mail
My account aq@aszenis.com was blocked. I guess for using VPN from different locations. Could you please unblock it? Also, your instructions to unblock it are not correct, at least on iPad with Safari. There is no Troubleshooting section with a list of
Canvas view not showing activity information
hi, I have tried to set up some new Canvas views, which for the most part is really good, however, when I add a section for activities, it barely shows anything, which is pretty pointless really. Am I doing something wrong? I could do with the call
Multiple Flows not being triggered
We have multiple flows that are not being triggered. We have tested all connections, changed the trigger, tried all kinds of variations and have not been able to get the flow to be triggered. The flow is not triggered in test and debug either. We have
Can't reset master password
Hi, I forgot my master password and I would like to reset it (I didn't get to sign in even once into the vault) When I try to reset it there are a couple issues but the main one that I would like to report is that there's an error in the developer tools.
Can't add a new user
We cannot add new users. We are getting the following error. We deleted the administrator account however. But we cannot delete other accounts. How do we solve this problem? "Adding user failed - 'The user has an account in a different region'."
External Data connections change cell addresses to row zero on their own.
I set up an external data source at a specific cell on a sheet only for external data. If the link is set up on A2, it later moves to cell A0 on its own, ruining other cells that are referencing A2. Also you cannot even remove the bad link. I don't know
I have created Zoho mail account and CRM account separately but want to merge under same Super Admin
I have been using CRM for sometime with my main business email address. I recently wanted to switch my mail to Zoho mail so I set up an account. When I tried to create a user with the main email address, it wouldn't let me as it was 'already in use'.
Duplication In Manual Journal
Hello Everyone I have a query related to manual journals in books i have entities in manual journal.. i am going to import csv file , but when i upload it , it show the error that "Journal number 926 already exists." and several error like it with different
Unable to send message;Reason:533 Relaying Disallowed. Invalid Domain
Could I please have my domain re-validated? I've added the appropriate DNS records. Mark
cant receive mail, sending is normal
i cant receive mails but sending is normal. admins please check my acc
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