Google Private Key file
Hi, So I'm switching over to Zoho mail from google suite & the only thing I use google suite for is mail. They are telling us we have to get this private key file & when we searched online for the info on how to do it, it's like 30 minutes of complicated
Problems logging into the application on mac os
In video.
Yet to configure SPF
Yet to configure SPF https://sinaigroup-tr.com/
Flags in Zoho Mail
When viewing mail that has been flagged, it is nice that I can turn off the RED important flag in the email panel. However, can you PLEASE make it so that you can change it from RED to other choices other than off without having to go through the top
Problema para integrar Desk a CRM en Flow.
Empresa que se quiere configurar es Vocom: Se genera una regla en función CRM a Flow y seleccionamos Oportunidades, en el momento de asignar códigos en campos; Email, teléfono etc. no encuentra la informacipon de Contacto, solo hace referencia a Oportunidades.
No time slots open
Is anyone else experiencing no time slots available for their entire organization as of 01/19/2021? On 01/21/2021 at approximately 10am CST USA I lost the ability to book any time slot for any staff member. This happened as soon as a dialogue box popped
Editing workflow field mappings for 'Push to CRM': list of CRM fields disappears
Hi I'm creating a workflow on a mailing list to push data from ZMH to ZCRM. When I first create the field mapping, I see the correct list of CRM fields (screen-1419). If I then save it as a draft, or clone it and try to edit the field mappings, I don't
When I send Emails from Outlook I cannot see them in CRM
Hi, I have setup zohomail so i could set up POP for my emails. It has all synced correctly and I receive mails to zoho and outlook and can see them in CRM. When i send from zohomail i can also see them in my outlook HOWEVER when i send from outlook,
Export Approval Level History/Comments
I have setup a approval flow in Zoho Form with two levels of approver. How can I export the details of "Level History" in "Approval - Entries" screen for EACH form responses? I want to check how many form responses were approved by specific approver.
Merge fields in templates not working
Hi I have a template set up. It was working absolutely fine until a few days ago. Not sure why it stopped but, here's the problem. The merge fields don't fully populate. If I hire through the candidate, the company name isn't picked up, but all the
Screen Freezes
I am experiencing my screen freezing every time I connect to Zoho Assist. We use remote access so our customers can see our screen and, lately, it never works. Please help with a solution.
Sorting notebooks doesn't work
Sorting on the tabletop does not work. It should be? Operating system mac os 10.11.6 Details in the video.
Huge delay in campaign delivery
We have a newsletter that is sent every day at 4:00PM. I have checked the delivery progression and it seems campaigns are sent in batch of a thousand. The big issue is that some people are receiving their email more than a day later.
Contacts not receiving campaigns
We have multiple contacts complaining they're not receiving any emails, but they're marked as "delivered" into Zoho Campaigns.
Not able to select "ON HOLD" as status type
Hi, When trying to change an existing status type or when creating a new status, we're not able to select the "ON HOLD" status type. Only "OPEN" and "CLOSED" are available. Is this a known issue? Best Regards, Daniel
API "Unauthorized request." Error 1007 from any call
trying to create and manage campains from apis calls but every call I get the 1007 error. Am I missing a setup somewhere?
ZOHO applications have been extremely slow
Hello, good morning Zoho team, I'm a zoho one customer. For a few days now, all ZOHO applications have been extremely slow and don't even load, what happens? It is not possible to work like this. Greetings
Workflow rules not triggering
When I choose the second option of a workflow rule to "trigger when a record is created or edited" the rule does not trigger after the record is edited. I have tested and it works fine when I choose to "trigger when a record is created" (the first option).
Help with formula column
I have a numerical entry in an existing column and I want to simply provide a True or False statement to a formula column. Example - this is what I have Name Number Row 1 Smith 10 Row 2
Zoho is totally rubish
I am a user of Zoho from 3 months I am facing problem and I am calling Zoho support hours and hours they are not helping. My problem is Eventbrite which I am strugling with. Backstage event side they do change every other day.
Same data, different dates
I'm exporting stock data out of our platform. Technically , the products will stay the same. The quantities & value should change. But as i'm pulling this data weekly, how do I append data onto the table and it reflect the data but just with the different
Link Zoho email to LWS domain
Hi, I juste created an address on Zoho linked to a domain hosted by LWS. I can send email but can't receive one. It only worked when I put 1 mx.zoho.eu. 5 mx2.zoho.eu. and 10 mx3.zoho.eu. on the dns panel but I got a message from your team telling
Zoho mail to Hotmail is spam
Hi, When I send mail, every mail goes to spam folder in Outlook. It's only happening with Hotmail. I have no problem sending to Gmail, Yahoo!, iCloud... It seems like Outlook doesn't like my domain... Please tell me how I can resolve this?
Message blocked
Hello I tried to send an email and it gave me the message: Unable to send message;Reason; 552 5.1.1 sender Address Blocked Can someone please unblock my account so I can send Thank you
Notes in Zoho CRM not tagging
After entering the @ and user name the Notes are not tagging
Shopify and zoho email problem
I have set up an email with zoho and entered the zoho code into my shopify site of which I own the domain. However can send emails but not receive them using the zoho mail. Please help? I'm stuck.. Thanks
first name placeholder ????
I have email templates saved in desk and want to update these templates to include ONLY the first name in the greeting line (ie. Hi (contact first name), ) I've tried the place holders listed and the ONLY one that even works includes the persons first
Email notification previews and test mails look nothing like the final result
I've just spend (wasted?) a fair amount of time designing email notification formats I like. But when I see a 'live' email they look a real mess. screen-1422: This is the way the design looks in the template editor. screen-1423: This is how a test email
Emails appearing in Inbox after being deleted
Hi There Emails are remaining in the Inbox after being deleted- I have to keep refreshing the Inbox to make sure it is up to date but this is counterproductive. Can you advise how to rectify this?
data type of inventory line item
In Flow, I can fetch an invoice, along with many components of that invoice. However, I can't see quantity, serial numbers, and I'm interested in pulling those out via Flow. When I grab an invoice, here's the LineItems debugging when I email it to
Zoho CRM Webhook not Firing
Hello, I am currently using Zoho Finance module within Zoho CRM and I am trying to setup an automatic workflow whereby when a sales order gets converted to an invoice, it will push to Zoho Inventory automatically. If this invoice gets updated in CRM or
Modified Web Form not posting to Zoho
I am trying to make some changes to my webform. Specifically, I am trying to implement a Datepicker that does not allow manual/typed entry (user must select date from calendar). The form now looks and functions exactly as I want it to; however, the form
Chart of Accounts are not cloned on creation of new organisation
When creating a new Organisation and selecting 'clone', the COA (Chart of Accounts) are not cloned. For example; Locked (system) accounts revert back to their original name(s) AND all primary/sub account relationships are lost. A Clone is an identical
flow works for 1 field but not for the exact copy af another
Hi everybody, I've been staring at this for 45 minutes, but i can't see why it's not working, so maybe one of you can help me. I have a flow set up that updates the details of a creator form report with the details of the customer in the CRM. However
Problem with activating Email account - Zoho already charge money without activating
Hello I try to update my 3 mails associated with tallerlanina.cl to the Basic Plan, but in the payment process I get the error "Try again, something is wrong". I can't activate my emails and Zoho already charge the money. Sebastián Soto Salas tall
I try to add an email it says 'email already exists'
I tried to add an email name to my custom email domain hosting. When I try to add the email I need it says 'email already exists'. Then I try to find it under existing emails. I only find my first email 'nils@elprior.com'. I try to add 'support@elprior.com'
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I can't send to other emails and get information which is my email is being blocked. I already contact Zoho Team via Email but they don't give any response yet.
Error 553 Relaying Disallowed
I'm getting error 553 when sending mails to contact@elixirhelps.in My domain was registered with go daddy and later being managed at Wix. I configured MX as guided on the setup page.
Can't Authenticate Google Calendar
Inside the option Google on Marketplace, the whole organization can't authenticate their Google Calendar. After selecting "Authenticate Google Calendar" and selecting "Allow". (with the same email address that we have on Zoho CRM). It goes back to the
Domain Unable
Good day, Please help me, I don't know what to do about this. I checked the subscription of our domain in our third party(GoDaddy). I found out that it was expired so that we settled the renewal immediately. But I don't know what will be the next step
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