No response from Zoho - Zoho Cares?! Clearly not.
Hi Zoho, I’ve been waiting for over 4 weeks for a response from Zoho and have not had any contact! I’ve made many calls to zoho and each time get told I will receive a call back within the same day - it never happens. Please be advised I will take this
Sent Mail frequently not up to date in Mail app on macOS
OS: macOS Catalina 10.15.7 Application: Apple Mail 13.4 using IMAP/SMTP I have an issue with Zoho Mail and the macOS Mail app. Below is a bulleted list summarising the problem: - My sent mailbox in the Mail app often has 67 emails missing - The 67 missing
Hyperlinks not working for viewer during a broadcast
The hyperlinks are not working for the viewer during my broadcast. When the viewer hovers over the hyperlink their mouse shows a little hand implying that it knows there is a hyperlink but clicking on the hyperlink does nothing. However, hyperlinks work
Blocked due to uspicious login activity
Hi! I've read some users having the same issue. I logged in from another country and I got blocked. Could you help me get in again? Thanks in advance!
Invalid value passed for Email Address
Trying to use "+" in the email address while creating a contact with contact person in the create contacts API, I am getting { code: 2, message: 'Invalid value passed for Email Address' } example - email: test+test@test.com https://www.zoho.com/books/api/v3/#Contacts_Create_a_Contact
Page editor frozen
Hello community, I hope you are very well. I´m having a problem a problem with my apps. I have a form with a few records, and I am trying to make a page with some indicators, so I went to the page editor, i took the "New Employees this month" Panel from
IP blacklist
Hello we can t send emails from this ip: 54.171.70.44 anymore. This ip is not on blacklist do you block this IP? Please help thanks
Zoho Inventory: item pictures not shown in pdf view and pdf print on orders (PO and SO)
All, we add pictures to items (jpg, png) which are nicely shown on the item page. When we add such an item to a purchase order and/or a sales order we see the pciture in the normal view but not when we enable the "shows as PDF": also when we print the
No recibo emails
Hola, que tal No estamos recibiendo emails, y no sabemos porque. Nos pueden ayudar? Gracias
Cannot send mail - 'root certificate invalid'
Suddenly (yesterday) I lost the ability to send mail from my 'phone. Everything still works OK on the desktop though. The error is 'root certificate invalid'. Presumably it got corrupted or something - how can I regenerate and reinstall it on the
Telephony issue affecting certain users only
Hello, We have been using Zoho for our company and have an issue with Telephony. Although integrated, the user gets an error message when trying to troubleshoot by trying to access "Telephony" in Zoho. When test calls are placed through the CRM to a
Zoho sheets not loading
When I try to open certain sheets from the list of zoho sheets I have few that will work perfectly whilw others will end up in a blank white screen.
Problem with login into zoho bigin for new paid user
Hi! Yesterday we bought lisenes of zoho bigin and started inviting new users. No one of our managers could not login into the system. When they log in, the program writes that they should try after some time or write to support zoho. Please help!
accounts mapped to "Shipping Charges", "Adjustment," "Shipping Cost," and "Discount" fields
I wish we were allowed to choose which Chart of Account accounts were mapped to the "Shipping Charges" and "Adjustment" fields on Invoices and to the "Shipping Cost" and "Discount" fields on Bills. Currently all of these fields are hardcoded to either
Problem with custom views of the Deals and Accounts Module
HI, From what I've seen, apparently it is not possible to sync a custom view of the Deals and Accounts module (which is exactly what I need). Do you know how can I solve this problem? Thank you in advance,
Restaurer une sauvegarde Zoho CRM dans ... Zoho CRM
bonjour, commenter Restaurer une sauvegarde Zoho CRM dans ... Zoho CRM, lorsque je v dans configuration pour importer les fichiers de sauvegarde que je viens de faire on me propose de migrer des données que depuis un autre crm ??? merci
failed to create unattached service
failed to create unattached service Found! How do we need to solve it?
What happened to event calendar in connect?
prior to today, the events were all different colors under all events, the different colors were the different groups, now they are all blue. what happened?
Site can't be reached on our office network
https://support.digitaloptometrics.com/ Site can't be reached on our internal business network. Any ideas?
Zoho Campaigns says ""
I have a ZOHO Flow that receives a webhook from ZOHO CRM and send the contact to a certain list in ZOHO Campaign. For some reason the flow fails many times and automatically shuts down. Although the flow failed the contact is send to ZOHO Campaigns. So
Issue when creating a Project with a specific Template
I have been using this api in php to create Projects using templates that have already been made. However when I try to create a project with a certain template, I get a 204 response and the project is not created. I am able to use this template in Postman
Not receiving some mails
Hi, I noticed one of my accounts is not receiving some emails. I noticed email confirmation from Asana app but what else did I missed?? :-|
Zoho Flow not running trigger for Zoho Projects
Today there is such a problem. No One trigger that works with ZohoFlow is not executed. There are no events in the history/log of the flow. But the flows with other services zoho seems to be performed. For example ZohoBooks works well. I tested this
zoho.currentdate display previous date
Account time zone is Indian standard time still getting previous date
Zoho project triggers not working in ZohoFlow since more than 24hr
The flow trigger from zoho project on zoho flow is not working since more than 24h Our tickets remain unanswered and our teams cannot work properly. The implementation of a tool like Zoho flow is very important for us and our daily processes. Your tool
Portrait photos are rotated on Photo cards
I am adding photos to a Zoho notebook using the Photo card. The ones in landscape orientation load just fine, but photos in portrait orientation are rotated to landscape orientation and come in sideways. This happens whether I drag and drop or choose
Unable to see social media report of more than last 4 months in zoho social
Hi, In Zoho Social we dont have option to filter social media report of more than last 4 months . So can u please tell Is it a bug ?
poppro.zoho.com is not working
Hi, since yesterday we are having multiple issues with our email clients, outlook says poppro.zoho.com can't be reached (attached screenshot). The problem shows as an intermitency, we try several times on a short time space (1-2 mins) and 3/5 attemps
Discrimination against EU DC users
It is impossible to log onto these forums with a Zoho account held on EU DC? Please fix this issue. EU DC clients need to join the conversation too..... Lucy Beck +44 1722480300
Access to field's information
We are a sales organization performing In-home presentations for our leads. Due to company's policies, our outside sales rep are not supposed to have access to the leads phone field and email field. We've done the obvious, limit their access setting
Budget Or Inventory tracking
Hey guys, Why we can't have both? I want to do the budget for all of my departaments, but I can't choose to What account that cost goes once that I enable the track inventory. Anyone solved it? I understand budget and the report as money spent track,
Unable to sign in to Zoho Mail
On the android app when I enter my email address, it asks for my password. Once I enter the password it deletes my address and begins again.
Crear Buzón de correo
Me podrían ayudar con revisar el correo de victor.martinez ya que no me deja agregarle el buzón por completo Dice "creado correctamente pero se queda pasmado así: Lo tengo que cerra y el resultado es que no lo genero.
payment issue
hi i upgrade my e-mail account @drugcenterjo.com from a free account to a paid account to purchase 6 e-mail accounts with a value of $ 72 and actually i made the payment with payment reference number 2921254493555 The amount was paid from my credit
IMAP access stopped working after password change
My IMAP access stopped working 1 day ago. Been trying many ways but it's still not working. I'm using Zoho via my Apple Mail & iPhone. The error message is "Connections to the server “imappro.zoho.com” on the default ports timed out." Is there a server
We can't send SMS Campaigns using different Sender IDs for different SMS Campaigns
We want the option to add multiple sender IDs to ZOHO SMS Campaign and then pick the sender ID while creating the SMS campaign. Each time we have to remove the Integration and then add a new sender ID for each user. Can we use different Sender IDs same
Unattended Access freezes
We run into unattended access freezing all too often. Any else running into this.
Can't Duplicate Application
I have an application on my dashboard that will not duplicate, the other 2 applications duplicate no problem. is there something special i need to do?
I can't add my .xyz domain, help
I'm trying to use Zoho Mail on my .xyz domain but it gives an error saying it is a free domain BUT .xyz is not free. It's $9.88/year. Please help.
Emails not delivering/sending to customer
Having problems with the mail not sending to random customers, this has happened before and is currently on multiple users. Need help ASAP!
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