IMAP issues with one address
I have several email accounts at one address on the morrispaint.com domain. One of them is consistently having issues with IMAP through Thuderbird. orders@morrispaint.com gives me an "imap.zoho.com has disconnected" error. It seems like I can only access
Cannot receive emails through POP settings
Cannot receive emails through microsoft outlook (POP settings). With app and online webmail its ok! Do you have a problem with POP or IMAP protocol?
cannot receive email
hello its been around 15 days am not able to receive emails its so important us kindly look into it solve the issue a soon as possible we have tried to so many time on your customer care but there is no response at all
I can't receive emails in the mail!
Hello there! The problem is as follows: I can write a message to anyone from my email address, but if I reply to this email from that account, the email is not delivered.
Workflow Rules Stop Triggering
Getting frustrated with Zoho Desk. It seems like every couple of months we'll find out (via a complaint) that Desk isn't sending out notification emails to agents. We will have not changed anything and they'll just quit. Support will typically try to
Cannot view the Currencies tab under Company Details
Hi, I'm trying to format the BGN currency so that "лв." is on the right hand side of the price, not left. I came across this help page https://help.zoho.com/portal/kb/articles/manage-company-details#Set_Currency , however, I do not see the Currency tab under Company Details. Is what I'm trying to achieve possible and could you tell me how I could do that please? Thank you.
Suddenly cannot connect to IMAP using Thunderbird
As of yesterday afternoon, I cannot use Thunderbird to connect through IMAP: attempting to do so produces an error message saying that “the connection was refused.” I have tried troubleshooting already: • IMAP access is enabled for my account in the Zoho mail web client. • Login credentials are correct: I can indeed access my e-mail account through the web interface. • I can access a second Zoho mail account over POP3 when using Thunderbird. • All port and server settings are correct—and are unchanged
Bug with adding tables to desk articles
While I was working on a desk article I noticed that these triangles that usually help resize the table lie around at whatever position the table is resized. My article is now littered with these, which is really distracting. They do not appear in published
API And multilingual show ????? as document title
When uploading a Hebrew document manually - there is no problem. When uploading a Hebrew using API (Zoho creator deluge call - zoho.workdrive.uploadFile(<file>, <folder_id>, <file_name>, <override_name_exist>, <connection>); The title of the document
Emails marked as "read" in my Outlook inbox while connected with Zoho Mail plug-in
When I receive email, a few minutes after it hitting my inbox in outlook, it becomes marked as "read" without reading it. It should remain unread until I read not, not when Zoho "reads" it.
Custom Function Error "code":2,"message":"Invalid value passed for page_width"
Hi, I am getting this error when I execute a custom function in zoho books. I can't seem to find any information on the error message so not sure how to solve. Anyone have an idea what this error could be - "code":2,"message":"Invalid value passed for
Missing/Incorrect receives total on Multiple Line PO
Hello, Does anyone else have this issue? See the photos below, when a bill is added to a PO, the PO receives total only updates for the first line of the invoice. Thanks
Outgoing Mail Blocked
My outgoing mail has been blocked for "security" reasons. I assume it's because I tried to unsubscribe from several spam emails in a short period of time? Could someone please tell me how to unblock my outgoing mail? I've sent a couple of emails to support
Chart of accounts
Hi, Is it possible to add new accounts in the chart of accounts? It seems I'm not able to do it. I'd like to add new bank accounts (I've got multiple bank accounts for in my business but only one in Zoho at the moment). Are there any limitations in terms
Issue regarding Emails
We get emails for the client responding and overdue tickets on the desk. but, one of our agents stopped getting those emails. Can you please advise on what should be done?
Notification Emails Delayed
Anyone having issues with Zoho notification rules running but not receiving the emails like normal? Yesterday we had a bunch that didn't show up this morning. Today I've seen delays of an hour or so.
Blank email content
Hi all, We have just migrated to Zoho Mail and seem to be receiving a few 'blank' emails. Initially we thought this was just one or two users but it's becoming a bit of an issue. One common theme we have noted is that hosted Exchange accounts emailing us seem to be affected the most. I know there are some very old threads on this, but is anyone aware of a cure? Otherwise I fear it might be the end of our Zoho Mail experience.
Wave Import Wizard Multiple Unhelpful Errors
Trying to import my accounts from Wave into ZOHO using the supplied wizard - I have exported everything into Google Sheets, following the instruction letter by letter, but when I try importing the csv's into ZOHO, I get errors where certain items don't
Your incoming mail is blocked?
Hi, I'm received this message yesterday evening and since then have not received any email. The stated reason is: Incoming mail rate exceeds limit. Please check this out as I don't usually get more than a few emails each day. Pankaj
Filtering tasks even if "Collapse Subtasks" is enabled
Hi, in Tasks, when the "Collapse Subtasks" view mode is enabled, the filter does not search into subtasks. The support explained me that when a user enable the "Collapse Subtasks" choose to hide the subtasks, therefore the filter does not search them.
Account Error: Cannot Get Mail "mail server imap.zoho.com is not responding"
My IOS Apple Mail app is suddenly unable to retrieve new emails without any changes to my settings. I have reviewed the trouble shooting guide and ensured that the advanced settings are correct. Please advise ASAP since these are business emails that
How do I disable Docs?
I have seen posts where if Docs and Workdrive are both active the default is docs. I am a ZOHO One user (1 user only) I have had Docs active but have never used it (no files saved) and when Workdrive was released I started to use it and I'm very happy
IT"S TOO DAMN HARD
I went through all the help guides and this is not for anyone. i want a simple form to integrate with Zoho CRM. The sign up forms in Zoho CRM suck big time, I just want custom fields for my website form to collect data into Zoho Leads. So simple yet so hard with Zoho. Can you create a Zoho Creator for Dummies who want simple shit done simply.
API And multilingual show ????? as document title
When uploading a Hebrew document manually - there is no problem. When uploading a Hebrew using API (Zoho creator deluge call - zoho.workdrive.uploadFile(<file>, <folder_id>, <file_name>, <override_name_exist>, <connection>); The title of the document
POP Access Denied in Gmail
I am trying to connect Zoho with Gmail through POP3 but it always shows me the same access denied error (attached). But with my other account of the same domain the connection is complete. They could help me see what the problem is. Atte. Edgar
SMTP.ZOHO.COM Failing
I'm unable to consistently send email via SMTP.zoho.com today. It's been intermittent all morning. When I try to send an email either from my desktop or via my phone, sometimes it goes through, and sometimes it doesn't. So it appears that the SMTP server
ifNull and isNull analyze differently
There is a problem where isNull analyzes "" as true, and ifNull analyzes "" as false. Very frustrating considering that there is no support calling your own custom functions. I would right my own corrected version of this function except you have to go
Workdrive error when added to G-Suite
I have added Workdrive to my G-mail inside G-Suite and it loaded fine. It showed up fine and when I tried to connect to a document that was emailed to me, this happened. I've uninstalled and reinstalled twice but it now has this same problem. Does it
how to work javascript on zoho creator page
hi just made new page and add on them javascript embed code from another system this code do not appears on zoho creator's page for example, put code on webpage on my website - all works good what to do on zoho creator page side so that javascript embed code will work?
Problem with Vault API
Hi, I'm testing Zoho Vault and trying to do some operations with it's API, because, in the future, we will need to automate some operations, like chamber creation. I have registered a self client with "ZohoVault.secrets.ALL" and "ZohoVault.user.ALL"
Why is GSTR-2 not loading into Zoho books for Nov 2020?
Why is GSTR-2 not loading into Zoho books for Nov 2020? It usually gets pulled from GST portal.
How can i get "org_id" for with my zoho desk account
Hello Team, I need to integrate zoho desk API in Magento2, I am try to integrate this library (https://github.com/thisvijay/zohodesk_api_samples/blob/on_progress/PHP/createAccount.php) for API call but for all API call "org_id" is required parameter that we need to pass and i am not able to get "org_id" for my account. Can someone please help me on this. Regards, Parimal
"Sorting cannot be performed on a range containing checkboxes"
I need to use checkboxes in my data, but also need to be able to sort the data. When will it be possible to do that?
unlock mail cskh14@replusacc.com.vn
Hello Zoho, My outgoing mail cskh14@replusacc.com.vn is lock, but i don't understand why and i can't unlock it. Please help me unlock email cskh14@replusacc.com.vn. cskh14@replusacc.com.vn promise to be more careful in sending emails to my friends Thank
My Zoho apps not loading in Browser.
Hello I have massive problems with Zoho since 7 days right now. Zoho projects / One / Mail / People are not loading in the browser. I tried Chrome / Firefox / Vivaldi / Opera but have the same problem everywhere. Differents PCs and different networks
Commenting gone in Streams
Commenting in Streams using the Zoho Mail web interface is gone as of Dec 24th or so? Is this just me or is anyone else having this issue?
This file could not be imported. To import the file, it must have 151 columns or less.
I have a fairly large Contacts list of fields, where i use Zoho One's CRM. I am unable to create an invoice using Zoho Finances' Invoices from a related lists. Is this Error based on too many fields in my Contacts? Can someone suggest a solution to fix
Error Posting to Google Business: Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.
I keep getting this error when trying to post to Google Business: 'Oops! Publishing is not supported as your Listing is part of a chain. Try posting natively.' What is the fix so we can post on our Google Business page. Thanks.
Outage?
In Zoho CRM, when we try to export an invoice to PDF the webpage hangs for a long period of time and sometimes times out. I have looked for a website where Zoho reports service outages or issues but can't find anything. Where can I find service status
unable to access zoho desk
We are unable to access zoho desk, it is stuck on a page where you have 5 balls and does not lead to the ticketing pages. This is for all of our users. Please fix as soon as possible
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