Lets Encrypt SSL certificate issue
Hi I am getting the following error: NET::ERR_CERT_COMMON_NAME_INVALID It is for: legaltek.co.za Please assist
Creating a bill returns code 1000 "Internal Error" with API v3
Hi all, I'm creating a script who creates a new bill in the admin panel via API v3 and PHP 7 ( https://www.zoho.eu/books/api/v3/#Bills_Create_a_bill ) This is a testing array I'm sending to the API $data = array( "vendor_id" => ZOHO_VENDOR_ID
Invoice web links with few organizations
Hello! We have a private web service where we have placed web links to invoices from Zoho. And this work perfect while we started to use few Organization in Zoho. Now if the user follow by a link and in Zoho Invoices was selected other organization we
can not receive any email and show mine is invalid email address
Hello It has been several days, I can't received any email, it shows below to all the sender. Is anyone can help to solve this problem.
Cant seem to Add Data Source for SQL Server using 2nd Database ?
Problem : I have added an SQL server data source with the connection to an SQL Database "1" , imported tables etc etc , all good Now I want to Add a new data source so that I can connect and import data from a different SQL database "2" (on the same
Swiss number format
In order to be able to use Books properly we'd need to have support for the Swiss number format which is: 123'456.00 It uses an aposthrope to separate thousands and a dot as decimal separator. Is there an option to add an additional number format? If not any chance you'd implement this in the near future? Regards, Dirk
Cannot add inline attachment via mail api
Hello, We are using following API in order to send Email with image: https://www.zoho.com/mail/help/api/post-send-email-attachment.html And need to set the Image to show within the body of the mail (inline mode) But none of the common method not inline base64 nor CID doesn't work. Could you please provide a solution to send image within Email body via API call Thank you, David
Zoho Desk is not working
Hi I have a very urgent issue as the Zoho Desk has stopped working all of a sudden in the morning today with the following message
can't open the zoho mail website
recently i have been having the trouble for accessing my zoho mail in mac. i have try to refresh my chrome(mainly using chrome) so i delete all the cache and history and also check the internet but still cant get into zoho mail. now i can only open my
Tags not supported in Android Zoho CRM App
Zoho has enabled a comprehensive tag system within the desktop application, but those tags don't appear in the Mobile App. I just asked how to enable under this ticket on Dec 20th 2020 ## 63342927 ##] for Zoho CRM version 3.5.4 on Android. The response
Setting up a recurring journey
Hey all. I am still having issues with setting up the journey. I am using a date based field in CRM as the trigger. I then want to wait 1 year for the first email. If they click, then wait 1 year and send new email. If there is no reponse from the first
arabic language
I love the notebook application. unfortunate there are a lot of problems when I use the Arabic language in the application : 1- in the desktop application (windows) does not support the right way of typing in Arabic which is typing from the right to the
Don't Zoho Creator support company logo in the trial version?
I have a trial Zoho Creator trial account. When i am adding company logo it is not showing, but i my favicon is showing. Don't Zoho Creator support company logo in the trial version? Note: Please take a look at the attached file.
The value passed for the 'Zoho-oauthtoken' parameter is invalid.
Hi, I am in the process of converting our stand-alone Console Application which retrieves open tickets to oAuth. I’ve followed all of the steps to obtain my Access and Refresh tokens successfully and up until that point, everything works fine. I’m
Can't delete table in Zoho Writer!
I have been trying to figure how how to delete a table in documents, but I want to keep the words from said table in the document!
Zoho writer does not capitalize first letter of sentences.
Zoho Writer, Android app does not capitalize the first letter of each sentence. This makes editing very tedious. Please fix. Thanks.
Expected response code 250 but got code "550", with message "550 5.4.6 Unusual sending activity detected. Please try after sometime. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_bl
Buenos días, Buenos días mi correo electronico de Zoho no puede enviar correos por tipo de bloqueo : La tasa de correo excedido el límite, Me pueden colaborar con esto Porfavor. Envíe el error que aparece al momento de intentar realizar el envío del correo. . Por favor revertir lo antes posible . muchas gracias
Jobs not published and cannot republish Job into LinkedIn
Dear Support Team, We currently have 20 active jobs. We posted all of them on LinkedIn and only 4 of them is actually published on LinkedIn (i have no idea why it's not posted) I tried to re-publish the rest of them, but i couldn't find the LinkedIn
adding users and allowing access to crm
Hi, I'm very frustrated - I want to add users to my crm account and allow them access to all the records. its either impossible to do or very well hidden. i've invited users but they have to create their own account, which doesnt access the company
Can't Send or Receive Mail
Hi Zoho, I've set up my email account and domain. In my control panel my domain is ticked for all - verified, mx records, spf and dkim. I can't send or receive mail, I just get delivery failed error. User: 20073935849 Thank you.
Search Contacts Records APi behaviour does not work the same than Deals ?!
Hi there, When i request the records from the 'Deals' module by the Search Api with following criteria "Account_name.name:equals:CustomerCompanyName", the api well returned the related records if there are. Fine ! But when i request same Api with the
This application is not accessible. Sorry "Username", you are not allowed to access feedback. Please contact this application's administrator.
I am the administration and i can't even access the form or the report. That happened after i published the form. This message appears: This application is not accessible. Sorry ramialjildeh, you are not allowed to access feedback. Please contact this application's administrator. What shall i do? This is very important and i use it for a big audience!!
Zoho Workflow Automation Stopped Working (Sudden)
My team and I are currently facing this issue. As the title suggests, it happened over night. The workflow rules dictates the automation to send an email when a status has been changed to a specific one. In this case, 'from any status' to 'Hired'. However
Passing signature fields from Creator to Writer via deluge merge script
Hi all, I am having issues passing am from a creator signature field to a zoho writer document via a deluge merge script. My hope is to email to final result to a customer. Attachments - Deluge Script 1 to 3 is the deluge script in creator. Write Doc
Update Profile Email Preference Error
When clicking on the update profile and then the email preference, we are getting an error page that says the below. Can you help me understand what changes we need to make? I've included the error as well as the url to the page we are getting this.
Annoying misbehaviour of the web email client
Hello there, I like Zoho a lot but I have to say that the web email client (the main one, a part of the Workplace) is misbehaving badly over these last few weeks. I have problems such as: Email marked as read isn't marked as read until the next hard refresh
Google Analytics not integrating with Page Sense
Hi, I am trying to integrate PageSense with Google Analytics, according to the docs there should be a box where I can input a Google Analytics tracking code but so far none has appeared.
Windows defender in Edge on Linux showing Zoho Writer and Zoho Writer demo as unsafe and are blocking the sites
You may want to report to Microsoft that these sites are safe. The Zoho sites work as expected in every other browser.
Zoho CRM Search API always returns empty body
Hello, I'd like to find a contact using the Zoho CRM search API. I passed all the Oauth2 steps, I can list my invoices for example. But when I try I always have an empty response. Nothing in the body. curl "https://www.zohoapis.com/crm/v2/contacts/search?word=publi&org_id=123456"
Need help with function that carrys tags over from contacts to deals
I think I have the actual code correct but I believe that I am having trouble regarding the setup of the connection. The scopes I have for the connection are: ZohoCRM.functions.execute.CREATE, ZohoCRM.functions.execute.READ, ZohoCRM.modules.ALL The error
SPF CONFIGURATION
I have been trying and trying and trying to verify our SPF record but it is just not working. DKIM is configured with no issue but SPF is not working no matter what I try. Please help.
Processing payments - Actions Being Processed WITHOUT Payments
I have a form set up that's only supposed to finish processing actions on a succesful payment. However it's not working. I'm not in Sandbox mode and the option is checked. I ended up sending out 30 orders to people who did not pay, even though it wasn't
Unable to trigger Zoho People 'Record Updated' for Leave Cancellation
I'm trying to get a trigger for Leave Cancellation in Zoho People. I've tried the Record Updated trigger but the flow doesn't start at all when I cancel leave in Zoho People. Is there any other way to get a trigger for leave cancellation from Zoho People?
Zoho Webclipper Bookmark feature is not working anymore
I have been able to use the Bookmark feature of the Zoho Notebook webclipper as recent as 1 month ago, but when I try it now, it's not working. This feature creates a card which is a link for the article that I am trying to store in the notebook. When
Zoho Flow Webhook Trigger isn't properly mapping entire HAL+JSON response
I'm sending a webhook to Flow, which works just fine, but Flow seems to... ignore some of the data? The webhook is received as expected: But only some of the values show when attempting to map variables in subsequent steps, lots of data missing: (I
Split a bank transaction between an Expense and Drawings
This subject seems to around for a while now, but has it been resolved. I have a client who is looking at your software, but they have a number of transactions that requiring splitting between an expense and drawings. Yes, I could raise a journal but
Zoho Books API ignoring custom fields for new sales orders
Is there a way to include custom fields when submitting a new sales order via the Zoho Books API? We use something like this in the json: { "customer_id":"nnnnnnnnnnnnnnnnnnn", "date":"2020-12-16", "reference_number":"OC 992", ........ "custom_fields":[{"custom_field_id":"1984178000001725178","value":"OC
DKIM verification not working with Thunderbird
I would like to report a problem we are having regarding DKIM verification. When DKIM is enabled for our domain, mail sent through the web interface is properly signed, but when mail is sent through the Thunderbird client it is not signed. The DKIM verifier plugin we use in Thunderbird shows DKIM : invalid (E-Mail was modified). We use POP3 protocol with Thunderbird. At the current time we have disabled DKIM signing for our domain. Please be kind to help us with this problem. We do not know if this
Not receiving password reset email from Instagram
I can't seeem email from Instagram but have recommended several from gmail. How do I resolve thisad I need to recover my IG account
SPF Configuration for Hostgator
Hello, I have followed the zoho instructions for the TXT record but it still does not work. I have tried this for past few weeks. Any idea what Im doing wrong?
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