Synchronisation Bookings mit CRM geht nicht
Guten Morgen, ich benutze Bookings und CRM. Bisher wurden alle gebuchten Termine in Bookings auch im CRM eingetragen, die Kontakte wurden übernommen und auch im CRM-Kalender wurden die Termine eingetragen. Hat perfekt funktioniert. Seit zwei Tage funktioniert das nicht mehr. Die Terminbuchungen sind nur noch in Bookings, mit dem CRM wird nichts mehr synchronisiert. Was kann ichtun bzw. was ist falsch? danke und viele Grüße Andreas
Zoom invites not populating Date and Time image in Zoho Mail
Does anyone else have the problem that Zoom invites are not populating the image that contains the Date and Time of the meeting? This is a critical issue I need to fix Thank you Nolan
Campaigns arriving to SPAM
Hello, It's been more than a week that I'm trying to resolve the issue of having mail being received into spam... we delivered a first campaign and the open rate was of 10% or less... plus the email arrived to spam to colleagues. Not having an issue with Gmail but I do with outlook... I have done all what was required by zoho, SPF and DKIM record for the domain - A back and forward thing with GoDaddy as at the beginning we couldn't get the authentication. Now, having all solved... the issue persists,
MX records inputted correctly in Google Cloud DNS but still not working on Zolo
HI I am getting an error through ZOHO that my DNS settings are not inputed correctly. Not sure what I am doing wrong here. But cannot receive emails in Zoho Also the SPF in ZOHO is giving me an error too. Attached is a screenshot of how I inputed the information. Thanks
Printing forms using a background image
Hi, I am having trouble making a template work as I desire. Its a certificate and I've made a copy of it and inserted it as a background image. On screen I have aligned the fields in the desired locations. But when I print it to PDF the alignment is out. I'm using Chrome as a browser. Designing the form completely from scratch is an option but seems like a load more work.
Error creating an invoice via JSON
Hi all! I'm sending this request to create an invoice with JSON: $url = "https://invoice.zoho.com/api/v3/".$this->service."?authtoken=".$this->authtoken."&organization_id=".$this->organization_id."&JSONString=".$this->json_data; $curl = curl_init($url); curl_setopt($curl, CURLOPT_RETURNTRANSFER, TRUE);//Set to return data to string ($response) curl_setopt($curl, CURLOPT_POST, TRUE);//Regular post curl_setopt($curl, CURLOPT_HTTPHEADER, array("Content-Type: multipart/form-data") ); //curl_setopt($curl,
[bug] six-minute blocks of time in timesheet
Hi, I have two requirements: That time spent is reported in blocks of six minutes. There are ten six-minute blocks in an hour. That time spent is reported in whole blocks or part. Both 0.5 minutes and 6.0 minutes would be 1 block. This is a common standard that Zoho invoice provides support for at Settings > Preferences > Projects > General: Round Off Time (The time entries will appear on your invoices and reports based on the selected round-off format.) Round up to multiples of 6 minutes Apply the
Create Event to existing contact from Calendly booking
I I want my calendly bookings transfered to Zoho CRM with the following steps: 1. Appointment is booked 2. Is there an existing contact? If YES, then create event (with booking data). If NO, then to step 3 3. Is there an existing lead? If YES, then create event (with booking data). If NO, then to step 4 4. Create lead. Create event to that lead with booking data. Steps 3 and 4 work fine, but step 2 doesnt work. I get the error: "Zoho CRM says "Zoho CRM says 'invalid data'. Check the input for $se_module
Sync problem with iphone and ipad air
I have installed Notebook in both Windows and Mac computers and now installed in iphone and ipad air. The notes are imported from Evernote (the conversion process was slow but seemed to work well; slow I mean like three days slow). Although Notebook works well in the computers, the iphone and ipad air show the notebooks, at least some, and keep "syncing" without ending for at least three days now. I have stopped the process, deleted the app and reinstalled and the same thing happens, neverending
Account Created via CRM Not Found (for 20-40 seconds)
When I create an account object via the CRM, I receive the JSON object with the proper Zoho ID. However, this newly created object IS NOT in my zoho accounts (I have to keep hitting Search/Refresh) for about 20-40 seconds, and then the new object appears. More troubling is the following code (pseud code): record = crm.find(some_id) if (record == null) record = crm.create(...) console.log(record); /* some_id is shown here */ If I re-execute the code, the "crm.find(some_id)" will return null (again)
Cancelled leave days not deducted from the total amount of taken vacation leave days
Hi, After I canceled my vacation leave , I would expect these days to be added again to the "taken" amount under Vacation Leave? This is currently not the case.. Eg: (1) Total amount (available) days of vacation leave = 25 days (2) Requested 5 days in January -> approved -> (available) days of vacation leave = 20 days (3) Requested 10 days in May -> approved -> (available) days of vacation leave = 10 days (4) Canceled the approved May leave request -> would expect (available) days of vacation leave
Document editor not wide enough
Hi, We've written over a hundred documents in Zoho connect, and it works okay, but every time someone starts using Zoho Connect they complain that the editor is just too small (only 600px wide). It makes it very hard to write documents. Could you please make it wider or give us an option to set the width ourselves? Thanks.
Flow / BigCommerce Connection: New Order Created
I'm using the Premium BigCommerce connection. My flow triggers when there is a new order, however I'm getting triggers when there is an "incomplete" checkout as well as New Orders. People are not paying or completing their order and flow is treating it as a new order. My flow takes the BigCommerce order and creates it in CRM. I'm getting duplicate orders because of this and also orders that nobody has paid for. Thanks
Error Opening Attachments
My originzation is receiving this error message when trying to open all attachments in Zoho Desk. Oops, something went wrong while opening this attachment. Please wait a minute or two and try again.
Fatal error with search record by an email
Hi guys I need a function to check if the email is already added in Contacts module. It works OK if the email exists. It gives a fatal error if the email does not exists. Here is the code: public function searchRecordsByEmail() { $moduleIns = ZCRMRestClient::getInstance()->getModuleInstance("Contacts"); // To get module instance $email="email@domain.com";//email id to search for $page=1;//page number $perPage=200;//records per page $response = $moduleIns->searchRecordsByEmail($email,
Matrix report issue
Please help me I am trying to do a matrix report like the image below. I have used this report before but now when i go in to customise it differently on the "specify your column heading" And i want to select product it doesn't appear there anymore?? I have tried a range of different selections when i try to create report. Product does appear under Specify your row heading (but i want the row selection to be account name) I hope you can help with with this issue thank you Jeremy - +61 (0) 420 818
Invalid oauth token
I am trying to add user in crm using API. but it shows {"message": "invalid oauth token"}. how can I solve this issue?
Opening Balance
1. My current Zoho Books Migration Date is 23/04/2019 2. I would like to change the Zoho Books Migration date to 01/04/2020. 3. But, we have entered opening balance in Customer Receivable and Vendor Payable. And recorded the banking transaction against it in the month of April. 4. There are No transactions from 23/04/2019 to 01/04/2020 except opening balances. 5. Now, We are unable to migrate the zoho books. Could you please help us with it ? how opening balances can be shifted from 23/04/2019 to
Pas d'envoie de mail
Bonjour, Lorsque j'ajoute un client en tant que utilisateur final, le client ne reçoit pas de mail (pas en spam) idem sur l'acier ré-inviter Le problème est depuis le début et je ne peux pas déployer mon helpdesk . c'est URGENT Merci de votre aide
Migration to Zoho CRM API version 2 is a BIG PAIN!!!
I have been working on it for 2 days with a zoho support engineer and it's still not done!!! Zoho engineers are useless and have no ready made answers!!! I see no benefits in this new API, only PAIN, PAIN PAIN!!! Zoho - are you interested in making customer's lives easier or Harder????
ZOHO BOOKS ANDROID APP NOT ATTACHING PURCHASE ORDERS
Have a recent problem with the zoho books android app. It has stopped attaching purchase orders to the purchase orders email. My suppliers are just getting emails without the orders. This is a massive and urgent problem , have tried on 2 android phones
WP plugin still supported? Zoho Subscriptions
I tried installing and configuring the WP plugin for Zoho Subscriptions but cannot get it working. Following the directions on the integrations page, I end up with the below after creating a new page, clicking the button to add the Subscription and selecting the plan. The page shows blank when browsing. WP version 5.4. <iframe id="ZSubscriptions" style="border: none;" src="https://subscriptions.zoho.com/subscribe/a64cdba7b185214a8d7e3db7206fd5141f563cd205dd5841ad482bf477cf719e<br /> <b>Warning</b>:
Add Account to Sync Contact from Zoho CRM
Hi, I have a problem in syncing contacts from my Zoho CRM to Zoho Campaign. It is mentioned that only 1 account which able to sync the contacts whilst we have 5 accounts here. When I tried to associate more accounts, there is an info that the account is not associated. Please help me overcome this problem so that I can sync my contacts immediately. Thank you.
ASAP Extension problem with tooltips for node vue Quasar web app
We have an application coded with Vue Quasar Framework that we are trying to make the Zoho ASAP extension work so we can display tooltips to users. We have added JS code and we have created the tooltips, but in order for user to hover or click them, the user needs to refresh each page they visit once before tooltips start to work. The app is an SPA app. Has anyone run into this issue before?
Some calendar invites dont show accept button in Zoho mail
Hi, This is becoming a big issue for me and stopping me using zoho mail. for some calendar invites I'm sent from customers, I don't have any button or anything to ACCEPT the invite and have it added to Zoho calendar. if I open the same email in outlook or gmail, it shows the accept button just fine but then it only adds it to gmail calendar which then has no way of adding the same event to zoho calendar. this is a huge problem for me so what's the fix for it ? it means I can't use one email platform
problemas para habilitar un un usuario
intento habilitar un usuario nuevo, esta cargado correctamente, y me indica que ya esta asociado a CRM, puede ingresar a zoho pero no a CRM, lo elimine varias veces y en cada nueva invitacion no le permite ingresar, les agradezco su info
Issues with CRM Widget - error - sent invalid response
I have not been able to get the CRM widgets to work. Now the one thing that has changed is that I am working from home. I was able to get them to work at the office when I was there. I have checked my firewall and I have the port open 5000. If I pull up the web page widget in a separate browser, I find that it runs and is making calls back to my server. So I do not think that it is a port on my wifi firewall. I have even tryied that sample and could not get that to run. Any help would be appreciated.
The PDF cannot be downloaded or opened.
Unfortunately, as of this morning, we can neither download nor illuminate any PDF attachment. Interestingly enough, if we pass the message with the attachment to another mailbox, the attachment is visible. When you try to display the file on a card in your inbox, a message is displayed: An error occurred while opening this file. Kindly download and view it.
Lost all the attachments
Hello, Since the issue with Zohomail yestarday, all the emails in my inbox lost their attachments. I have this error message when I click on the paperclip : "Error while listing attachments (null)" That's a huge issue for me. Please, fix it asap. Thanks Regards, Olivier
I can’t download the file in the letter. Help
I can’t download the file in the letter. Help
Not able to attached expense receipt via zoho book expense api
I am using following API to add receipt to zoho expense api curl https://books.zoho.com/api/v3/expenses/{expense_id}/receipt?organization_id=10234695 -X POST -H "Authorization: Zoho-oauthtoken 1000.41d9f2cfbd1b7a8f9e314b7aff7bc2d1.8fcc9810810a216793f385b9dd6e125f" -H "Content-Type: application/x-www-form-urlencoded;charset=UTF-8" and getting { "code": 0, "message": "The expense receipt has been attached." } but when i check expense section on zoho book receipt not visible
Getting 500 server error for table creation request
Hi all, I am trying to create a table using Zoho analytics API in my workspace using vanilla Python but getting error with code 7005 which says "Sorry, an unexpected error occurred when performing this operation. The error has been logged and will be looked into.\n\nIt would be of great help if you could provide us with additional information using the \'\'Feedback\'\' link.". It seems to be a server problem but i guess i must be doing something wring because same API would have been used by hundreds
Can not add leads
Hi, I'm trying to use the free edition of Zoho and want to add leads. Although there is not a singel lead yet in Zoho, when I want to start the first lead I get the information: You have reached the maximum limit for this action in your edition I tried to import the leads from our Pipedrive account but that did not work. Has anyone an idea how to fix this? Without leads the system is not useble for me. Thank you in advance! Roel
Android reports "Unsupported Type" for notecards that are fine on web version
All the notecards in my notepad are listed as "Unsupported Type" on my Samsung Galaxy A40 Android phone (screenshot attached). Most of them appear OK on the web version of the notepad. Is this a bug? Many thanks Steve
Call function auto adding extra digits
When ever calling through my computer and sending it to my phone. It adds digits in the numbers. it is doing it for my whole team.
Notecards are just outlines
I have imported notes from Evernote to Notebook. When I open the notebook in the web interface, the cards are there but I only see an outline (screenshot attached). How to I get around this?
Grouping notecards does not work
The help system says that to group cards under Windows: Web : Press and hold Command key (Mac) or CTRL key (Windows) and tap the respective note cards to multi-select. Click Group at the top-right corner. But when I select the cards as per the first instruction, there is no Group in the top right corner, just Delete. I have attached a screenshot. Is there another way to group notecards? Many thanks Steve
Time is export as 24hr format instead of 12hr
Is there a way to get the time to export as a 12hr format like I have it in my report? In my report the time is entered as 12hr but when I export it shows in 24hr format. Is there a way to change this? Images are shown below. Thanks.
GoCardless payment status not updated
Hi, we have a GoCardless integration with Zoho Subscriptions. The booking with SEPA payment through GoCardless worked fine, the invoice is paid and shows properly in GoCardless. Unfortunately this status is not updated in Zoho Subscriptions even after a synch. Can someone help? Thanks Heico https://flowpilot.io
Multi-select or Checkbox Data Between Two Zoho Creator Applications
Hello, I have two Zoho Creator Applications which are sharing data. Both Applications have a 'Checkbox' field-type, 'Department'. In Flow, I set Application B (recipient) field to 'Use a Custom Value' and my custom value is set to: #{applicationA.Department} (see attached image) However this will either result with an error or null value upon Flow execution (see attached image). I am currently using the Free version of Zoho Flow and have not exceeded any usage limits. Please provide guidance on
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