Functionality Issue in Zoho Creator - While opening the Deluge Script Editor
Namaskaram Zoho Creator team, Refer below image. Whenever opening the script editor from workflow editor [ref:Image 1], It should open the script editor page [ref:Image 2], Instead of that, it shows the 'Add New Action' page[ref:Image 3],. if we tried to close it by tap on the cross symbol 'X', It shows an dialog box with two options as 'Close' And 'Cancel' [ref:Image 4],. If we choose 'Close', it's not performing any action. while selecting 'Cancel' the dialogue box closes. To go back, we
UI Issue in Zoho Creator - 'Refer Fields' side bar is hiding the code content in HTML Snippet - Zoho Creator
Namaskaram Zoho Creator team, While using the refer fields side bar in HTML Snippet editor in Pages. It hides the code content. Image 1 shows the HTML snippet editor before using Refer Fields and Image 2 shows that the code contents are hidden while using Refer Fields.Also it is not showing any scroll bar below the HTML Snippet editor to view the hidden code content. Image 1: Image 2: Crafted with ❤️ Zoho Gurus | Zoho Creator Practice Team @ CubeYogi Zoho
UI Issue in Zoho Creator - While using conditional formatting tool tip should not be shown there
Namaskaram Zoho Creator team, In field configuration settings it shows 'i' icon (Refer Image 1) near the fields and while using conditional formatting for any field it shows a list of created rule and in that the 'i' icon is also visible which is in behind the conditional formatting setting (Refer Image 2) also it shows tool tip when we hover the 'i' icon which is in the conditional formatting setting (Refer Image 3) Image 1: Image 2: Image 3: Crafted with
Invalid numeric expression found
I am getting this error on several canned reports that Zoho provided with Analytics and on several reports I have created. I have not changed any of these reports and I have not altered any of the aggregate formulas that they use. Something has changed recently to cause this error. Alert Message Invalid numeric expression found. The numeric expression contains a String column/value which cannot be converted to numeric.
PUT Leads return INTERNAL_ERROR on API v2
Hello, When I send request "PUT" https://www.zohoapis.com/crm/v2/Leads/{my_record_id}, API returns me the next response: { "code": "INTERNAL_ERROR", "details": {}, "message": "Internal Server Error", "status": "error" } Example: PUT https://www.zohoapis.com/crm/v2/Leads/123456789 Headers: Content-Type:application/json Authorization:{my_Auth_Key} Request Body: { "data": [ { "First_Name": "FirstName", "Last_Name": "LastName", "Email": "abc@test.com" } ] } Please let me know how to fixed
Functionality issue in Zoho CRM live chat - User Name and Email have been changing automatically
Namaskaram Zoho CRM team, While chatting with Zoho Executive through live chat in Zoho CRM, We have tried to change the user name and Email (shown in below image). That has been updated at that time. But, if we refresh the page after that, then the chat had been continue as default login ID of the account (Shown in below image). Crafted with ❤️ Zoho Gurus | Zoho CRM Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
Functionality Issue : Filtered keywords not containing space are not shown above Reports while using Open URL
Namaskaram Zoho Creator Team, While using filter in open URL to open a report the filter is applied properly. But its not showing the filtered key words above report when the key word used in filter has no space after are between the keyword.(For example: when we use current_status= 'Draft' as filter then the report shows list of entries having Draft as current_status but the applied keyword was not shown above the report.If we use current_status='Draft ' (Here
Filter LookUp Field
Hello, I would like to filter lookup field using Deluge i tried doing it using below code but it just clears the records in the field it doesn't filter the records. Code: for each rec in Product_Master[Units.contains("Mtr") && ID != 0] { match = count(Product_Master[Units.contains("Mtr") && ID != 0]); if(match>0) { input.Product_Master:ui.add(rec.Design_No); } } //Units is the Drop Down Field
currency > number of decimal is not correctly showing on Potential
I no need decimal on my currency under Potential module so that I set the decimal to 0, but the 2 decimal is still shown on Potential list. see the screenshot below # I set decimal to 0 # but it doesnt work, still showing 2 decimal on currency
Zoho CRM's migration from API v1.0 to v2.0
Help! I am trying to get a step by step guide on how to migrate from API v 1.0 to 2.0. I have watched the webinar (before I got lost) and I have searched for guides and tried the live support but I am getting absolutely nowhere. They are saying to contact my API developer but I don't have one! I am at the point of finding an alternative to Zoho,
C# API GenerateAccessToken failing with self client
Using nuget v2.1.2 of the ZCRMSDK, I try to call GenerateAccessToken with a self-client grant token. The call throws an exception and when I place a debug proxy on the project I see that it is trying to populate the UserMaiilId (see https://github.com/zoho/zcrm-csharp-sdk/blob/master/ZohoCRM/OAuth/Client/ZohoOAuthClient.cs#L84). Attached is the failing code and the failed call to resolve UserMaiilI. Am I doing something wrong?
ignore duplicates in for each
Hi, I am using the following programme to return values (Bin Numbers) and dates that have been used in the report. a = Collections[Bin_Number != "" && Site_Name.Customer_No == "WXH" && Date_Time > zoho.currentdate.subMonth(1)]; b = Master_Bin_List[Bin_Number not in a.Bin_Number.getall() && Site_Name.Customer_No == "WXH" && Ignore_in_count1 != "yes"].Bin_Number.getAll(); c = Collections[Bin_Number in b] sort by Date_Time desc; d = Master_Bin_List[Bin_Number not in c.Bin_Number.getall() && Bin_Number
Getting Zoho Forms to Pull UTM Parameters When Using HTML
So, when you download the HTML version of a Zoho form and use that on your site (I do this because I don't want to create a new form every time I clone a page and there are more styling options), it appears UTMs stop working. By that I mean the form stops parsing the parameters in a URL and pulling them through to CRM upon submission. This was working for me just a few weeks ago (if I remember correctly) but isn't anymore—did Zoho release an update to Forms that broke this or something? Please
Campaigns are not firing
Anyone happen to know why a workflow wouldn't fire? Emails are not being sent. SMS messages not being sent. Zoho Flow not executing.
All merge docs from Zoho Forms are not working
Today, possibly due to update, all merge docs associated with Zoho forms were not delivered to clients. This is a MAJOR fiasco. Please have someone contact me asap to solve this.
Cannot test webhooks when character length is greater than 1000 characters
Hi, I've set up a flow that simply passes a webhook to a custom function, and the webhook payload has about 5000 characters. When I try to execute it when editing it nothing is happening. Initially I found the next was truncated so I removed some parts of the JSON and got it down to just over 2000 characters. Then I found that still nothing was happening - after opening Google Dev Tools I can see that I'm getting this response: {"type":"security","status":"error","info":{"param":"payload","category":"param","message":"Should
Can't access desktop soho mail
In the process of signing up for Zoho. Have set up the DNS settings etc. When I click on the mail icon on my iMac all I get back is this [0,{"st":"Page not found"}] Have I done anything wrong? The other icons return ok and I can access, send and receive mail on the iOS app
New agent can't access the Parent-Child ticketing extension
A new helpdesk agent has started working with us and we have created a new profile on the current PC for him. This was the only change on the OS and in Desk but this agent is not able to see the contents of the Parent-Child ticketing extension. Is there anything that we can do by ourselves to solve this issue?
Message not received
My inbox is not receiving emails. This is the message senders receive Message not delivered Your message couldn't be delivered to xxxxxxxx because the remote server is misconfigured. See the technical details below for more information. Please help.
ZOHO Survey Responses Not Syncing
Hello, I'm wondering if anyone can help me out with an issue I've been having. I've integrated a ZOHO Survey with the Contacts module in CRM and the responses sync over perfectly ONLY when the survey is sent using the ZOHO Survey section in a particular contact's record. If I hit the "Send Email" button on the same contact's record and send them a survey link that way the survey still works and records a response but it doesn't appear in that contact's record (the Survey section). Is there something
I don't understand the Workflow setting called "Repeat this workflow whenever a contact is edited"
I am importing records from Dynamics CRM. I'm giving them a tag called "Dynamics CRM Import". I want this tag to be removed when someone edits a contact with that tag on it. I made the following workflow and did not check the box called "Repeat this workflow whenever a contact is edited". Execute on: Edit Condition 1: Where Tag IS "Dynamics CRM Import" (it should only run against Contacts that meet the criteria) Instant Actions: Remove "Dynamics CRM Import" The workflow never works. No edits ever
Zoho unbearably slow
I am evaluating Zoho on a trial basis and am finding page load times of over a minute in some instances. Is this a temporary problem or an ongoing occurrence? If this happens frequently it would be unusable as a productivity tool.
Tickets do not open when a new user sends us an email.
Good,
Can you help us?
Tickets do not open when a new user sends us an email.
When the person sending the email is a previous user if the ticket is created.
Thank you.
Zoho CRM and OneNote integration
Hello, I'm trying to integrate CRM with OneNote but I ran in to some issue. The extension has been installed and I tried to sign up with the Zoho Plug-in. All it does is to let me sign in with OneNote and nothing else. I also clicked on 'Authorize' but Microsoft says that 'User does not exist'. I have no issues logging in with OneNote at all using the same log in credentials. I'm uncertain if the issue here is with Zoho or Microsoft. Can anyone please check and advise? Thank you.
Setting up Security and Compliance
Hi, When I got to the Settings -> Security & Compliance, I try to edit the Data Protection -> Confirmation Prompt settings, however when I click on the gear highlighted for any of the options such as the "File Transfer", it just takes me back to the top of the general settings page.
people are sending me emails but im not getting them,
people are sending me emails but im not getting them. Can anyone help?
Instagram: Are you sure you're logged in to the Instagram account that's connected with this Brand?
One of our collegues logged into his instagram from the main brand channel settings long time ago...now that we're actually trying to go live (we purchased this licence for API testing purposes only) when I hit disconnect from his instagram profile it says "We'll let you know when the account gets disconnected". It took ages so I kindly asked him to do a manual instagram un-authorization directly from his mobile instagram app and he did...he sen't me the screenshots. Now I click reconnect and login
Correos desaparecidos
Hola! Me acabo de dar cuenta que me desaparecieron todos los correos que recibí desde junio 2018 hasta enero 2020 inclusive. Yo no los borré, solo desaparecieron todos los correos de ese año. El mail es info@catba-psicoint.com.ar ¿Cómo los recupero? Gracias!
UI Issue in Zoho Connect - Night Mode
Namaskaram Zoho Connect team, In Zoho Connect, there is an option for changing the theme to 'Night Mode'. While hovering on it, it shows the option as 'Night Mode'. But after changing it to 'Night Mode', It should be changed into 'Light Mode' or it should be 'Light Mode off'. Instead of this, it is being same as earlier. Please refer following images. Crafted with ❤️ Zoho Gurus | Zoho Connect Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
Workflows with translated dropdown fields on mobile
Hi, I tried translating the values of a dropdown field to sapanish and found that my existing triggers related to the options chosen on that field still work while using the web but fail when using the mobile version. Is it a known error? Thanks!
Dropbox Sync with project
Dear All I have noticed some issues with dropbox sync 1) when i put a new file in the dropbox folder even with continuous synch the file does not appear in ZOHO document even after 20 minutes I need to stop the sync and redo it So Zoho has duplicate all the document in ZOHO documents from dropbox wich is a bug it means that if you stop restart the sync then all gets duplicate Zoho sync needs to checkif document already exist and not duplicate it If i put a document in ZOHO it goes immediately to
Zoho Mail - Desktop: Tiny window, cannot be resized
After logging into Zoho Mail - Desktop (which rarely works), it shows up in a tiny window which I cannot resize. This way it cannot be used (see screenshot).
Kanban view settings
Hello, We currently have two accounts in Zoho. I'm trying to set up the Kanban view setting on the second account and would need it to have the same format with the first account. I copied all settings but it doesn't seem to have the same layout as the first account. I tried to keep the 'Aggregated By' field empty but it's not letting me: 1st account: 2nd account: Thank you. Regards, Joymie
Uploading file to custom field of type file_upload using zoho crm api v2 (Account) - maximum_length error
Hi, So i tried the steps from: https://help.zoho.com/portal/en/community/topic/want-to-upload-images-to-custom-image-fields-using-zoho-crm-api-v2?src=zcomforumjul19 Step 1. Currently I am uploading a file with (POST) https://www.zohoapis.com/crm/v2/files to zoho and get the following Response. { "data": [ { "code": "SUCCESS", "details": { "name": "logo.png", "id": "6bf2752ab70ab22b3341856dcc04107ab137224f724904c1234567890123456789" }, "message": "logo.png
IMAP access blocked due to suspicious sign in activity - unable to unblock
My imap access has been blocked to the account ben@reposecreative.co.uk due to suspicious signing activity. This is a false positive because I used a VPN and zoho can't cope with my IP address changing. When I try to unblock it in the admin panel I get an 'oops, something went wrong' error. Please unblock my account so that I can access it via IMAP. I emailed in about this nearly 72 hours ago and have not yet had any response. Please unblock the IMAP access, this is hurting my business. Thanks.
Invalid token for People API
I generated token via browser and it's indicated as active one at my Zoho account, but trying to make a simple request to People API I've got Provided authentication token is invalid error. What's the reason actually?
Zoho Mail Not working with Wordpress
I have been using zoho mail for my website (https://markedium.com). I couldn't able to get any mail from website and I also want to use different mail for different section like: contact, submission, registration etc. Is there any way to integrate / use all the email for different purpose. Also Zoho Plugin for WordPress giving error. Check the screenshot kindly. Is there any way to use SMTP ports manually in wordpress to integrate Zoho mail with WordPress website.
Zoho mail not opening in Mozilla firefox
Hi guys, My zoho mail is not opening on firefox browser for a week now. Even tried reinstalling firefox but it did not resolve it. Any idea how to fix this?
New Zoho Recruit - How to send Interview Template
I can't seem to figure out how to send the interview templates we had before on the old version of Zoho Recruit. With the new one, the templates are gone and now we seem to be forced to use only one template that Zoho created for us and I can't seem to change it. Seems way too complicated for what should be a simple action. Bottom line.... Previously I had several templates saved that I would use to send out to people for various interviews we would set up. Now I don't seem to have that as
Outlook stopped working with no change
I have not changed anything. It was working fine as of yesterday and all of a sudden started giving me issue with authentication fail. After all I used the same password logging in online and posting this. Have been waiting on phone for help for last 45 minutes. It scuks.
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