Not able to connect Mailchimp to Newsletter Subscription Tab
We have tried connecting newsletter from mailchimp to the website but failed to do so. Goto ITS Engineering website at the bottom there is a option for newsletter. After entering the mail it is showing an error that no mail list is associated with newsletter. We have raised this issue to the zoho support but still the feature is not working. Can any body help us in this case. Website - https://www.itsengg.edu.in/
ASAP Add-on unusable when Knowledge Base articles have Display Permission set to "Registered Users Only"
While the ASAP Add-on is a BRILLIANT concept, in practice there are limitations that are extremely frustrating We are currently migrating from Freshdesk to Zoho desk in the hopes of truly running our entire business on Zoho. A big part of the reason for transitioning was Zoho ASAP add-on The problem is that our entire knowledge base is private - meaning that only Registered users have access to it. We do not wish to make it public or expose it on the internet for anyone to view due to the confidential
Zoho Creator Name Field & Fetch Records Bug
I am experiencing an odd bug while attempting to access contents stored in a name field. I will explain how to replicate: Say we have three forms: Form_A, Form_B, and Form_C. Form_A fields: Lookup Field A --> Form_B Form_B fields: Name Field name Single Line sl_1 ... Single Line sl_N Form_C fields: Look Up Field C --> Form_A Form_C Deluge: On User Input of Lookup Field C for each form_a_record in Form_A [ ID == C.ID] alert (form_a_record.A.name) // ERROR alert (form_a_record.A.name.first_name)
Notifications for MX and SPF Errors
I get notices that my MX and SPF records are not setup and it can't verify them. It was able to verify the DKIM TXT record though. I have had this account for awhile and it looks like I am receiving mail and able to send, at least right now anyways. I have my DNS configured through CloudFlare and I have had the correct MX and SPF records in it's DNS management this entire time. One thing I should note is that I also have DNS entries for AWS Simple Email Service, though these are only used for automated
My account is blocked for IMAP use too!
Hi, my account has been blocked as well for IMAP use, please fix!!! Will this continue to happen? If so, I will need to find out what to do to prevent this from occurring. Thank you! jlawrenzi@zoho.com
Zoho Social App: Can't login using Google Accounts
I can't login in the Zoho Social App using Google Accounts (I use that login method through desktop browsers). It shows this error:
Floating Contact Us button under the social icons
We want to add a contact us button on the right side of the website just below social icons floating. We have raised a ticket at zoho but they were not able to help us. Can anybody help us in this case. Website - https://www.itsengg.edu.in/
520 Javascript and 260 CSS issues from SEM Rush in website
We are getting the following errors while using SEM Rush tool for Seo. 520 issues with uncached JavaScript and CSS files and 260 issues with unminified JavaScript and CSS file. We have raised this issue to Zoho Support but my issue was not resolved. Can any one help us in this case. Website - https://www.itsengg.edu.in/
Mobile version - Tables display issue
This is a recurring issue in Zoho sites mobile version. Tables do not show up properly in mobile version. Refer to the tables display in links a. https://www.itsengg.edu.in/eligibility-criteria b. https://www.itsengg.edu.in/documents-required
Error receiving shopify notifications
I get this message when i send test email notifications from shopify and i get this error when i try to send emails through shopify to customers. This is the mail system at host smtp.shopify.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system
Hotel Management Built in App issues
Hi, 1. There are many flaws in the Hotel management bulit in app.we are not able to completely use it or refer it to cumstomers. 2.(Eg) in the subform the "Mandatory Fields are Hidden" . When I fill the form and Submit, it throws an error that fields should have value. In this scenario how can an user fill the forms?. 3.This app is not full fledged and ready to use. 4.Have you completely tested it and checked or not?
Incoming calls on iphone
Hi Community Has anyone been able to solve the problem of iphone not being able to pickup incoming calls in the Zoho CRM app? I know it can be done if you have a PBX system, but I just have myself and an iphone. Surely there must be a way to do this. I don't believe it's because "Apple has locked it down" as Zoho states, otherwise the PBX systems wouldn't work either. Who is the guru who can solve this?
Issues with Zoho mail
Hi there, I had a free account, but now I have upgraded to Mail Lite. I have my own domain Before I using Zoho, I used to read my emails in Gmail with Streak plug in - which allows us to track if email has been read, open and how many times. From my understanding, Zoho mail doesn't have this feature so I wanted to do either use an external app like Mailspring or Gmail again. I have downloaded Mailspring and I followed instructions with IMAP setting, but I keep getting errors even though my password
Emails Not sending to Gmail Accounts
Getting an error message when trying to send email to Gmail accounts
Help Center not working
Why am I getting this blank page using the new themes on some computers when I try to go to our Help Center page? On exactly the same PC another Help Center with the old theme is working perfectly.
Multilingual Help Center : Category Sections are displayed incorrectly
A multilingual version of an article gets directly placed into the first section/sub-section/sub-sub-section (Category Tree Location) when it's being recorded. You then have to edit the article one more time and fix its location in the KB for it to be placed into the correct section location. Also the article is being displayed in an incorrect location when you later on try to edit it even it's being correctly published and located on the Help Center. PS : I haven't edited any original English articles
Mobile version of the website issue
I use chrome, firefox and opera mobile versions of the web browsers on my phone. When testing the site. When I scroll down. It skips down the page. It happens the most at the top around the bottom edge of the page image. I can't figure out why. I tested different elements to see if that made a difference. It still jumps down the page no matter what I use. This is on the mobile version of the website. www.techprospace.com
"Print Tickets for Zoho Desk" extension : The printout format is different than the advertised screenshots on the Marketplace extension page
Print Tickets for Zoho Desk Our printouts do not include any text formatting (such as line spacing, font size, font color etc) from the original ticket threads. The advertised screenshots on the extension marketplace page do show that the printouts also include almost all of the formatting including line spacing, images, font size, font color etc. This extension is a crucial one for us but the outputs make the printouts almost unreadable. Original Ticket Thread Printout Format
My LinkedIn Personal page Published Posts are randomly out of sequence.
When I opened the file today, the first post listed is from Jan. 2019 then go backward into 2018 for four posts, then one post from April, 2019, then a random post from 2018. Then they jump to one post from today, then the next post goes back two years. What is going on? My FB and Lkn company page are fine.
Create new Office 365 user option is missing
This button used to have a select menu with multiple functions, one of which was to create a new user from our Office 365 account. This would essentially allow single sign on for Zoho with Office 365. I used this function last week. Today the function is missing. Nothing has changed that I know of. I have cleared browser cache and cookies. I have tried Firefox and Chrome.
New Users cannot sign up on the customer portal
Hello Support, I received a complaint from my customer that the support portal will not send the verification email after signing up.. they have tried different emails and i have also.. Please can you advise where to go and fix this. Regards
Online Vault new UI beta - Set Inactivity Timeout is not working
I go to Settings > Personalization. I changed the value from the default 15 Minutes to 1 Week, clicked on Save. Page shows a notification "Settings updated successfully". I go to another page, then come back to Settings > Personalization. Set Inactivity Timeout is again showing 15 Minutes. Please fix.
Vault not opening on new Android phone
When I try to login to Vault on my Android phone I get an error message, "Unable to communicate with our servers. Please try again later." I have gotten this message over the past two days. Fortunately I use both Zoho Vault and Last Pass so I still have access to my passwords on my phone via Last Pass.
活動に通話があるのに、タスクのタテゴリーのデフォルトにCallがあるのはなぜでしょう？
タイトルのとおりですが、活動に通話があるのに、タスクのタテゴリーのデフォルトに電話があるのはなぜでしょうか？ 設計上の不整合な気がしてなりません。 活動に通話があとで作られたなら、タスクのカテゴリーにCallは削除すべきではないのでしょうか？ タスクでCallというのはどのようなユースケースを考えているのでしょうか？
Can't use openurl in Zoho Books
We've tried to open a page using openurl in custom functions. It is not available now. It is nice feature to have openurl in Zoho Books custom functions. Crafted with ❤️ Zoho Gurus | Zoho Books Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs
Zoho CRM integration - can't choose Lead Layout
Hi, It seems like Zoho Crm Leads created through SalesIQ are pushed directly to the Leads Standard layout. There is no option in SalesIQ settings to choose layout ( Screenshoy 114) nor inside Zoho CRM (Screenshot 115). Please comment on the situation. Thank you!
Associating a 'Task Layout' with a project shows already associated, while actually not yet
Namaskaram Projects team, we created a new Task Layout But now I want to associate projects with this new layout. However, it says "all projects have been associated with this layout" and wouldn't allow me to choose any project for this association. See the screenshot below for what I mean. Crafted with ❤️ Zoho Gurus | Zoho CRM Practice Team @ CubeYogi Zoho Authorised Partner 7+ Yrs | 200+ Projects | 100+ Customers
IMAP with Woodpecker
Hi the community, I would like use Woodpecker as malling plateforme. The probleme is that my currently IMAP is connected between Zoho CRM and my Gmail. And i have an IMAP between Gmail and Woodpecker. Woodpecker use my Gmail adresse for send email, but the probleme is i can't find what i send and what i receive in ZOHO CRM. If someone can help me thank you
Auto updating page URL when manually editing Page URL
Namaskaram Zoho Sites team, we edited the page URL manually under 'Edit Page' section. When I save it, then reloading the page it throws 404 error. Because it is loading the page with previous ( before editing ) URL. Since it is not updating page URL automatically, it takes there is no content in the URL that's why it is showing 404 error. Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
'Contributor' user doesn't have access to Image library
Namaskaram Zoho Sites team, When giving access to a User as 'Contributor' right now User is unable to access image library.However this shouldn't be the case. Because Contributor should have the access to the image library when creating / editing pages. Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
Exclude users from specific IP ranges from Visitor tracking
Namskaram SalesIQ team, we need to exclude some users from specific IP ranges in Visitor tracking. Because it is taking ourselves also as Visitor, so can't get the actual Visitors for our Website. Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
Issue with Integration between Zoho CRM with Zoho Books
Namaskaram Zoho CRM team, We have integrate Zoho CRM with Zoho Books. So, If we update the Deal/Potential name in Zoho CRM then it should be updated in Zoho books also. But that was not happening. After updating the Deal/Potential Name in Zoho CRM also the Zoho Books showed it's old name. Please refer the following images. Image from Zoho CRM: Image from Zoho Books: Crafted with ❤️ Zoho Gurus | Zoho CRM Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
Unable to select the curved line which i drawn by pressing "Enter" in the keyboard in Zoho Show
Namaskaram Zoho Show team, For the curved line tool and Free flow tool users like me preferred to undo the drawn line since most of us not able to draw the figure in his vision into the screen clearly at the first time For example refer the screenshot below Expected: Actual: Crafted with ❤️ Zoho Gurus | Zoho Show Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
UI issue with Zoho Project (Mobile Application) - API name shown instead of field name
Namaskaram Zoho Projects team, While creating a task in Zoho Project (Mobile application), some field names are meaning less and can't be understand. Please have a look into the below image. Crafted with ❤️ Zoho Gurus | Zoho Projects Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
UI issue in Zoho Books - Disabled field shows an option to select
Namaskaram Zoho Books team, While editing a custom field of 'Estimate' module, 'Data Type' field seem to be disabled. But when we do mouse hover on this, it shows 'Clear Selection' in tool tip of the field. But it doesn't allow to clear that field. If
Email resetted and is no longer the same address
Hi! After removing an organization setup I had that was now defunct, everything seemed normal and I could continue using my email as usual that night. The next day, everything was refreshed. I had to go through the "Welcome to Zoho" screen and all my emails were gone and in their place, the welcome one. That would've been annoying but alright if my address also wasn't changed. Instead of @zoho.com, it is now @zohomail.com. Everything I use uses @zoho.com and attempts to send me emails to that, but
"Add User" is not available both in Zoho Mail and Zoho One admin app
Hi, I can't add new users in Zoho Mail, both inside the ZMail admin panel (screenshot 110) and the Zoho One panel (Screenshot 111). When I go directly on a user to add the Zoho Mail application, I can't find it. (Screenshot 112). The issue might be because Zoho Mail was open as a free plan before it switched to the Zoho One app. Now my subscription correctly shows Zoho One - 8 licenses ( Screenshot 113). Please help!
Blocked Account
My email info@medx-tr.org was blocked and I cannot send any email, can you help me please?
Zoho Sheet Creation in Workdrive Not Recognized in Zoho Sheets
I am trying to create an integration between zoho sheets and trello for when I create a row inside of zoho sheets it will automatically create a card inside of trello. I was able to create the integration connection perfectly fine but when I tried to link the zoho sheet I created my zoho sheet wasn't recognized at all in zoho docs. I was NOT able to open the zoho sheet I created inside of workdrive inside of zoho sheet and because of this issue I am unable to map put trello and my sheet together
How to get 8 characters password systematically
We are moving our password list to Vault, and we have / need some requirements that I can't yet find in Vault. May be I missed something. Let me know: Our password are minimum 8 characters. However, as the screenshot below show, the generated password are quite different from the expectation. In this case 4 characters, but is can be from different length. We don't want to count each time the number of character. How can we get an 8 characters password each time ? Also on the screenshot you can see
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