How to associate multiple products to a potential/deal each with their unique price
Hi Zoho community, We sell SASS and offer several options on monthly subscriptions. We would like to do the following - show in one potential several products that the customer is interested in/purchasing (ie software sub, tech support, add-ons) -be able to enter a price unique to that potential for each product to reflect individual discounts -be able to report per product on things such as # sold / time frame, average cost for our sales and retention metrics Has anyone done this before with either
Lead tab - Locate Map feature
Locate Map feature on the leads tab is not functioning correctly. I entered test data into the leads tab and used the Locate Map feature. Google map returns the CITY for the address - but does not provide detailed information (street level detail). I converted this Lead into a contact and tried the Locate Map function - address location returned by google maps is correct.
Please HELP - Outgoing Email Blocked!
I received this message: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. This is my business email account and I've had it for years. I really need this unblocked ASAP. When I go to https://mail.zoho.com/UnblockMe, it says " There are no blocks in this account currently." Please help. I am an instructor in several communities. I use this email address to reach my clients. I'm currently trying to send an email to request support for a failing application. I really, really don't
Problema al cambiar el Form Title (Formularios) y el Display Name (Reportes)
Hola a toda la comunidad de Zoho, espero me puedan ayudar con el siguiente tema: Estoy trabajando en una aplicación en Zoho Creator, al inicio no tenía temas con esto pero últimamente he intentado cambiar el titulo de algunos formularios (Form title) y el nombre de visualización de los reportes (Display name) y no se efectúan los cambios. Al momento de hacer el cambio en el FormBuilder no se genera ningún error, incluso cuando veo el código en el WorkFlow (Form Definition) se visualiza correctamente,
verificación del dominio
hola tengo un problema, cambie de hosting y ya no recibo email en mis cuentas de zoho. creo q debo volver a verificar mi dominio pero no encuentro el codigo zb. ayuda.
Forms integrating with CRM Mapping dependencies
Hi Team, Please help me out in this. I have integrated zoho forms with zoho CRM. In form i have a dropdown of AREA list, in CRM dropdown "area field " is mapped as dependencies with Region field. So now the problem is when Area is selected in form and on submitting form, the data is getting into the lead i.e area to area, but region is not getting selected automatically, as i have mapped dependencies area with region. in this case I have to open the lead once and need to click on area field once
Accidentally deleted domain from Zoho Mail but cannot readd it!
Help! I accidentally deleted the domain adventistsconnect.gq from the Domains section in the Zoho Mail control panel. I need to put it back, but for some reason it's not letting me re add it! Could someone from Zoho please readd it for me? Thanks! If you need to contact me, please email me at contactadventistsconnect@gmail.com. -Noble Obodum Founder & President, AdventistsConnect
LEFT JOIN not working on Query tables
Say I have DAILY_SALES and DAILY_INVENTORY data tables. If I use LEFT JOIN on both tables (for SSR measurement) only with <=> operator and group-by, the result is correct. If I have sales data but not inventory on certain date, it will return NULL. However, if I have DAILY_SALES_SUMMARY (query table of DAILY_SALES) and DAILY_INVENTORY_SUMMARY (query table of DAILY_INVETORY) then I make another query table say SSR2 querying both query tables, with the same method using LEFT JOIN and <=> operator,
BulkAPIResponse limit 200 records
Hi. I use C# SDK for Get some records of CRM. how can enable limit of 200 records, or how caan loop on each page ? ***************************************** Module = Account (or other) ZCRMSDK_CRUD.ZCRMModule ModuleSel = ZCRMSDK_CRUD.ZCRMModule.GetInstance(module); ZCRMSDK_RESPONSE.BulkAPIResponse<ZCRMSDK_CRUD.ZCRMRecord> response = ModuleSel.GetRecords(); --> response.BulkData.Count = 200; But i can't spécify PageNo, and can't loop. foreach (ZCRMSDK_CRUD.ZCRMRecord record in response.BulkData)
zoho desk extension - Platform Event Callbacks API
while adding callbackListener to plugin-manifest.json I get error -- PluginManifest file validation :- ==> The "secret" property is missing in the manifest I don't know what to do. Please help me how to add and call the event API.
Some recipients not receiving our emails
Hello, we are experiencing a problem with zoho mail. Our clients has been telling us that they are not receiving some of our emails. There was an instance that I was Bcc'ed and I received the email but the clients did not. This has happened multiple times already. I check on the sent box and the email was sent successfully to all recipients and as stated on your documentation: Email Delivery Failure If the email is not delivered to some of the mentioned recipients, or to any of the recipients, it
Really feel stupid..but need help to get six month old emails back
Okay, I'm the idiot who didn't know trash only held an email for so long....I thought my trash emails were trhere forever, like my sent. Is there anyway to retrieve emails from trash from six months ago...OR to get the original email sent back to me WITH the attachment i need in an email chain.... i can see the email in the chain, but the attachment isnt there.
Zoho Assist Unattended access is not opening
Hello, I'm trying to connect to a laptop registered on unattended access. The laptop is physically present in another country and I'm in India. When we try to open the Unattended access tab, it keeps on loading and none of the devices are displayed. My other colleagues residing there are able to access in instant. I have attached the screenshot for reference. I have tried to change the network provider, restart my laptop couple of times, cleared cache and again tried to access but nothing seems to
Not being able to receive some emails @royaltybd.com
Last few days we got lot of complaints that people are not being able to send us emails. Initially we thought it's with all the emails but later on found out that out of 23 email IDs couple of emails are working and rest aren't working. Tested from another Gmail. It shows such issue - Your message wasn't delivered to blah blah @royaltybd.com because the address couldn't be found, or is unable to receive mail. The response from the remote server was: 550 no such user blabla @royaltybd.com
Amazon sales data
Relational reports from disparate sources: Business Use case 1) The reports on amazon associates affiliate site do not provide an amazon Seller Order ID: # XXX-XXXXXXX-XXXXXXX 2) The amazon associates affiliate reports do provide a time/date stamp for when the order was placed. 3) the amazon associates affiliate report contains a sales order time stamp for the conversion: Date YYYY-MM-DD HH:MM:SS 4) The amazon associates affiliate report and the amazon seller central Sales order data contain
Zoho and Microsoft Edge/Windows 10
Hi, Are you aware of any compatibility issues with Zoho Recruit and Microsoft Edge/Windows 10 or just Internet Explorer in general? I have an applicant using Microsoft Edge who cannot submit his application - he gets no error messages, just when he clicks "Submit" nothing happens. Just wandering if it has happened to anyone else. Thanks!
Zoho rejecting Instagram business account?
I tried switching to personal then back to business, disconnecting and reconnecting, logging in and out of both Instagram and Zoho, and I keep getting the error message when I try to authenticate. Does the account need to be verified as well as a business account?
Domain Verification failed
HI, This is Sashi and my domain name is khaalminate.com. i have tried verifying domain by adding txt records and cname records also. but iam unable to verify domain. please help. thanking you
ZOHO DOCUMENTS DISAPPEARED
Is anyone having the same problem. All my documents disappeared last night. My account is synced to my computer. It is now trying to resync but my ZDOCS are not opening. This is what I get when I try to open a ZDOC. {"resource_id": "44ys8d1496a5abaea43f28e2b173f6215da9c", "url": "https://writer.zoho.com/writer/open/44ys8d1496a5abaea43f28e2b173f6215da9c", "doctype": 1}
Updated MX, SPF, but still got error -- Reason:553 Relaying disallowed. Invalid Domain
Hi Support, I used Zoho email service to receive and send emails under my domain (following your MX and SPF instruction, it was easy). My domain hosting was with another vendor. Everything was great then. But there is a problem now. From last year, my domain was deactivated. Following the deactivation, I received two notices from Zoho that the DNS MX and SPF records were not pointing to Zoho any more, which was expected. Now I re-activated my domain and also reconfigured the MX and SPF on the DNS
I'm not more receiving mail
Error: ResponseCode 421, host not reachable
I cannot see all the cases of all the departments.
Hi community, I have the following problem: The option to see the tickets of all the departments is not working. I attach video. I hope you can help me. Thank you.
Can't login Zoho mail
Hello I cannot log-in my zoho mail. But I can login to zoho connect.Please advise. My boss the admin did not know about it. I thought he disable my account but he says he did not do it.
Não consigo enviar e-mail para destinatários @hotmail
Bom dia, não consigo enviar nenhum e-mail para destinatários com o domínio @hotmail.com, o que está acontecendo?
Lost notes data
Hello, in Zoho CRM I can not see my last notes. This happen in all the contact that have more than 10 notes (I know that there are more notes because in the left there is a small number near notes that show how many notes you have for the contact). How can i fix this problem?also in the search there aren't the last notes. Thanks!
Custom Currency Field sends through webhooks with 1 decimal if the number is a whole number
Hi, we have created a custom Currency field in Zoho Desk with Decimal Places set to "2". Rounding is "Off" and Precision is set to "0." The problem is that when we enter whole number like 420 and it gets sent to Zoho Flow, the number that gets sent is 420.0 420.0 doesn't make any sense. It needs to be 420.00 If the amount in field is something like 434.76 then it gets sent through webhooks appropriately. Can you please fix this? We are trying to tell users a dollar amount and when it says 420.0
Only 10 notes on leads are showing
Hi We are experiencing a problem where only a maximum of 10 notes on our leads are showing and the rest are hidden. I believe that this is a bug in the interface. If I navigate to a Lead that has fx. 15 notes attached, 3 notes will be showing by default and the top right corner of the note element says 3 of 15. The notes shown are however not the newest and when I click View Previous Notes only 10 will be shown. Is there something I can do to view the remaining 5 notes or is this something that can
Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime. PROBLEM
Hi, I cannot send any mail on my account. What's the problem ? Thank you
Inaccurate quota size
My Zoho Docs Used storage showing 5.01 GB and Total storage 5 GB. So it is over quota. I don't think it is the case, because i don't have that much data on my Zoho Docs account. I deleted data from Trash but it doesn't help much. Can you please check my Used storage and recalculate it if needed?
Nao esta enviando os emails
OI, boa tarde. Percebi hoje que meu email da Zoho nao esta enviando emails. Ele recebe os emails, mais nao esta enviando. A mensagem que aparece nos emails nao enviados diz assim na traduçao para o portugues brasil: 4.7.650 O servidor de email [136.143.188.56] foi temporariamente limitado por uma taxa devido à reputação do IP. Para obter informações sobre entrega de email, consulte https://postmaster.live.com(S775)[DM6NAM11FT068.eop-nam11.prod.protection.outlook.com] Eu nao sei o que fazer, faz anos
Altering a face file that's been extended through template inheritance fails to trigger a rebuild of the other dependencies
I think. In other words, if I make changes to _theme.face, it appears that the changes won't propagate throughout the template until each of the dependent template files are "touched" by opening each one up, adding a space somewhere to get the system to resave the file. I'm pretty sure i've run into similar issues as well with includes, and possibly macros. What would really be stellar would be a "clean and rebuild" tool for FACE that would just rebuild the entire template, as I think this would
SPF Verification Issues
I am having trouble verifying the SPF after almost 36 hours. i checked and double checked and its still the same.
Instagram business profile
My Instagram account is already switched to business profile but zoho is showing that my account unable to switch business profile. Please solve this problem as soon as possible.
Private article comments are not being displayed to the editor when they are in the drafting process
Our editors can't see any private comments added to articles when the article is sent to them for the editing process. The comments only do show up on the articles when the editors press on the "Send for review" button. The "Reviewer" is able to read the comments when the article is on their review list. Also there is an indicator on the article name box on the left pane (The article list for the selected group of articles) stating that there is a comment in the article but this comment can't be
Hello, I can't recieve mails on my domain mail.
Hello, I created a mail using zoho mail, and i can use it and even send messages, but i can't recieve any mails to this account. I madaged to configure SPF and DKIM, aslo the DMARC, also i am sure that i configured all the DNS correctly, does anyone have an idea how to solve this problem? also when i send a mail from my gmail to this mail, i can this as a respond: 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos
Fetching a function from another creator app
Hi, I have two apps in creator. App A has two fields; 'Product code' & 'Product name'. App B also has two fields; 'Product no' & 'Name'. The 'Product code' field in App A is lookup field which looks at 'Product no' in App B. When filling in App A, I would like the 'Product name' field to auto populate based on the selection of the other field. I know I have to create a function in App B and then a script in App A to call in said function. i have found a lot of contradictory articles on line so am
ResponseCode 421, 4.7.0 Temporarily Deferred when emailing Hotmail addresses
Receiving "ResponseCode 421, 4.7.0 Temporarily Deferred" when emailing Hotmail addresses How can I proceed?
Email initiated campaigns business use case
Campaign support team or consultants below is a real business case that we are struggling to resolve. This is a great opportunity to interact and automate the capture of information for the customer and disseminate/automate data propagation throughout our organization. In this specific business use case we seek to Learn product attributes that are not resonating with the customers or discern logistical/distribution issues where our 3PL provider is not meeting their SLA. In any event there are
Email notifications(reminders) have disappeared after a while.
Hi there, I had several email reminders set up, and when the time comes, the reminders show up as notifications. And I had several notifications but, recently, some of them(the oldest ones) have disappeared. So, do notifications disappear after a while, do they have a lifetime after which they disappear? Some of those notifications were a few months old. Is there a way to look at older notifications if they have not disappeared completely? Regards, Peter.
Problem IP configuration in the administrator
Good afternoon I'm writing from Brazil, as domino the language I am using a translator. I'm with the very serious problem in the field (limpkom.com.br) registered by admin@limpkon.com.br registered for my brother and me recently reported difficulty accessing their site administrator. zoho, in an attempt to resolve the issue registered IP for access and now the lock applied on all our IP including the machine that I used to do the setting, I would like to reset this setting or even deleting your account
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