Creating dashboards
I would like to create the following dashboard views: I want to create a dashboard view where it shows the number of ALL activities scheduled in each stage of the deal pipeline for the next 30 days of when the report is run. I want to create a dashboard view where it shows the number of ALL activities completed in each stage of the deal pipeline for the PAST 30 days of when the report is run. A dashboard view of total number of DEALS moved into each stage- this is two views on weekly - last 7
unblock my outgoing emails
please unblock my account as this is stopping me from working thanks
Printing Subform Reports
Hi, I want to Print a Recorded Template in which my data is in subform and the data is being printed as shown in attached file. and i want the data to be printed as follows: Design No.: Shade No.: Meter: 56459 240 25.00 23430 1 35.00
Zoho Forms Link not working for some people
Hi Zoho Forms team, we are regularly sending our shared link to a Zoho Form but some people are reporting the problem that they cannot view the form to complete it. This is the link we are sending (from Zoho Forms/Share/Share publicly/Shortened URL) to our clients and a lot of clients do not have any problems accessing it but there are always a few that say that they can't open the link and that when they click on the link, they get re-directed to the main Zoho Forms page (see below): Can you help
Tabular View reports with filters don't apply the hidden column filters on the second usage
We have created a tabular view report from our Desk data and did hide some of the columns on the report. Then we do apply some filters which have been recorded. When we refresh data from Desk and just hit refresh on the report page then the hidden columns are not being applied to the report page. We first have to clear the filters and then re-apply the filter to be able to utilize the filter again. Could you please check out this issue.
Leadsbridge Integration with Zoho One Campaigns
I am trying to integrate Leadsbridge with Zoho One Campaigns. According to the support documentation I will find a "Generate API Authorisation token" under Settings/Developer Space/API. However only the ZSC Key generation function is available. I run a CRM Plus account for a client and on that account everything worked as per your support docs, however on my own Zoho One account this function is not available. Please assist.
Contact form from wordpress isint working
hi, Im not receiving any emails from my wordpress contact from. The form is able to send emails to my gmail account but not he zoho account. Any ideas?
Enabled multi factor auth on Office 365 Zoho will not send mail
I have tried to follow instructions to work with multi factor authentication activation on my company Microsoft emai account. When trying to send an email I get the following error message: 535 5.7.3 Authentication unsuccessful [MWHPR2001CA0018.namprd20.prod.outlook.com] How may I fix this?
Group email not working for Gravity Form
I have a group email, underwriting@tranzpay.io. When I set my gravity form notification to send an email to that address it doesn't arrive. However, if i send and email to underwriting@tranzpay.io from my personal gmail account, it arrives fine. I have also changed the notification email in gravity forms to my personal email and it also works fine...so that rules out that. Not sure if it is a gravity forms issue or a zoho group emali issue. Here are my logs from Gravity Forms showing the email
Open & click rate very low
Hi there, I would like to know why my open rates are so low (and click rate around 0%...) compare to my previous email marketing tool (Mailchimp). It's around 2 or 3 times below previous performances. I've sent several emails campagns to different segments (all are users/registered participants) and I have the same issue. Could you please help me? Regards,
Taxable - Non Taxable Items
I'm having trouble using the Taxable non taxable feature. Mainly because in the US Tax is set by region, not by product. The way im trying to add Tax is by using the the Tax field in the Sub Total Section. I do this because the Tax should be applied to all products in the sales order, except the non- taxable items. What I'm finding is that I'm supposed to add the tax individually to each product, (which the system is actually not allowing me to do saying "There is no Tax Associated with this
Domain already exists
Hello, I'm trying to add my domain to Zoho Mail but I'm getting an error message that says "Domain already exists". I have full control of the domain so I can prove ownership, if you please tell me what I have to do to prove the ownership and work with my domain. Thanks in advance.
Getting 553 relaying disallowed
Hi, I am unable to send emails to `contact.aximind.com` although the mxrecords are setup properly as shown by mxtoolbox. I am getting a 553 error. I have tried sending thru gmail , @bigmarkregister account as well as through the service Sendgrid.
Bill workflow rule - filter
Selecting a relative date disables the comparison operators ??....
Search
Hi, We have accounts synchronised from the CRM and wanting to search the accounts. When searching we get some random records (nothing to do with what we are searching for) and not what we are looking for. Yet if we do advanced search we can find them.
Unable to process your request
When I try to add fields to Analytics integration with Zoho CRM, I get this error. Our organization id is org20060445563
email not working
Hello, My account has been blocked for the last 3 days and I cannot receive or send any emails. I tried contacting zoho support for help on both my zoho account and another email account but my issue still hasn't been solved. This has caused my website address to be suspended as it isnt being verified. Could someone look into this please asap.
ERRO AO ENVIAR EMAIL
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No receiving incoming emails
Hi there, I am having trouble receiving emails, but no problem sending emails from my Zoho account. Domain coandry.com.au I think I have set up my MX records correctly see attached. Thanks, Courtney
unable to receive emails
Hi I can only send emails , the same time i am unable to receive emails , looking forward your reply at earliest. Email : naju@pinnacleadvt.com . Best regards Najumudin +971505737726
Unblocked account still wont work
Hello Zoho support, I’m having trouble with one account in our Zoho mail account. I’ve changed the password and unblocked the account from the control panel. When the user tries to sign in he gets sent to the mail.zoho.com/Unblockme page. The page says “there are no blocks on this account currently. Click here to view your inbox.” Clicking on the “click here” link just causes the same mail.zoho.com/Unblockme page to appear. I’ve verified in our control panel that the blocks on the account have
Cannot Have Both Main and Reply Signature - How Do I Resolve
Hi, I created a reply signature for follow up emails but when I check the box to Associate Mail Address it just removes the association with the main signature and that no longer works. How do I get both signature options to work? Thanks.
Duplicate emails: my sent items are also on my appearing in my inbox
HI there I'm getting dupiicate sent emails in my inbox on the mail app on my android phone, can't find an obvious setting to turn this off, it's not happening on Spark on my MacBook, Help appreciated, Niall
Bank payments to nominal accounts
I think that there is a problem with the bank payments, but if I am missing the answer I would be grateful for someone to tell me. When making a bank payment (or categorizing an import) I sometimes need to allocate that payment to an account I have created in the Chart of Accounts. The only way that I can allocate a payment to any account I choose, though, is if I select the category of 'Expense'. The problem with doing that is that it then appears on the VAT return, which may not be correct. Unless
Writer iOS app crashes
Hi folks, I’ve just updated the Writer iOS app (V5.6), which had no issues at all before the update. The new icon is nice, but the app became totally unusable. The app starts, but when I try to open a document, it crashes immediately. That’s it. I’ve reinstalled, but it didn’t help. Anyone else experiencing this bug?
550 5.4.6 Unusual sending activity detected. Please try after sometime
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 550 5.4.6 Unusual sending activity detected. Please try after sometime. <a href=https://www.zoho.eu/mail/help/usage-policy.html target=_blank>Learn more.</a>
Big Problem after Changing Bug-Ticket Layouts to Projects
Hey ZOHO-Team, we have just started to cleanup our old Bugtracker Layouts and merge them to just a couple of layouts. After that we have (of course) some "Status & Workflow" Entries which are not longer needed. So we start customizing them by deleting and matching them to other statuses. After finishing the cleanup we want to save this new Status Layout and ZOHO Projects Create atleast one closed status But we have of course a closed status as you can see attached. We are not able to save this.
Unable to push GCLID to Contact Module
Hi, I am able to track GCLID from my web form to Leads Module. Now my problem is google takes upto 36 hours to populate the information, however As soon as my sales team get lead they start working on this and if customer is ready to buy product then convert that as Contact. Now while converting as contact my GCLID code does not pass through to contact and we are not able to track any details from Google Adwords. Is there any way to pass GCLID to contact while converting lead to contact prior to
Custom fields are gone
Hello! My company has been using custom fields for a while, but today they disappear. I realized this after accepting an 'Refresh' request in my browser earlier today. Is there anything I can do to make them reappear?
Help Center User Invite Email Issues
I've added a new user to our Help Center and the invite email doesn't seem to be getting sent out. I've checked the junk folder and it isn't in there or the inbox. Thanks, Jeff
I have a problem linking task with Invoice
Hi Zoho Developer, I have written a code in php zoho api which create task and assign it to the invoice. Create task is working fine and its creating task into zoho panel but its not linking with the invoice. Please find below code: $crmid = "3051265000001316001"; // customer id $realted_to_id = "3051265000003854220"; // invoice id $task_data = array( 'Subject' => "New Invoice - 22", 'Due Date' => date('Y-m-d',strtotime("10-10-2020")), 'Status' => "In Progress", 'Priority' => "High",
Recipient address rejected: Greylisted
Hello! Attempting to send to one of the e-mail addresses returns a message: 4.7.1 : Recipient address rejected: Greylisted, see http://isg.ee.ethz.ch/tools/postgrey/help/promys.pl.html What's the problem? We urgently need to be able to send emails to this address! Regards, pm
Emails not working
Hey, For almost a week now my emails have been down. I cannot see what the problem is or where. As a result my website which uses the email to verify with has been suspended for 15, which means i need to get emails back up and running asap. I have tried several contacts but no one answering, could someone look into this please?
Create event inside mail does not work.
When viewing a mail (desktop webmail app, in Chrome) click a date in the mail, popup opens, choose "Create Event", set date/time, click Create button, popup goes away. Event is not created because the following errors in browser console... POST https://mail.zoho.com.au/zm/cal/ae.do 400 (Bad Request) (anonymous) @ VM250:1 ZCL_XHR @ zmscal.js:1 ZCL_detailObj @ zmscal.js:1 ZCL_saveDetCreEvent @ zmscalpicker.js:1 (anonymous) @ zmscalpicker.js:1 dispatch @ zmlib.926ccb021cad78ec090be65827b9957f.js:1 y.handle
Problems receiving email
Dear Zoho I don't receive emails today. And for weeks so that the mail arrives on my cell phone I must first open from PC. It was not like this in the past.
Zoho CRM - Mail Merge Issues
Hi Support, I am having several problems when attempting to create a merge document in Zoho Writer for use in Zoho CRM. Situation: I have created a multiple page merge document in Writer. This contain a header with images as well as tables. The format is fine before I merge. Problem: 1. When I merge the document I lose the image in the header and the alignment of header text is corrupted. I also lose tick box images in the body of the document. 2. When I convert the merged doc to PDF or MS Word,
Can't configure email (IMAP) in Outlook for Android
Hi, I'm having trouble configuring one of my email address in the Outlook app on Android. It keeps telling me there is a login error and to check my email address and password. I have done that 20 times now. The password is correct, the email address is correct, the incoming and outgoing servers and port numbers are correct, IMAP is enabled, two factor authentication is not enabled. I'm not sure what I'm doing wrong. Help is appreciated. Thank you.
ERROR 554
Como consigo resolver esse problema? 554 5.2.3 MailPolicy violation Error delivering to mailboxesReporting-MTA: dns; mx.zoho.com Arrival-Date: Wed, 16 Oct 2019 09:22:05 -0300 Original-Recipient: rfc822; "Corridaria" <corridaria@corridaria.com.br> Final-Recipient: rfc822; corridaria@corridaria.com.br Status: 554 Action: failed Last-Attempt-Date: 16 Oct 2019 12:22:12 GMT Diagnostic-Code: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Received:from mail.zoho.com by mx.zohomail.com with
Andoid app automatic call log fail
Hello, The problem is that when i call throw the app even when i call throw the 'deal'' call buton the system logs the call to the account. So i have to go to account and choose the ''related to'' option and change the call from an account call to a ''deal'' call. This is very bad because it is dificult to do it via the mobile so many phones contacted by the salesman for a deal are looged in the account and we can not track the eficciency. I think that is a bug and should be fixed. The call should
Help unblocking my account.
Hello, My account has been blocked for the last 3 days and I cannot receive or send any emails. I tried contacting zoho support for help on both my zoho account and another email account but my issue still hasn't been solved. My issue is pressing as I need to use my account for business purpose so I'd like to ask for help unblocking my account. Or, if zoho refuses to unblock my account, that they clearly say so so that I might take the necessary steps for my business to change email account. Thanks.
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