im not receiving any emails
I have stopped receiving emails since June 27th. can you help me? I can send but not receive.
Created an Article in Zoho desk KB but , Permalink is not available for the same
I created an Article in Zoho desk's KB but , It has no option of Permalink to share with the client.
Zoho Recruit - People
Hello, Since Zoho One subscription does not support candidate conversion from Recruit to People, I am creating a flow to add candidates from Zoho Recruit Candidates Module to a custom module I created in Zoho People but the Flow is not working. This is a simple flow where a record is added based on the candidate status. No history is showing in my flow! Please help.
Mandatory fields are not found error while scheduling the mail campaign using api
Hello, I'm getting this below error while scheduling mail campaign using api.. my code below: string access_token = GenerateAccessTokenByRefreshToken(); var RestClient = new RestClient("https://campaigns.zoho.com/api/sendcampaign?isschedule=true&authtoken="+ access_token + "&scope=ZohoCRM.modules.all,ZohoCampaigns.campaign.ALL,Aaaserver.profile.Read&resfmt=JSON&campaignkey=3f9b684d7df659d2fc04d6948be30cb435be57b81e35b5b4&scheduleDate=07/18/2019&scheduleHour=12&scheduleMinute=40&am_pm=PM&sendingTZ=Asia/Kolkata");
Populate Dropdown from Subform
Hi, New to Zoho and trying to find my way around... Have a main form with client details - which contains a subform for different contact persons within that company. In the second main form - to create projects - I would like to be able to use a dropdown to select a contact person for that job, dependent on the client that has been selected. This is what I've been playing around with so far, from looking around other forum answers, but I'm not sure if I'm missing something obvious or just going
Create record in LinkinkModule INTERNAL ERROR
When i try create record in LinkingModule responce is {"code":"INTERNAL_ERROR","details":{},"message":"Internal Server Error","status":"error"} data: {"data":[{"Link_Product":"183535000000150906","Order":"183535000000156030"}]}
Image and Image Library Sharing in Z Docs
We are using Z Docs to make, collaborate on, share and present presentations. The image assets used within these presentations are created by users across our organization. We are unaware of any way to share these assets within our organization once they've been uploaded by individual users to their own Z Docs Image Library. Is there a way to share image libraries within an organization? Please note: We are at this point unable to share image assets even at the individual file/user level. We
"Incoming disabled" Operation permitted for paid user(s) only.
I have an email address that would not receive emails. When I try to enable the Incoming email, I get this error message "Operation permitted for paid user(s) only." It seems that the account is blocked for an unknown reason. How can I unblock the account? Thank you for your help. Best regards
Unblock Email Account Please
Hi, Please, at 2 days the michele.soares@vallefrutas.com.br account are blocked with "Suspicious login activity." note. This account is very important, and is configured on Outlook Desktop Client with POP settings. I've send email to support@zohomail.com but not receive any response! Plaese Help us!
API's of Development CRM
I have the development version of CRM, but I can not consume any module through the php SDK, nor can I find the APIs panel. ¿Could not I consume anything through API, from that version of CRM?
Show subform field based on user input
I have a main form (Deployments) and a subform (Incidents). On my subform I am hiding a field on load (Report_Address). I have a checkbox (Discrepancy) with a workflow to show the Report_Address field when the Discrepancy field is checked “Different Report Address”. This works just fine if I create a record through the subform. Discrepancy as "Discrepancy" { type = form form = Incidents on add or edit { actions { on load ( if(input.Discrepancy = "Different Report Address") { show Report_Address;
Zoho CRM + SPF + mailer3.zohocrm.com
Hi! Our company is implementing DMARC policies and we are having non-complaints for some Zoho CRM emails, specifically for SPF (attached screenshot) There is a way to fix it? We already set Emails Authentication in Zoho CRM but it seems a couple of them are sent in a different way. Thanks in advance.
Why can't I use Proper or Upper Case on the Billing Province or Billing Code field?
All, Can anyone tell me what I'm doing wrong with the following function? All my other fields change their case properly when I call the workflow for the custom function. However I can't get the Province field or Billing Code field to work. I have al lthe agruments declared properly and I've checked the spelling multiple times. Is it a Zoho glitch? CFLAN = proper(AccountName); CFLBC = proper(BillingCity); CFLBP = lower(BillingProvince); CFLBS = proper(BillingStreet); CFLBS2 = proper(BillingStreet2);
Need to Restore a Tasklist and it's Data
Hi, By mistake, I have removed a task list. Urgently looking for a wayout to restore the deleted task. Any help would be appreciated. Thanks, Bhargavi.
acesso negado ip
estou com acesso negado na minha outra conta com o telefone +55 21 996026422,nao consigo acessar a conta, nem meu novo email que criei. vendas@universohinode.com.br
Send a mail if a condition happens
Hello there, I have a form with an image and with some other fields. One of these is called mail sent. If it's not flagged, i'd like the system to send a mail to a recipient and flag the field If it's not flagged it doesn't send any mail. Thanks!
SMTP Error
Hello! I am trying to set up a webpage based on wordpress with an "Easy WP SMTP" plugin using SMTP Configuration settings for Zoho Mail - SSL. After loading the data and wanting to make a test mail I get an error: - CLIENT -> SERVER: EHLO www.gammariello.com.ar CLIENT -> SERVER: AUTH LOGIN CLIENT -> SERVER: bWVuc2FqZXNAbnV3ZWJpLmNvbQ == CLIENT -> SERVER: SW52YWxpZG5hbTkh SMTP ERROR: Password command failed: 535 Authentication Failed SMTP Error: Could not authenticate.CLIENT -> SERVER: QUIT SMTP Error:
Unable to send Email - Unable to send message;Reason:550 5.4.6
Hello I am trying to send email but its giving error : Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime. Can you please let me know why this error is coming up and how to solve the same Looking ahead Regards Santanu
Migrate Hubspot CRM contacts to Zoho CRM using Integration API
Hi, this is Oscar, from Chile. I have been trying to import all my contacts from Hubspot to Zoho CRM using the tool provided. I have the API code needed but it keeps asking for the Instance URL even thou it clearly says "only if using Highrise". I have been looking for an instance URL in Hubspot but it seems it does not apply to this CRM. Can you please help me moving all the contacts so my team can quit using Hubspot? thanks a lot for your support, kind regards.
How can I add buttons to my Emails?
I need to be able to add buttons to my emails fore the reader to choose what to do next. For example: Button 1 will result in a new customer journey to be triggered Button 2 will result in a pop-up appearing to capture some data Button 3 will be a no thank you selection. I cannot work out how to implement these. Please advise.
Hidden Slides Not Clearly Distinguishable Any More
Hi, Devs! I think you recently changed the way hidden slides are shown in the Sorter View and Normal View. I believe in the past, they were clearly distinguishable from those that were not hidden (I think they were sort of "dimmed"), but now the difference is so subtle that now I find myself confused often because of this. If there was a good reason for this change, then I would like to know. Otherwise, I would like to see the old behavior back. Thanks! Yasuro
WhastApp MSG
Hola buenas tardes llevo aproximadamente 2 semanas tratando que ZOHO me resuelva el problema de la extención de WHATSAPP MSG. Es una extension de terceros pero zoho meha dicho que es problema suyo la verdad ya estoy arto y desesperado que no den solucion algunotiene el mismo problema conalgunaextension de este tipo o estension de paga por favor ayuda.
integrating ZOHO Docs with Zoho CRM
I would like to make zoho docs the primary location for images and files related to products, vendors and accounts in Zoho CRM. I have google drive set up in this way for Accounts and contacts but I would rather switch over to zoho docs for this and add the ability to have vendor and product related files also connect directly to their respective folders. Is this something that can be done and I am just missing the knowledge to make it happen?
Accounts Receivables or Accounts Payable account cannot be associated in the manual journal. Please contact support@zohobooks.com for further assistance.
When trying to create a journal, I get the following message: Accounts Receivables or Accounts Payable account cannot be associated in the manual journal. Please contact support@zohobooks.com for further assistance. Help/Advice?
Issue with a domain
I'm the owner of 'friendzonelabs.com.br' domain, so I have a issue about my another account with email 'danielcad@icloud.com' that I can't access for delete the domain from this account. So what I can do to transfer that domain to my account 'inf3ct@gmail.com'? I can prove this is my domain, If want test with a TXT or host a file to verify I can do this.
Error: Domain already exists.
Hello, When i try to add my domain name 'nacer.me' to my account it says 'Domain already exists.' i just deleted an old domain name as i don't own it anymore but i can't add the one i mentioned above. Note: the domain name i'm trying to add was linked to my account in the past and i still have DNS records on my hosting didn't change anything. This is the id mentioned in the CNAME record zb14864648. i hope this info will help you guys to fix my issue as soon as possible. I really appreciate your help.
Problem with zoho mail.
Zoho won't let me reply to an email or send an original email, although it lets me open and read incoming mail. This problem has been ongoing several days. Today is July 11, 2019 in Philadelphia PA, USA.
HTTP 400 Bad Request on Custom Login URL
Dear Support team, I am trying to set-up a custom login url by following the instructions mentioned in this article: https://www.zoho.in/mail/help/adminconsole/organization-dashboard.html After adding a CNAME record to my domain manager entries, when I try to access - webmail.saathihaathbadhana.org - I get 400 Bad Request Error. Request you help for the same. There are no other conflicting CNAME records as well. Padmaja.
Google Calendar Sync with CRM not working
Our sync stopped working after 10:30am Central time today. Is anyone else experiencing issues?
Endless "Please wait" message when submitting form
We have a stateless form that is embedded in our website (no Zoho HTML view, a regular HTML website). In this stateless form we have checkboxes that open other forms in a popup window using openUrl("#Form:Test_Form?recLinkID=" + r.ID + "&viewLinkName=Test_Form_View", "Popup window"); where r.ID is the id of the record we want to edit. When the user clicks on "Submit" in the opened form, the popup window closes and the stateless form is updated and loaded again. This is done by calling openUrl("https://creator.zoho.com/avsupport/test-app/form-embed/Test_Form_Stateless",
Not generating thumbnails
I've been scheduling posts for a while now without issue but today when I went to schedule them for the week, it won't generate thumbnails anymore. Can anyone help with this?
Certain Emails are not reaching to me but shows delievered at sender's servers
Dear Sirs, I have been using Zoho for 2 + years and face no issues- BUT lately past week am not getting emails from certain enterprise customers of mine. not able to resolved this. please help
Integrate Avaya with Zoho CRM
Hi, i'm trying to integrate Zoho CRM with our avaya telephons. And we finish the all steps of the doc (https://www.zoho.com/crm/help/zoho-phonebridge/asterisk-avaya-elastix.html#frequently_asked_questions) and we get a error message : "licence check faild - contact Zoho Support" See atached file. Thanks for your help.
Mail from server not being accepted by Zoho
Attention Zoho Support. This support ticket is a follow up to my email sent on Friday July 5 regarding mail from our server not being accepted by Zoho. I believe this is affecting all accounts hosted on Zoho, which included your Support email address. As a result, I sent an email from my personal email address with details of the fault. Message delivery failures, like below, are received every time an email sent from our server is sent to a Zoho account. This has been occurring for several months:
I´m able to send but not recieve emails
As title before, i´m able to send but not recieve emails since 8th of july 2019
NO PUEDO VERIFICAR DOMINIO
no se puede verificar dominio .cl
Email body is blank and the email content is delivered as HTML attachment when sent to Hotmail email address
Hi Team, We send automated emails from Zoho Flow using Zoho Mail's Send Email action. If the recipient is either Outlook or Hotmail email address, then the email is delivered as an attachment. Screenshots attached for your reference. Thanks Dinesh
Update Subform on load
I am trying to find a workaround since Zoho has yet to give us a time only field or a way to completely remove the seconds from time. Hopefully someone can provide an assist. I have a main form with start and end date-time fields. I have a subform with one date-time field. When I click "Add New" on my subform, I want it to be populated with the start_time field. This would at least save my user the time of having to put in the date and 00 seconds again.
Zoho Phone Bridge - Astersik Serivce Stope each time you Update FreePBX
Hi, I am using FreePBX which runs on the Asterisk platform, we have implemented the Zoho Phonebridge and everything works magically, the only problem is that FreePBX has many modules and they are regularly upgraded, it seems everything we upgrade the FreePBX which just a matter of pressing the Apply Config button the Zoho PhoneBridge stops working. Is there any way around this?
Analytics on CRM Mobile App not working
We need to visualize our sales metrics on the CRM mobile App (Both Android and iOS). According to this link (https://www.zoho.com/crm/mobile/sales-app.html?src=ft), in the dashboard >> favorites App menu, it's possible to visualize different types of reports (Created on the favoritve section in our CRM account), but we already tried on Android and iOS and it has not worked. Only the text lists show up, but none the graphic reports. How can we visualize this information/reports? Thanks
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