Dismissing a stateless form
Hi all, I wonder if anyone has had / solved this situation: I have a stateless form I'm using to show an email (from a selectable template). The user is presented with the form (with various fields filled in depending on context), then can edit the body text, and send. Ideally, I'd have it fire the script, then simultaneously close the form and report a success message (preferably one I specify) like a normal form. Working out the type of button to use / which to use to fire the sendmail script is
Zoho CRM API V2 to update values of Fields in Custom Linked Module
I created a module with the structure of master-detail form. I want to be able to update the information from CRM API V2. I'm able to insert the data directly to the Master, a Custom Module, so far it is good until that point. The problem comes when I try to insert the information to the Custom Linked module that was created on the designer. Currently I'm trying to make a sample insert and I got the error: I always get the error: (400) Bad Request. I'm doing the update in the same way I do with
ZB code
I need my ZB code so I can add it to shopify as third party to add my zoho mail and view it there. my domain is already verified. but I need the zb
Twilio call issue
I signed up for a Twilio trial. I got my codes and did a sucessfull setup with Zoho, but i can't call any one. I have recorded a video, but regarding to GDPR i can't share it to public, only to the support. I can't find any direct support form. Please help :)
How to allocate additional storage space to users
Hi, Our organisation has 119.5Gb available space (purchased), but each of the 2 users (both admin) have a cap of 5Gb. How do we allocate additional space to each user or get access to the organisation space? At the moment I have used all of my 5Gb and can no longer upload files to Zoho docs. Thanks
New ticket email all marked spam, replies marked private
I have configured my external email server to forward all mail sent to zsupport@mycompany.com to support@mycompany.zohodesk.com I have also added the zsupport@mycompany.com as the From address in Desk with SMTP information and marked the original support@mycompany.zohodesk.com address as INACTIVE All emails sent to zsupport@mycompany.com end up in the Spam TIckets folder until I mark them as not spam (examples include tickets 126 to 131 with 130 and 131 still in the spam folder) Once I mark a ticken
we can't to receive the emails
hello, more than 2 hours we can't to receive the emails to all our boxes. please help us to resolve this problem Many thanks
Password Reset and New Agent welcome email not delivered?
For some reason we cannot get the password reset emails or when we add new agents we do not get the welcome email for them to activate account. We tried using multiple emails addresses and none of them seem to work? Can you help?
URL Shortener not working
Hi, When I am sharing a post, the URL shortener doesn't shorten my link. Please advise me how to solve this issue? Thanks
Email in spam
There are mail to go in SPAM, but I checked to NON-SPAM and I Insert adress in whitelist but this email got forever in spam
Docs
Whilst you're updating this module, please bear in mind .... Add to bill in Docs ... The bill preview pane is a real PAIN ! Please, please re-set the dimensions & add a horizontal scroll bar - it's a nightmare having to resize the browser constantly &
Zoho One strives for a LOSE-LOSE outcome
My once favorable opinion of Zoho has been degraded NOT because of their product features and capabilities but rather because of their subscription policies that are hindering my business. My company is under the Zoho One subscription plan, which is great on the surface. Access to almost the entire suite of Zoho products. But it ends there. Here are the reasons: 1) The details of the Zoho One subscription are opaque at best. It is either impossible or difficult to determine what quotas/thresholds/limits
User blocked / Domain: cingetec.pe
Dear, I can not unblock this user to send mail: uvalenzuela@cinegetec.pe. Please help me. Thank you
Not possible to receive e-mails via IMAP or POP3
Hi Since approx. 09:30 (UTC+1) it's not possible to receive e-mails via IMAP or POP3. It's also not possible to add zoho account on mobile device (tried on two). is there any problem with the servers?
Invoice Background Image
Hello, I've edited some invoice templates to include a background image. In the Edit Template section, I can see I have uploaded a background image, and I can see the preview of my invoice template where it correctly displays the background image. However, when I actually generate an invoice, there is no background image. It does not display as I'm creating the invoice, nor does it display in the emailed version sent to the customer, in the PDF, nor seen if looking at the invoice via the client portal.
zShare not working in Chrome
Every time I try to use zShare, it opens another tab, then gives me an error message saying I'm not logged into Zoho social.
Please unblock my email account
Please unblock my email account enjy.alkady@lagpaircorp.com
Zoho changes terms from N30 to Custom even with N30 selected under the company configuration
Hi Zoho Community, I am having a difficult time with Zoho books as the information I am adding in there is not being reliable. Our company has some sales in different terms (30,60 and advance) and our contacts they are all classified that way in books.
Zohoapis crm v2 current user profile info
Hello, We are using Zohocrm api v2 for getting currently logged in user information geting. but i getting the status code 401 Unauthorized. { "code": "OAUTH_SCOPE_MISMATCH", "details": {}, "message": "invalid oauth scope to access this URL", "status": "error" }
My Zoho account does not receive email
The last received mail I can see is March 7, and sending test mails to it from other accounts does not work. Also, sending from the account does not seem to work either. Kind regards, David
error with html signature
Good day, we have problem with signature when we create email we see full signature, but when we go to sent folder we see piace of it. Console log get warnings to Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure image '<URL>'. This content should also be served over HTTPS. but early it not take any affect, we dont change anything. i clear cache update chrome logining in mozilla in incognito but problem not solved Please help with this issue
Zoho CRM Android Bug "User Not Active"
I need to buy 20 users. For evaluation, i downloaded zoho and i created admin user - mubashsher.salim@gmail.com I registered 5 users Urvashi.verma@adarshgroups.com Waseem.jafar@adarshgroups.com Jyoti.rawat@adarshgroups.com Akanksha.bhatt@adarshgroups.com Iram.khan@adarshgroups.com I have checked my settings, all are active with manager role given. They work perfectly ok on computer. However they are unable to login to mobile App. It gives error "User_Not_Active". Please activate it on and urgent
Now I want to delete my visa number card and close it on your subscription
Hello I have just registered your mail and paid my money However, your system said that you will charge automatically my money for renewal for next year I don’t want to be charged automatically like that. I will consider next year plan. Now I want to delete my visa number card and close it. Please guide me to do this Thank you
Not able to create/find authtoken for establishing connection between my ZCRM to my PHP website webform.
I am new to ZCRM and I am using trial version, I go through many videos/guides/articles, and followed their steps to get authtoken from my ZCRM Account, but not able to find. Please do the needful.
Discount Estimate in Zoho Books
Hi All When you change the discount from % to € in Zoho Books the Estimate still has the % symbol in the final document. Can you please change this? Kind regards Owen Bagnell
Zoho Campaigns
Hello, We are using Zoho Campaigns to launch a mail marketing campaign. Since we launched campaigns with Zoho Campaigns we are having problems with the business mail. Zoho to launch campaigns use our mail server? Or does zoho use its own mail server to send all emails from the campaign? Thank you regards
Wrong contact total - Soho Campaigns
Hello, When I do an export of all my contacts, it adds up to 2367 (2345 are on a list + 22 not on a list) but when I check on the dashboard, its shows 3641. Why is this difference? It's a problem because I have a 5000 contacts plan and if already 1200+ contacts are taken by ghost contacts, then I can't import all the contacts I planned to... thanks for your help.
Unable to see some of my active users
I have a Zoho One subscription and have a license for 5 users. All 5 are currently assigned to a user. I need to deactivate one of the users but when I go to the Zoho One admin panel and click on users, I can only see two out of the five users details. When I click on the user I want to see all I get is the "Select a user to view details" as if I hadn't clicked on anything. I've tried using different browsers and that didnt work either.
Cannot add .com domain to zoho mail
I'm not able add my .com domain. It keeps showing The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. Please help. Thanks in advance. DOMAIN :: www.penserlabs.com
Não recebo emails
Todos os emails com esse dóminio não estão funcionando o email principal é atendimento@institutoromanni.com.br já est]ao todos configurados
Can't Login with sent passcode
With ipad (iOS12.1.4), I downloaded Zoho Docs app and tried to login with my ID (email address) and password. It requires additional passcode sent to my cell phone. So I entered the exace 7-digit code but never be able to login. with the message "Exceeded_Maximum_Allowed_Authtokens" (attached picture). Two things I noticed: 1. it looks like it requires 6 digits code on the screen. There are 6 stars (*) on the login screen but the code sent to my phone is always 7 digits. I am not sure if this has
Domain e-mail users are not appearing in Organizational Contacts or auto-filling in the To field of a new e-mail message
I have about 20 e-mail user accounts set up with our domain pointing to the zoho e-mail now. The e-mail help documentation indicates that e-mail user accounts should be automatically appearing in the Organization contacts and auto-filling when a user types another user's name or e-mail address in an e-mail message or @Name style for streams. Neither are happening and I cannot seem to figure out what I am missing to make users easy to find each other. Will you please review and let me know what
User cannot connect to CRM
Hi, I have added a new user to Zoho CRM, and emailed the link request as normal, howeverwhenever he tries to use the link (or the alternative web address) it takes him through creating a new Zoho account and then generates a trial CRM Enterprise database - ive tried deleting his account and resending, this doen not solve the issue
Sendmail from Zoho CRM Custom Function
Hello, Think I found a possible bug using the sendmail function in Zoho CRM. The following works fine when testing. sendmail [ from :zoho.adminuserid to :"someemail@gmail.com" subject :"New Lead Assigned to you." message :"Dear Joe,<div><br></div><div>A New lead has been assigned to you. Please call and update as soon as you can.</div><div><br></div><div><br></div><div>Name: "+input.Bconnected_Name+"</div><div>Phone: "+input.Bconnected_Phone+"</div><div>Address: "+input.Bconnected_Address+"</div><div>City:
Function Bug: Solved
Is this a bug? I cannot get this function to work. int TEST(int counter) { if(counter == 0) { return counter; } else { counter=counter - 1; thisapp.TEST(counter); } } The error is missing return statement
Embedded Calendar is no longer showing any events. Please help
coolwag.com group calendar "Training" is embedded at coolwag.com/training. It was working but now no events are listed. It looks like a blank calendar. I've deleted and recreated an event but it still did not update. It was working a week ago. Can you help? THank you, Heather
my email Outgoing Blocked
hi! my email doesnt work, i cant send. 554 5.1.8 Email Outgoing Blocked when i try seny email. Fix it, as soon as possible, PLat Grush
Please UNBLOCK my email account!!
My e-mail account was blocked for bounce count exceeds limit. Plesae unblock it. I need it urgently for work!! Thanks
Layout Rules not working in APP or Google Extention
Dear, I've added following layout rules: Picture Everything works on the webdesktop. But as soon as I try to add leads or contacts through this rule via MobileApp or the Gmail Extention, it seems not to visualize the fields after I've made a selection. See attachment 2 for the G Extention issue. -MD
Syncing issue
Hi Zoho Team, I use Zoho Notebook an Android, Mac and web. The mobile and web versions sync just fine. But I can't figure out how the Mac version fits into this. When I open the Mac Version. I can only see the Notes I creates on this very Mac. The "Sync now" prompt is greyed out. If I sign in, a second Notebook window opens with all the right, synced notes in it. But I always have to sign in manually. Is it possible to stay signed in? And why does a second Notebook window open? The first window (in
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