Create Mail Account - Operation not permitted
Yesterday, I created a new email account for my domain and emailed the login information to my new partner. I'm not sure what he did, but today there is no email account. When I go to his User Details, I was told "This user does not have a mail account." When I try to Create an email account for him, I get the error message "Operation not permitted". I have already deleted his user account and started over, but am getting the same response.
Mailbox delivery failure policy error
Hello, I turned off an email forward account, paypal@fandomservices.com , but realized I did this too soon. I tured it back on, however this forward account is not working, yielding the following: 552 5.1.1 <paypal@fandomservices.com> Mailbox delivery failure policy error I successfully added a new forward address after turning it back on, however I still receive this message. How can I get this forward back to working order? Thank you, Dan Bednarski
Difficulty navigating apps in Zoho One
I started with Zoho CRM Plus and there was a really nice sidebar that let me navigate between apps. As soon as I upgraded to Zoho One, I lost that sidebar and now find it very challenging to navigate with ease between apps. I'm not sure if this is something that can be addressed but the Zoho CRM plus sidebar was a great little feature that is making me consider leaving Zoho One just for the ease of use.
New User Cannot Confirm Account
Hello, I added a new user to our Zoho One account and the user received the Invitation email, however when he clicks on the "CONFIRM NOW" link in the email, all he gets is an error stating "site cannot be reached". Anyone who can provide some direction on how to correct this problem, we would GREATLY appreciate it.
Zoho creator integration with another webservice
Hi guys, i would like to put my app to integrate with one of the delivery service provider. without much knowledge on the API , i am here to seek for help as i cant find much information online. what i want to do is to pump data from Zoho Creator to another webservice called Easyparcel. and i have got the required documentation and API key generated by the Easyparcel. one of the action sample as below <?php $domain = "http://demo.connect.easyparcel.my/?ac="; $action = "EPRateCheckingBulk"; $postparam
Campaign Detail Level Blank
As of this morning, March 12, 2019, all of our campaigns detail level is blank. We have not made any changes to the layout. We have no other issues. Anyone else have this issue? Any suggestions on how to resolve it?
Zoho CRM to Zoho Inventory through Zoho Flow
I am trying to create a flow that allows me to insert a new Sales order in CRM and get it automatically created in inventory. The Flow doesn't work because it says: "Invalid value passed for customer_id" (The customer field I used this custom value: ${trigger.Account_Name} What am I doing wrong?
Outgoing and incoming emails not arriving
Hi, For my email addresses it´s currently not possible to receive and send emails. Last emai that was successfully received was today 11/03-19 02:01 Seems like it stopped working for all the associated email-addresses. Can you please have a look at this asap? Thanks.
Cannot send or receive email
Hello. Account id 20060087473 Cannot send or receive email. Tested from different emails. No error messege. Plese help.
Android Mobile App Offline Defect
I submitted feedback on this as well, but want to post this here. We are Zoho Partner testing Zoho Docs for a client's use case. I'm testing Zoho Docs Mobile Apps on the following Android devices (functionality works perfectly on iOS): Device 1: Samsung Galaxy S9 Android 9.0 Kernel Version 4.9.112 One UI Version 1.0 Device 2: Samsung Galaxy S8 Android 8.0 Kernel Version 4.4.78-15104926 Samsung Experience Version 9.0 Here is what is happening: Files were loaded in the WEB/DESKTOP experience Files
Latest Samsung Galaxy email app on Active Sync account does not open messages
With the lates email app update from Samsung Galaxy, my Active Sync account does not open messages. In the list view, messages are displayed something like: from address subject <meta/><meta content="initial... or from address subject <meta style = "box-sizing... When I open the message the download bar keeps on running but the message does not download displaying a blank screen only other account types e.g. IMAP or Exchange accounts does not have this issue Please assist
account blocked
Hello, i get the message "Your account is temporarily locked from sending emails. Try to unblock now unblock now" I use my account for issuing abuse reports towards hosting companies about abuse cases reported by clients of mine. I use this for White-Hat reportings. Please help and unblock or tell me how to do it. John Ambridge
Delays on Send/Receive causing duplicates on IMAP
I seem to be getting delays on my users send receive using Outlook 2016. Which seems to be causing duplicate emails to be created. Example: Item comes to Inbox, rule sorts email to a folder, or it gets deleted. Another email shows up in the Inbox 1-5 minutes later. This could be repeated a few times. We noticed this issue starting around 2pm Central Time March 12th 2019.
Strange error updating register (problems with map)
Hi All! I'm starting with Zoho creator and handling an strange error here.... Can anyone tell me what i'm doing wrong? >.< Function Parameters : accountId, accountType PORTAL_NAME = "xxxx"; AUTHTOKEN = "xxxxxx"; DEPARTMENT = "xxxxx"; SLA_MAP = Map:String(); SLA_MAP.put("CLIENTE","88184000000020031"); SLA_MAP.put("IMPORTANTE","88184000000020029"); SLA_MAP.put("CLAVE","88184000234882025"); SLA_ID = SLA_MAP.get(accountType); if(!SLA_ID == null) { REQUEST_MAP = Map:String(); REQUEST_MAP.put("associatedSLAIds":
CRM Lead Magnet won't create an entry with a blank, optional field
Hi, Using the CRM Lead Magnet plugin with Wordpress and Contact Form 7 to send leads into the CRM. I have four fields: * First Name (required) * Last Name (required) * Company * Email (required) If all fields have data in them, then the form works fine and an entry appears in the CRM. However, If a user chooses to leave the optional 'Company' field blank then no entry is created in the CRM and no errors are shown. It's a bit bizarre. Anyone have a fix or is this a known issue? Thanks
Forwarding emails from Zoho Recruit
We often send emails to candidates / contacts from Zoho Recruit. These emails are customized so we don't generally make it into a template. While we do use mass email feature, sometimes we have to resend that same email to another set of people in Zoho (candidates and/or clients). Zoho Recruit currently does NOT have a feature where an email can be resent. Can this be added? Thank you
Need help restoring your customer base
I have created a database of clients on a demo rate Enterprise. when switching to the free tariff, the customer base was lost. How can it be returned ?
"Invalid entries found, please correct and resubmit." - on contact form for my Zoho Sites
Hi all, I have a persistent problem, I thought I had fixed it following the advice I got on unchecking the mandatory validation requirement and unchecking the geo restrictions. The contact form consistently informs a potential customer that "Invalid entries found, please correct and resubmit." Of course they have no idea what to do and just give up. This is not what I want. I want to reply to them, engage with them. Any suggestions? Thanks, Charlie
Zoho mail app showing alert - something went wrong while updating your app
Hello, we are facing the following issue for last two days. Zoho mail app showing alert - something went wrong while updating your app Attached alert screen for your reference. Thanks
The whole team can't send emails
Hi, Me and my teammates cannot send emails since yesterday. The mails are stuck in the queue Could you please resolve the problem briefly ?
I can't see relationship diagram
I can't see relationship diagram I follow the instructions that appear on: Help > HomeApplication > SettingsManage > developer tools > Relationship diagram > View relationship diagram But I don't find that option, it's much more to make deep basques of data without this tool. This feature is broken ?
Zoho one reset user password NOT working
Hi, I wanted to reset a user password for Zoho one, but when I click in "reset user password" link, it ask me for my admin password. As I am using google ID, I have no password. So I can't do this action. Please let me know how to proceed. Regards,
Migrate to new version
Hi, Now I'm seeing an option to "migrate to new version" when I go to edit my site. Am I going to lose features when I do that? Will I have to create my website again from scratch? Will I have to pay for it? I just want to know what will happen before I click on it. Thank you!
Can't access Zoho Invoices after receiving a request to join from Zoho invoice account owner
Dear Zoho Team, I have created a zoho email id. My office back-end team wants me to join the zoho invoices platform. These are the steps I have followed so far: 1. Email id created and login successful. 2. I receive a request to join Zoho Invoice. 3. I accept the request but I receive an error that "An account already exists for this email" - Screenshot is attached below. Please help urgently.
Problem with SMTP and Thunderbird
Hello, I have problem with configuring SMTP for magento site. I am keep getting error like this in my inbox. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.1.1 : Recipient address rejected: User unknown in virtual alias table. I was thinking that is problem due to SMTP configuration. But when I try to logging in with Mozilla Thunderdbird I constantly getting that my Username or password is wrong. I triple checked all config. My MX record is verifed also. Greetings
User access problems
I hired a VA to help respond to emails I am receiving but she can't seem to access any of the emails in my inbox, and can't reply to emails I have forwarded to her. I am not sure what's going on. I have already given her access as an admin, and enabled all the available email applications (actie sync, IMAP access, etc). How can I fix this problem?
Parsing JSON format responseText - not as easy/clearcut as XML. Does it even work?
The usefulness of JSON is clear in that you can you use key-value pair 'get()' method to retrieve the value of a key...which in theory is a lot easier than used Xpath and XML...but I have found this to be difficult to resolve when using getURL or postURL and I need to parse the responseText that gets sent back. In the case of the example I have dealt with the JSON format data, I think it is sending back a multi-dimensional array of data...and my assumptions about using get(keyname) seem to break
E-mail parsing identifying the mail but creating an empty lead
Hi, I created four e-parsers from e-mail. Three of them are working perfectly fine but I has a problem. It identifies a new mail, create a new lead, as it suposed to, but with all blanked mapped fields. In fact only one mapped field is retrieving the correct information, all the others doesn't. Anyone can help me on that? Best Regards
Could not sync email and contact.
Hi. I'm having trouble with zoho mail. Recently, I found that my android phone is no longer syncing with zoho mail and contact. It's been a while (I saw that my last email was received 3 - 4 weeks earlier, and did not sync anymore since that time), but I did not notice that for a while. I'm using an android device, through msync.zoho.com, to contact my email account (as written in this message header), hosted by your site. I have used zoho service (especially my contact) quite a long time (for many
Docs Not Opening ... 2019
This is NOT a problem on our mobile devices ... only the computer. My entire team tries to access Docs. We all get this message from any web browser and Zoho Mail portal:
Finance Tab disappeared for Profile/Roles
Was working just fine now disappeared now only admin can see it- tried to Edit but when I go to timesheets row and it says Finance the box is unable to click on it... very frustrated!
Unable to verify account name or password
I have spent an inordinate amount of time trying to reconnect my Apple mail account with Zoho. I was successful the first time, then ran into a password issue and between resetting it several times, deleting my entire email account in Apple Mail and creating a new one - I keep getting the same error. The IMAP server didn't seem to respond directly, so perhaps it is on your end? PLEASE help. Thank you!
Problem in getting contact email when creating Deal workflow
I'm trying to create a workflow in Deal module.. Adding a webhook and setting a parameter that retrieving data from Contact Module but I failed to get the information.. What I know Deals have relation to Accounts and Accounts to Contacts.. Pls info
Accounts getting disconnected repeatedly
Hi Zoho Team, We have 10 brands on our Zoho social account. We've been repeatedly facing issues with pages getting disconnected in the last 3-4 days. As soon as we reconnect the page gets disconnected again in 5 minutes. Have emailed the support team about it as well but haven't gotten a resolution. Need urgent assistance.
Cannot Add Subform to Form Section
It appears that we are now unable to add a new subform to the main "Section" of my existing forms - it needs to be below the main section. This is a new situation - we have many forms with subforms inside the main section, and we can add other components to the main section, but not subforms. Has anyone else seen this behavior? Is there a way to allow this? It is required for us to be able to add subforms wherever on a form we need.
Calendar Timezone Email Issue
Hello, When i invite someone to a meeting, the email invite is always showing Pacific Time in the email, but the .ics file is in the correct timezone (EST). All settings are set to EST, yet the text in the email is incorrect. Please Advise.
Not able to share any Dashboard created
Hello All I am using Zoho Analytics and tried to share a Dashboard I have created with another user sending the invitation by mail through the normal "Share This View" link. When the user clicks on the link he only sees an error page saying that was not possible to open the view. What am I doing wrong? Thanks
Drop down Problem
I have created a sub form, in that sub form there is a drop down field in which data is being fetched from another main form, but I have a problem that in drop down the selected data doesn't get hide after clicking on add new row in drop down field, so can you please help me how to hide(similarly like multi-select field) the selected field when I click on add new row.
Issue with mobile notifications? Anyone else having problems on IOS
Hi all, Has anyone been experiencing mobile notifications on iOS over the last couple of days. I've started using them in an app im building and cannot get them to work at all. I've dived through the documentation and followed the basic instructions of enabling notifcations on the app its self. I've setup a workflow to send one when a record is created, but i get nothing at all. I've also created a fresh app in case it was an issue with the one i was working on, but still no joy
Function field treated as text in Pivot Chart
Hope someone can help with this issue, as cannot find anything on this in the support field. I am creating a new Pivot Chart where are need to use a function field to do averages, however, for some reason the given function field is being read as a multiline text? The function reads as below where the two first referred fields are nubmer fields and the two last referred fields are time and date fields. ((input.SEM_SCH01_16_TD_ID16 + input.SEM_SCH01_19_TL_ID19) / (((input.SEM_SCH01_33_ATD_ID33 -
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