Cannot integrate gmail
I am trying to integrate Gmail and been getting error message you cannot connect to server. Can someone please help? Thank you
No recibo correos en mi cuenta de mail
Desde hoy que no puedo recibir correos en mi cuenta de mail, quisiera saber como lo soluciono de la forma mas rápida posible ya que este correo es mi herramienta de trabajo.
Spam Control page not loading
I am unable to go into the Spam control option in my administration page. All other options load. When will this be available again?
Mail Admin "Spam Control" section is completely blank
On logging in to super-admin today to check my quarantined spam, the Spam Control section is completely blank, without even the top tab line for blacklist, whitelist, quarantine etc. (see attached screenshot). I've tried logging out, clearing my browser cache, and trying different browsers (Chrome, Edge and IE11, all on Windows 10) but the problem is still there. I'm not aware of any recent changes or updates to my PC (other than a Visual Studio 2017 update), and it was working fine a day or two
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Hello. A few moments ago I tried to send an email from my personal Zoho account, but it was rejected with the error "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked". This is an email account protected by two factor authentication, used and managed by myself only, and I seldom use it to send emails. However, I am concerned about this particular issue. What can we do to solve this issue? Thanks in advance.
Why it show som many issues when I try to share the folder with my office mates ?
I always give permission of edit to my office mates I always give permission to folder so that each file that is inside the folder got automatically permission but when they try to edit the file which is present in that folder it does not allow them to edit .
Access Visits Module with api v2 - PHP
When I try to get records from module Visits I got: In BulkAPIResponse.php line 60: [ZCRMException (401)] invalid oauth scope to access this URL I used these scopes : ZohoCRM.settings.READ,ZohoCRM.modules.ALL,ZohoCRM.users.ALL,aaaserver.profile.READ,ZohoCRM.modules I can have the fields from this module but not the records
Videos do not play sound on WorkDrive Mobile App
Videos do not play sound on WorkDrive Mobile App.
Account is Inactive
Dear Sir/Madam, Sir/MAdam by mistake I have deleted my account with username: akash.manna@zoho.com. Kindly I request you to release it to create a new account or to recover the account if it's possible. I need that ID very urgently as I cannot access an important email that is sent in the ID. Yours faithfully, Akash Manna
Shared folders disappear when I exit and then enter my email account
Hi I've been trying to share my email folders between accounts, but have not been able to do so successfully. For instance, I can share an email folder from example1@fastgardener.com to example2@fastgardener.com and example2 can click accept and join the folder. However when example2 logs out of his email account or refreshes the page, he loses access to the shared folder. Can you explain why this is happening? And if there is any way to resolve this? Kind regards, Dan
Zoho campaign won't load html
Hi everyone, I am trying to send bunch of invitation emails to our customers, but ZOHO campaign feature will not load html file I have prepared. The file is almost exactly the same I have used in our previous campaigns, and these had loaded without any issues, but this time it is just stuck on "loading html file" message and won't go any further. Did anyone come across this problem? Is there any solution? Thank you for your help in advance. Matthew
Failed to join session - Windows
Hi, We keep getting an error message saying "Failed to join remote session due to the following reason:" and then it doesn't give a reason (See attached screenshot.) We use folder redirection for our user files (documents, download, desktop etc.) which means a users download folder is stored on the network. It seems that running the ZA_Connect.exe file from a network location returns the attached error code. When we run the ZA_Connect.exe file from a local disk such as a usb stick it works fine.
So much for emergency help! can someone answer my ticket
So much for emergency help! can someone answer my ticket ive been waiting a day now and no one has gotten back to me whats the point in putting emergency in tickets if you dont answer them!
Zoho Mail Desktop Lite Client Does Not Work on Mac
Hello, I installed Zoho Mail Desktop Lite Client on macOS Mojave macOS 10.14.3. After selecting the data center location, the app cleared the cache on the computer and restarted. I got this error message when I try to open the app.
SPF and DKIM configuration in Digital Ocean
Hello, I have been trying to configure DKIM and SPF for my domain for a while now and i still keep getting errors and warnings. I am hosting with Digital Ocean. I have created the SPF records successfully but the DKIM verification still fails.... I have attached screenshots What could be wrong? Regards
API V2 CURL PHP - INVALID_REQUEST
Hi all, I have a problem to test Zoho API. Message INVALID_REQUEST appears when I call a simple url like : "https://www.zohoapis.com/crm/v2/settings/modules" Can you help me ? Thanks a lot. Pierrot. My code : $key = 'a50c863d3d9d436d7ed1d1e894942a9e'; $url = 'https://www.zohoapis.com/crm/v2/settings/modules'; $header = array("Authorization: ".$key); $curl = curl_init(); curl_setopt($curl, CURLOPT_URL, $url); curl_setopt($curl, CURLOPT_HTTPHEADER, $header); curl_setopt($curl, CURLOPT_POST, false);
'In-Queue' status in my sent folder
Hello Zoho Mail, I have this issue for almost a week now. I notice that the emails I send, about 90% stays in 'In-Queue' status and I tried logging out and logging in and refreshing and clear cache but nothing happens. It's still the same. I hope to hear your feedback and immediate action/fix on this issue. Thank you, Jonathan
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Please, help me out regarding this problem as soon as possible.
Email Address Already Exists
I've just signed up for Zoho One and am trying to add a user. (bob@japanball.com) I keep getting the message that the email already exists. How can I resolve this?
iOS Writer app — cursor does not stay in view as I type
When I type more text than fits the viewable area of the screen, the text does not scroll up so that the cursor/insertion point remains visible. As a result, I must stop typing and swipe up on my screen to see the current line. After I type another sentence or so, the cursor/insertion point once again falls below the viewable area and I have to repeat. In the web version of Writer — and indeed in any word processor — the text automatically scrolls up as you continue to type, keeping the cursor/insertion
My zoho doesn't work，help,help,help,help``````````
I set the MX record according to the instruction, but I still could not receive the email.
Module to Module Function
Hello, I'm trying to create a function for when a custom module record is created (CustomModule 12 or Time Card). When we create the custom module I'd like a Single Line field to update with the content of a field from another custom module (CustomModule1 or Project). Is this possible? Here's what I have so far: TimeCardsinfo = zoho.crm.v1.getRecordById("CustomModule12",TimeCardsID.toLong()); mp = Map(); mp.put("Project Stage",projectinfo.get("Project Stage")); update = zoho.crm.v1.updateRecord("Timecards",
Sending email error
Hi, I tried to send a email to a certain email address and got the following error: INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.1 Server IP 135.84.80.218 listed as abusive. See http://spamauditor.org/best-practices/ip-reputation/ for more information.. Protection provided by MagicSpam 2.1-9.1 http://www.magicspam.com It seems that the zoho email server IP 135.84.80.218 was blacklisted. My question: 1. how to solve this problem? 2. Currently I am a free user. If I
Email Outgoing Blocked.
Hello! Lately I have had problems with my mail, since they have been sending spam from mine to emails that do not exist generically to emails @hotmail.fr or @orange.fr, I do not know how to solve that since this makes my mail is blocked. Today I get the error: Email Outgoing Blocked. I could not unlock, if you can help me please Thank you
Leads Desctiption
Why are we not able to use a Leads Description as a variable for any automation purposes. We get a lot of junk leads that contain the same keywords that we would like to more easily automate to delete. Any ideas?
Double emails in Sent folder
Hello! Please help me with a problem. I just signed up to Zoho and now I got some strange situation witn Sent emails - they are double. I reply to any email and in Sent folder I see two replies. Before moving to Zoho I didn't have that situation. How can I resolve it? Thank you.
Bug: Editor shortcut keys no longer work in Firefox 65
Issue GWZ1044 Firefox just updated to version 65, and now several keyboard shortcuts in Zoho Wiki WYWIWYG editor no longer work. In short, these keys are being grabbed by Firefox, instead of being sent to the editor. Ctrl-B and Ctrl-I invoke Firefox Bookmarks panel, instead of applying bold or italic to the selected text. Ctrl-U invokes a new View Source tab, instead of applying underline. Ctrl-L, R and J all invoke Firefox functions instead of editor functions. Tab and Shift-Tab move the focus for
Can't upload images on dashboard
Hi, I can't upload images on zoho analytics dashboard. The screenshot shows the image is being uploaded, but it stays that way for ever. It never ends. The image is in "png" format and it weights 51 kb. Thank you! Christopher
Followers not up to date
Hi, the Brand Health view is understated compared to the number of followers, likes I have within the Social Accounts when I log into them directly. Is this due to data latency? How often is this data pulled?
Spf records can't be verified
I host with namecheap. I have been able to verify all records but spf records continue to have error even after entering the text records properly.
Setting Different Work Hours by Day of Week
Our company has different work hours on different days of the week, currently we can only enter the same hours for all weekdays.
Endless Loop
I am on an endless loop trying to log in. Zoho wants me to input my phone number so it can be verified. Eventually, I get the text with the verification number, but there's no place to verify! What am I supposed to do? This is absolutely the worst, most obnoxiously user UNfriendly email situation I've ever encountered. HELP.
Email account is Inactive
Hi Team, Our team email id's are inactive when i try to login. 1. Lisa.s@infrascalecloud-recovery.com 2. Lisa_s@infrascalecloud-recovery.com We have an login issue in the both account. Could you please active these accounts as soon as possible. We are using these accounts to send email to our opt in customer. Thanks, Paul
Uploading the images for Posting
Hi, I face a problem in uploading more images for posting on my social channels. It is letting me to post only 1 image on Linkedin and Instagram. Please let me know if there is any other way to post more than 4 images on these platforms. Awaiting your response
Embedded video from vimeo won't play on apple tv
Hey there, have an embedded video from vimeo that plays just fine on the web version of zoho show. When I attempt to go to that slide it won't start the video, shows a white screen with a jpeg logo. Could use some help getting it to work :) Thanks James
someone registered my domain name
I am owning this domain "manasgroup.co.in", but when I try to add my domain in zoho it says "This domain is already associated with this account "c*****t@m*****" which is not me.
Email blocked
My email is blocked.I can't unblock it via https://mail.zoho.com/UnblockMe And I even can't send an email to zoho support. How can I unblock my mail? And what's the reason of block?
Not receiving email
Hi, I am not receiving email on my zoho email since the 27th of february, I tested sending an email to my own account and received a 421 error back. Can you please assist? Thank you!
Mail recieve in desktop slower than mobile
Hello Zoho Mail, I recieve email in laptop slower than mobile. I use IMAP protocol. Please check this trouble. Thanks! 717 architects
Generating access token
I have problems when adding the Client ID as self client, I attached a doc with more detailed, I´m trying to connect with API a webpage I´ve made several tries changing the redirect URL with no sucess on the second step when using the self client to get the grant code
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