UNBLOCK MY ACCOUNT!
Hello, My account has been blocked for no reason and now I can't send a single email. PLEASE fix this ASAP! Thanks! mantas@shipzee.com
Could not send an email
Dear Team, This is regret to tell you that, I am currently facing the problem to send a simple email. I dont know what is the wrong with my account. When I am trying to send an email I get this message: "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked". Please do the needful regarding this as soon as possible as it is my newly created official email -id. Regards, Sayan Ganguli
Zoho WebMail -- Missing/Disappearing emails
Hi, i lost all my EMAIL JUST BY MAGIC. Please help me find my all INBOX EMAIL its very very URGENT Thanks
Change Role from CEO to VP Sales
Hello, I just signed up for a test account. My account was automatically assigned the role of CEO... I cant find a place to change it to VP Sales. Is this a bug??? Haim
Check spelling does not work
Check spelling in Zoho Mail does not work in any language, just it frezee.
Emails go to Spam when using Zoho signature!
Whenever I use Zoho signature, be it plain text or with some embedded image and sent an email to gmail, google puts them in the spam box!. When I remove the zoho signature, it no longer goes into spam. Kindly help. Thank you.
Exclude Users from being added as Contacts
Users have enabled IMAP email sync. When e-mails are imported, other (internal) users are automatically added as Contacts in Zoho CRM. Is there a way to exclude my own domain users from being added to Contacts?
Zoho CRM java SDK throws exception while create records
Hi there, I am getting the exception from Zoho CRM java sdk while creating records. Below is the code. and the exception. Excption image try { ZCRMRestClient.initialize(); // Initialize app with credentials } catch (Exception e) { e.printStackTrace(); } // Select Module type List<ZCRMRecord> records = new ArrayList<>(); ZCRMRecord record1 = new ZCRMRecord("Products"); //module api name ZCRMUser owner = ZCRMUser.getInstance(675035425l);//
Not able to add domain to Zoho one
Dear Team, We have been trying to add zoho mail application to our Zoho one suite of application and have been facing issue and same has been informed to zoho mail as well as Zoho one team through phone and have done remote session shaing with teams for more than 8 hours in last 5 days but of no use and response. Please help us to configure Zoho mail to Zoho one application so that we can use the application as per our business use. We have been struggling and putting times in getting things
get an error when trying to get token
when i trying to get an token. can any one help in this situation? https://accounts.zoho.com/apiauthtoken/nb/create?SCOPE=ZohoCRM/crmapi&EMAIL_ID=kevin.******@aipxperts.com&PASSWORD=AvhF9YCpY7yI&DISPALY_NAME=mynodeapp
I have a problem after update data in deals for all records
Hi, we are performing the put record method https://www.zoho.com/crm/help/api/v2/#ra-update-records it inserts data into the field №2 http://joxi.ru/RmzGjyWS048pQ2 from the screenshot we We see that the transaction has field No. 1 and No. 2 filled, but the problem is that field No. 3 is not being counted, but if you take field No. 2 for editing http://joxi.ru/BA0EqYzSJ3LBWr and click save, that field is recalculated and we see that field No. 1 remains the same, but fields No. 2 were recalculated http://joxi.ru/MAjOn5KS4l04Wr
Valid emails being rejected by zoho mail server: 451 4.7.1 System Error.
Hello I have a bunch of machines that automatically send status updates to my email accounts hosted on zoho. These have (this morning, 30Oct2018) stopped making it through.
User is already present in another campaigns account
Hi there, I enabled Zoho Campaigns on our Zoho One account and logged in to test it out. One of my colleagues tried to do the same, although I had not added him in the One Admin Panel. Now when I do try to add him I get the error message in the title. When he logs into Campaigns it says he is using a trial. On mine it says I am using my Zoho One subscription. Pleas can you let me know how we can resolve this and get that user added to our Zoho Campaigns account. Thanks in advance
New Domain
Hello, I currently have an email address at alec@apexwebdrone.com through Zoho. I purchased a new domain yesterday and would like to make alec@apexweb.io. Is there a way to somehow convert my preexisting account to do that? I tried to just make a new account, but since my phone number is registered to the original one I am unable to make a new account. Any help is highly appreciated! Regards, Alec G.
Problem: New UI - Misaligned Fields
With the new UI rollout has anybody else noticed misaligned (custom) fields all over the place? I have issues in the following modules: - Quotes - Sales Orders - Accounts - Contacts - Leads - Tasks - Cases Screenshots attached. This was reported to Zoho at the beginning of the week but no resolution. It's not a huge deal but looks very unprofessional and just another chip away at the confidence level my users have in the system. It would be nice if you had the ability to switch over to the new UI
Firefox
When I try to login using Firefox, the page does not load at all, it is completely blank. Login works on Chrome. Firefox version 65.0.1 (64-bit) on Windows 10 PC.
Zoho Projects Mandatory fields
Hello, There is no option to ask for non custom fields to by mandatory. It says this is a system field and can not be touched. I want to make mandatory In tasks the user (assignee) In projects The group The task layout to choose from without default The funcionality allready exists on custom fields why not on system fields also? Have you plans for this?
Mail rate exceeded limit
We've just received this: Dear User, Correo saliente bloqueado. Motivo:Mail rate exceeded limit However, we realize that this might have been unintentional. To unblock, please click here. Thanks, Zoho Mail Team P.S.: This is an auto-generated message. Please do not reply to this email. I have checked the mail accounts which usually send mail and haven't found any abnormal sending rate. However, we would like to know the culprit to investigate if any user has been compromised.
Fetch Records Troubleshooting
I'm at a loss right now. I have Table 1 that lists fields ID, Length, Amount. I am trying to Fetch records into Table 2 when the ID entered into table to is equal to the ID in Table 1 and insert Length and Amount. Here is my code but it doesn't return anything x =Table1[ID == input.ID2]; input.Length2= x.Length; input.Amount2 = x.Amount;
Email already exists
Hey, I am wanting to create a hello@ account but it's telling me that its already made. When I try reset the password for that email account I can only send an email to that one so I'm at a brick wall. Would you be able to look at what is going on. I am able to create a ben@ not hello@ Thanks
Business continuity issue for client - Free plan not upgraded despite making payment
We had mapped a client to our Zoho Store account, and made a payment on their behalf for 1 year Standard plan for Zoho Books. It was showing us that the client is now on a Standard Plan, however, our client has reported that they are still on Free Plan. This has impacted their business, as they are not able to generate new invoices for new clients. This is not done, as payment has been made, and service is not provided. We seek an urgent solution for this issue.
New Page Created Just Hangs and no Deluge Tasks Available
When I create a new page, it hangs and I don't get any buttons on the left such as Insert HTML or any Deluge Tasks. It gives me this but the just shows the animated ellipsis forever. Tried it in Chrome and Safari and same result.
ZohO Download.
kinldy sort ,i cant download excel from spreed sheet.
I have a blocked account.
I am a few days without receiving email at: henrique@palelog.com.br Could you help me? I'm putting an attached image to better identify the error. I am a few days without receiving email at: henrique@palelog.com.br Could you help me? I'm putting an attached image to better identify the error.
Duplicate documents from one photo on Android
Yesterday, with the Android Books app, I added a receipt photo as a new document. After I took the photo, returning from the camera activity, I was required to reenter my Zoho app PIN (I don't know why). After I entered the PIN, four identical documents appeared, all with the same filename, and all with the same photo that I had just taken. This bug chews through my document scanning allotment.
Cannot Access Campaign Subscriber Lists
I am not able to access my campaign subscriber lists, in spite of the correct permissions set up by the administrator of our account. What am I missing?
Webform integration. Two different forms (panel) and pop-up. In the URL, it does not executes validation of required fields
Hi, I have been trying to integrate a webform to track leads directly from my wordpress site. For the past few days it did not worked because the send button was grayed out. Today, I noticed that when I don´t edit the form but click on "Embed options", the code shown is slightly different and does allow me to submit and I do receive it in my Leads view. BUT: It does not run the validation of required fields. I can submit a totally empty form. The form shown at the end of the creation process, has
Zoho Not Becomes Laggy
Dear Zoho, I started to using Zoho Notebook.. I think Zoho Notebook is the best for taking note.. but i noticed that after adding 5 or 6 Notebook and some note.. All the notebook become lagg and slowly.. When i try to open the menu.. Need to wait to open.. and eat lots of ram.. sometimes the app closed.. its like force closed.. happen on my Phone.. Im sorry if my english bad :'3 i just want to tell theres a problem.. Thank You, Fadjriaf
Programming language support in Zoho Store
Hi, I am trying to use Zoho Store to build an eCommerce site and found challenging to implement few things like building advance panel for selecting colors etc. Can anyone suggest when can we expect any programming language support for custom scripts? Thanks in advance.
I have problem with zoho email: SEND MAIL: ERROR CODE 550
I have a problem since 2 days: i can not send email from ZOHO. Please help me, it is very very important. This is the error i get: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. hathuan.hymetco@gmail.com, ERROR_CODE :550, ERROR_CODE :5.7.1 This message does not have authentication information or fails to pass 5.7.1 authentication
Why my account has been blocked by 554 5.1.8 error?
Hi everyone. I'm desperate since sending and receiving email from my account has been blocked by error 554 5.1.8 . What I've done wrong? I neither do send any bulk mail, nor exceeded my mailbox size. I'm in real trouble since that's my main email account. Please help! my account leszek (dot) olszanski (at) zoho.com best regards Leszek
How to remove apps we don't want to use?
Hi there, Can you please let us know how we can remove apps from our account - like Assist, Cliq, Invoice etc? Thanks,
Do not get in mail page
Hi, I do not get to mail page I log in, insert login, password, then go to https://home.zoho.com/home and hang in this, do not load page, do not get mail. Nothing. I tried different brousers and different computers in office, but all the same, I do not get my mail. Problem only from office, I have no problem to get my mail from my home computers. Our mail domain ovtr.net Our IP 81.17.147.142
Not Receiving emails.
After updating MX Records, I am getting below mentioned errors, Please help me this regards. zone aubercar.com/IN: www.aubercar.com/MX 'mx.zoho.com.aubercar.com' has no address records (A or AAAA) zone aubercar.com/IN: www.aubercar.com/MX 'mx3.zoho.com.aubercar.com' has no address records (A or AAAA) zone aubercar.com/IN: aubercar.com/MX 'mx.zoho.com.aubercar.com' has no address records (A or AAAA) zone aubercar.com/IN: www.aubercar.com/MX 'mx2.zoho.com.aubercar.com' has no address records (A or
Email delivery delay
We're having a new domains where zoho is mail server, and we're experiencing very slow mail delivery (SMTP) > 2 min for at regular mail < 50 kb. And often 2-4 min for a mail ~1.5 mb. We're on a 1gb/1gb fiber. Whats the problem, and how to solve, it's not acceptable. //Hasse
No puedo recibir correo, pero si puedo enviar
. Alguien puede ayudarme a configurar o decirme como soluciono este problema . Me rebota el correo con el siguiente mensaje. El mensaje no se pudo entregar. El sistema de nombres de dominio (DNS) ha informado que el dominio del destinatario no existe. Póngase en contacto con el destinatario por algún otro medio (por teléfono, por ejemplo) y pídale que le diga a su administrador de correo electrónico que parece que su dominio no está registrado correctamente en el registrador de dominios. Proporciónele
Error code 550 - I can't send my email to gmail
I have this problem with all my user email. But when they send the email again, email can send. What can i do to remove this problem? Please contact me throw hoangtucse@gmail.com hoangtu@chuonchuonkim.edu.vn --------------------------- This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. vegefoods58@gmail.com, ERROR_CODE :550, ERROR_CODE :5.7.1 This message does not have authentication
Zoho Desk Domain Mapping Issue
Hi, The domain mapping is not working from step 2 (see screenshot). I've done everything correctly and double checked it. Please help.
Zoho One customer ... Website has been downgraded
Yesterday, we had full reign of our website. Today, we are downgraded and cannot add more than 10 pages? Is this the correct version for Zoho One customers? I remember when I signed up for the product, we had professional version of all products. Has something changed?
select command to set a choice in drop down of a subform
Hi, I have a drop down list in subform which is dynamically populated when the record is added. However when the record is edited, only the selected option remains and other other options are removed from the drop down so the user is not able to select another option. I do not know why the drop down is not populated. As a I am re-populating the drop down, the original selection is lost. When I try to save the selection to a variable and then use select command to assign the same option, it gives
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