account hacked
My account was hacked and now I can't send or receive any messages. I've tried to reset my password but it says I can't use a word from the dictionary.
Cant update personal settings
I would like to know if this is a bug. In de personal tab section under Zoho Projects, we can adjust the avatar but also the theme colors, as well as the first tab viewable. The problem is whn i change something the update button at the bottom doesnt do anything? When i check this page using chrome web dev, this page has TONS of errors.
554 5.1.8 Email Outgoing Blocked. Please help...!!!!
I dont know why my account has been blocked. Please unblock my account. This is my primary E-Mail ID
My account is locked
Hi, My zoho mail has locked from sending email and it shows message " Unusual activity detected. Your account is locked from sending emails.". So what can i do to unlock my mail ?
Lookup field issue
I have a Student education form. In that I have created instituation name as lookup field from institutaion form. While creating the lookup field, selected the "create new entry " choice. If the user wants to add new instituation, he/s she can click new entry. User is able to open the "institution" form. My requirement is when the user select new entry choice in lookup . only instutuation name needs to be shown, other fields needs to hide. Please help me to solve the problem that would be of great
How to block an Estimate once it's converted to Sales Order
Hi! When I convert an Estimate to Sales Order the Estimate don't change the state and my customer can reject the Estimate although it was invoiced. I need to know how I can block the estimate once it's converted to Sales Order. Thanks,
[Feature Request] Nested Workflows
Problem Workflow list can become very long, making it hard to identify what workflows are responsible for which actions Suggestion Nesting or Foldering functionality of workflows Current Workaround Attempting to generate a naming scheme, however this is non-ideal SmallBestOriginalRemove
Unable to process your request. Please verify if the name and value is appropriate for the "email" parameter
We have Mail Add On enabled. We open the Emails tab in Zoho CRM, select an email , then select the CRM tab at the bottom right of the mail preview pane, then select the potentials tab and potentials come up that are connected to the email address of the account, however when we click on 'Associate' next one of the emails, we get a red warning that it was not possible to complete the action, with the message quoted in title: Unable to process your request. Please verify if the name and value is appropriate
Advanced Search Candidates
I performed an advanced search today using an added criteria of job title containing "engineer". The result brought up 319 candidates from my database of 2275 candidates. I then mass-associated the first 100 results to a job opening. Upon associating the first 100, Zoho took me back to 2275 candidates, not the 319 specific to the advanced search I performed. I was attempting to mass associate all 319 to one job opening and couldn't do it as there is only 100 per page.
mail/contacts/calendar services are not enabled for your account.
Hello, I signed out of my Zoho mail app. When I tried to log back in I received a message saying, "mail/contacts/calendar services are not enabled for your account. please contact your admin to enable these services through the control panel". No settings were changed in the control panel since the app was installed. What do I do to get back into the mail app? Thanks!
Tabular Section changed to Subforms
Our client needs to add more than 5 fields to a section with multiple entries, currently the Tabular option in recruit restricts this. When is the platform used to build recruit going to be moved over to the same as Creator 5 and CRM, because neither of these have the same issue? We don't want to build them a complete new recruitment system in Creator 5!
I don't recieve the verificaton code
Hello, I'm trying to log in to my Zoho CRM account, and it asks me for the verification code for the two factor authentication. But the problem is that i don't ever recieve this code. Even if I try to log in on the mobile app. Does anyone know what i should do?
Zoho Desk to Zoho Creator Intregration
I am trying to connect my zoho desk extension to creator. I able to pull data, from my creator application, but now I want to pass parameters for either specific record retrieval or post data to my creator application. var reqObj= { url : https://creator.zoho.com/api/<format>/<applicationLinkName>/view/<viewLinkName>', headers : { 'Content-Type' : 'application/json' }, type : 'GET', data : {'test':"key"}, postBody : {},
Zoho inventory table
I have a new client that use Zoho Analytics for doing reporting on Zoho Inventory. It’s a bakery. In sales order we have all items that have been ordered by his clients. We need to do a report by items to have the production scheduled. We need to sum all orders by items for each expected delivery date. We have activated Zoho Analytics with their Zoho Books account, but I only saw the table on Sales Order with subtotal by order. I don’t have all items by sales order. I guess it’s like Sales Invoice,
I can't create new user
Dears, Please advise the below message once i create new user Unusual activity detected from this IP. Please try again after some time. Brgds, Anwar S
Error 552 5.1.1 Sender Address Blocked
Hello I tried to send an email and it gave me the message: Unable to send message;Reason:552 5.1.1 Sender Address Blocked Can someone please unblock my account so I can send email again? My email is administracion@red-solutions.com Also when somebody send a email then appear the next error Error remote response 552 5.1.1 Mailbox delivery failure policy error I dont know why that is happen again. Thank you. Juan
Approval Workflow -- completed tasks not showing for Approver.
When using the Approval Workflow, as the Approver, i can see the Pending Tasks, and can Approve or Reject them. But then I cannot see them in the Completed Tasks. The user that submitted the task is able to see them in the Completed Tasks, however. I thought when I first tested this, i could see them as the Approver, but I have no idea what changed. Anyone have any ideas what could cause this? Thanks!
Change status icon
Hello, I encounter a bug (or change made on purpose maybe) since yesterday. In the Hiring Pipeline, I do not have the "change status icon" anymore, which was close to the pen to edit the candidate profile (see attachment, only the edit function is still there). It was convenient to have the change status icon there. Regards, Olivier
I can't import leads to Zoho CRM!
I try to import only 6000 leads through the XLS file (CSV and XLSX). Zoho always responds: its impossible import more than 25,000 leads. I tested an XLS with 20 records, and Zoho also replied: its impossible import more than 25,000 leads. I am working on a free Zoho account. What's going on?
DOMAIN_NOT_RESOLVED
Hi, We are having problem sending emails within our office, but we can send and receive emails to/from others.
My account was compromised and blocked.
Can you unblock my account you are doing it for every one else
Cannot open dashboards
I'm unable to open dashboards I made or the associated query tables linked to those dashbaords, and I keep getting shown the same error message: Alert Message Sorry, an unexpected error occurred when performing this operation. The error has been logged and will be looked into. It would be of great help if you could provide us with additional information using the ''Feedback'' link.
Installer will NOT run in Fedora
Although Fedora is in the Linux supported list, all of the install instructions show Ubuntu. The .desktop file will NOT run in Fedora 29, it will only open in the text editor. I can set the file to run, yet nothing happens. Trying to run the file in the terminal results in many error messages. Is there a dependancy that I need to install first?
Zoho IP is blacklisted
Hi, We are facing this problem when we are sending to some of our clients. We did a check, the mail IP seem blacklisted. Please advise asap. Thanks! ----- The following addresses had fatal errors ----- [Status: ERROR, Address: <REMOVED EMAIL>, ResponseCode 450, Service temporarily unavailable; Client Host [135.84.80.217] blocked using Trend Micro Email Reputation Service. Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=135.84.80.217
Pre-defined Supplier and Stock Control in Non-Inventory Items (only purchase and sale)
Hello!! Our company buys and sells items but does not stock in our stores. It is important for us to know the supplier that we buy and their stock How can I have this information in non-inventory items? Thanks!
Re-curring missing sent items from my PC Mozilla Thunderbird
Usually when all sent items are missing from my PC Windows 10 Mozilla Thunderbird, what I did is I deleted the IMAP account. And then after re-add my IMAP account, usually all my inbox, drafts, sent items, etc will come back. And after a short while, sent items will be empty again. Could anyone help me, what is wrong ? This only happened specifically in my PC mozilla thunderbird email client, it does not happen in my ipad or android email client.
Unable to receive emails - post website migration
hi, hope someone can assist me with the following. ive pushed out my website last week which changed the A name from crazy domains to bluehost domain. My cname and mx stayed the same. On crazy lister i just noticed today that my email stopped working today. i host my domain on crazy domain. when I jump into settings on zoho, it says that my mx and 2 others are not connected. testing: - can’t receive emails - can send emails assumption. - when I changed my aname from crazy lister to bluehost. It
Zoho Email Stopped Working
Hi, Hope someone can assist. I've recently launched my website (wordpress platform) and moved into production to www.rnlpropertyservices.com.au I did change some settings within my domain controller. I purchased my domain off crazydomains.com.au. My email address was working however ever since migrating over it stopped working. I still have the same DNS Settings. - CNS Stayed the same - MX Record stayed the same (10,20,50) Only thing i added to make my website live was Name Servers which i configured
Server denied POP3/IMAP access for the given username and password.
I have the same problem. Password tried to reset. That's just the story began after the mailbox volume was exceeded, but after clearing the mailbox, it still does not start up. Outlook tried to configure via POP and IMAP. When configured via POP, the password did not fit both the SMTP server and the POP server settings. When setting up access via IMAP, the password did not fit only the SMTP server. TFA is not included in any organization of the user. Tell me what to do?
Activate Bank Feeds option is missing
Hi, My South African based client has a bank account in Books that has an inactive bank feed link to it. They want to Activate the bank feed again. When i select the activate bank feeds option it is asking me to select and account but it is not allowing me to select anything? How can i go about activating the bank feed again? Thank you.
ACCOUNT INACTIVE
Account is Inactive" - please help! My email address - privatepokemongo1107@zoho.com .. please reactivate my account Thank You
Cannot receive emails
Hello, I noticed that I can't receive emails in my Zoho mail (I tried it myself and emails get rejected by server). When connected on my Zoho account I see 3 errors (MX, SPF and DKIM) but all my settings including my MX seems correct though except DKIM which does not appear anywhere (I'm using Shopify). I added attached files so you an see them. On MXToolbox I get "2" errors but it only show one which is DMARC "DNS record not found". I really need help for this as I'm pretty new into pro emailing
MX verification issue
I have added mx records in godady DNS, verified https://mxtoolbox.com/ but still alert in my account and i am not receiving any emails. please help my domain is http://www.spotlers.com/ email here is support@spotlers.com
Unable to upload attachment. Please contact the forms administrator.
I have been trying to attach png and pdf files to this forms but the aforementioned error shows up. How do I fix this?
Cursor Position when editing SQL queries
When Creating or editing an SQL query I need to move the bottom of the query box up and down frequently to show or hide the bottom panel. To get the mouse in exactly the correct position to show the double arrow symbol is very difficult. Is it possible to enlarge the area where the double arrow shows to make this easier and quicker.
Can't add tasks quickly without importing them
Hello, I must be missing this obvious feature found in all task software. how can you add tasks quickly? I see the import option but no one wants to spend time setting up an import sheet everytime they import tasks. Where is the quick add option or shortcut key? Thanks, Ryan.
Unable to connect with PHPMailer SMTP
I´m trying to send a pair of mails through my app. I´m using PHPMailer to do that This is my code class SendMail{ protected $mail; public function __construct(){ $this->mail = new PHPMailer( true ); $this->mail->isSMTP(); $this->mail->setFrom('messanger@mydomain.com', 'MEssanger'); $this->mail->SMTPDebug = 4; $this->mail->Host = 'smtp.zoho.com'; $this->mail->SMTPAuth = true; $this->mail->Username = 'messanger@mydomain.com'; $this->mail->Password =
We can't to send an email to the partner "Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216"
We can't to send an email to my partner We need to send mail to that email to work. Please help me. We are in urgent need of your help Thanks you! Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216
Email Subscription Confirmation - "Suspicious link" Message
Testing our email series and using Mozilla Firefox and Gmail, this is the warning I get when I click on the Confirmation button. This will KILL subscriptions! Is there something I need to do from my end to make sure that potential subscribers don't receive this message?
Stuck on email / domain setup
I've created a zoho account for email. I'm prompted to enter my domain. When I do that it says the domain is already registered. But I can't continue any further or get to access or use my email. Have I created two accounts ? What's going on. All I need is an email with my domain. Thanks Lee uk
Next Page