Contact instant integration
Hi Zoho team, I'm quite disappointed that I need to either manually click every time or wait for the automatic sync to start transactions with customers in books. I should be instantly allowed to perform transactions with contacts as soon as i enter them as a contact. Can this issue be resolved ASAP?
Cannot retrieve super admin password
Hi , I am trying to login to my super admin account suhail@lattice.ae, but my password doesn't work. When I tried to reset the password , the reset link was sent to my secondary email, but couldn't find an email from zoho on that email address i. e suhail@lattad.com. Please help me to retrieve my super admin account password as it is very important for me to receive emails from my clients. Please send me the correction to ideas@lattice.ae which is one of the user account under my super admin account.
Not recieving any mails
error msg showing while sending mail to my zoho accountI am NOT reciving any mails, when I send an email to the ZOHO email address . Please look into this and tell me what I need to change. the error which i am getting is uploaded hereby Thank You
Re: Cant Recive emails international-adjusters.com
Hello Thank you for the work done I cant receive emails but i can sent i have checked in mxtoolbox.com https://mxtoolbox.com/SuperTool.aspx?action=mx%3ainternational-adjusters.com&run=toolpage And everything is fine but The domain name account is international-adjusters.com I dont work i cant receive emails in my inbox
Copying from Another app(NoteMaster) into Zoho Notebook
Having opened a Notemaster note in Zoho Notebook as a text file, I find that I am unable to edit the file in Notebook. I was hoping to be able to do this as it provided a relatively quick way of allowing me to cleave Notemaster and join Notebook. The other option that I had was to open the note as a Word file rather than text. Would that have allowed me to edit it afterwards?
Account not Active
Hi Team! I noticed that this is a common issue with your mail service and as it stands I'm having the same Account not Active problem. Email: lui@cosource.us Kindly activate it again as soon as you can. Thanks! Sincerely, Lui
problem to receive emails
Good afternoon, I would like you to inform me because they reject the emails when they try to forward it to my inbox (webmaster@betalfa.co), I try with a test mail and if it arrives without problem. Attached image of the mail that is rejected.
DOMAIN NOT RESOLVED error message
I send emails to multiple individuals at the ottawa.ca email, but only get this message for one...? I get this message every time I send or reply to this particular address. Your help is appreciated! This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 17 Oct 2018 12:26:30 -0700 from diane@tiredsole.com [diane@tiredsole.com] ----- The following addresses had fatal
Where is the group address book?
Group notes, tasks, calendars, bookmarks. Where is the group contacts?
Date-Time Error on record update,
Hello I have this simple loop script to update a date-time field with a date/time specified. I have the variable being passed in as a DateTime, but im receiving and error that the timechange variable needs to be datetime? It already is? Can you look and see why this is erroring out? //Define the query to locate all the records that match a zip code. query = "Zip_Code:equals:75056"; //Create the list col_leads = zoho.crm.searchRecords("Leads", query); //Date-Time for the record update. timechange
Outgoing disabled
Hello Zoho team i am getting an outgoing disabled error on my email gilberto@tecnovita.com.br When i tryed to enable i'm getting the message "just for payed users..." something like that... I think someone stole my password. I make a new password right now! Can you check this problem for me, please? Thank you!
Account inactive
Hi, My email account "gadjodilea@zoho.eu" appears as inactive. Please have a look asap. I want to switch to a paid plan as soon as the problem is solved. Regards, Marco Rijna
Undelivered Mail Returned to Sender
Bom dia! Erro no envio de e-mail. Abaixo o erro: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. apoiofinanceiro@grupocamarotti.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216 (#5.7.1)
Document is weak
Hi. I want to work only sheet api my problem; I can't get TOKEN... Step 1: req https://accounts.zoho.com/oauth/v2/auth ?response_type=code &client_id=1000.P4Z0WWOLFDGRT23126TYD3B4JWQ5TE &scope=ZohoSheet.dataAPI.UPDATE,ZohoSheet.dataAPI.READ &redirect_uri=http://mydomain.com/zoho_result.php &state=-5466400890088961855 res http://mydomain.com/zoho_return.php?state=-5466400890088961855&code=1000.041b7b5928bbab9f0af9fdce95126e73.1fac756c41995bd37728b2ec5c1f2d1d&location=us&accounts-server=https%3A%2F%2Faccounts.zoho.com&
Unable to send a message; Reason:554 5.1.8 Email Outgoing Blocked
Hello, Our mailbox is blocked, because of "Unable to send a message; Reason:554 5.1.8 Email Outgoing Blocked". Can you explain this problem and help us? Looking forward to your answer Adam Makuła
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Migration Problem
Evernote Migration Stuck at 65 % Please Resolve Email adress = pankajpandey2293@gmail.com Please Resolve the Issue Its urgent
Detail View of Lookup-field-link has no edit- and delete-option
Hello, I'm having an issue with the Detail View in the recently updated look of Zoho Creator. In the average case the Detail View gives the possiblity to edit, duplicate or delete the record. (As long as it is enabled like shown in 4: the settings of the linked record) But if I'm following the link of a Lookup field to the linked record as shown in 1., it doesn't show the buttons in the upper right corner. (compare 2.) By using a report of the linked record, the Detail View shows the buttons correctly.
Default values don't get pre-populated when receiving emails but is pre-populated when creating them manually
We did create some new required fields on one our layouts which all have default values. These default values don't get pre-populated on new tickets when we receive new emails but are pre-populated when we create new tickets manually. We have over 10 of these fields on this particular layout so it gets very tiresome for our agents to select the default values on them to be able to modify anything on the ticket. All of these fields have the same 2 values where one them is the default but the new ticket
Account Blocked
I tried to send email and it says this - Reason:554 5.1.8, Email outgoing blocked. Why? My email is anthonyugesq@zoho.com
No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked
Buenos dias Tengo problemas para enviar correos, me sale este mensaje de error. Adicional a esto no puedo acceder al correo del superadministrador webmaster@ingacol.com dado que no reconoce la contraseña. Agradezco su ayuda,
Different views of groups of notes in a web and droid app
Hallo, dear Zoho, groups are differently organized on both platforms? (even after multiple sync) THX, have a nice day.
Trying to customize the Chat float button
Trying to customize the chat float button so when no one is online it doesn't say: "Leave a message" "Leave us a message" as it currently does. But when I go to change the button appearance and change the First line text to something else, when I save it I get: Error occurred while processing your request. Please try again later! Well, it's later and this doesn't seem to be magically fixed.
Blueprints can't be saved since yesterday
We did encounter a problem which involved saving the modifications on blueprints. We were working on 2 different blueprints and after a while we started having a problem to save our modifications. The problem did sort out on one of the the blueprints later on but the blueprint for our "Parts" department still can't be saved. Please solve this problem asap because we are planning to start to use them starting Monday.
Linking to local network files
Is it possible to remove http:// prefix from the URL field ? My files are located on the network drive eg. Z:\FOLDER\PDF_FILE.pdf When using URL field it forces browser navigate to http://z/FOLDER/PDF_FILE.pdf instead of file:///Z:/FOLDER/PDF_FILE.pdf How is it possible to link to local files for local network use?
OneAuth deleted my account info when I used a second account (2nd being .eu based)
I set up OneAuth on my original US based Zoho account to try & test. It worked well for a while. I then tried to use 2fa with my EU based account. It deleted the settings for my US based account. I decided the app was not mature/stable enough and switched to google-authenticator where both accounts now happily reside. One of the reasons I switch between accounts is to show potential users demo's, but most of ZoHo products have a freemium version (so a very limited test for free for Forms, Survey
How to create a record in a Creator form from a CRM function with Integrator and Subform fields? Using zoho.creator.createRecord()
I want from a custom function in CRM, create a record in a Creator form, sending data from the CRM. The problem seems simple, but I can not fill in all the fields that the form has. I can create the record, and fill in basic fields like text or date, but an integrated field with CRM, no. Neither do the fields within a subform. This is my "Visitas" form. ("formLinkName") mp = Map(); Visitas_del_dia = List(); visita = Map(); visita.put("Oportunidad","68916000001564945"); visita.put("Hora_Visita","12:30");
Remote authentication next steps?
I've got domain mapping done and applied according to Domain Mapping area. However, when going to setup remote auth, seeing a message to complete Domain Mapping. Confused..is it not already setup when domain mapping shows all good?
No news push to Campaigns when offline
We have just realised that when all operators are offline and there is a "send a message" in the chat box, and if a customer ticks for news then they do not sync to Campaigns. This is crazy. If that option exists when offline then we must capture those details in Campaigns - it is pointless otherwise. It needs to work asap as we are losing customers who think that they have signed up for news. Sales IQ is great ad we use it on a daily basis but this makes it inoperable and makes our company look
api internal error
var url = 'https://books.zoho.com/api/v3/salesorders?authtoken=' + token+"&status=open"; var response = UrlFetchApp.fetch(url); return = "code":1000,"message":"Internal Error"
Zoho CRM Weebhooks to PHP code
Hello, I'm trying to create a webhook that trigger contact or lead information when a field is updated, but I don't know how to do it. I've made webhook and I can send to a URL (requestbin, to test, for example). But I don't get a JSON format. I've followed a lot of tutorials, but I'm not able to do it. How could I do to receive a JSON like this in Zoho CRM? { name: Example lastname: Example mail: example@domain.com } Thanks for your help!
Not able to genrate the accesstoken using refresh token.
Hello, I am using the refresh token for generated access token not able create here i got the output. I have attached code genrating the accesstoken and refresh token please check. Array
(
[refresh_token] => 1000.9eb87eba7593d87bb1bf215e08e6bd77.66363d84b9319cd4864c78285d2ab41d
[client_id] => 1000.DBP0HOVT03N617777555YGQ25PJ53Y
[client_secret] => 85dc3dfb1ab24da6a63300ad3b256305ec7ee4f4e5
[grant_type] => refresh_token
)
Mobile App: Insufficient Privileges to change Lookup Field Value in Blueprint Transition
Hi, I'm using a blueprint within the official android mobile app. Within that blueprint, there is one transition during which the user is asked to change the value of a lookup field that is linked to a custom module. The prompt comes up fine but upon tapping the lookup field I receive a popup saying "Insufficient privileges to perform this operation. Please contact your administrator." I'm using the app as the Super-Administrator of the CRM account. API access is enabled for that user and I encounter
Your email is inactive
Hi Zoho Team, I have an account with domain shashis.info, I am unable to login to any of account it says your account is inactive please help with this I have primary emails, that is me@shashis.info & bp@shashis.info. Thanx in advance.
Payment Processing issues with Payflow Pro
I have a customer with an active subscription in Zoho that is getting her credit card declined because of address verification. Here's the problem - all references to her address in Zoho are correct. The incorrect address is being pulled from a deactivated profile on recurring billing in PayPal Manager. I've worked with PayPal and they cant delete the old profile, their only solution is for me to update the old profile with the latest address info - not acceptable. Is there anyway to "tell" Zoho
HELP! Anyone else been effectively "shut down" by Zoho Campaigns?
COMMUNITY ADVICE FOR ZOHO CAMPAIGNS AND BEST PRACTICE HELP NEEDED PLEASE! We moved our CRM and marketing operations over to Zoho in June of this year. In doing so, we moved over our marketing email lists, built over years and containing opt-ins from many marketing campaigns as well as current and former customers. In doing so, we have run into numerous issues in trying to send to these same folks we have imported, using Zoho Campaigns. Our account has been blocked so many times, and the review and
Problem with new user email account
Hi, We are trying to create new mail account for a new user and partner of our company and anytime we get the following message: Lo sentimos, no podemos procesar su solicitud, comuníquese enviando un mensaje a support@zohomail.com We would need a solution for this issue Regards
Email department dont get any emails
Hi I have added several departments and several emails. But the only email that work is the email that is standard (support@....) and not they I have made. How to fix this?
Access denied from this IP address
Hi, some time ago I added the IP lock to my account info @madnessfilms.mx , and now I am trying to access it and I can't because apparently I have a different IP address, please help me out with this! it is very urgent for me to access.
Change MX records
I used Zoho mail a long time ago, but I needed to change the host of my domain. Now I need to change the MX records of the new host to receive the emails, but I'm afraid to losing my old emails after the upgrade. Will my old emails still in my inbox after the update of MX records?
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