Multiline text field removes carriage return/linefeed after sync with Reports
Hi, I have a multiline text field in Zoho Projects which I sync with Zoho Reports. After sync it seems that the carriage return/linefeed is removed. Therefore when I create a report, the multiline field is now shown as 1 long line. Anything I am missing ? Kind regards, Peter Verschueren
Defaults when processing Documents (from Inbox)
Hi, This drives me mad every time I process my monthly invoices, not sure why it's taken me so long to bring it up really! While it's true some default appears when processing expenses and bills via the Documents, it seems to be incomplete in places. For example, if you select a document that where the vendor got correctly identified, then the category is set too. However more often than not the vendor isn't detected correctly and you have to select it. You then also have to select the category
CANT ACCED ADMINISTRATRION EMAIL
CANT ACCES EMAIL ADMINISTRATOR FOR MY DOMAIN quimicaoxtoc.com.mx, despite resetting vía cell phone number HELP!! we are migrating to pay standard versión right now!!
searchRecords API not returning right results. - ASAP
Hello, we have our system connected to ZOHO CRM for some time. From ZOHO CRM, we use the searchRecords method according to the criteria for downloading data. More recently, however, this method does not return all of our records. Interestingly, however, ZOHO also returns data that should not be returned. Can it be verified? ASAP - our client is very dissatisfied at the moment. I think the problem is simmilar to this: https://help.zoho.com/portal/community/topic/searchrecords-api-not-returning-all-matched-results
Sending Emails are not working from Ruby on Rails applicationm
Hello, I'm trying to send email through my Ruby on Rails application but I'm getting the error end of file reached Below is my Action Mailer settings, let me know what should I've to do ActionMailer::Base.smtp_settings = { address: 'smtp.zoho.com', port: 465, user_name: 'care@playsolar.in', password: 'MY PASSWORD', authentication: 'login', ssl: true, tls: true, enable_starttls_auto:
Help! I stop getting pop email
I have been using Zoho mail just fine for about a year. I pull my mail to gmail and somehow I stopped getting pop email on Sep 22. If I go to zoho mail, I can still see those email that came it but pop mail is not downloading them. There was no indication there was a problem and I have not changed any setting. Please help.
ZOHO CRM API V2 Issue - Urgent Help Needed !
Hello All We are facing an issue using the API Version 2 Auth Token. We have developed the code to integrate ZOHO CRM with third party system to get the data uploaded in ZOHO Module daily. However , the Auth Token is only valid for 30 min and then expires. This is the issue we are facing since past 2 weeks and have got no solution. Have already tried generating the Auth Token thru the links shared by support teams but thats no help. Can anyone help in this regards ! This is URGENT !
Spacing issue
Dear support team, Kindly refer to attached GIF. The issue occurred during replying ticket to clients. Kindly advice accordingly. Thank you. Best Regards, Tsang
User Blocked
Hello user in my account woes kardash@elektrosvit.com.ua blocked. Size Exceeds Limit. Now used space is 97% but account not unlocked.
Error: On new account - The email address you have entered belongs to a different deployment/region
I started a registration I thought some time ago with ZM but didn't set anything up, then registered yesterday I cant move to verify my domain with CNAME. I also may have put down UK as residence when Im in fact in France........ how do I resolve
Can't add user to a department
I'm getting an error saying "The number of agents allowed by your license has been exceeded. Please upgrade your subscription and try again" when I try to add a user to a department. This error is being displayed on all of our departments. I can delete a user from a department but can't add them back to the department. We are already on the Enterprise plan.
Unable to create other users in account
I just setup my domain strictlyfundslimited.com and I am unable to create any other email address. It keeps showing the error message You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Kindly assist.
Zoho email incoming disabled
Dear Zoho, Please enable email incoming for email: thangnq@magenest.com Could you explain why my account has been blocked ? Thank you.
Emails not updating for Help Centre logins
I've changed an email from an end user in the contacts section eg: oldTest@hotmail.com removed for user TestAccount new email for testAccount is NewTest@hotmail.com TestAccount though can still log into Zoho Help Centre using oldTest@hotmail.com even though this email is no longer associated with them. When I do a search in Zoho desk contacts for oldTest@hotmail.com, it says no contacts exist with this email. testAccount can also not log into Help Centre using newTest@hotmail.com even though this
Accidentally Deleted Emails
Hello Unfortunately, by mistake, in an attempt to reduce my mailbox size I deleted all my emails from this account nancy@essexbts.com Is there any way to recover these? Many Thanks
EMAIL ERROR CODE 550
Hello, I keep getting the following bounced emails and error code when I try to send an email to the following recipient. My SPF, DKIM and DMARC records are setup correctly. Please help me resolve this issue. From: mailer-daemon@mail.zoho.com Subject: Undelivered Mail Returned to Sender Date: October 4, 2018 at 12:29:16 PM EDT To: christine@nyds.net This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients.
Nie można wysłać wiadomości.Powód:554 5.1.8 Email Outgoing Blocked
Hello, I created an account but I can't use it on my PC
Reason:554 5.1.8 Email Outgoing Blocked.
Hi, Zoho. Today I am receiving the following error for the first time: "Reason:554 5.1.8 Email Outgoing Blocked." I have 0.02gb of storage used in my free account and have only once in the last 1.5 years sent an attachment of 1mb. I hope that this blockage is not impacting any incoming email. Could you kindly unblock my account and help me understand how I can avoid this in the future? Thank you very much, MATT
On Page Load vs On Form Load
I would like to run some custom functions / actions when a non-form page is loaded in my application. I can't find any documentation for this. I can only find this page. https://www.zoho.com/creator/help/script/form-actions-on-load.html The workflows on zoho creator also do not seem to support this either. Is it possible to execute actions on page load rather than form load?
Unblock outgoing mail
Hello, We are using zoho mail for development testing purpose. Once our development will be completed, we will upgrade our account to business account. I'd request to unblock my account as soon as possible. Hoping for favourable response. Thanks
Not Receiving Some Mails
Sorry am not receiving mails from some email addresses to my zoho account. If they send to my yahoo or gmail accounts, i receive the mails. Please let me know what the issue is.
SPF Configuration in Hostgator
Hello, we manage alsec.com.co and alsecorp.com as our webpages. they are hostd in hostgator buy we already tried 4 different wyas to set up de spf and dkim but they didnt work. Help!.
I am unable to connect my gmail account to Zoho mail
i have been unable to connect gmail to Zoho mail, every time it tells me Unable to connect to the server. i am using incoming server pop.gmail.com, 995 outgoing server smtp.gmail.com, 465 ssl enabled any suggestions welcomed! many thanks!
Custom Views are gone
I had created a bunch of custom views and now they are all magically gone. Only one of the 10+ that I made shows up under "Archived Views" so what the heck happened here. I didn't delete any of my custom views....
Internal Error 1000 when trying to create a contact via the API and an Oauth2 connection
Hi, I'm trying to create a new contact using the API and an Oauth2 connection ! The connection is working and I can list my invoice and contact with no problem. But when I try to create a new conntact I get a Internal Error 1000. Any Idea on how to fix that ?
Department Creation Error
Hi, We can't create a new department on our account. The basic department name, agent association etc screen is displayed when I press the "New Department" button on the "Departments" screen. I press the "Configure Channels" button after entering the required data in this screen and then the system directly displays an error reporting page labelled as "Sorry for the inconvenience". We did plan to start a new department in Desk for our logistics department but we are stuck because of this problem.
Paypal transactions are not importing
I've set up PayPal by following the tutorial but transactions are not being imported into the account.
URGENT! Question about Email campaign on hold
Hello, Could you please explain why our last campaign is on hold? https://campaigns.zoho.eu/campaigns/home.do#emailcampaign/16921000000398002/view It is very urgent and needs to be sent today! Many thanks in advance!
Stop wasting our time, f*cking coders !!! Start thinking with your head and make an app for us!
In the beginning, I was impressed with Zoho! So many applications, so much functionality. It seemed that now nothing is impossible. Until you begin to understand the whole hopelessness of the situation. The great ideas and insights behind the products were spoiled by completely illogical and idiotic restrictions and architecture. Fuck us with mandatory fields that you choose for us ??? You do not know anything about the business! When will working call tracking ??? What is now on IO and androit except
Email Replies to Forum Notifications not Posting
I have seen this happen a few times in the last few days where I'll receive an email notification from a forum where I can tell that someone has replied to a notification email via email (has the heading and everything) but the message is missing. Is there a bug with the email response? Is anyone else seeing this issue?
Notes turned blank
The other day I went to look at my algebra notes but all of the notes that I had taken from the past quarter were replaced by this. This is what my whole notebook looks like and they don't stop If I keep scrolling down. The inside of all of the notes are blank. I have tried logging out and logging back in from the web site and the app, and there was still no chnage. I have tried everything but nothing has changed. This has not happend to any of my notes in other notebooks, it's only in my algebra
reset the migration of evernote
hi, i want to migrate notebooks from evernote again.
My email is showing account is inactive option
hi zoho team, I am using a email for my personal use with them email address makeawebfor@zoho.com now it is showing that account is inactive after inserting the login details please solve my issue i have some important details in my email and that can create a lots of issues for me please resolve the issue related to it please help me i am facing issues please solve my problem please do it fast and reply me with your answer thanks
updateRecords from Creator to CRM HELP!!
I have a Creator form set up that acts as a calculator for Line Items in a CRM estimate. I set up a function on Success which submits the added subform records as Line Items in an existing estimate using the updateRecord() function. This works to an extent.... The issue is.. if there are more than one of the same product added as a Line Item it does NOT add the multiples.. it simply overwrites the first entry with the latter's values. I understand why this is happening but I can not come up with
Desbloqueio de e-mail
Bom dia, Meu e-mail está bloqueado para enviar mensagens e, no momento, apenas recebi e-mails. O erro relatado pelo sistema é: "Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado" Peço-lhes para desbloquear o meu e-mail. Atenciosamente, Adriano
Não foi possível enviar a mensagem;Razão:554 5.1.8 Email Outgoing Blocked. Learn more.
My email is blocked and there is no option to unlock. Could not send message; Reason: 554 5.1.8 Email Outgoing Blocked. Learn more.
CAN'T CREATE NEW E-MAIL
hello I want to create a new user, But when I put the new password, it doesnt allow the size of the password Please, help me Greetings from Perú
Calendar invites (.ics attachment) missing when viewing email on mobile site
When someone sends me a calendar invite as a .ics attachment, the attmnt isn't shown when I access the email on the mobile site. In a browser on a pc the attachment is there. This means that I can't see the details of the invite on my mobile device. My device is a Sony Experia Mini Pro running Android 2.3.4. Am I doing something wrong or is this a bug? (I have added same post to 'Calendar' forum)
New user "pending"
Hello I created a new user on my Zoho CRMPlus account. I paid a license for an additional user. In "Admin panel" I see my new user written in red "Pending". When I click on "Re-send invitation" I will write a message with "error". No activation email has been received on the new user's email address. What to do ?
Template Answers
Hi, our template answers have disappeared unexpectedly. We only have the default template showing when we want to answer a ticket. How could we recover our own templates ? Thank a lot for your help
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