Auto populating field when importing new data...
Every time I import new leads into Zoho, it is automatically selecting a dropdown from a custom field and filling it out. I had to create a custom view with that criteria and mass update it to default blank... This started a couple of months ago and I can't figure why. Why would it do that?
color error in font options of compose email
When setting the font parameters, font size and font color in the Compose settings the email works when writing normally, but when sending the color attribute is lost, as shown below:
SMTP timeout (on Ubuntu 18.04, Thunderbird 1:52.9.1+build3-0ubuntu0.18.04.1)
All my other mail accounts, except zohomail work great with Thunderbird. This is the error message I get: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.zoho.eu timed out. Try again. A few days ago zoho worked, I haven't change anything and suddenly I can't send mails. (receiving mails still work!)
urgent: folders disappearing and also not syncing
We are having big problems with Zoho Docs today. A folder tree, with several thousand files, was deleted, apparently by the system. Restoring results in some folders being missing in the synced folders on my local PC. Can you help at all – we’re desperate!
Invoice Emails Do Not Reflect Correct Amounts
Hello, I noticed that when sending an invoice-email from Zoho Books, the amount due showing is not always correct. It does not take into account any credits or partial payments that were applied to the invoice. I know the amount can be edited, but it's a hassle to close out of the email, open the invoice to view the correct amount, re-type your email and enter the correct amount due. Hopefully we can get this bug fixed! Thank you. Alex
My email is going directly to trash
My emails are going directly to the trash. Here is the email log: Delivered-To: direccion@oilandgasmagazine.com.mx Authentication-Results: mx.zohomail.com; dkim=pass; spf=pass (zoho.com: domain of ainda.mx designates 104.47.46.217 as permitted sender) smtp.mailfrom=gabriel.cerdio@ainda.mx Return-Path: <gabriel.cerdio@ainda.mx> Received: from NAM04-BN3-obe.outbound.protection.outlook.com (mail-bn3nam04hn0217.outbound.protection.outlook.com [104.47.46.217]) by mx.zohomail.com with SMTPS
Cannot send mail
Dear Zoho, Please check my account, I cannot reaceive mail anymore (Sending mail is fine). This problem happened from yesterday (I haven't seen any mail in Inbox folder from 30-7-2018), earlier I can send/receive mail normally. Hope you guys support soon, Thanks.
Receiving Emails Late
Hi Zoho! As of a few days ago, my email on my phone will not receive emails at the same time my computer does. The emails come in on my phone 2-30 minutes later than when they were initially sent. This is quite bothersome, as I don't want to be glued to a screen all day. This also only happens between the hours of 9-5EST which is really inconvenient as I use this as my work email and those are the hours I work. I am currently on iOS 6 and carrying through verizon. I shut my device off as a restart,
Can't Login to Cliq via SAML Redirect (iOS)
We were able to successfully get SAML working with Azure AD on PC and Mac. Unfortunately, when we try and login via the Cliq app in iOS, the redirect fails with: AADST90015: Requested query string is too long. I've tested this with Zoho Mail just for kicks, and the passthrough works fine. The issue seems relegated to Cliq. Has anyone else had this issue?
Calendar sync to iPhone displays conflicting time zone info
Apologies if this issue has been presented before. I found several similar items in the forums, but not quite the same as the others seem to involve other Zoho services. I am using msync from my iPhone to sync mail and calendar with Zoho Mail. The iPhone's timezone is configured to set automatically and has properly settled on "Chicago" when I am at home (in Dallas). I have configured Zoho Mail Calendar to use "(GMT-05:00) Central Daylight Time (Americas/Chicago)." When a calendar entry is created
Expense for client and income for us
We have a Property Managing company Each client have its own account under his name When we help the client with some paperwork, i e paying a bill, we charge an Administration Fee of 25 euro I have done that as an expense and everything works fine when
Error 550 Sender IP address rejected
I'm getting this when emailing greg(at)servatii(dot)com. Only to this address and this is the only sender he knows that is blocking his email.
Zoho desk
Inbound email tickets are only pulling the subject line of the tickets but the body of the email is appearing blank
IMAP Connections failing and very slow!!!
IMAP has been impossible to use all day (07/30/2018). Connections dropping, logins failing, etc. Please fix!
Workflow rule with field update function
Hi, I need to be able to create my custom module record name before it's inserted as it will work like a composite key made up from 3 different fields. I created a simple function that concatenates these fields but I can't choose it to be selected in the workflow. It's simple code of return <arg1> + "-" + <arg2> + "-" + <arg3>; if I select to write my own function again in the workflow it only allows me to create function with no return (void). If I select field update as an action it only allows
Document Scanner has Failed.
Hi Folks, For tehlast couple of days, the mobile Apps document scanner has failed, so I can no longer take an image of documents and upload them. Is this a known issue? Any timeline for a fix?
Just installed latest version 1.9.10 (7/27/2018)
Im beginning to realize that this software is not ready for serious business use. Immediately after I installed it, now it does not let me point to any other location for the ZohoDocs folder different from C:/users/username/ZohoDocs. I tried all I could think of. The software will not even uninstall now. Going to Apps, and clicking on UNINSTALL for Zoho Docs gives me an error saying that there is no uninstall application associated with ZohoDocs. I bet Im not the only one having this problem.
Not able to receive mail, but Im able to send
When a mail is sent to my business mail id. I get this message - 550 No Such User Here
Access control issue with links on lookup fields
Hi Everyone, If you follow few basic steps below you will find security issue I am really concerned about. 1. Create Form1 2. Create Form2 3. Link Form2 in Form1 with lookup field 4. In Detail View > Layout for the Form1 Report enable lookup field to link to Form2 data with URL 3. Restrict User1 with permissions set to access Form1 (do not allow to access or see Form2 at all, untick all boxes for this form in permissions set) 4. Login with User1 and click on link in Form1 which links to lookup record
Configure folders in Zoho Docs for viewing in Zoho Connect by user groups
We need to have the Zoho Connect groups view Zoho Docs folders. How to make?
Domain Mapping on Zoho Desk locked
Please, I need to reset my domain on Zoho Desk. My domain mapping is not working.
Disable integration
Hello! I've an integration with Zoho Reports. In an effort to have the latest date, we deleted the database in Zoho Reports, so we can create it again. It seems like you can not re-create the database, nor delete or modify the integration from Desk. Can you please help us? Thanks! Diego
Balance Sheet - Report Date Range
As we can select the date range in profit & loss statement the same can't be done in balance sheet. Please add functionality.
zoho crm import failed using excel file
How to interpret the error message: "Choose a unique field to identify existing leads. This will help you update the existing records from the file."? Reading the "Import Data to Zoho CRM" HELP article did not pinpoint "Choose a unique field..."
Emails Send Fine, Can Not Receive Emails
I am able to send emails using Zoho mail, but I cannot receive emails correctly. How can I fix this problem?
BUG: ZOHO Mail & BRAVE Browser
It appears that ZOHO Mail does NOT auto refresh when running in the BRAVE browser. Solution suggestions?
Can't get Zoho To verify Domain
Hi, Saw another poster had this solved, but I am having issues with the CNAME/TXT/HTML domain verification for running email through zozho
Item Import Issue
Hi I have exported some items, made some changes, and tried to re-import them but I am getting the following error message: "The value for this column is either incorrect or it is not the expected value." Can you please advise how I can fix this? Thanks Keith
IMAP issue
Using PHP we are trying to connect "imappro.zoho.com" and fetch emails from meducation@ocannabisclinic.com. We are getting error "Can't connect to imappro.zoho.com,993: Connection refused". Please help us to fix it.
Search not working as it should
Searching an email is pain at times, it gets stuck and do not respond , need to reload the page
Unable to accept Meeting Invitation
I don't see "accept / Decline / Tentative" button when an invitation is received
Tax withholding for bills not showing in in zoho books?
Dear Zoho Team, We are facing problem regarding Tax withholding for bills. when ever we are try to record payment of vendor, it should should show TDS payable option. But here is no TDS payable option for bills. But this option showing to record payment of customer (Invoice). Please find the problem and solve the problem accordingly. Thank you.
Time Entry in Tickets doesen`t work
Hello, today we become an Update in our Zoho Desk. From now the time entry dialog is on the right side. It opens and we can enter Data, BUT on every PC Browser (we try on IE11, Firefox 61.01, Chrome 67.0.3396.99) the Submit button doesen`t work. The button do nothing! Please help, we need to add Timeentrys in our Tickets...
Using Territories in Zoho Reports
Hi there, The main reason we implemented Territories in the CRM is for Data Analytics and fined-grained predictability. We are starting to use Zoho Reports and we can't find the Territories in the available dimensions when we build the report. Am I doing something wrong or is this field simply not available? Thank you
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
can't send emails anymore (Reason:554 5.1.8 Email Outgoing Blocked.) I tried to reactivate outgoing email from the Control Panel, without success (see attached image). Can you please reactivate outgoing email?
Not able to find 'updateRecord' function ERROR
When you try to create a function that adds a country code to the phone number, it constantly generates an error. I enclose the code. What am I doing wrong?? Has got tired to search for the answer. *** update_phone_no_map=map(); // Map of countires along with their international dialing code data_set_extension_code={ "Afghanistan" : "93", "Albania" : "355", "Algeria" : "213", "American Samoa" : "1-684", "Andorra" : "376", "Angola" : "244", "Anguilla" : "1-264", "Antarctica" : "672", "Antigua and
The help of a quota is very necessary
All greetings I have 15 accounts, I can for one account to raise the quota to the mail up to 10 gigabytes or up to 30, purely for one account the rest do not need if you can then
Error while creating ticket
Hello guys! I'm getting {"message":"An internal server error occurred while performing this operation."} when I try to create a ticket using the Zoho Desk API. Below is the CURL request, I've tried also using Python. curl -X POST https://desk.zoho.com/api/v1/tickets -H "orgId:663619474" -H "Authorization:Zoho-authtoken Here is the auth token" -d '{ "subCategory" : "Sub General", "productId" : "", "contactId" : "258715000000210041", "subject" : "Test", "customFields" : { "Empresa" : "CGMA" }, "departmentId"
Undelivered Mail Returned to Sender
Good Morning. We need an urgent solution, because it is the third time this month that we have this problem. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. isabelle@escariz.com.br, ERROR_CODE :553, ERROR_CODE :sorry, your mailserver [135.84.80.216] is rejected by See http://www.dnsbl.au.sorbs.net/faq/ Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1532603555567175.09732142525525;
After sending bulk mails(50+ email id's), i see In 'Queue
status' rather than send status
After sending bulk mails(50+ email id's) in single mail, I see In 'Queue status' rather than 'send status', bit confused whether the emails been delivered or not! Sent Status Missing
Next Page