PHOTO ATTACHMENT FORCES ZOHO LOGIN REDIRECT
Hello I am still using Zoho C4. When a user submits a form-mobile with photo attached it forces the zoho login page. Not sure what is happening. This was always a problem in the past, but now it is starting to occur for a large set of my users. Before we thought it was the image sizes being too big, but we had our limit increased and it stopped happening.
Cannot add Email address
Hi there, I created Zoho email, verified the domain but I cannot add email, I am getting: You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. By domain is scprivatebanking.com and I have paid for 3 license to add 2 other domains. I have used all channel I know to contact you for the past 5 days before I remember I can use my own personal account. This is unacceptable and my client is angry. `Please do somehting about this, I
Changed password in control panel, now cannot access email on my iPhone
I received two messages on my iPhone with verification codes, so assume someone is trying to hack my account. I immediately changed my password in the control panel, and ticked off the two boxes that asked if I wanted to disconnect other devices. I am receiving email on my PC, but I not on my iPhone. I keep receiving a message that my password is wrong.
Unable to Add New User
My Zoho user ID is 671853184,I tried to add new users to the domain, but I was told "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance." my domain is @hongertuan.cf
Calendar broken
The calendar isnt showing all tasks regardless of what filter im on. Its missing the past week of data, something is wrong. Its the same for everyone in my company, regardless of which browser we try.
Is there an easy way to make Contacts Leads and make Leads Contacts?
Made the mistake of importing all my contacts as Contacts... now realizing that they are Leads in Zoho CRM, not Contact - that Contacts are converted Leads. Suggestions on how to easily change what I've got? Export everyone and important as Leads?
Can Send Email, But Cannot Receive it
Hello, I've just set my zoho mail. All done well when i try to send email, but i cannot receive email from my gmail. Anybody can help me?
Outlook 2016
Hi There, after installing Office 2016 the Outlook Plugin does not work, (MS Windows, 64 Bit, Outlook 2016) is there ana possibility, to add a sent E-Mail "manually" until the Plugin will work ? I am a very new Customer of Zoho, and i LIKE it,
Unusual activity detected from this IP. Please try again after some time.
Hi support, I'm adding blocked domains in the control panel and getting this error. It is not going away. Can something be done? Thank you, -John
New Reports and Comparison
This might not be a bug so to speak. In the new reporting system for comparing it gives you the option for a "picklist values" for the comparison instead of users or role. The problem with this is it does not allow you to use the "User" picklist fields. We have a multitouch sales process where we have multiple steps(and salespeople) for each potential. We cannot do the comparison by potential owner since the user changes by stage of the process. If we could use the "user" fields in the comparison
ACCOUNT BLOCKED WTH Reason:554 5.1.8
Kindly resolve.
***Urgent**Operation permitted for paid user(s) only.
Hi Team My ID is blocked for Incoming & Outgoing mails. I am the admin and my business is at a halt for last 3 hours. Can you please help Unblock my email ID asap. Operation permitted for paid user(s) only. sandeep.padalkar@instaconnects.in Regards Sandeep Padalkar
Cannot add contacts
I'm testing out Cliq and I am actively chatting with two individuals. I have pinned those conversations in order to find them again. However, nobody is listed in my contacts and I cannot add those the two users I'm testing with. I try typing their email addresses and there's just nothing to click on or any way to add them. They are listed as users in my admin panel.
Message search
Why Zoho can't search message like the other mail application do? What if i have 10,000 message? How do I track them if i don't remember their name?
Calendar Support Meeting Invites from Outlook Users
Hi, I've the same problem as the one related several years ago on this thread: https://help.zoho.com/portal/community/topic/calendar-support-meeting-invites-from-outlook-users I'm using both Zoho Mail (Web & Mobile iOS) and when I receive invitates from Outlook users (that are not using Exchange as mail server, not sure if it's related, in my case the user at the other end is using Outlook 2016 on Windows) I just see an empty email. Here is the beginning of the mail content (can't post the whole
UNABLE TO SEND MAIL IN NEWLY CREATED ACCOUNT
Hi, I created a new account, but not able to send mails. I can see the below mentioned error. "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked."
Is Cliq down?
Is Cliq down? The app doesn't open.
Print multiple sub form items in Record Summary - Separate Rows
I need help with printing multiple rows of orders that are submitted into a subform in the main form report record summary. At present, the record summary will combine multiple row items into a single cell. How do I get multiple rows to print? The items are separated by a comma, but I cannot figure out how to get to print on multiple rows individually. Please help!
Import option missing
Hi, few weeks ago I did bulk import my contacts on the system (that is clearly visible in the import history), now I was looking to perform some other imports but the option is not there anymore (as you can see from the attached picture). Any idea ? Many thanks, Enrico
Autoresponder don't send e-mails
Hi, I configure 2 messages in autoresponder: One after 24h and another 3 days after. The list is filled by Zoho Flow (flow take emails from CRM to list) Has passed about 3 days and filled 27 e-mails on list but anything receive the first or the second e-mail.
Site Home Page Header Messed Up
I went to my website home page this morning to find that the header and footer are gone and replaced with a bunch of code (see attached image). I haven't changed anything since yesterday when it was working fine. This only seems to have affected the home page as all the other pages display ok. I tried republishing the site but that didn't help. Any idea how I can fix this or is this an issue on your side?
No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked.
Good morning, please help me by unlocking my email account ... Thank you
Locked Admin Account
Hi I am unable to access my Admin control panel on my main domain. Can you please PM me so I can give you the account details to look at. I am unable to access the email account either, was all working fine yesterday. Regards Scott
Bulk read post request api v2
I've dowloaded the postman request's library. Using postman, I'm trying to make a request for bulk read of a custom module. Using the Records->Bulk->Post request template as a starting point, I've changed the url to: {{api-domain}}/crm/bulk/v2/read In the body tag of the request, I've put the following: { "query": { "module": "Leads" }, "page":1 } After sending the request I've got: { "code": "INTERNAL_ERROR", "details": {}, "message": "Internal Server Error", "status": "error" }
552 5.1.1 Mailbox delivery failure policy error
Hi, I'm having trouble with the account reception@geranionvillage.gr. It does not receive email. It returns the following message: The response from the remote server was: 552 5.1.1 <reception@geranionvillage.gr> Mailbox delivery failure policy error. Yesterday I upgraded to the standard plan, for more storage, but nothing has changed yet. Can you see what's going on please? Thank you for your time. Spiros S.
Error: "Reason;5.5.0 Recipient already specified" - I
can't send email!
I just send a message through the 'Help Center'/'Write to us' option in ZOHO-Mail, but I will post the same question again here, because I am trying to send a rather important, time-sensitive business email. I am trying to send an email to all my customers with an important announcement, so there are many recipients in the bcc area. In the 'To:' field I have my own e-ddress (that is how I have been sending group-mails before, while preserving the privacy of my clients). I am getting an error message:
Automatic removal of members from group
There has been a few incidents where the members from a group are automatically removed. Is this a known bug?
SMTP Servers down
Hey there, unfortunately I can not connect to your SMTP-Server under smtp.zoho.com (SSL 465, Password Auth). I tried out any configuration possible (TLS is not working), also pinging the address does not return anything back what leads me to my assumption that the server is somehow down / not reachable. IMAP is working fine. Any suggestions? Regards, Roman
My phone email client suddenly cannot receive emails (IMAP). No changes
were made ...
Hello Friends: I made no changes to my Android phone settings or my Android email client settings (AquaMail). As of 8:55AM this morning (New York City / Eastern time), my email client cannot download messages. I can send emails as normal (via the SMTP protocol), but I cannot receive emails (via IMAP protocol). The mail client error that I get is: Error checking mail: Network Error: Unexpected end of network stream. My network is fine. IMAP is still enabled on my account (I checked). This error happens
Subforms not working
I tried to set up a simple subform in my leads layout. After saving it and going to a lead. The only thing I can see there are the field names. Nothing can be inputted at all. Am I missing something?
Reset password superadmin
Hello, In our organization we are trying to reset the administrator password, but it is not possible because although we put the code to the registered phone number, then we put a new password, but also asks for a company name and when we place it appears error. Will they have any other way to access or reset the password? The administrator is info@icrmedia.pe. Or maybe you can tell us exactly what we should put in the name of the company. Thank you very much, ICR Media
Blocked Mail — MAJOR PROBLEM with New Release
Hi, Ever since the newest update has been released we have had issues with mail accounts being blocked. Our mail accounts get blocked if our users go over their storage quota. In the previous version of Zoho Mail this was not a big deal because they could go in and delete their trash. Their would be a warning bar in the email interface that would take them to a page where they could enter a code and unblock their email. Their email account would be active again almost instantly. The new version has
Crazy Clipboard stuff
So, I'm trying to copy/paste text in Writer Using Cmd+V (simple stuff, not heavy on formatting, no images). Instead of getting my text, I get a link and a picture from vimeo saying "Double Click to add and interact with this widget." What is going on here? Cmd+V Used to always work fine, but now what is this crazy vimeo nonsense?
Submitted Candidates - shows only when a Candidate is sent through Zoho
Hello, I would like to ask if you could adjust Zoho that not only candidates submitted to the client through Zoho, but all candidates where the Candidate status changes to submitted, showed in an overview of submitted candidates in the Job Opening and also that it was visible in an overview of Client Submissions in the Candidate Module. We do not want to use submitt candidate function in Zoho, as from our experience the emails fall into spam at a client's side. Can you please make this adjustment<
Clients Cannot Login
I've added my clients to their brand, and they are trying to login but it is saying that the account does not exist. Is there another way they are supposed to log in? Does it just take a certain amount of time for it to process into the system?
sem receber email's
Quem me envia email's recebe esta resposta: "The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720[vilaverdeturmalina.com 184.168.221.83: timed out]" Qual o problema?
ZOHO Unavailable?
Currently getting an error across my users that ZOHO CRM is temporarily unavailable. Will this be fixed shortly?
Erro DNS
Good Morning. I would like to point out that this problem happened again in less than 2 weeks. Help me because I'm in great difficulties. ************************************************************************************************************* This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. mrep@infonet.com.br, ERROR_CODE :553, ERROR_CODE :sorry, your mailserver [135.84.80.216]
This with email coming back
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. monica.andrade@caixa.gov.br INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216 Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1531997663059306.18800971949736;
Unable to send message Reasson: :554 5.1.8 Email Outgoing Blocked
Hey there, I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can someone please unblock my account so I can begin sending my emails? My email is philwong12@zoho.com Thank you.
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