Trouble showing siganture fields in Record Summary PDF
Hi, I just found an error in a record summary export to PDF of a form I have been using for several months. The record summary includes different fields in different formats, and at the end it shows two sigantures from the same type of fields in the form. I have a sendmail function with the record summary as PDF in the attachment, and the image file show a broken file icon. I tried modifying the record summary by inserting the signature field directly or with an image link and does the same thing.
Zoho Notebook on Web won't search bookmark text
I use the Chrome Web Clipper to save some YouTube videos in a Notebook. Let's say the title of the video is "Mike Shows How He Organizes Content." I click the item in my notebook and it opens YouTube. Perfect. But when I search "Mike" on web, it says "No search results found." Why won't it index bookmark/link clip names? Does it just take time to index? On Android, I don't see that an issue, if I remember correctly.
field like formula dont show at analytics
all formula fields, when i want to create report show as "no value", but at form it calculate correctly.
Notes migration
I can see that post switch to new UI, old notes are not available. On going through the forum messages, I found out that old notes are not available under new version by default. People need to migrate it and you 'had been showing the banner as well.' To be very true, your banner just gave the impression that Notes will be available in new UI only and won't be available in older UI and we must migrate to new UI to keep using notes uninterrupted. And this is what would have made sense. Not sure who
SSL Certificate STILL not renewed 8 hours after problem reported
Hello. I'm disgusted that 8 hours after reporting to ZOHO that the security certificate THEY provided has EXPIRED, the problem has not been resolved. Today is a busy day for me and my customers cannnot access the site.
The DBID passed as a request parameter does not match the OBJID
when i want create a report pivot table, generate this error The DBID passed as a request parameter does not match the OBJID. i need help
invoice date
The invoice automatically generated from an estimate needs to dynamically update to today's date when sending to a client... NOT the date the estimate was approved as it functions now. In many cases the date an estimate was approved would be well beyond
Don't change potential owners on lost / won potentials
Hello How do we set up our rules so that when an account owner is updated the owners of closed won and closed lost potentials does not change. We don't want to change all of our historical data for closed potentials. Is there a standard rule to set up for this?
not being able to send and receive emails
not been able to send and receive emails - please assist
Open in new tab not working in Mail
Ideally when you click an email in your inbox it opens in a pop up or new tab - that's the standard expectation. Having to right click > open in new tab is inconvenient and doesn't even work.
Test
This is a test
Message not delivered
Hi Im getting this response for sending mail to alon@dasilvaboards.com one of my users on info@dasilvaboards.com The response was: 550 Please turn on SMTP Authentication in your mail client. mail-pf0-f174.google.com [209.85.192.174]:41076 is not permitted to relay through this server without authentication. Any help?
Publish issue / not showing online
My website: www.palmetto-itc.com is published but unable to view it online. Can you please assist me?
SSL cert problem
Hello, My site: www.caselawct.com is having an SSL cert problem. When you allowed free sites to use an SSL cert I configured one and since you have taken that capability away from free sites my site is now reporting a problem. Please assist in removing the cert from my site so that I may access it via HTTP without a cert error. Thanks, Tom Admin Case Law Firm
Failed to add data (error in send confirmation mail)
In these two last days e-mail notification does not work. Anything changed ?? The message error is the following: FAILED TO ADD DATA. Furthermore, include user submitted data is blank. Is it a commn problem ?Please not that is urgent for my work to solve this problem.... I changed anything in the form at the voice SUCCESS - SEND CONFIRMATION MAIL. Here it is the attachment. Can you help me as soon as possible ? Thanks ! I think the error is in the second field input.indirizzoemail....
Problem writing new e-mails
After I put any Template, if i type specifically the letter "c", it takes me again to write a new email and I can't finish it. It's not computer problem nor keybord, i tried in different computers, same thing. I also tried to open in different browsers but the problem is still there. It's happening with some other letters also, it's like I'm using shortcuts but only pressing letters normally Please help
Storage does not get empty
Hello, dear Zoho I got my storage filled to capacity. The problem is that deleted old emails does not free the space up. I checked archived emails but they are empty, i also clean the trash. Please, help me. Thanks.
Zoho Contacts on Iphone
I have tried syncing my contacts to my phone from exchange server. However it only pulls the contact email address not the contacts phone number. Can this be fixed. I do call out of CRM app to track calls and get contact information however There is no way to know who is calling me when the phone. As the caller ID is blank. Is there a way to route all incoming calls through Zoho CRM App? So i can capture incoming calls.
Emails Suddenly Vanished from sales inbox
Hi I recently joined Zoho loving it. My Sales Inbox was working fine then one day my sales inbox is empty all emails gone? However, my Zoho mail is working? Any suggestions
Error while adding item to picklist. it Appeared today and worked perfectly before
Construction (ui.add) does not work since today. Errors: "Invalid client task found" if(Invoice != Null) { for each ServiceOrderRow in Service_Order[Invoice == input.Invoice] { input.Customer:ui.add(ServiceOrderRow.Customers); } input.Customer = ServiceOrderRow.Customers; }
Quote display
For information, the simple quote ' is replaced by this code here in Zoho Projects :
E-Mail Templates Blank
We have a number of e-mail templates created in CRM. Today, when we go to send an e-mail and choose a template, the subject line and attachment load, but the body portion of the e-mail is blank. When I go into settings to edit templates, every single template has a blank preview. We use the templates numerous times daily, so this issue just started today.
PhoneBridge doesn't work with Asterisk 13
Hi. I have an Asterisk 13.17 server configured as our PBX system. We are home office workers so the majority users are softphones installed on PCs and cellphones. I've configured PhoneBridge for my Asterisk server but doesn't work. When I make a call, it is redirected to my extension and the call connect to the destination number. However in Zoho the status remains as calling.... and never show it as connected, so when hang up the call the comments dialog is not shown. Following a capture from my
Deleted Mail
Hi! Is there any way to restore deleted mail? Our accoount was fully cleaned by mistake. Do Zoho have backups? Thanks for your answer!
Deleted mail recovery
Hello. Please, help in recovering all deleted mail from desk@hotelvera.ru. I was deleted from trash by accident. Thank you!
Domain is Already Associated
I can not add my domain, on the first try, it is now registered! * This domain is already associated with this account "*****57".
www.ecindia.co.in : This website is temporarily unavailable, please try again later.
Hi Team, We are facing some problem while opening our website 'www.ecindia.co.in'. Sometimes it gets opened but sometimes it shows error like 'This website is temporarily unavailable, please try again later.' I would request you to please assist on this issue. Please let us know if something has to be done from our end. Thanks. EC India team.
Error Occurred message when adding a new domain "petmovers.in"
Hello, I am trying to adding a new domain to Zoho mail using own domain "petmovers.in", but I keep getting "Error occurred" message.
Do 'contacts' not synchronize across the entire ZOHO-One platform?
How can I have 'contacts' synchronize across the entire ZOHO-One platform? (During my trial) it seems that contacts do not update or synchronize from Mail to CRM to Contact Manager, etc.?
Can't continue to mail domain setup
Hi, I've tryied to setup a domain a week ago, I verified the phone number, but after that in this url: https://mail.zoho.com/cpanel/createMailAccount.do The next message appears: [3,{'st':'REMOTE_IP_LOCKED','e':'Unusualactivity detected from this IP. Please try again after some time.'}] Domain: remont.com.mx So, I can't continue with the setup. How can you help me?
Task list view VS Event list view: Full name field doesn't contain salutation
Hi, Full name field doesn't contain salutation in Task list view however in Event list view the same Full name field does it. Can you solve that issue? Thanks
Filtering doesn't work with Event Labels in any saved view!
Hi, I can't filter Events by Label in saved views! Can you solve that? Thanks, Akos
Emails rejected as not trusted
Hello, I have an account where the mail I sent to some of my customers is being rejected by recipients because the email is not from a trusted source. I have verified all: DKIM, SPF, Domain Authentication keys and when I try to send, it is still being rejected as having trust issues. The account is for "brent@" our domain forzapipelineservices.com Can you please provide some clarity on how to resolve this? I have multiple accounts with Zoho, some paid and some free and I will be forced to seek an
Account not active
Dear Zoho team, my email info@mannawellbeing.com is blocked and i am receiving a message saying that my account is inactive when i try to log in. I would be grateful for your assiatnce in this matter. thanks juliana
SPAM PROBLEMS ONLY IN GMAIL
WE HAVE CONFIGURED THE NECESSARY FILES BOTH IN GODADDY AND IN THE ADMINISTRATIVE PORTAL BUT WE HAVE PROBLEMS AS THEY ARRIVE AS SPAM IN THE GMAIL ACCOUNTS
Account is inactive. Need support
Hi Zoho Team, My alternative account xuebo.zhong@zoho.com is inactive, and I don't know how to solve it. Can you help me? Thanks! Br Xuebo Zhong
IMAP slowness issues
Can you tell me if there are any IMAP issues at the moment? Have noticed it takes a while for mail to come through. On mac I have to quit and reopen to force new mail to come through.
Filter openURL for all IDs in a list
I have a multi-select lookup field. My ultimate goal is to be able to add IDs from the picklist and then be able to edit them without having to submit the main form. The only idea i have is to have a checkbox under the lookup field that when checked, would open a report/view of ONLY the records inside the multi-select lookup field. This way I'll be able to edit the records. My question is, how do I go passing parameters thru openURL so that I see only the IDs inside the current lookup field? If
My Website Is Registering Unsafe
My site is registering as unsafe due to "This server could not prove that it is [URL] its security certificate is from *.zohosites.com" and is listed as having 41 Cookies on site. However, I have not made any changes recently. How do I fix this?
Sites not working correctly with Firefox Quantum
HI, I use Firefox Quantum version 57.0.4. When embedding a Zoho calendar on to my webpage, FF Quantum doesn't render the page in the editor, which is not an issue, but I am also unable to publish the website. Instead, the "please wait" logo keeps going until I reload the editor page.. The embedded calendar doesn't render when I access my website via the public URL using FF Quantum. No amount of reloading appears to fix this. I have no issues with Chrome version 63 Has FF Quantum been tested or is
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