Failed to deliver mail
When i try to send an email to my domain-email (info@pascalvandongen.com) via my gmail. I can send an with my domain-email to another email address, but i can't receive. This is the mail i get from the Mail Delivery Subsystem: Final-Recipient: rfc822; info@pascalvandongen.com Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.eu. (31.186.226.32, the server for the domain pascalvandongen.com.) Diagnostic-Code: smtp; 553 Relaying disallowed Last-Attempt-Date: Tue, 14 Nov 2017 11:47:45 -0800 (PST)
Emails do not appear in conversations
I received several emails from the same address, and they use the same subject, but they all appear separate. More specifically, they are emails created by a support ticketing system, and each time the ticket is updated, I get a new email that is in a separate conversation. Gmail used to group them together. Example subject: [Ticket ID: 619323] Some question.. My conversation view is enabled.
Huge bugs with Mail Contacts
There is a huge bug with mail contacts. Problem #1 I currently manage 4 separate domains using Zoho Mail. All 4 domains are in my Organization, since I am the super admin for all them, and need to control their mail accounts and administration. There is a GIANT FLAW in the way that contacts work. Members of one domain CAN SEE AND INTERACT WITH members of another domain!! This means that my customers know WHO MY OTHER CUSTOMERS ARE. This is unacceptable! I do not want my users to know about
Problem with my domain
Hello. I'm having an issue when I try to register a new Zoho Email Account with my own domain. The domain es: newhouseperu.com and I manage this domain (it's mine). Nevertheless, when I try to register, I see an error that says: "* This domain is already associated with this account "i*****1@g*****". But I have never signed up with Zoho, and I don't recognize that email adress. As I said, I own this domain, so I can make changes of MX, verify by HTML, or another ways to prove that the domain is mine.
-Help- I´m gettings this message : "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance"
Unable to create accounts. please help. thank u.
Outgoing Email is Block info@umarzone.com
My outgoing emails are block for info@umarzone.com please unblock my outgoing emails. Regards Shafi Shaikh 8976643925
Location loading
We have a problem with loading of location information at side. When we want to see information about a locaties at a client we only see a loading picture. Do someone know something to solve the issue?
Not able to download all email on Outlook however it is their on Zoho Web email
Hi I can see email on my Zoho Web mail however not all emails are getting downloaded on my outlook inbox Please help Regards
Zoho servers
Anything wrong guys ? Seems incredibly slow from a few locations ?
Forgot super admin password
Hi, I forgot the super admin password for the account daniel.veerapen@deromaproductions.com. I would like to have the password resetted, but it sends the link to my daniel.veerapen@deromaproductions.com, which is the same email I am trying to get the password reset for. Kindly assist. Thanks.
Forgot super admin password
Hi, I've forgotten the super admin password for the account daniel.veerapen@deromaproductions.com. I am unable to reset the password. When I do ask it to send a link, it sends the link to the same daniel.veerapen@deromaproductions.com. I only have access to the daniel@deromaproductions.com. Kindly assist. Thank you.
mail outgoing blocked , Delivery failed: 550 5.4.6 Unusual sending activity detected.
Hi , my outgoing email was blocked after responded to around 200 candidates , can you unblock it ? my email is ( jenniferb.....@mbmanageagent.com ) because we have many candidates , and I am not able to keep a good communication with them in this way ... can the limit be removed ? or can be higher ? Please respond, Thank you
Zoho books down ?
:-(
Mobile apps don't integrate properly with website
Zoho CRM doesn't correctly sync with the mobile apps. Examples of errors as follows: Leads App: Compulsory fields aren't all showing as compulsory i.e. on the web version phone number and email are compulsory, on the app version only 'company' is compulsory and all other fields can be deleted or ignored Leads App: App doesn't pick up existing clients causing duplication. If a client already exists in the CRM, should the app not go 'this isn't a lead, the client exists'? CRM App: Salutation isn't
Unlock Account - zxinteriors.com
Hi please unlock my account connecte to the contact of +91 9037 116592. I had registered but the otp took a long time to come by . So the domain got locked to that contact and not able to access the same . please help me thanks Shaheed zxinteriors@gmail.com
Unable to receive emails
I can send mails but unable to receive as the sender gets a message saying "domain expired". However i can still login & send mails which others receive. Let me know , whether this will get solved or i should switch to another service provider???
Database Connection Params
Hi We have recently swapped over to another sql server however, I am getting a connection error, however I can use the same credentials to login to SQL Server fine. are there any additional rules/security that needs to be added to the sql server account in order for zoho to connect? Thanks
CNAME ZB
I have a domain Qualyval.com, the domain was verified 3 years ago. Recently, I lost control of my domain and after regaining control all the settings were reset. As a result, I lost CNAME. Now to activate email, I need to enter CNAME in godaddy DNS. Please can you urgently mail me the CNAME ZB code to rai.pramod@gmail.com P.S: Don't say that your domain is already verified and hence there is no need for CNAME. CNAME is required for DNS setting without which emails will not be delivered. Many thanks.
Pls reset Super admin password for smartways.tech
Hi We forget the super admin password. Pls reset or send me link on my admin@smartways.tech (this is a admin account , before today this account was our super admin, we changed it today only )
please assist in unblocking account:
Good morning, I have also returned the error "Unable to send message;Reason:554 5.1.8 null" and cannot send emails to clients and employees. could you please assist and unblock account as a matter of urgency. my email address is lorne@lkmhospitality.com kind regards, Lorne McConnachie.
DKIM and Site Config
Hello, We are having issues with the DKIM and config the site, we have done everything that is asked, and everything that is in the help docs. But still Nothing.
How do I get my password for unverified mobile number on your system
Hi Zoho Team, Please kindly help me out. I was trying to create a custom email for a friend on your portal with the following details: The website name was devt54.org The email name was info@devt54.org The mobile number was +233 246211651 The mobile number has not yet been verified. But I have already created this account on your system. But I have already made a mistake in the passoword...so when I was trying to login to verfify the mobile number....it was giving me an error message. Please kindly
Too many redirects
In attempting to go to my own support portal page via my iphone today, I got an error from Safari saying "Safari cannot open the page because too many redirects occurred." What's up with that? https://support.turbosaquatics.com/portal/home
All my email is being automatically deleted after 30 days
I have the Free Email plan. I used to be able to store my email indefinitely, now it's all gone. I'm only using 2% of my 5Gb. I need to get all my old emails back, please advise.
I am getting a 403 error updating a feed from TD Bank Canada (business)
I am in USA. This was working for the whole year until today. I am having trouble signing up a feed from TD Bank Canada (personal/business) Type of Error: Agent Description: Represents a general script failure. Possible workaround: There is no workaround for this error as the cause of the issue needs to be analyzed and fixed. This can also happen due to some temporary or unhandled scenarios like the site pages being very slow. In such cases, if you try to update the account after some time, it may
Help! Can't receive mail.
"pop.zoho.com" is grayed out in my apple mail preferences panel, and I can't receive incoming mail on my desktop. how can i fix this?
账号尚未激活
我的账号在昨天还能正常使用的,,为什么现在我提示说我的账号尚未激活的呢？而且我想按找回密码，但那验证码总提示错误。麻烦有谁可以帮我解决这问题吗？
Unable to connect by IMAP, smtp
Hi, we're unable to connect to imappro.zoho.com or smtp.zoho.com. Possible routing issue? We're using Comcast in the Northeast USA. All other websites we've checked are up, and our other email provider is up. Webmail works for us. Any suggestions?
I can not recieve mail
Hi I can send emails but not receive, my domain is clinicalivetic.cl plis help !
300000 character limit?
I am trying to save a regular email campaign with a template I previously created. I am unable to save it because of a 300000 character limit? My campaign's text has about 100 words. Why can't I save it?
Form data access was blocked .. at some time..
Form data access was blocked .. at some time.. Hello zoho team We are using zoho sites Sometimes We could not access to form data but 10 minitues later we can access the form data but later . we have failed to access form data Do you know the reason? From Seoul Korea (13:05 Seoul Time)
CRM lookup not working for some users
Hi! I made a form that has a CRM lookup field (to the Contacts module). When I access the form from the application creators account the lookup field works fine. However, when I access the form as a different user the lookup field doesn't work - it just says "No matches found". Could this be a permissions problem? If so, how do I resolve it? If not, what is the problem? Thanks! Rob
DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED
Hello Zoho Support! I received the following error while trying to forward an email to multiple recipients. Please advise thank you :) This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. 'info@centennialmetals.com' DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED 'hansin8001@singnet.com.sg' DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED 'ghe@goodhill.com' DOMAIN_NOT_RESOLVED,
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I have created a Zoho business account for my website. I have verified the domain successfully and getting a page for adding the first user account. That's when I get "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details". This error occurs when adding a user in both control panel and zoho mail Further when I try adding my personal gmail to the recovery email option, I get "this email has been marked as spam". Is it possible to change the number that
No puedo configura un domino
Hola, estoy intentando configurar un dominio pero recibo el siguiente error: " Esta operación ha sido restringida. Póngase en contacto con support-as@zohocorp.com para obtener más detalles"
Calendar not displaying in browser
To access my Zoho calendar, I go to mail.zoho.com in a browser (which brings up mail) and then click on Calendar to display the calendar. This worked through yesterday (Wednesday evening, November 8, 2017, US EST). This morning (Thursday, November 9), when I click on Calendar, the calendar is a blank. the icons are still there on the left, and the other icons (Mail, Tasks, Contacts, etc.) work as expected. But the calendar screen is blank. This is using the Qupzilla browser on Linux (Arch on x86_64).
No podemos recivir correos, porfavor solucionar
ventas@moraytechs.com lmejia@moraytechs.com no podemos recibir correos , solo podemos enviar, favor de solucionar este problema unttte Luis Mejia
Domain won't verify
I have set up my domain correctly on my end though zoho cant seem to verify it
Itemization feature in Books does not work
Tax does not add up correctly - even if it is added to Expense and then synced to Books, the tax is only the first line, not the total tax If you try to amend it, an error message prevents you from doing so, as the totals are wrong When you first try to add an itemized expense, there is no option for tax inclusive or exclusive In fact the whole itemization feature is a bit of a mess and we have given up using it This is a pain as we now have to create several expenses for each receipt if the tax
COSG entries populated by Credit Notes
Hello! I've come across an issue in COGS amounts based on Credit Notes (CNs) for retail business. From the communication from Zoho support I learnt that COGS amounts are generated based on FIFO, while CN amounts are derived from the latest bill. To the best of my understanding CN amounts should also be generated using FIFO. Otherwise, this will lead to misstatements. Let me make an example to what it leads in accounting: Say we purchased 100 items for $5. And we sold them all to our customer. So
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