Related list view in Mobile app
I'm having a custom module having different related list. In the system I can see all the related list but in the mobile app I'm not able to see Accounts and Contact related list. How do I fix it?
Adding a new project with Template, the end date does not reflect.
Hi, Using the API {POST /portal/[PORTALID]/projects/} it all works perfectly. Once howevery a template ID is introduced, suddenly the end_date is not reflective in ZOHO projects. There are no errors returned and it works perfectly besides the end date
Can send emails but not receive them
Hello. I can send emails but cannot receive them from 8 hours ago. Please, I need your help to fix it! My domain is cuidatusaludemocional.com Regards
Campaña suspendida
Buen día, La presente es para solicitar su colaboración, teniendo en cuenta que estamos realizando una segunda campaña, pero ahora aparece en revisión " Nuestro equipo supervisor del cumplimiento normativo necesita información adicional sobre su dirección
Campaigns - Can not authenticate domain
I am trying to authenticate my domain in Zoho Campaigns and I am receiving this message: This domain has already been verified in another account. If you'd still like to use it for this account, please contact support (at) zohocampaigns (dot) com for further assistance. When I was first looking at Zoho I signed up for a Zoho One trial account. In this account I tried many of the apps. After the trial I decided that for now Zoho One is more than I need as I am a freelancer/small business. I deleted
Bug in Interface between Zoho Projects and Zoho Books
In the Zoho Projects - Zoho Books integration: If billable time is changed to Non-Billable time in Zoho Projects it will not change in Zoho Books. Further, you are unable to change the status in Zoho Books. It will give you an error "You cannot make any
Meeting invites not showing meeting info
Since yesterday, meeting invites show up with the calendar icon, yet the meeting card (where you normally see the option to accept, the meeting date/time, etc.) is not showing. I've tried different browsers, and the desktop (lite) app. All present the
ME SALE ESTE ERROR: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked
Me sale este error al intentar enviar mensajes desde mi correo electronico de Zoho! My ZOHO MAIL reports a 554 5.1.8 Email Outgoing Blocked error and thus I can't send emails.- Please can help me restore it urgently?
Form and CRM Email Template url processing and/or prefill broke
Hi All, I have an open ticket with Zoho support on this, but it's so urgent I hope I can get help here, too. Today something in the Form data collection url processing broke and there were zero changes made by yours truly that touched any part of the
Custom Label are not honoured in one place
FYI, i set "meeting"
Bug: When translating a form, the format of description fields is getting destroyed
We have a description field that shows an image and a header. The header is not formatted anymore after translation and the picture is gone.
Using Zoho CRM API, how can I update a file_upload field to link to a WorkDrive folder?
I have a deluge script that automatically creates a WorkDrive folder when a new record is added to a custom module. This is working fine. Inside this custom module, I have a field called 'Work Drive'. I want to update this field to link over to the newly
Diagnostic-Code: 4.7.650
Good Afternoon! Today i had this problem with all the emails that i sent... The original message was received at Thu, 23 Jan 2025 11:44:20 -0800 from vxxxxxxx@fxxxxxx.mx [vxxxxx@fxxxx.mx] ----- The following addresses had fatal errors ----- [sxxxxxxxxxxxxxxxxx@hxxxxxxx.com]
Scanning Documents not working
I just recently started using Zoho Notebook on an Android and tried scanning in documents for the first time today. It works fine with Evernote but is not working at all on Zoho Notebook. I go to capture, then document. I've tried it with and without
Cannot use a Zoho Form in CRM Email Template
I've created a Zoho form that has integration with Zoho CRM and is linked to a custom module. I know the form works as I have tested it. When I try and insert this Zoho Form in a button on a CRM email template set up with the same custom module I get
Create a task based a date field and a drop down to generate a next contact date.
I hope I can explain this right. My ecommerce business has a lot of regular customers who all purchase at different order frequencies. I'd like to set up a workflow based on the last date a customer has placed an order and set a task to contact a customer,
Account inaccessible
Hi support team Please advise
MX Records Problem
We have been using Zoho Mail for about 1 year. We changed our hosting company in the past weeks. We also transferred all MX, TXT-like records. It went smoothly for a while, but then we got an MX error. Although we reconfigured it again. It does not validate
Cash Basis VAT RETURN REPORT Required in Saudi Arabia
Zoho Books in Saudi Arabia not showing TAX RETURNS report on CASH Basis.. It only showing accrual basis. Oforur requirement is both reports (Cash Basis and Accrual Basis ) , same like indian Edition of Zoho Books showing. CASH BASIS RETURN is our Basic
Unable To Score Quizzes Created From Question Bank In Zoho Learn Courses
I am unable to publish results from quizzes learners have completed through Zoho Learn Courses. Details: Quiz created with question bank Learners finish and submit quiz I am able to review and mark scores for questions, but the scores are not recorded
A consultant with different working hours for each workspace
As of now, it doesn't seem to be possible to set different working hours for a single consultant in two (or more) different workspaces. For example: A consultant is going to work 2 weeks/month at workspace A and 2 weeks/month at workspace B. Yet, right
Zoho Bookings NOT Reflecting Accurate Timezone Settings
Hi - I am having issues with Zoho Bookings, as the timezone that is showing on the live page is not reflecting the customer’s time zone (see screenshot showing 12:15pm scheduled meeting with 11hr difference reflecting the same timezone MST). I have updated
Unable to Merge & send for sign collection - Error "Failed to send for collection. Internal error occurred in Zoho Sign."
Hello, We have been using Zoho CRM to create Contracts thru mail merge and then "Merge & send for sign collection", now we cant use it anymore, for some reason zoho sign creates a "Draft" of the document but never send it, what can we do to get back the
Not receive OTP via phone sms
Hi, I have a Zoho account where I cannot sign in it as I not receive the OTP sms. Previously can receive but start from yesterday not receive anymore. The phone sms working fine as I still receive sms from others.
No Multi Lookup in mobile app
It's really hard to customize ZOHO CRM to a business workflow when you cannot use Multi Lookup fields in modules as they don't show up in the mobile app. We don't use the mobile app as a convenience, it is what we use everyday in the field. We use the
Copy button for unattended installer broken.
Come on guys this is a simple fix on your website. Why is this not been attended to? I keep getting pushed into support cues and the technicians don’t even address the question I’m asking. This is a great product do not let support technicians damage
Zoho Sheet import error
The error "Sorry! Couldn't import the spreadsheet. Please try again later." appears when trying to either of the attached spreadsheets, and I'm not sure what the reason is.
HOW TO INTERGRATE ZOHO PEOPLE TIME AND ATTENDANCE TO ZKTECHO MB10
Can anyone assist me with how i can go about the integration of Zoho people to a time and attendace device (ZKTecho MB10)
An error occurred while uploading the attachment.
From the image below, attaching files is not possible via the website but is supported through the Mobile App.
Deluge Converting issue in File Upload of Excel Format to Xlsx in Subfrom
Scenario: In the Lead module, there is a File Upload field and a Subform. When an Excel file in CSV format is uploaded to the File Upload field, a Deluge script runs to read the document and transfer the data to the Subform using a client script on the
Not able to filter anymore
Hi, We're not able to filter anymore. Does anyone else also have this problem?
Can't create anymore inboxes
I'm on the free plan (did the 15 day trial but it's expired) so I should be able to set up five inboxes for free but it doesn't let me and only lets me have two. I also got an automatic email yesterday saying I can't have two and that they'll be deleted.
admin
how do I add and delete users?
Urgent Help Need - Your Incoming has been blocked and the emails will not be fetched in your Zoho account
I have a problem. My incoming mails are getting blocked today Below is the error: "Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts" Blocks list Mail Incoming block: Mailbox size exceeds limit Mail
Need Support - Email Incoming Blocked
We received below message today and since then have not received any email. Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts. Click here to get unblocked. Mail Incoming block: Mailbox size exceeds
Cant add celphone to my account
Hello, I tried to add my cellphone to my account but the app doenst let me. I tried putting my wife number and It didnt work. It said to contact support. I want to add a domian email to Zoho. thank you
Motivo:553 Relaying disallowed. Invalid Domain
Hello to everyone! Hope you are doing well. When trying to send email i get the message "Motivo:553 Relaying disallowed. Invalid Domain" Any help on how to solve this? Thanks in advance! Marcos
Moving from Zoho standalone to Zoho One
Hi, I am a bit disappointed with this. We have been using Zoho CRM, Zoho Books, Zoho Forms, and Zoho Flow for a couple of years. While they have their own compatibility issues, we’ve been able to navigate them thanks to Zoho Flow—not the support from
Unable to Find “Marketing Attribution” in Zoho CRM Setup
Hi everyone, I’m trying to set up Marketing Attribution in Zoho CRM, but I’m having trouble locating the option. All the guides I’ve found say to go to Setup → Customization → Marketing Attribution, but I don’t see “Marketing Attribution” anywhere in
Can't prefill Signer Fields
I am trying to create a doc where the customer needs to enter their information like name, address etc. It might be the case that we took their data beforehand and stored it in the CRM already. If that is the case, we want them to see their data and just
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