Total Invoice Dont Show
Hi, I was create a template to export invoices and all ok, but today i want to add another row to display something more and when i export to PDF Total Invoice dont show doesn't show. I put correctly the paragrams {total.invoice} like template creator. This bug is really annoying, how i can resolve it ? U know about this bug ? Thanks a lot.
Account blocked - spam in sent folder
Hi I am posting this on behalf of my client who owns this account. It appears that on the 7th of July a number of spam messages have been sent from the account without the owner's knowledge. It looks like Zoho have shutdown SMTP access for the account because of this. However, I strongly believe that the spam email has originated from Zoho itself and not from my client's machines. If I try to re-enable SMTP access from the account's control panel then I get a message saying "Operation permitted
ResponseCode 421, 4.7.0 Temporarily Deferred
Getting this error message when we email to a talk21.com account there IP is 192.168.0.5
Increase size of iframe embed code
We are using the iframe embed code on our website, but it displays quite small. How can I adjust the size of this to make it larger?
Zoho Support Sending Failed
All users on our team are receiving a "Sending Failed!" message when trying to reply to tickets in Zoho Support. I see looking a history on this type of topic that it's probably a server config problem on Zoho's side but want to make sure it isn't something in our environment that's broken. Thanks for quick assistance!
Workflow not working please help
Please help me - I have a workflow that I use to update a field account type to Deal when an opportunity is created. I want to add in = if the campaign source is + customer add on, or contains prospecting to not activate. Can anyone tell me what is wrong here? I have tried it a few ways and it is not working. Please help. I have tried to use each campaign source on one line each with or that didn't work either. Please anyone suggestions. Leah Edwards
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Whenever I try to send mail I get the above error. My account is alexchang@justhike.it. Can someone please help me?
Problem to verify Email for forwarding in Gmail with Google Apps
Hi! I'm trying to Forward emails that arrive to my "support@mycompany.com" email to the "support@mycompany.zohosupport.com" email in Zoho Support. When I add it to Gmail the Verification email never reaches Zoho Support as a ticket. I also configured the Email Routing in the Google Apps admin console following the handbook you have. Also tried with the "Spanish" version of the email: soporte@mycompany.com to soporte@mycompany.zohosupport.com Also tried to send an email directly to "soporte@mycompany.zohosupport.com"
Form not submitting on some cases?
Hi Zoho, I have a specific form (Import Data for on my app) that when checking some specific options on checkbox field, it is not submitting properly- I get a message that data was submitted, but the "On Success" script on On Add -> On Success is not processed- details that are supposed to be updated are not updated, and openURL command is not processed either, I stay in the same windows with the form reloading again. This happen 'hen "Section" field is filled with "Loan" and Insurance_Sub_Sections
Related List added but not adding data
I added related list form from Zoho Creater Apps Then I tried to add a record.I clicked on [Submit]. I received a message saying Data Added Successfully. However, the data was not added and Project Activity states No Records found.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Dear sirs, i can'r send any emails and this message appear "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" please help " pl
Account Blocked
Hi, My account (adrianhia(at)kairous(dot)com) was blocked due to mailbox size exceed 5gb. Kindly unblock it as i clear it already. Thank you.
Account Blocked
Hi, Appreciate if someone can unblock my email (adrianhia@kairous.com) Thank you.
Account blocked
Help my account is blocked. My email info@stephanieescalante.com does not receive or send emails. I already deleted messages to be below the storage capacity. PLEASE HELP.
Cant access mail admin. Possibly hacked
Hi, I just received a spam mail having my domain name as its extension (admin649@wildwoodsentertainment.com). I've never created any such email id. Upon trying to login to admin mail (admin@wildwoodsentertainment.com) for the said account, I'm unable to login. I tried to reset the password, but the rest link went directly to admin@wildwoodsentertainment.com. How can I retrieve my mail ID. A quick response is much appreciated as there are sensitive details in the account.
Zoho Mail not work
Today morning onwards, outside mails not receive & send still issue not solve, please solve the issue ASAP.
553 Relaying disallow
Hello, When I try conect my zoho-mail with pop or imap in Outlook, the smtp return this The server ask: 553 Relaying disallow Domain: growupit.net.br Tks
Approver field missing in Leave Form
Hello, Since few weeks ago there is not possible to find the APPROVER FIELD in leave form. My collegues cannot choose their approver anymore. Please keep me post. Thank in advance for your help
Problems with Pay Now Button & PayPal Link in Invoice
My client is complaining he cannot get the pay now button to work, or the PayPal button in the invoice. Is there an issue with browsers? Because The Pay Now button works for me in Opera, but the PayPal button does not. Yes, my PayPal account is connected. Thank you, Connie
X_Priority SPAM
It is possible to avoid/remove X-Priority in the email header? When I send an email to www.mail-tester.com, it is recognized as spam and suggested me to remove the X-Priority from the header -1.568 XPRIO Please remove the X_PRIORITY header Thanks Leonardo
Problem in sending email while doing IO operation
Cannot send any email in Zoho Mail, due to the red error at the top of the screen that says: "Problem in sending email while doing IO operation" Error has been consistent since 12:01 PM CST, it is now 2:10 PM CST. Why does status.zoho.com show that Zoho Mail has no issues when so many people have posted of the same problem? Isn't this a valid service reliability issue?
Error sending mail
I cannot send mail and receive this error: Error while sending message! Please contact Zoho mail support. I have refreshed, restarted and still not working. Please assist
Error while processing the request! Problem in sending email while doing IO operation
Just reporting this issue as well... Timeline to fix??? Thanks.
unable to upload CV
Oops. Problem while processing your request. Please try after some time. this is the error I get whenever i try to upload a CV
Error while processing the request! Problem in sending email while doing IO operation
Hello, I get the following error while trying to send an email, Error while processing the request! Problem in sending email while doing IO operation would someone please help me? Best regards! Fernando Zuñiga IT department Biotempak S. de R.L. de C.V.
InvalidStateError: Failed to execute 'send' on 'WebSocket': Still in CONNECTING state.
Hi, I'm see in my logs that some users receive this error generating from the salesIq code. Stack trace: InvalidStateError: Failed to execute 'send' on 'WebSocket': Still in CONNECTING state.
at Object.$UTS.Notifier._sendData(/salesiq/Jun_20_2016_https/js/track.js:1:49586)
at Object.$UTS.Notifier.notifyServer(/salesiq/Jun_20_2016_https/js/track.js:1:49340)
at Object.$UTS.Notifier.acknowledge(/salesiq/Jun_20_2016_https/js/track.js:1:49202)
at Object.handleUTSEvent(/salesiq/Jun_20_2016_https/js/track.js:1:44849)
Can't Restrict Records by Role
Previously I was able to set reports up so that a User could only view the Records of people with the same Role. That no longer appears to be the case, and support is saying that feature never existed...but it has been like that for the past 6 months.
New projects not showing up in Android app
When I first installed the Android app, all projects were loaded and they appear in the project list when I tap the filter on top of the screen. But projects created after that don't show up on that list. I receive notifications from those projects, and I can see their tasks when I select all active projects. But I can't see those projects on the list to filter. Any solution?
disabled account blocking new email
I have a new domain "academiapedrofernandes.com.br" and registered user "patricia@academiapedrofernandes.com.br" at zoho. But this was not a valid email. after that I registered my personal gmail and I verified the domain. However I can not add the user "patricia@academiapedrofernandes.com.br" because: "Email Id already registered" or create a alias: "The email address is already registered with another account which is not a part of this organization." when I login in "patricia@academiapedrofernandes.com.br"
Problem in sending email while doing IO operation
Please fix this problem soon as possible, as I need to use the e-mail urgent. I can't send e-mails, is show up this: Problem in sending email while doing IO operation
Unable to receive email since 10.30 IST
Hi, All the 25 users are not receiving any external emails since 10:30 IST today. High impact on productivity and loosing out on client emails. Please revert with a TAT. Thanks
No mail receiving since 1 and half hours
I am able to send mails but unable to receive mails. Please help
Unable to receive & send emails since morning
Hi, Facing issues with zoho email since morning - All users are unable to receive emails since morning. - Email to other users not working within organization, however email to self works fine - Sending email, works to outside domain sometimes, other times error e.g. "Problem in sending email while doing IO operation" or "Could not connect to SMTP" occurring intermittently Please help. Regards, Dinesh
Incoming Mails Not Working
My mails have been working fine for months, and now I'm not receiving any mails today. How do I address this immediately?
Problem with incoming emails
Since morning I have not received mail from client and internal team
Unable to receive incoming email in custom domain setup using Zoho
Unable to receive incoming emails in custom domain setup using Zoho but I am able to send email from the ID. MX Record is pointing towards Zoho Server still unable to receive emails
delete record doesn't always work
Hi Zoho, I have a form with a subofrm in it. When I delete a row from the subform and submit the form, the row is deleted from the main form entry but stays in the subform report. To fix this, I have added a "delete record" script on "on delete row" for the subform under the main form, so on delete row it deletes it from the subform report too. But - this only works is some of the cases. If I delete a row, and than add another row or change data anywhere in the subform before submitting the main
Email not Received
Dear Support, We can not receive any emails. Regards Vinayak
not reciveing emails
Hey guys, You said you have solved the problem and cleared the queues in the forum but we are still not receiving emails that people are sending to us right now, can you help? Thanks, Mani
Mail Rates Exceeded Limit
Hi Admin, I just got an email that outgoing has been blocked due to Mail Rates Exceeded Limit. Please unblock to me send back all this email. Urgent. MY Email : ammar@betent.my Thanks Regards, Ammar
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