Integration doesnt work for Word /CRM Plugin
Why doesnt the plugin work for CRM > Word. Have you discontinued support for this?
No response from Zoho support
I have reported this earlier but have not heard back for ages now. I am receiving SPAM emails from my own email address and I am concerned if my clients are also receiving SPAM emails from my email address. No one has contacted me yet. I asked for product tour and was told someone would contact me within 24 hours. It has been nearly a week but I havent heard back!! Please could someone get in touch?
Outgoing Emails blocked.
Hi Could you please unblock my outgoing emails, I mistakenly sent more than 500 emails because of an unwanted addon bug on thunderbird.
Data for Candidates of the graph
Hello Team, Data for Candidates of the graph is not be exported. Please contact me.
Search buttons not working
Hi I've added user filters to my reports but search buttons that appear when I click on those filter columns are not working. As soon as I move the cursor to the search box, the search icon gives way to a 'x' mark and when I type what I would like to look for, just nothing seems to happen. This is the case both in the 'View' mode within Reports as well as embedded view on my site. Please help.
Unsyncing CRM and Campaign
I have my entire biz organization set up with myself as Admin/CEO. I have a "support.ut@powerhouserg.com" account which houses the "not met yet" lists (vs. personal leads we individually know). I accidentally "synced" the contacts in my personal CRM with that of supprt crm. so when I open https://campaigns.zoho.com/home.do#contacts/sync, I can see the Campaigns to CRM Settings with the support.ut@powerhuserg.com email listed. I want to UNSYNC this!! but I cannot. So when I go into the support.ut
Workflow Not Working Consistently
I have a workflow and alert set up for when someone applies for a position. It is set to send an automatic email to candidates who apply for positions. Workflow is set correctly and active. I currently have 40% of candidates receiving the emails but 60% are not. I can also see this in Zoho Recruit under applicants profiles, no record of an email sent but other applicants do have records of the same email sent.
Account is Inactive
Hello, I created a Zoho account a few days ago and linked it to my domain. Now when I try to login is says my account is inactive. How did that happen? User ID is alec@ademeester.com Thanks
DNS Manager & SPF Configuration
Can somebody help me? I'm trying to access DNS Manager to configure my SPF (so that receivers might see my name instead of an unverified sender) BUT the instruction you guys give to us in the page https://www.zoho.com/mail/help/adminconsole/domains.html is not quite exactly what I see in my "domains" access (for example I can't select my domain manager URL and then launch it) . Can somebody help me please? I really need to send out my emails with a professional setting. The domain I have www.marziavianello.com
My email blocked yesterday
email : paul.choi@ptglobal.com Could you help on this urgently? Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
I cannot send email anymore.
EAS Sync Issues
Hi, I'm using EAS on a variety of devices, no issues on my phone but I'm getting sync issues on the desktop. When an account is first configured (all this applies equally within Outlook 2016 and the default win 10 mail app) it'll work perfectly, email sync is very quick, things go to the right folders, contacts/calendar sync up and down no problem. After a while however things start to go wrong, some emails (but not all) will get stuck in the wrong folders and contacts no longer sync upwards. Everything
Error in configuring Mail account
hi team, This is regarding the email account configuration in zoho. I tried configuring my domain id (nishanth@touch2succcess.com) with zoho mail and it shows the following error. Please assist us with enabling or configuring the mail account. Please find the screenshot.
Color formatting issues
I'm making a slide from scratch and trying to format colors for shapes and fonts. I can get everything formatted the way I like and everything but if I save it or go into print preview it'll take the texts that were formatted in black and make them white causing the lettering to disappear and the white text turns black. And if I go from print preview to the print page and print the slide all the fonts turn up grey regardless of color. In addition, when I format the edging of a shape to make the edging
Twitter button under image
Hiya, I am new to Zoho, can you tell me if the twitter and Facebook buttons under the client image connects to their account as currently I get a pop up box and the three bars showing action is underway, but nothing appears?
Mail server is not working
Hi, I configured new free zoho mail hosting, and pointing has been done perfectly as per mxtoolbox.com but its not working. I am trying to send mail in my ID, and getting bounce mail. Can you please help me to solved the issue? Thanks in advance. Dipti Bhowmick
email template error message
getting an error message that your system is not behaving as expected when I try to create or edit email templates? Is there a problem?
Add more file uploads field
PLEASE how to add more file uploads in the form? please dont say I cant I used all of them I need to add two more please hope u can replay asap
Not receiving email
Hi I have set up email accounts using zoho mail on our domain bizzbuddy.co.za. I have verified the domain and I have set up the mx records. Yet still no email. I have tested 2 accounts (peter@bizzbuddy.co.za and leon@bizzbuddy.co.za) and sent from 2 different accounts. all the forum responses only cover these 2 points so don't know what else to do.
Unable to access Zoho CRM - Please wait message
Hi, Is there a problem with Zoho CRM at the moment? I'm unable to access it, just get a 'Please Wait' message. Many thanks, Dave
Call Log Activity
9/16/2014 problem in Zoho CRM user's Call log activity is not showing in Accounts or Contacts screens We have multiple users where all logged calls are no longer showing in individual contacts or accounts tab. I am the systems admin an we have NOT changed anything in ZOHO logging a call today is not showing in the Accounts or Contact screens.
Events - When editing the Description, it corrupts the text
We put text in the Description which shows up in the 'canned' template invitation to participants. If we click the 'Edit' link to open up the text window the description text gets corrupted with the "See More" text. Results after clicking the Edit link next to the description (not the Edit button at the top of the page where it should read "and analyze a test...." It is inserting the 'See More'into the body of text. This needs to be fixed like now or yesterday!
Android App: Multiple Notifications
Is there some reason we get a separate notification of each incoming email? The CRM app is creating many notifications and this is not a good practice. There should be one notification with an email count, similar to how Gmail does it.
Call log problem
Hello 2 of our salesman cant log calls even manually when they add call manually they cant see it in the contact activities By the way we don t use any bridge and the chat support dont answer can you explain to us please
Task in Leads
When I create a task against a lead, in the reports "Tasks & Events report" related contact is coming as blank. Request a solution
Android App: Emails Not Updating
The Android app does not check for emails in a timely fashion. The Zoho mail app will not update unless it is manually updated. The Zoho CRM app will not update emails unless a refresh is triggered on the website. Overall, the email functionality of Zoho is lagging far behind what is considered a modern level of service.
zc_LoadIn not working for view-perma/view embed
Hi, I'm trying to open an edit form in a popup from an embedded page. It all exists in the same application, but the form will not open when I embed the page into another page using the "view-perma" to remove unnecessary menus and headings. Is there another solution for this? Thanks, Damien Cregan Hire an Expert
Issues Emails Receiving
Hi, For my account some emails are being received but intermittently. Sometimes nothing comes for hours. The domain name in question is financialnetworkmi.com. Email being info@financialnetworkmi.com. Can someone please look into this for me? The MX and SPF records are all updated. Thanks
Report Sort Not Working
Hi, I am trying to sort a report either automatically or using the arrows at the top of the report view but after sorting by 'shots' once it will no longer sort by anything else. I want to be able to sort by the field 'decimal' so that the user can change the order by changing the value of the row in 'decimal'. Why is the report not sorting? Other reports are sorting.
Adding a hyperlink changes colour to grey
Hello, I am adding hyperlink to emails. The text colour is blue but when I hyperlink they go grey. They will not change back to blue.... This is very bad and I need some feedback on when you will be fixing this. Please respond asap. Jason
Again Not receiving emails on Outlook 2016
Last week I stopped receiving emails from my IMAP account from Zoho on Outlook 2016. The only solution was deleting the account on Outlook and creating it again....problem fixed after trying to fix it for 3 days, had no help from Zoho....again I am having this problem today. Any solutions from Zoho? Or do I have to open an account on another email service?
CSV files Windows sync vs. Upload
When I upload CSV file I can open it. When I sync same file with ZohoSync for Windows I can't. Is there solutions ?
Filled job openings reappears when we want to associate a candidate
Hi, We are in a candidate form We choose associate to a job opening a list of job opening appears but not only in progress job openings but a list with in progress, filled ... job openings. Could you fix this bug ?
vacation reply not working
I need to set up vacation reply for my accounts but I can't save the changes done in that section, vacation reply used to work fine in the past but now I'm having this problem and need to fix it asap.
Send a personalized email to a selection of candidate doesn't work since the new version
Hello there ! I would like to send a specific and personalized email to a group of candidate. I could do it in the prévious version. Now i can only send an email of the model list, and can't personalize it. When you search competencies for a position, it's important to choose the candidats in your list and send to them a detail description of the position quickly. When will we be able to do it again? Thank's for the response.
The new version of Zoho Recruit Is Terrible
I hate to sound like a complainer but can we please have the old version back and you guys can make changes to that version and layout? Many things are not working right on this new version and my business is suffering greatly. In fact, so many things are not working right I don't even know where to begin.... If we can't switch back to the older version, I may have to look at moving to another platform with another vendor as this is creating so many problems that it may not be worth it anymore.
Email Template - Body Does Not Populate
I created an email template in ZoHo Recruit and the template should automatically populate the body of the email with the name of the candidate and an introductory sentence. I see the material in the template, but when an email is generated, those items are not populated in the body of the message.
Reports filter
When viewing a report and using the filter options at the top. When I select Users it will only display data if ALL is selected. I can't use it to select data by an individual user. In this case it is jobs and many jobs have been entered by different users.
Default button in search window.
Setting a tab for default in the search box always reverts to "Candidates" I try to set default for "All" but it goes back to "Candidates"
View issue
How we can have First Name and Last Name separately with in a View ? Actually we have only one field "Candidate Name" but in this case we cannot order by last name.
Next Page