Very frustrated user
OK ZOHO Team, this new release was not ready and is buggy and unstable. Now the option to add an update under candidate, client, and job order is missing. You can see previous updates, need to re-populate the link to update. Your new release has doubled my work load this week due to the instability. Im not your BETA Test Team, nor am I happy. I understand the need to improve but not at your end users expense.
Published job openings are not appearing on my Careers Website
My published job openings are not appearing on my Careers Website.
Re-activate subscription
We have deactivated a Consultant, Kim Taylor as she moved from this job though has come back into her previous role but its saying that her email address is already in use so unable to accept her. She has no live account. Please could you let us know how to set her back up on Zoho REcruit using the same password kim@squarepegassociates.co.uk Thanks, Suzanne
refund.
system doesn't work, refund please.
"Try New Version" rich text compose seems broken
If I switch to the "new version" of zoho mail then send a message, most of the text doesn't show up on gmail or even on zoho's own mail viewer. If I go in and view the source of the message, the text is there, but the html associated with it is malformed in such a way that the message is not readable in html mode. From the source, it looks like it's defaulting to 0 point fonts. I don't have this issue on the old version. If I explicitly highlight the message at the end and force it to a certain size,
"Null" cannot be used in the criteria for a rule!!!
Hi, I would like to create a rule that if a value of a lookup field has not been selected then it will hide add entries of a subform. When I try to create the rule I get this error "Null can not be used in the criteria for a rule." Please explain how to create a rule for an empty value of a lookup field if criteria cannot be "Null"??? Thanks, Damien Cregan Hire an Expert
changes in the mobile version
Hi guys, Lately there has been a lot of unadvertised changes to the mobile version of our web sites. This causes great problems, Can you please advise what is to come and when. I do not want to pay anoter web designer to update the sites if you change it again in 2 days. Please advise. Thank you
Authentication failed:535 Incorrect authentication data
I am consistently getting the following error: Unable to connect SMTP server:mail.mottoinc.com Reason:Authentication failed:535 Incorrect authentication data The only change I have made is updating my password. I have double checked my password but I keep getting error when I try to send emails...
PLEASE CONTACT/FIX ASAP!!
Hi Zoho Recruit- There are wrong emails being parsed and candidates being uploading into the candidates module that shouldn't be. Please call me if you need any further explanation and I will be glad to show you what is going on. The attached photo shows multiple of my non-new-resume emails are being parsed and uploaded into candidates through the resume parsing/resume inbox tool. My cell phone number is (470) 455-1444
manual and automatic 'Refresh' is broken
Hello I've reported this issue earlier [1], but strangely my inquiry seemed ignored (perhaps it wasn't very clear). Zoho Mail doesn't refresh in the web interface, either automatically or when manually requested. Automatic refresh: I'm subscribed to several mailing lists and receive e-mails hourly. If I open Zoho Mail and leave it in Inbox for several hours, Zoho will not notify me of any new mail, via bold folder names, message titles and counts of unread messages. (At the same time, I know that
Spell Check Freezing
Good Morning, I am experiencing a problem when I use the spell check when sending emails. The system says' checking' but freezes and does not ever complete the check and identify any errors. I am having to copy my emails to Word and then spell check and re-paste them to Zoho at the moment. Can you please check this for me and advise?
Hiring managers that we had registered are no longer visible
All the hiring managers that we had registered are no longer visible, anteriormente podia ver todos los usuarios como hiring manager. Ahora solo los usuarios que son administrator o standard pueden ser hiring manager y te limita a una cantidad fija. Necesitamos que hiring manager sean todos los usuarios. before I see all users as a "hiring manager", now only some users who are administrator or standard may be hiring manager and limit you to a fixed quantity. We need hiring manager are all users.
tool bar edit
On one of our users, the tool bar is missing Clients and Contacts. Ca n we edit it and add the tabs ?
Issue sending email to client
When I try to send a candidate to a client, and add 3 additional emails to the CC (which I add by selecting them from the contacts list), I get an error message that says "Please add a valid CC". Why won't this send to the client?
uploading of resumes
im not able to extract resumes direct from my mail id to zoho. I have tried all setups and settings but it not working , earlier also we have reported this matter but no action has been taken so far
Indeed Integration Buttons Not Working
Currently when trying to Integrate Indeed.com, the final button entitled "Enable Indeed" from within the pop up window, does not work. The pop up window simply disappears and screen remains greyed out. When you return to the integration section, the status has not changed.
open activities - send notification emails
Hello, When I started using CRM a couple of months ago, I was able anytime I created a new open activities to send a notification via emails. Since 3 weeks now, even if I tick the option 'send a notification via email' I did not receive any email. Would you please let me know what changed, as I really like and need this option? Thank you Sabine
Having problems sending emails from Zoho Mail
Hello, I sent an email a few minutes ago to a couple of people, including two of my own Gmails, from Zoho Mail. For some reason I haven't received the email on EITHER gmail account. I tried sending an email from Gmail to Zoho Mail, and it worked. So I can receive emails but not send emails. Help please! Thanks! Noble Obodum Chief Operations Officer Head Webmaster Adventist Outreach Kids nobodum@theaoks.gq nobelpeaceprizeis@gmail.com
Problem exporting data with arithmetic symbols
In Zoho CRM. If we have a text field filled with a phone number like +1-912-323-2323, while exporting this record the zoho CRM convert it into a calculated value like -1211(or something similar) basically in exporting a report the data is lost. This need to be urgently fixed please.
"Cannot Verify Server Identity"
Hi, I am trying to connect my email account to my iPhone to be able to send and view messages from my phone, but it's saying that it cannot verify my account information. I followed the steps provided on the zoho website and added the email as an exchange email and typed the server name, etc. but it is still not working. Please help.
Problem with "First Last" in the "From:" field that receivers see
Hello there. I have a few problems here. 1st PROMBLEM I have an email address with my domain hosted here at Zoho through IMCreator with which I created my website and through which I bough my domain (www.marziavianello.com). So now I have this email here: info@marziavianello.com When I send emails though in the "From:" field the receiver sees "First Last". Yes, I already changed in the "send email as" section and put my name Marzia Vianello and saved it, and refreshed the pages etc. But still receiver
4 DAYS CRM REPORTS STILL NOT WORKING - RIDICULOUS!
I have called support in FOUR countries. I have posted on the forums. I have had chat sessions. I have been promised return phone calls that never come and still NOTHING! Reports in the CRM are not working. It just says "Loading" and nothing ever loads. I need help with this issue ASAP please. Thank you!
When Merging Leads - Picture Does not merge over
Hello, I like to Select and Save Pictures for my leads in Zoho CRM. When I have to merge Duplicate Accounts, everything goes smoothly. The one thing that does not transfer over and doesn't give me the ability to select which one to merge, is Picture. When I merge two leads together, the picture is not saved. I have to go back, look for the saved picture, and upload it again. Just wanted to bring this to your guys attention. Thanks.
Not able to receive or send email
Not able to receive or send email. i done mx entry proper but not getting emails or able to send. kindly check it and let me know.
i am not able to receive emails from my clients
i am not able to receive emails from my clients
one email not working in our domain.
Hi Team, Could you help ? One of our email (mike@ourdomain) not receive email in outlook 365 desktop version. It's all working in Zoho mail online version. I can see all send and receive emails correctly. But it's shows Synchronizing subscribed folders... when I click send and receive email or open outlook client. Please help and check. Thank you very much. Cheers
I can not send nor recieve emails
Today I stopped receiving emails to my adress emma@trojascenkonst.se which is hosted by Zoho. I sent a number of test emails and I got this reply: - - - - - - - - - - Delivery to the following recipient failed permanently: emma@trojascenkost.se Technical details of permanent failure: DNS Error: 97167788 DNS type 'mx' lookup of trojascenkost.se responded with code NXDOMAIN Domain name not found: trojascenkost.se - - - - - - - - - - - I can also not send emails. Yesterday I could still receive
I get an error when I try to call any crm api.
I get an error when I try to call any crm api. https://crm.zoho.com/crm/private/xml/Leads/getRecords?authtoken=*****&scope=crmapi&selectColumns=Leads(Lead%20Owner,First%20Name,Last%20Name,Email,Company)%20&lastModifiedTime=2010-04-21%2011:09:23 This error appears in all responses. <error> <code>4834</code> <message>Invalid Ticket Id</message> </error>
Email account blocked
Hi I am unable to send email on the account outsource@jigsawtree.com - the error is 554 5.1.8 sender address blocked. Please can you unblock the account. Thanks Mark
Urgente!!! Error con los nuevos registros en Recruit
Buenas noches. El motivo de este correo es porque esta sucedió un inconveniente con los nuevos registros en mi cuenta de Recruit, cuando las personas se intentan registrar con diferentes extensiones de correo no se los permite Recruit, para el ejemplo tenemos a la usuaria: Sienna Martines, ya que se ha intentando registrarse pero siempre le muestra un mensaje que dice que ya se encuentra registrada, el problema es que en la base de datos de Recruit no aparece ninguna información o datos de ella,
Not able to receive emails either send
Not able to receive emails either send, kindly check and let me know. and my post been deleted
I can send emails but not recieve - code NXDOMAIN
Today I stopped receiving emails to my adress emma@trojascenkonst.se which is hosted by Zoho. I sent a number of test emails and I got this reply: - - - - - - - - - - Delivery to the following recipient failed permanently: emma@trojascenkost.se Technical details of permanent failure: DNS Error: 97167788 DNS type 'mx' lookup of trojascenkost.se responded with code NXDOMAIN Domain name not found: trojascenkost.se - - - - - - - - - - - I can still send emails, and even receive from some domains,
Shared Folders and organization
It all started with that had the need to share a folder but every time I tried gave me error that had no one in my organization so when I started to add co-organization I get this added successfully but does not appear in the folder and not let me share the folder yet. what I do? Thanks Mary Retana
Zoho Crm forms on mobile devices
Hi there. Do zoho web forms actually work on mobile devices? The default html code generated by Zoho works perfect on desktop. On mobile device though upon submitting I get the "can't load the page" error. Android 5.1.1, Mozilla Firefox Anyone with this problem?
553 Relaying disallowed as emanuele@emanuelesantanche.com
I configured postfix on my server to send email through zoho smtp server. I had some trouble with TLS,which I fixed. Now I'm getting 553 as error. I don't know if relaying has been blocked for the account. This is from /var/log/mail.log: Dec 7 18:08:28 depressionteenshelp postfix/pickup[13388]: 362E542101: uid=0 from=<emanuele@emanuelesantanche.com> Dec 7 18:08:28 depressionteenshelp postfix/cleanup[13405]: 362E542101: message-id=<20151207180828.362E542101@FREEDOMANDCOURAGE> Dec 7 18:08:28 depressionteenshelp
Can't add filters
While trying to create a filter or modify an existing one, I'm getting the message: Error while adding filter! I tried this on two accounts of my domain and on both of them I'm getting this error. How can I solve this problem? edit: Apparently this only happens using the older version of Zoho Mail. With the new version this problem isn't happening.
No response to my posts for over 10 days!!!!!!!! Are you serious???????!!!!!!!!
Hello, I posted a problem 10 days ago, no reply!!!!!!!!!!! Are you serious about this??????????!!!!!!!!!!!!!!!!! Miroslava
Unable to send messages to my clients.....
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
admin account is inactive
i am not able to login into my admin email which is admin@feelpankh.com / jaysarraf596@gmail.com It has been just lest than 4 weeks i have setup an acount with zoho and for no reason my account is shown inactive. I am able to login with the rest of the email within the organization but only the admin login is not able to be logged in.
Display issues on my CRM
Hello, THis is Vincent in France. I refer to my emails regarding display issue on my ZohoCRM. Kindly come back to me. THanks
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