No access to contact categories in Zoho Mail Apps
I have set up a number of contact categories for my organization. When I compose an email using a web browser these categories are visible. When I compose an email using your Android or iOS Apps no contact categories are visible. Is this expected? IfZoho Desk Ticket Properties
Hi Zoho Team, Checking on this if we have another outage on specific ticket module under properties. **Some of our departments aren't affected.Try to get a work flow to work on CRM
So the work flow is meant to send a reminder e mail 40 days before the contract ends. Tried a few things and cant seem to get it to work, also is there a way of testing this instead having to wait for the trigger time. ThanksLa entrada y salida de mi correo esta desactivado, Help me!!
Buenas tardes, no puedo redactar ni recibir correos en mi cuenta de correo porque los botones de entrada y salida estándesactivados y no puedo activarlos desde el administrador Ayuden me urgente debo poder recibir correos Gracias553 Relaying disallowed
Hi, I have been trying to set up email hosting for my domain benporter.co.uk with your service here is a screens shot of the DNS records I have setup: I am able to send out emails from ben@benporter.co.uk but when I send email to this address from anUnable to upload virus detected AGAIN!!!
Zoho mail has problems - can not upload files and view/donwload sent to me files also. When will You fix this? Very urgent!!!SMTP and IMAP servers are not responding
We stopped receiving inbound email at around 2230 pst 2017 01 10. As of 0800 pst 2017 01 11 servers remain unreachable. Tested from Gmail, mxtoolbox, etc. What is going on? Please post status updates on this board. Can we get an eta for service restCannot access the mail admin console
Hi, I can't seem to access the zoho mail admin console. I've tried clearing cache and cookies on two different browsers, and going directly to the login page of the mail admin console using the link https://mailadmin.zoho.com/ and when I login using thatOutlook has stopped syncing Zoho Mail
Everything has been working working fine, but today Outlook (365 desktop) stopped syncing with zoho. I tried removing the account from outlook but now when I try to re-add it, I get this error: "We couldn't connect to the (IMAP) server using the specifiedAll meeting invites are going to spam even though I have all DNS records set up
I have set up and tested all of the DNS records for SPF, DKIM and DMARC yet every invite we send goes to the recipients spam and dont even seem to show up when sending to an icloud account. What is the fix for this issue.annual leave settlement - ZOHO PAYROLL UAE
Greetings. would like to ask about annual leave settlement ( as per uae low ) , and how we generated auto for employee who will have annual leave way as exit settlementAttendees couldn't see the presenter
Hi Team, We had our first webinar today. Some of the attendees couldn't see the presenter on screen while some did. I am unsure why such an issue happened. We have tested multiple times ahead of the webinar day and things seem fine. Webinar ID - 102Can't send/receive mail
On October 21, 2024, we encountered a critical issue with our email services through Zoho, affecting all 43 users in our organization. Initially, at 10:30 AM, all users experienced delays in receiving emails. However, the situation escalated to a completeSMTP reauthentication
Hello, we are trying to setup SMTP on re:amaze to our zoho email but we always get 'Reauthenticate SMTP' error Used details found here: https://www.zoho.com/mail/help/zoho-smtp.html Re:amaze is saying that the issue is on Zoho, either incorrect detailsMail to my Zohomail account was blocked
I sent an email from my new Zoho mail account to my gmail address. It went through, although it landed in the spam folder. But then when I tried replying to the email using my gmail account, the Email Delivery Subsystem blocked the mail. This was theEste domínio já está associado a esta conta ...
Estou tentando criar um e-mail corporativo, porém quando informo o domínio que é de minha propriedade, ele acusa já estar vinculado a outra coisa de e-mail. I'm trying to create a corporate email, but when I enter the domain that I own, it says it's alreadyUnusual activity detected from this IP. Please try again after some time.
I get this error when I try to create a new address on my account, it's been a long time now, I'm still getting this error, anyone can helpzoho mail
I can't receive messages from my shopify store despite doing all the steps you asked me to do and linking my store with zohoIncoming Mail Blocked
It seems that my incoming mail has been blocked since yesterday afternoon, and the only reason given was that the account was "blocked temporarily as a security precaution" and "Mail Box disabled." This account is part of a group, and when I attempt todsn=5.1.1, stat=failure, 5.1.1 Invalid Recipients.
Thư của tôi có thể gửi cho người khác, nhưng khi người khác gửi cho tôi, họ nhận được thông báo lỗi dsn=5.1.1, stat=failure, 5.1.1 Người nhận không hợp lệ.DMARC FAIL for calendar notifications
Using calendar notifications for a custom domain. We have SPF, DKIM and DMARC correctly setup and they work great for email sent directly by users. However, notifications sent by calendar events always fail the DMARC check. Even though both SPF and DKIMAuth error http response
Scenario :calling the workdrive api with an expired token Expected behaviour : 401 response Current behaviour : 500 internal server error 500 with expired token PS: When I call with no token I get the correct 401 response 401Unable to send message;Reason:554 5.1.1 Mail sending blocked for the domain(s): [gmail.com]
Any Admin can help me to Un block my Domin My Mail : martin@moxo.ro my problem : Unable to send message;Reason:554 5.1.1 Mail sending blocked for the domain(s):[gis-eginfo.com]Formula field not working properly
I have an input field "Basic" and some other fields and one formula field "Total" in a form. When I input data into "Basic", then an workflow runs (on user input). The workflow populates some values and puts those into other fields. The formula fieldSubform fields showing in pre-made templates, but not in custom HTML templates.
I am attempting to get subform field information to show up in my custom templates, but the fields are not showing. The other day I created a template based on the Zoho basic pre-made template and the subform fields were showing information. My questioni cant recieve any email to zohomail
i cant recieve any email to zohomaili cant recieve any email to zohomail
Hello, i cant recieve any email to zohomail but i can sent email from zoho, i have checked the MX recordes and everything looks correct, could you check this probleme pleaseImages visible in template, NOT visible once sent, visible to SOME email recipients, but NOT gmail recipients.
Hi support, dear Sir or Madam, Images sometimes visible, sometimes not there. When I send an email with pictures in it, the pictures are visible in my template and while I compose my letter, I change the addressee and add a few words. The pictures areINVOICE PAST DATE
there are invoices made manually in the past, I need to create these invoices on Zoho with a past date to adjust my reports, But i can’t save invoice because of past date i put, can i have a solution?Umm... There seems to be a problem.
Umm... There seems to be a problem. I am getting this whenever I am trying to upload an image to a post. Please help?Issue in Zoho Creator in Billing Page
Hi Team, I have found an issue on the billing page in Zoho Creator. In the application usage, I noted that the ‘User Connection’ usage appeared twice.Agents unable to view ticket content
For the past hour and a half users who submit tickets and agents are unable to view the ticket content. When a ticket is submitted the user gets a forever loading screen, and the agents only see a "Something went wrong" errorDatabases Function Error
Hi, I have created a form in Zoho Cliq, and I want to store the data in a database. I have also created a database form and executed a function. However, after saving the code, when I enter the field value, it shows 'function does not exist'. How canNew Vault browser extension update broke autofill
I have a lot of sub-domain passwords saved, and I have the newly updated browser extension set to auto-fill and show domain matching. Before the UI update of the browser extension, it would allow autofill based on the URL/subdomain. However, this newRecent Maintenance
Dear Zoho Sheet Team The recent 'Improvements' gave me considerable problems. I can't evaluate the extent of these problems, they could range from fixable to disastrous. I can't check more then 300 sheets quickly. A lot of my images have suddenly disappeared, this seems to be the major problem. Where have the gone and how can they be recovered? Another thing I noticed - you have taken away the 'SAVE' button. Clicking on 'FILE' doesn't give a 'SAVE' facility either. I will keep working and reportShared trips not allowing addition of expense report
I am listed as a co-traveller on a trip that has been approved. However when I go try to create an expense report to the trip - I get a message that "You are not authorized to access this trip."Icici integration
We are facing issues due to the disablement of ICICI bank integration. Our ICICI bank account was primarily opened for Zoho integration, but now we're struggling with manual payments through file uploads. Can you provide an update on when the ICICI bankSome Emails Not Saving
Hi All We are having some issues with sent mail not being saved in the sent folder and some incoming mail not being allocated to the CRM leads. This is only affecting some emails which I find quite strange. Is anyone able to assist with this and if there is any settings that I should be looking at? Regards GregZoho incorrectly interprets incoming email Content-transfer-encoding when charset is not UTF-8
In nordic countries (Norway, Sweden, Denmark, etc.), Microsoft Outlook default setting is to produce email headers like this: Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable or Content-Type: text/html; charset="iso-8859-1"Zoho Vaultからのメールが届かない（復旧済み）
特に弊社側で設定変更等は行っていないのですが、10/28以降Vaultからの各種メール（承認依頼、自動承認、終了等の通知）が全く届かなくなりました。25日までは届いていました（26日,27日は週末のため利用がなく不明）。 そして、同じく特に設定変更等は何も行っていませんでしたが、31日よりまた届くようになりました。 これはクラウド側の問題と考えてよろしいでしょうか？ もしそうである場合、そういったトラブルの情報はどこを確認すれば分かりますでしょうか？それともどこにも告知はされないでしょうか？Next Page
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Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everythingZoho Projects Android and iOS app update: Mobile device permission based on user profiles
Hello everyone! We have brought in support for mobile device permissions based on the user profiles which are configured in organization level. Administrators can now configure the permissions on the web app(projects.zoho.com) by following the steps mentionedGood news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activitiesUnlocking New Levels: Zoho Payroll's Journey in 2025
Every year brings its own set of challenges and opportunities to rethink how payroll works across regions, regulations, and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and controlZoho Projects Android and iOS app update: Timesheet module is now renamed as 'Time Logs', delete option has been renamed to 'Trash'.
Hello everyone! We have now renamed the Timesheet module as Time Logs and the delete option as 'Trash' on the Zoho Projects Android and iOS app. Time Logs Android: Time Logs iOS: Trash option Android: Trash option iOS: Please update the app to the latest
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Hello everyone, Greetings and welcome to Ask the Experts 26. As we wrap up 2025, we are excited to invite you to the 26th episode of our Ask the Expert series. 🎄The Merry Metrics Edition = Best of Zoho Desk [Best Practices + Holiday Automation + Year-EndCRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storageBasic Plan Active but Survey Creation Still Limited to 3 Surveys
I have an active Basic (Monthly) subscription (valid period: Dec 24, 2025 – Jan 24, 2026), but the system still limits survey creation to only 3 surveys, which matches Free plan behavior. The subscription appears active in Portal Information, howeverAuto-Invite Users to Portals in Zoho CRM based on Conditions
Hello Everyone, You can now automate portal invitations in Zoho CRM with the new Auto-Invite users feature in Portal management. No more manually enabling portal access one by one. With this enhancement, you can automatically send invites for users toSynchronise item image between Zoho Commerce and Zoho Books/Inventory/CRM
Here is a blindingly simple idea to tie several Zoho products together. Zoho - please include a method to synchronise the item image (or images) from one Zoho application to another. For example, if you upload an item image in Zoho Inventory, a user should
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Good news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activitiesProduct Updates in Zoho Workplace applications | November 2025
Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insertIntroducing the Zoho Projects Learning Space
Every product has its learning curve, and sometimes having a guided path makes the learning experience smoother. With that goal, we introduce a dedicated learning space for Zoho Projects, a platform where you can explore lessons, learn at your own pace,Marketer's Space: Proven tips to improve open rates – Part II
Hello Marketers! Welcome back to another post in Marketer's Space! We're continuing from where we left off a fortnight ago. We ended the previous post discussing the subject line, and we'll continue from there. Let's dive right in. Pre-header Pre-headerKaizen #222 - Client Script Support for Notes Related List
Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
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