Can't sign into any of the Zoho apps on MacBook...
I click "sign in" and it either does absolutely nothing, or it opens OneAuth and then just sits there. Can't even begin to use them 'cause I can't even login; Vault, Books, Creator
Add clients without needing a client company
I, like many people, deal directly with individual clients rather than companies. It's really obnoxious to have to add a client company and treat my client, who is an individual person, as a company. Zoho - can you please build in a way to bypass the need for the client to be part of a company? This is a problem in cliq as well - I want to invite my clients to channels in Cliq but needing to create a company is confusing for them and makes them feel as if they don't belong on the app. But that's
Office 365 and Zoho CRM
Does anyone have this synching properly. I configured it and the Zoho Calendar shows up in 365 but nothing comes from 365 into zoho crm. I have enabled the two way. No errors are being generated. If anyone has some insights I would really appreciate
File attachments adding date and time to name when uploading?
I have set up a function that uses the mail merger api to get a lead and fill in the details, it is basic but was just using to test will fill in all the details later, It works perfectly fine the only issue i have is that when it uploads the file into
Accepted meeting invites not showing on calendar
I can receive a calendar invite to a meeting, I confirm I can attend and hit accept. I then check my calendar and it doesn't show. 30 seconds later, it does show up but it is delayed leaving the feeling something didn't work correctly. Can this be improved,
No Hope for Zoho Meeting
Zoho Meeting is just the poorest meeting app I've come across in a long time. The support sucks too. I called to see if there was anything that could be done on the backend and while I was on a test meeting with support the video was lagging and freezing
Zoho Signing embedded with iframe is moved out of view when navigating to focus signature on mobile devices
Dear Zoho team, I'm having difficulty embedding the signing url into a website for users to sign on their phones, it's not working perfectly. The problem occurs after the user accepts and continues to sign, or the user clicks to redirect to any of the
How to hide tax Rate in the Sales invoice print-out
Hello everyone, Can I get an enlightment for my issue that relate to the tax rate in the Sales invoice print-out?
zoho vault api create secret need crypto files and documentation
Hi zoho vault api - I am trying to create secret.But the documentation i snot complete.Can you please help with the crypto files for encrypting decrytping the scecrets and also make password policies/category..Appreciate your help Thank you Subin Ba
UCEPROTECT-Level2 Listing
mx.zoho.com, mx2.zoho.com and mx3.zoho.com IP ranges are all in the UCEPROTECT-Level2 range. Can you please request a delisting, and also add the specific IP addresses within the range to the whitelist at whitelisted.org
event_VbFeVEcfasxiBpmGm8SBeMdT Response: Zoho: Invalid login: 554 5.7.8 Access Restricted. For more details, check this announcement: https://help.zoho.com/portal/en/community/topic/zoho-mail-server-d
I just received and Email from EmailJS service may have stopped working or is unstable. It failed to send the email at least three times in a row. To analyze the cause of the issue, please visit the Event page in the dashboard or press the button below.
Unable to Receive Emails – Address Not Found
Dear Zoho Support Team, I am experiencing an issue with my Zoho Mail account where I am able to send emails, but I am not receiving any emails from external senders. When someone tries to send an email to my Zoho Mail address, they receive a "Address
The Zoho Meeting Video Quality Crisis
I'm evaluating Zoho One for my business in Switzerland, and I must address a critical concern that threatens our potential adoption of the platform—the persistently poor performance of Zoho Meeting's video conferencing capabilities. In today's digital-first
Share Screen Delay
Hello I got delay when i share screen in meetings.. this i attached log pls help thanks
Authorization Issue While Fetching Items from Zoho
I am facing an issue while retrieving items from Zoho. The error message states that we are not authorized to perform this operation. We have tested this with different domains as well as with different Data Centers, but the issue persists. Despite ensuring
Workflow rule not triggering on field update through API
We have a workflow rule that should trigger when a project's custom Boolean field is marked as true. If this field is marked true manually by a user, the workflow triggers as expected. We have a Zoho Books function that updates this field on a certain
Wombat dialer, Yeastar P-Series, Zoho integration issue
hi i have a Yeastar P-series integrated with zoho, integration works fine except for calls generated by Wombat predictive dialer, it doesnt show customer caller ID, however in the thirdapp.log in yesterday, Zoho can detect the call but it doesnt pop-up
Notebook does not remember the window size and position
Hello am using MS store version 3.3.0 It's not a big issue just a bit of annoying. App starts all the time on max size, after resizing, closing and reopening back to same state as the beginning. any way to fix it please?
I get an [ERROR CODE :550 - Verification failed] but only on 1 address...
When trying to send an email to a friend, I get an ERROR CODE :550 - Verification failed but only on this one address. - Sending him an email with my private gmail address is successful. - Sending myself an email with my SOHO address is successful. -
LastFourDigits Placeholder is Broken on Dunning Emails since Feb 24th
As of February 24th, the dunning emails stopped rendering/displaying %LastFourDigits% placeholder! This has been working for 2 years without issues but last 6 days, it's not rendering. Example of Dunning emails from last few days: RIOR to February 2
Mrs
I have paid for a year subscription. I cannot set up my account I need help
Notebook freezes mobile
Hi I'm very happy to have found an alternative to Evernote! But when using Notebook on my Android mobile, it freezes. Typing gets very slow. I need to exit the app, and when I do so, my screen becomes black and need some time to give access to the phone
API issue: list invoices endpoint no longer returns custom fields
Hi, could anyone please advise. It looks as though the Zoho Books API has been changed, and now does not reflect the documentation. We use the list invoices endpoint (https://www.zoho.com/invoice/api/v3/invoices/#list-invoices) to return a list of invoices,
Support more fonts
I am writting in Hebrew and I must have fonts that looks good in Hebrew, Such as Calibri or Arial . You don't support them and all current fonts looks very bad. Also a default of RTL (Right To Left) for the noes would be appreciated.
Formatting in translated survey
Hi, I'm putting together a bilingual survey that has some basic formatting (line breaks, italics, email links) in some of the "descriptive text" boxes as well as the survey conclusion page. Unfortunately, attempting to reproduce this formatting on the
Zoho CRM Workflow Function Not Receiving Field Data – All Values NULL
Hi Everyone, I am trying to do an automation using function and workflow. One of our client has a request that they want to get an update about all of their sales order on their application when the status of sales order change. I created a work flow
Hubspot to Zoho: You have exceeded the migration limit for your organization.
hi We did a first test migration in December that worked i'm told by my engineer. Friday we had a issue around no call type in hubspot during final migration. She ran again but for some reason stopped the 3rd to check something. We are now blocked with
Issue in adding leads in automation through manage list
Hi Team, I've been trying to upload leads for the past two hours, but they are not getting updated, nor is there any failure message. Please look into this on an urgent basis.
Unable to add custom fields to Tickets through API
I have added two custom fields to our Ticket layout. Company ID and Location ID. The Fields page shows that in the API their names will be cf_company_id and cf_location_id. When I submit a ticket through the API I get: {"errorCode":"UNPROCESSABLE_ENTITY","message":"An
Workflow isnt execute when record is created via sync with Desk
Hi, as in subject, why executing workflow doesn`t work when someone new sent mail to Zoho Desk and via integration email address is created as Contact in CRM?
[SOLVED] Review before submission with files
Hi ! In a simple form with a subform, the "review before submission" option works well only if I don't add a file/image. But as soon as I add an image to the upload field, the review button no longer works. Do you have any idea where that comes from?
Zoho CRM for Email ( Microsoft add on app) Feb 25, 2025
We are currently experiencing issues with Zoho CRM for Outlook despite updating the Microsoft add on app and Zoho software to the latest versions. When working in Outlook on our Macs and PC's and 365 on the web, when we try to link an email in Outlook
Can I see what clients have filled out while signing is in process?
When I send a document to a client I often get phone calls
because the client is having trouble and unable to "finish" executing the
document. Is there a way that I can see from my end what hasn't been
filled in correctly by the client? I would like to
Inquiry About Read-Only Function for Form Fields and Request for Development
Can the fields in the current form be set to a read-only function now? I sincerely need this feature. If it is not available at the moment, could it be prioritized for development?
File Renaming and PDF Export Issues
Using the Zoho Creator app on mobile, I need to rename draft files and export them as PDFs, then forward them to the LINE app. 1) Is it possible to set the file renaming as a variable (from the form's variables)? For example: Customer Name + Date. 2)
Unable to create a Sandbox Error
I am a super admin/owner and when I try to create a new sandbox, it DOES walk me through all the questions but then when I say go, I get this error. Sorry! We're unable to create a Sandbox account for this email address. Please contact us at support@zohocrm.com
"Unable to send template message." for Zoho CRM
In Zoho CRM I created a lead from my own number and made some conversation using what WhatsApp api. The last conversation was 30 hours ago and the session is expired. To resolve the session expiration issue I created some WhatsApp message templates and
Conversion: Lead to Custom Module
I need to convert my lead based on certain criteria to a module I created. But Contact and Company module are pre-selected in the workflow rule page. Is there a workaround for me to be able to select the module I want to convert to?
Why is Zoho Mail support so lousy?
This is not the first time I voiced out about this, the first time was 2 months ago https://help.zoho.com/portal/en/community/topic/what-the-actual-fk-is-wrong-with-zoho-mail-support where I had to follow 7 times in the span of 2 months to get a (unhelpful)
Weekly Bug: Related Record Bug,
Hi Zoho, Weekly bug. As an admin, why I don't have authority to enter to a lookup module? It states it is an internal error. I reserved your developer for other issues at earliest 3 Mar..
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