How to fix this error
// Get the selected user from the form selectedUser = input.Meeting_With; // Fetch the email of the selected user from the User list attendeeEmailList = Users[Full_Name == selectedUser]; // Check if a valid email was found if(attendeeEmailList.count()Date & Time slots Problem
I am trying to use this Date & Time slots card but it won't late me save it I get the following error what am I missing?Domain Renew - My Domain
Hi, I cannot able to renew my domain and it is expire on 18/11/2016. I tried in Control Panel --> Domain but I cannot able to see "Renew" button, please help on this ThanksZoho People - Leave Type
Hello, I have been struggling with the permission settings in Zoho People for a long time. My permission settings are not getting organized. Different results are being given for 2 people with the same criteria. Do I need to delete leave history to fixButton Problem in Campaigns
When creating a button in a Campaign, the button will offset when the email is forwarded. This has been a problem for quite some time. We have stopped using the buttons and are using links instead to avoid the button looking funny when the email is forwarded.Automating Zoho Assist Data collection in CRM.
Here's what I'm looking for: Initiate a Zoho Assist session from the 'Contact' page in CRM. Capture 'Start Time', 'Duration', and 'Session Notes' for easy display in the Contact page. Generate a report for that client showing the Time, Duration, and NotesHow to Prefill Data in an Additional Form Submission from the First Form Submission
We need to prefill data in the second form submission based on the previously submitted form (when using the "Add Another Response" option). We have a form which allows customers to send us files via upload. It requires them to provide name, company name,6x4 Thermal Roll Printable Format
As we are using Zoho Inventory and Commerce for selling items online, we do extensive packaging and having package slip on a A4 format and printing them on a paper is fine till now. But it would be best if there is a 6*4 Format and a more editable packageSelecting text doesn't work properly
Whenever I select text when my paragraphs are on the justify setting, the selection is off. It works fine on Aline Left. The blinking cursor that tells me where I'll be typing is off as well. I'm using the browser for Zoho writer on Firefox, if that helpsZoho Books very slow this morning
Is there an issue with Zoho Book this morning? It's running very slow.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.Update Task API Limit Issue
I am running into issues with the API limit for update task in Zoho Projects. In a typical Project, we have 120-130 Tasks and I would like a field change made to the Project to propagate down to all Tasks that belong to the Project. (In this case "Territory).Collaboration Notifications in Zoho Social
We are having an issue with notifications coming through from Zoho Social. In particular, when we are @mentioning someone, the only notification is the little red dot at the top once INSIDE the application. It doesn't even notify us on the mobile version.Zoho books SPF record not recognized anymore
Hi, Since a few month zoho books doesn't recognized my spf records anymore. I've send numerous emails to support but they just say "please contact your domain provider". It's cloudflare and we have checked with them and they say it's working perfectlyUnattended acces\ Invite Technicien \Gain Control
When I'm on a remote zoho assiste or Unattended access session and I invite an external technician by sending an invitation, when he accepts the invitation, a message appears to him : "Remote control disabled. to gain control click on Request control",ZIP Codes not Available on Zoho Analytics
Hi, I'm currently trying to create a Chart Map in Zoho Analytics, but I'm struggling to get all my data points displayed because not all ZIP codes from my database are available in Zoho, even though they are valid sequences. I can't provide a specificRegarding data loss after server maintenance
Hello team, After these recent server maintenance, most of my Zoho notes are permanently gone, not visible in notebook desktop app, notebook web app and even not in the trash folder. I am pretty sure I haven't deleted them permanently. Most of the notecardsI can't use mail
Hello! Yesterday I bought a subscription from you in order to create a new mail. Without a subscription, I could only use one email. After subscribing, I was able to create a new email hello@essencetics.com But it doesn't work, I can't use it. PleaseZoho Vault 'Save' Pop-Up Stuck
Getting quite frustrated by the amount of times the 'Save to Zoho Vault?' pop-up appears, I select Never Save and then absolutely nothing happens. I can't X out of the box, and Never Save shows 'Domain Exists' as an error every time. Refreshing the pageBug report: host not correctly copied from Gcal
Hi, I've encountered a bug with the google calendar / zoho calendar sycn. It looks like the host of the event in the google calendar is not always correctly imported to Zoho. Situation: External user (microsoft teams) invites internal user (google calendar)Zoho Creator | Panel not saving after editing keeps on loading.
searchRecords API method does not work properly.
Hello. I have encountered a problem while integrating Zoho CRM. Please find the details below. After inserting a new record into my custom module it cannot be found via searchRecords API method. The structure of the request URL is the following: https://crm.zoho.com/crm/private/xml/CustomModule3/searchRecords?authtoken=MY_TOKEN&scope=crmapi&criteria=(Email:emailtest@mail.com)Token Expire
Hi Zoho Support Team, We use CloudTalk for our call services, and recently we encountered an issue where data from CloudTalk is not transferring to Zoho CRM. After investigating, CloudTalk informed us that the problem occurred due to an expired tokenlist.contains(object) returns null instead of false when list is assigned to null
Consider the following code: list1 = list(); list1 = null; info list1.contains(1); Info returns: null (see attached screenshot) According to the documentation of List.contains(), the only possible return values of List.contains() are true and false. ButQatar TRN
Companies from Qatar have 10-digits TRN, but Zoho allows to enter only 15-gigits TRN even if customer's country is set to Qatar.Webinar Recordings Stuck on Processing
Completed a webinar on Wednesday 23rd October and it's still stuck on 'processing' under Webinar - Files - Recordings. The only option available is to delete it which, really, I don't want to do. Is this a known issue with a fix?unblock account ID: 853888495
Dear ZOHO, email accounts on the domain @fastretail.uz have been blocked since this morning Zoho User ID: 853888495. Could you please send the invoice we need to pay along with the response to globalmaketing8000@gmail.com as soon as possible? This isEmails sent to recipients spam/junk (SPF enabled, DKIM?)
Dear Zoho team, I have just created an account with you and am now testing a newly formed email (whether it ends up in the recipients junk folder or not) At the moment both the SPF and DKIM are shown as 'green' under the Domains tab in the Admin console,Urgent Issue!!!!!!!! : "You are not authorized to access this resource."
Hi support team. Thanks for your api service. When I call the "Call Search API" of the zoho desk API In order to call this api, I added these "Desk.activities.calls.READ , Desk.activities.READ , Desk.calls.READ" into the scpe. Other apis works well. HowNot able to SEARCH CONTACT over DESK API
I am trying to use search contacts over the api, using the endpoint https://desk.zoho.com/api/v1/contacts/search is returned the error { "errorCode": "FORBIDDEN", "message": "You are not authorized to access this resource." } I tried to use AuthToken authentication and also the OAuth with the following SCOPES: Desk.search.READ , Desk.contacts.READ, both returned the error above, but only for the Search resource, any other resource is working fine, I can create Contacts, create Tickets, etc. anyYour SPF records are way too big
It is my understanding that we have to add "include:zohocrm.com include:zcsend.net" to our domain's SPF record in order for all Zoho services to work. Is this correct? SPF records have a hard limit of 10 DNS lookups. When we add zohocrm.com to our domain's SPF record, that causes 9 DNS queries alone! For proof, look at this SPF tester site (it shows 8 lookups, which doesn't include the first one): https://dmarcian.com/spf-survey/zohocrm.com I strongly request that you reduce your SPF record downI created customize formula column in Zoho books
I created customize formula column successfully in Zoho books (Item Master). The customize formula column I want to add into items line total while I create the quotation/ estimate or invoices. I selected show customize formula column in all PDFs, butCOQL datetime filtering
Have module in Sandbox, which I need to fetch with datetime filtering. Using COQL, but having error and I sure did all wright but its not work. What did I wrong queryMap = Map(); queryMap.put("select_query","select id,rate from Rates where Partner = "Credit Limit Exceeded in Zia
When I enter any word, sentence, phrase... anything into the AI Bot question box, the only "answer" I get it is "Credit Limit Exceeded." I'm using a paid version. I cannot even search a single word. It gives the same reply. What credits?Daytime saving timezones messing up writer pdf
Hi, I need help for something I can't figure out. I created a Form to collect datas and it is set up with my current Daylight Saving Time (GMT-3). This form generates a contract (pdf Writer) with dates from an event that will be held in 4 months fromSearch API not working - returns 204 for existing lead
Hi, I'm trying to run query https://www.zohoapis.com/crm/v2/Leads/search?criteria=((Linkedin_URL:starts_with:/dmitry-dubovets-1a70ba51)) But always getting 204 status code. This lead definitely exists https://crm.zoho.com/crm/org735550303/tab/Leads/Projects API GET associated tasks
I have trouble with the request to the following endpoint: https://www.zoho.com/projects/help/rest-api/bugs-api.html#alink9 For a correct portalID, projectID and bugID (id_string) I get the following response from the server: This looks nothing like theDRE Connectors
When I go to Filters in Zoho mail to create a custom function, I have to create a DRE connection to zoho mail itself. But when I go this tab I get an error message saying "User is not associated to the Org" I have tried setting up a Connector throughZoho license.
I have an issue with my Zoho license. I have the Standard plan, which states I can create up to 10 departments, but I'm only able to create one; it doesn’t allow me to create more. What can I do to resolve this?How to generate AWS Signature through Deluge task
Hello Everyone, How to generate AWS Signature key through Zoho Deluge Task. Is there possible in Zoho? Else please do it... Thank You !!! Regards, Subash S | CubeYogiNext Page
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Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everythingZoho Projects Android and iOS app update: Mobile device permission based on user profiles
Hello everyone! We have brought in support for mobile device permissions based on the user profiles which are configured in organization level. Administrators can now configure the permissions on the web app(projects.zoho.com) by following the steps mentionedGood news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activitiesUnlocking New Levels: Zoho Payroll's Journey in 2025
Every year brings its own set of challenges and opportunities to rethink how payroll works across regions, regulations, and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and controlZoho Projects Android and iOS app update: Timesheet module is now renamed as 'Time Logs', delete option has been renamed to 'Trash'.
Hello everyone! We have now renamed the Timesheet module as Time Logs and the delete option as 'Trash' on the Zoho Projects Android and iOS app. Time Logs Android: Time Logs iOS: Trash option Android: Trash option iOS: Please update the app to the latest
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Hello everyone, Greetings and welcome to Ask the Experts 26. As we wrap up 2025, we are excited to invite you to the 26th episode of our Ask the Expert series. 🎄The Merry Metrics Edition = Best of Zoho Desk [Best Practices + Holiday Automation + Year-EndCRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storageBasic Plan Active but Survey Creation Still Limited to 3 Surveys
I have an active Basic (Monthly) subscription (valid period: Dec 24, 2025 – Jan 24, 2026), but the system still limits survey creation to only 3 surveys, which matches Free plan behavior. The subscription appears active in Portal Information, howeverAuto-Invite Users to Portals in Zoho CRM based on Conditions
Hello Everyone, You can now automate portal invitations in Zoho CRM with the new Auto-Invite users feature in Portal management. No more manually enabling portal access one by one. With this enhancement, you can automatically send invites for users toSynchronise item image between Zoho Commerce and Zoho Books/Inventory/CRM
Here is a blindingly simple idea to tie several Zoho products together. Zoho - please include a method to synchronise the item image (or images) from one Zoho application to another. For example, if you upload an item image in Zoho Inventory, a user should
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Good news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activitiesProduct Updates in Zoho Workplace applications | November 2025
Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insertIntroducing the Zoho Projects Learning Space
Every product has its learning curve, and sometimes having a guided path makes the learning experience smoother. With that goal, we introduce a dedicated learning space for Zoho Projects, a platform where you can explore lessons, learn at your own pace,Marketer's Space: Proven tips to improve open rates – Part II
Hello Marketers! Welcome back to another post in Marketer's Space! We're continuing from where we left off a fortnight ago. We ended the previous post discussing the subject line, and we'll continue from there. Let's dive right in. Pre-header Pre-headerKaizen #222 - Client Script Support for Notes Related List
Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
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