Sale by client
Hi in reports/sales by client, shows the net sale (without taxes) and the total sale (with taxes), but in the total sale the system discount any tax retention (negative tax) applied to the invoice. I think this is an accountant mistake the total sale must be composed of all positive taxes and not taking in account the negative taxes (tax retentions). To really have the right figures should be 3 columns… sale without tax, sale with tax (total sale with positive tax) sales with retentions applied (negative
Email addresses other than zoho
My colleague Victoria is not able to see her @labour-centre.com email address in the emails module even though she has added it under the "email from another address" setting option. She can only see the @zoho.com option. However, I am able to see it. It doesn't make much sense to us. I've attached a screenshot.
E-Mail confirmation sent to applicatn instead of recruiter
Hi, after an application comes in and is automatically associated to the corresponding job, a confirmation e-mail is sent out containing the resume uploaded. BUT it's sent to the applicant instead of the admin. When I check under “Candidate Association Alert” recipient settings seem to be correct, the mail should actually be sent to the admin/Joboffer owner (and not to the candidate as it is actually sent now). What is wrong here? And ideally, the mail sent out (to the admin) should includ a link
Outlook plugin
My outlook plug in is not shown in outlook even after installing the batch.
Outlook Plugin for ZoHo Recruit not working
Hi. I installed the 64 bit version of the Outlook Plugin on my Windows 7 (64 bit) computer with Outlook 2010 and the plugin does not seem to be working. I see no menu tab in Outlook for ZoHo Recruit. And email message show no options related to ZoHo Recruit. I have it working on other computers. I've tried to repair the installation. I've tried to uninstall and re-install. I've tried going to the Outlook Options --> Add-ins and I don't see it in the list of Add Ins. I went to Manage COM
Account Sign-on Error
One of my users previously signed up for a trial account prior to our company's purchase of the full version. She was able to sign in without issues for weeks until yesterday. When she signs into her account, it sends her to the trial one rather than the company's paid account. Please advise on how we can rectify the situation.
Recruit ZOHO Problems.
I have left numerous voicemails and emails, I was promised a call back today and no one has called me. you have migrated all my consultants over to the new recruitment system and I have major problems!!!!!! can some one call ASAP to discuss these, its been 3 days!!!!!!
Email sent to myself -> Hard Bounce. WHY!
I just sent an email campaign to myself and it resulted in a Hard Bounce! Why has this started happening? Email Company Name Last Name First Name Contact By Rating Actions Contact Rating Job Title Phone Email d.mills@federationpress.com.au Bounced on 21 Sep 2015, 02:05 PM AEST Company Name Last Name First Name Contact By Rating Actions Contact Rating Job Title Phone The Federation Press Mills David TEST .ACTIVE -- .ACTIVE Marketing Coordinator (02) 9552-2200 Show Detail
Please Unblock User account
One of my users has had his account blocked. He tried to send an email to too many recipients. We didn't know that the number of recipients per mail was restricted. Please can you assist in unblocking the account and please provide us with information regarding the restricted number of email recipients. The account that is blocked is roger@cause4concernzim.com Thank you.
email tasks reminder still sends even when task was completed prior to reminder date!
I noticed that the system is still kicking out email reminders, even though the task was completed prior to the reminder date set when task was originally assigned. You would think if a task is marked complete that no notification is needed after the fact of completion is done!
Emais blocked
Hello, I Block this week some emails from the control panel. I went USER STATUS and DISABLE. Only now, two days later I am trying to enable the emails again. Since I enabled to 8 hours but whenever you access any of the emails, displays the following error: Your Incoming Has Been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked. Emails blocked: rh@uniformestriunfo.com.br financeiro@uniformestriunfo.com.br nfr@uniformestriunfo.com.br comercial@uniformestriunfo.com.br
Picklist filter doesn't work for field defaulted in On Load
Hi, I have a form called Salary Data which has a field called Financial_Year which I default to the current financial year in the On Load action. I have a field called Industries which is a lookup to the Industries table, which also has a field called Financial_Year. I want to display only those Industries in the picklist that match the current financial year. I understand how dynamic picklists work and my code and my data are both correct. Industry ( type = picklist
cannot receive emails all of a sudden
As of yesterday afternoon, I am not able to receive any emails. It seems to be that i can send them. I need help with this please as soon as possible. thanks
not receiving emails
As of yesterday afternoon, I am not receiving any emails. I am able to send them though. I need assistance with this problem as soon as possible please. Also, I did not change anything to cause this to happen. Thanks
Can receive but not send Zoho emails through Windows Live Mail
ERROR CODE: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject '' Server: 'smtp.zoho.com' Windows Live Mail Error ID: 0x800CCC0F Protocol: SMTP Port: 465 Secure(SSL): No CONFIGURATION: POP3 Outgoing (SMTP) = 465 Server = smtp.zoho.com "My server requires authentication" is checked Incoming (POP3) = 995 Server = pop.zoho.com "This server requires a secure connection (SSL) is checked Username
Task - Custom Field
II 'm trying to create a custom field of type selection list in tasks , and does not allow me to add the list of values
Can not change language for a team member
Hi, One of my team members have the wrong language, and when I try to change this in the configurations it never works. The system do not accept the change in language and just stops working. Thanks for any help that you can provide. Best Regards Nils Widmark
Sudden Trouble sending and receiving mail via ipad mail app
I've been successfully using the ipad mail app to send and receive my zohomail along with other accounts. Yesterday, the zohomail stopped working, while all of the other accounts are fine. I can access my zohoemail via a web browser, but I am unable to download emails via apple's mail app. I have tried restarting the ipad, re-entering the settings for the email account, and more. Any suggestions here? I am using ipad 4th gen, system 7.1.1
Not all e-mail forwarded
Hello, I have forward e-mail option activated in order to get a copy of all received e-mail to be delivered to another e-mail account. I also use my windows phone to send and receive e-mail from my account. The problem seems to occur with some of the e-mails that are delivered to my phone and read by me. These are received at the forward to adress. What can I do? thanks P.
please unblock me!
Please unblock info@prosandcomms.com regards, xxx
EMAIL CONFIGURATION
I have problems with the e'mail. I can create new account.
EMAIL PROBLEM, WE CAN'T SEND, SEE THE MESSAGE IN RED
WE CAN'T SEND THE EMAIL, PLEASE SEE THE MESSAGE
Can't send email - Exchange Active Sync
I am setting up a new iPhone and trying to use the Exchange Active Sync Functionality so that I can get push email. Receiving email works fine but when I try to send I get the following error: "Cannot Send Mail - The message was rejected by the server" Is there a setting that need to be changed or something to make this work? Note: I tried to post this question earlier but I never saw it in the forum so am reposting
Email blocked
Hi, A user with an email id yogish@trutrade.org in my domain got blocked. I am the domain administrator for this domain, however I am unable to unblock the user. Can you please unblock the outgoing emails for this user. Thanks, Naveen
Invoice notification emails not arriving with clients
Good afternoon, Over the last few weeks we've noticed that our invoice notification emails are very often not arriving with our clients. Nothing has changed at our end in terms of the email from address or the email content. The emails have always included the invoice as a pdf attachment and the long link to the online invoice so not sure why this has just started happening. I've asked clients to check their spam/junk folders too. In some cases they find the emails there, but in other cases the
OpenURL and Rich Text fields
Hi, I am trying to populate a rich text field when opening a stateless form(as popup) through openURL statement, but the string gets truncated in the field, even though it is in the actual URL. Using encodeURL for the string makes it not formatted correctly... I also tried to encode the actual URL and got a "Not Found on this server" error. Thanks, Damien Cregan Hire an Expert
Latest Creator Update bugs
@Creator Support First let me say that the new compiler is awesome, many thanks :) 1. Double fetch no longer works, eg: //this will not work x = Form_Name1[ID = input.Lookup_Field]; y = Form_Name2[ID = x.Lookup_Field]; input.Field = y.Field; 2. Numbers in drop-downs not saving when using "other" option 3. This no longer works: if(!Field.contains("No")) { alert input.Field; cancel submit; } get this error: Error details: Error in executing On Edit - On Validate script. Function '{0}' specified
WHITE BOTTOM BORDERS
Dear Zoho Team Please refer to https://docs.zoho.com/sheet/ropen.do?rid=hd3vba01b7f52d1f6466485b8278dc02b28a0 You will see white borders at the bottom of each sighting year, these borders have suddenly appeared. I have made these bottom borders blue which they should be, but if I re-open the page they are back again. This is the case in all of my 97 bird pages. Can you help please? Best wishes Hans
I can only add 20 characters in E-mail field customer
When I want to add an E-mail adress to a customer in the Zoho CRM system, I can only use 20 characters. Many e-mail adresses are longer than 20 characters. How can this be changed? Kind Regards, Milande
email disappered
hello this morning one email just disappeared .! how i can retrieve it / thanks
Cannot Add User Role
I have been trying to add a new user to my account, but each time I try to enter the user role, it does not work. Although the cursor is in the text box, it will not type nor does the drop down menu next to the text box work. What is wrong? As a first time user I had hoped to have a better experience. Sylvia
System not stable
hi, I am a new user who just join & paid for Zoho CRM. I found a problem that sometimes when I click a menu button for activities and potentials, the crm system cannot generate the page. (a rotation icon was showed on page) I wait for half an hour and then go to visit the page again. The page becomes normal. But, the same issue happened again and again. I think my users cannot wait for it. URL as below: https://crm.zoho.com/crm/ShowTab.do?module=Activities https://crm.zoho.com/crm/ShowTab.do?module=Potentials
Server Rejecting Mail from New iPhone
Attempting to send email from my new iPhone, it lands in the Outbox, with a message saying "The sender address was rejected by the server." As far as I can tell, the account is set up correctly. I'm receiving email OK. The outbound server is SMTP.zoho.com Edit: this is for two active email accounts. They work fine on my two Macs. Settings are the same on the iPhone. This is an iPhone 5, running iOS 6.1.4. /Mr Lynn
Layout Field Alignment
Hi guys, please note this small issue that we found today. In the new layout design, text areas and multiselects end up making the vertical spacing uneven for other elements. In other words, not all elements are WYSIWYG. You can see an example below:
Reversing the Date
We continue to have a problem with our forms in which the date is reversed when using inserting a date in a tabular section. For example: 02/01/2015 would be reversed and would be displayed at 01/02/2015. We have now changed our settings to show the date as 02-01-2015 instead of using the /.
Problems with shared application
Hi, since few days many applications that i have created for work and accessible to all the visiotrs on the web ask a Zoho e-mail and password. For me It's a very big problem because many students cannot use my applications. Please help to fix this problem because there's no need of LOGIN. Diego
HELP - Only last 8 e-mails are shown, rest is gone?!
So for years I used Zoho Mail without problems, but now the 2nd problem in 2 days, and this one is huge: All my e-mails are gone except the last 8, see picture (german version of zoho-mail). Even though it says correctly that there should be 7315 e-mails in the inbox (german: "Posteingang"). Please help me getting my e-mails back asap!
Feed
Hello , In the feed tab , i am able to see only my feed activities and not all member activities , how can i settle that . Thanks
Creating a new email account
Hi, Im trying to create a new email account info@hizonscatering.com But cant create it, I also tried to create it as an alias but an error occur. The email address is already registered with another account which is not a part of this organization. Kindly please help. Thank you
Mails disappeared from Inbox
Since months a go all mails disappeared from one of the bussines inbox. Please fix this because very important data in those mails. it had happened before an we returned to create the account and fails again. the acounts is: aarguello@elmundo.sv
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