Mail content now showing.
Zoho mail is not working at the moment. New emails not being received. New email counts against folder names not matching number of emails listed. Using the mobile app, new emails do show but appear as from 'undisclosed' with blank contents. i assumed these emails were blank and since they had no content i deleted them but now believe they were very important emails about a job i applied for. i need to view the content desperately but can't get a message sent to the support team. i have no idea what
Emails automatically syncing
Hi there Why is my partners emails constantly syncing with outlook on his computer? He has deleted one, and then the other but as quickly as he was deleting one it was resyncing the other. So he constantly ends up with all these emails on both his computer and also in webmail. Our accounts are set up the same and mine doesnt do this.
Bug: Limited number of tasks
Hello, I just found out, that there must be a limited number of tasks you can enter (when you log into mail.zoho.com and then click on tasks on the left menu.) I have counted, that at the moment I have 25 tasks. When I enter one more task, the last task in the list at the bottom is vanished and can't be seen nor accessed any more. When I delete my newly entered task, this vanished task comes up again. I use Firefox/Pale Moon, in case this matters. Please remove this limit. Regards Hubertus Mueller
Spam ? to our customer
Hello there, i recently receive an email from one of our customer, thet didnt use zooho connect but thei receive a lot of notification about the reply of a topic.. From: Zoho Connect Notification <noreply@zohoconnect.com> Date: 2015-09-14 9:13 GMT+02:00 Subject: hi has commented in Network Wall To: --- Reply to this email to post a comment in this conversation --- Mesterskud Hi XXXX, hi commented to a post in Network Wall This support request has been marked as completed. We would really appreciate
Email account is inactive
Hi, My email address info@colombiainternational.co is inactive. I am aware of the 120 inactive policy, but I have certainly used it within that time frame. It is actually the principal account that forwards to a few other email accounts I use with Zoho. Please enable access ASAP. Thankyou for your assistance. Gracias, Sam
Calendar not functioning properly--cannot add recipients/attendees or edit existing events
Hello, My calendar is acting strange. I'm using Chrome as my browser and pop ups are not blocked (the calendar worked fine yesterday). When creating an event, I'm not able to "edit" the event and add attendees, etc. The link is non-responsive. I cannot edit existing events either. I had to resort to sending an invite via my Android phone and it's not updated on the Zoho calendar either. I've been relying on and using the calendar for years, this is odd. Thank you for your help. Paul
Error! Sorry! We are unable to process your request. Please try again later.
Ahhh! For several weeks now when I login to my email account info@vikingrockblock.com I get this error message! I just need to get this to work!
Mailbox blocked for oversizing
Hi, I have the warning that my mailbox account is out of space. After archiving some e-mails the mail volume raised several times as seen in mail accounts settings. What am I doing wrong and what can I do to be unblocked? P.S. This looks unreal when my email accounts take about 50000 Mb of space while only 5000 Mb allowed...
Javascript error in Firefox
Hello, On a site with several Zoho-embedded elements, I frequently get this Firefox error: Any idea if this is an issue on your side or on mine? Apologies if I guessed the wrong Zoho service causing this error. Thanks for any assistance you can provide. best, Emerson
Missing Emails
For the past 2 days email messages in all of my folders are 'missing'. The counter shows there are emails present but they have disappeared from the screen - I am using the web-based version of ZOHO Mail. Some folders do display emails but as I scroll through using the 50-at-a-time arrows, there are sections completely blank. For example, my Sent folder displays zero emails but the 50-at-a-time counter scrolls past 1000+ emails indicating there are emails present This is greatly impacting my ability
Mailbox corrupt
My mailbox is corrupt. Could you please check and correct?
New emails don't show
Major problem today - we have experienced this problem before a couple of weeks ago - along with other users according to this forum We can see that we have received emails (folders are bolded and the number of emails is shown) but when clicking on the folder it says "loading" but new emails do not show up Please advise / rectify ASAP Margeaux
Awaiting confirmation of primary email address to activate Zoho functionality
I changed my primary email address, and am waiting to receive an email from Zoho to confirm my new primary email address. I've been waiting for this confirmation email for 2 hours now, but its not forth coming and I can't send any emails to my leads until this is done. Please assist soonest, Mervyan
My campaign emails going to spam/junk boxes
Hi there, my campaigns email going to junk/spam boxes. Have tried to authenticate my email address hoping that it will help but .... I HAVE NO "email Authentication" in my Settings!!!!
My email address was changed to 1441198151091_56605497@zoho.com
I set up an email account with a unique domain in the past, however, I deleted my account as I tried using the webmail on cPanel that comes with the hosting service that I've purchased from another company. But it's crap. So I decided to go back to Zoho Mail, which seems to be more efficient and more reliable. Now that I've set-up my domain on Zoho Mail again, my old account which was info@mydomain.com.au (i used "mydomain" to hide my real domain) is changed to 1441198151091_56605497@zoho.com.
Changing Credit Card under Settings
When I try to change our credit card information,I hit the button to update it and it goes to the next screen that has update but it doesn't go any further. I have loaded the Chrome browser and it still doesn't go any further.
Saved page cannot be found in Manage Pages or Open Page
I have just been making this page and have saved it several times so far, but this page cannot be found in Manage Pages or Open Page. I do not want to lose this page. https://sites.zoho.com/builder?siteId=50991491#pages/translation-rates1 Please help.
Email Templates
My email templates selection box only displays 2 templates! How can I see the others or select a different one to the ones that are displaying?
Unable to send mail with template
Hello Suddenly unable to send mail with template to a contact from the activity window. From the beggining it looks right. I press the green button "Send mail" and confirm address. But then when I choose template is changing only Subject but template do not attachet. Thank you for the comment Rimas
emails sending from on behalf of
When people receive our emails they do not come from our regular email. Instead of our url, the email comes from the zoho.com and on behalf of me. It is very confusing for our customers. How do we set it up so that the emails just come from our @mottoinc.com? thank you
"No Data Found" Migration Issue
I am a new Zoho user moving my organization from GApps. I can't get the migration to work. I have four other users to migrate besides myself and only three days to do it! Each attempt at migration is met with the error message: "No Data Found for This Account"! What am I doing wrong?!?
Unable to Migrate from GApps!
Every time I try to migrate my mail from GApps I get the same error message: "No data found for this account" I am on a bit of a time crunch to migrate my data before I lose access to it!
Email from lead not showing up in CRM lead record
Hello again. I'm in the process of testing the email functionality within CRM, specifically communications to and from a lead. My problem is that emails sent from an established lead from the email that's in the lead record is not showing up in the lead record when it's received. The mail box is set up as public. Please help me understand what is wrong. Thanks!
Error Occured while executing on load script.
Multiple records in my application are experiencing an issue when trying to edit the record. Error Details Error Occured while executing on load script. Some (not all) records give this error when editing a record There are no other issues in the logs and the code works for other records. The only way to stop the error is to completely eliminate all code in the on Edit On Load Script. Obviously i cant do this long term. This problem just started out of no where today. Please help!
Web page Refresh Causes Fetch values to Change.
I have recorder a video of my problem below: http://screencast.com/t/hJRUOZicfjt Details 1. This is a customer portal page. 2. It is an html page. 3. Has an embedded form with lookup field 4. A for loop running through a series of records. This is what passes the value to the embedded form lookup field. What is happening is the following: On 4th webpage refresh the value passed to an embedded form in the html view changes. If i refresh the page 4 more times the value goes back to the proper value.
bug when print currency EURO
hello, i my form i have a currency field. In, i write 2.50, ok no problem. But when i print in a record summary i have 2,50.00€. With Euro in France, the comma is used to separate number and decimal, we don't separate hundred. Zoho do you fix quickly this bug ? thanks you
Web Site URL check Problem
Your new URL check feature doesn't work properly. For example this url "www.ci.bonney-lake.wa.us/" is correct but ZohoCRM gives an alert as "Please enter a valid Website" and then it doesn't save the URL. Please could you fix it ASAP because we don't enter account web site URLs and we have lots of URLs like that. Thank you in advance your quick response. Regards, Murat Y.
You email delivery via Zoho CRM does not synchronize with my zohomail
Hello everyone Before when I sent an email from Zoho CRM (a template of emails to potential customers individually) would have my email folder and the sent the message that was sent looked, it was like synchronized. But now this no longer works, send an email with Zoho CRM and no longer see in my sent folder. I hope you can help me indentificar the problem. Thank you
Moving a 1-day task in Gantt
Hi! Whenever I have task which has the same start date and end date, and a duration of one day, and I move it (to a different day) in the Milestone Gantt view, the task will always be changed to a two-day task with the start date unchanged but the end date moved one day into the future. This is of course very annoying but its even more annoying due to the fact the graphical representation (length of the blue/yellow bar) is not changed. Best Regards Johan
How to generate a List key
I have any issue when I have to integrate my website with Zoho CRM. My website is developed in WordPress. The plugin is asking for a LIST KEY which I am unable to figure out. I do not want to use ZOHO Web Forms. Check this https://www.zoho.com/campaigns/help/using-apis.html#List_Key I am unable to view any "list Key" screen
Mail Policy violation
Please unblock account tr@thechambers.news Delivery to the following recipient failed permanently: tr@thechambers.news Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain thechambers.news by mx.zoho.com . [165.254.168.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
This Domain is not supported or is already registered with Zoho
Hi, Please help me with my domain registration. Every time I tried to register my domain, I always get the error message of "This Domain is not supported or is already registered with Zoho." I hope I could still use the same domain. Hope to hear from you soon, thanks!
Suddenly unable to send emails via Thunderbird, iPad, Android etc. - receiving emails okay and sending works in browser
Hi, I'm getting a timing out error whenever I try to send emails via my iPad or Thunderbird right now. It was working before but seems to have stopped working at some point over the weekend. I have not changed any settings at my end. I was using two-factor authentication. I turned it off just to test it, although I didn't think it would have any effect. It still does not work. Previously it was working fine for months and I can still receive emails, so I think the problem must be at Zoho's side.
Timesheets not generating as scheduled
I am having difficulty configuring timesheets to generate automatically from the submitted job logs. I would like timesheets to automatically generate weekly and notify the direct line manager for approval. Nothing is happening at the time I have scheduled. I believe I have followed all configuration instructions correctly.
Groups: Can't add email with plus symbol
Hello, i'm creating a group and I need to add an email address which creates a card on my Trello cardboard. The address has a pattern like: $username+$randomstring@boards.trello.com The control panel returns the error Invalid email id Could you fix this? Thank you
I can not receive messages
hello I have problem in my Zoho email I can send but I can't receive a message ,I don't know where my problem when send a message I get it this message ********************************************************************** Delivery Status Notification (Failure) Delivery to the following recipient failed permanently: info@eradt-alhazmedical.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain eradt-alhazmedical.com
Does the Zoho Office Plugin work in the Trial Version??
Hi I am on the Trial version and anytime I try to login from Word with the Zoho Office Plugin I get the following message "Wrong username/password or check Proxy Settings" I have tried login in with my registered Email address as my username and then again with my Zoho User ID but nothing works
Whan you modify an activity from a Potential
Hi guys, this is the issue that I encuntered. From inside a Potential I create a new activity uusing Log a call . Then I choose an outbound Call type, Completed call in details, I put the description and I saved . Then from the Potential details I edit ed the call. First issue is that marked as an inbound call even if I selected outbound when I created it. Now, once I save my modifications the activity disappear from inside the Potential . I can only see this activity in the general activities list
Problem with Google apps
Hi, I have a problem when i want add a new user of my google apps organisation. The new user receive the confirmation mail but not appear than confirmed user in my backoffice So, the user acces to Zoho CRM but not mine Sorry for my poor english and thanks for your responses
Zoho still not working with Outlook.com POP3
I am unable to retrieve emails from Zoho.com using outlook.com and POP3 since June. What is going on and when it will be fixed? Error message is the same as in this thread: https://help.zoho.com/portal/en/community/topic/pop-email-setup-with-outlook-com-not-connecting
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