crm.zoho.com login & load slow or inoperable
Every time I try to login today (have tried rebooting, logging in from three separate browsers, etc), it completely stalls. I've gotten the home page to load once, and leads to load once, but other than that, it is completely inoperable. Help!!!
add existing contact to campaign
Hi, We have been using the campaign option on Zoho CRM for guests lists for events. We have a problem adding existing contacts to the different campaigns- sometimes we want to add all the contact from one campaign to a new one and for some reason we can't. If we try to export the list of contacts to an excel file and then add them, all existing contacts can't be added to the campaign. What can we do? Thanks Gili
PLease help my zoho mail is bouncing?!
Hello, Please help my zoho email account is bouncing back all inbound mail? My primary account is hilarybphoto@zoho.com with the following addresses* these are currently forwarded to my gmail account for my website www.hilarybphotography.com however any mail that is sent direct to that Zoho account and addresses are bouncing back vs. direct to my gmail are fine. This is critical as is for my website and only place of business!! Please help! I just left a voice mail for help please! Thanks,
Can my account be unblocked please?
Hello, Just sent one email to 110 recipients and got blocked. Can my account please be unblocked? noura@esska.co.uk Much appreciated!!
Publishing jobs problem
I have just "published" a job to glassdoor, indeed, juju, simplyhired and LinkedIn, but it is not showing up on any of those sites. It is showing up on our website (your website that we link to). It was published 18hrs ago. What is going wrong? Thanks Aaron
ZOHO email
Was the ZOHO email down today? We had several different candidates saying they have not received emails we sent thought ZOHO. Thank you.
Functionality missing in web version
I subscribe to the Standard package (upgraded from the free version). On the web client (Mac OS X , Safari Version 8.0.3) many menu items are missing such as Products / Quotes / Invoices. This seems really odd as the same account in IOS does show these elements RK
Can't receivve emails chinex.net
Hello! I've rred all the threads about solving this problem, but couldn't solve it. All the MX records a directed to Zoho mail. The picture is attached. Also have attached domain records and settings. Please help me to solve this problem ASAP. Thank you in advance!
Client Name Section
I dont have client option, how to mention the client name to the jobs
Fraudulent candidate applications
We are having spam applications from our published jobs website attaching files that contain viruses. Is there a mechanism for adding a CAPTCHA
duplicate candidate id
I have just come across two candidates with the same candidate id (73751). This is a unique field, why has this happened?
Disable Spam
I would like to turn off or disable the spam filter for all of my emails associated with my account. I am receiving very important emails, yet they are going to spam and not inbox. It is very inconvenient regarding business matters. Please let me know if this can be done. Leah Terry leah@xtorcenergy.com
Contacts and calendar not being updated on mobile app.
I entered an new contact and appointment online. My mobile app does not have either one and the app contains contacts I had deleted months ago via the web.
Very Slow Migration
Hello, I have started an IMAP migration for my email accounts, everything we going well, but lately (the last 2 or 3 hours) it is going too slow, like 2 messages every 5 minutes. I have restarted the IMAP migration for only 1 account at a time, but it seems like that there is no positive effect on the velocity of the migration. Please advise. PD - i need the Migration tool for PST migration. Thank you
submitting to client issue
how do you find a job opening when submitting to client. Job openings are created but not populated on the submit to client field when submitting to client
SMTP help
Hi everybody. Zoho always worked perfect for me, but today 4 hours ago I'm trying to figure out why zoho smtp doesn't work with this. I've installed xampp on my server with a complete version of a web with forms for user register. That web allows me to change the smtp server, user, password, port and secure connection. I tried with gmail smtp and it works perfect, but with zoho smtp I received "an error with smtp" and doesn't work. I don't know where I've got to go to see the error. I tried with
"import from document option not working
why didn't the import from document option is not working? I tried to import candidate CVs from computer "5 CVs together" in word format. but it takes lot of time
Events added in Zoho Calender are updated as tasks in CRM Calender (loses times)
We are trying to use Zoho Calendar to manage users schedules versus the CRM calendar (difficult to view and navigate). A calendar has been created for each for each user. To have the event show up in the CRM we must create the task with the "App. Calendar" which loses the ability to differentiate owners through color in "Zoho Calendar" which makes scheduling extremely difficult. We would like to be able to add an event through the individual users "My Calendars". For this to sync in the CRM the
Creator doesn't work with Google Chrome anymore (Major Problem)
The not only does chrome not show my creator application (This webpage is not available), also it won't let me log in to zoho. This is not a flash isssue because youtube works (unless you guys require some new version of flash). I have a screenshot of log in issues below.. This is a major problem for me because IE8 is just not acceptable when using https with creator and zoho has not fixed this in the last week (IE8 displays warnings such as "This page is accessing information that is not under
Leads not showing under sales person
Hi, When logged in as the Administrator; Leads entered yesterday show as new leads and when you isolate the Sales person it also shows under them. Today, when a lead is entered you can find it under leads but when you isolate the sales person it doesn't show under them as a lead...but it is in leads (with them as the Lead owner) Confused???
It should be possible to search on bug id in Bug Tracker
Currently that doesn't seem to work. But since the bug id is the unique identifier of a bug, we use it in our conversations. "Can you look up XXX12 so we can discuss it?". Now, we first need to go to the project, click "Bugs" and scroll to the bug.
Incorrect link
Incorrect link in crm help for Billing And Payments https://www.zoho.com/crm/help/ screenshot - http://www.evernote.com/shard/s396/sh/f430bead-2a0b-410c-990b-f5967a0ff196/4115c97f4710b7e9b953e106a8c793b8
Chat doesn't save the discussion even If you Uncheck the "Set history off"
This is one bug I'd like to inform you about. Projects 5 checks this "Set history off" box automatically on. Even if every participant of the chat uncheck the box it will be checked next time you turn chat on. And there is no trace of previous conversation. Keep up the good work Cheers
China distrubtions
The entire week Zoho has been nearly unusable...With and without a VPN. Email doesn't work CRM is slow to load. Docs wont upload. Whats going on guys?
closing zoho mail and propagation dns
Hi, I closed my email account zoho, but even today after three days, the propagation of the dns has not occurred and the email goes in error because looking in smtp.zoho. I do not understand if it is a problem caused by zoho because it still owns the site. Thanks and sorry for my bad english.
Indeed ad not show
I do not see that where my ad Indeed the system. The amount to be deducted from 200 USD, but I can see where the ad appeared?
Zoho integration in Apple Mail
Hi! I set up Zoho mail in Apple mail and it worked perfectly fine. Today, it asks me a hundred times to enter my password (which I do and it is correct), but it will not connect. Seems the mailbox is offline. What can I do? Thanks Muriel
Zoho Reports Auto-import/refetch successive failures from dropbox and google drive
Hello everyone. This is to report an issue I have been dealing with for about 4 months now. I am having a succession of auto-import/refetch failures from a set of csv files from dropbox. I tried using google drive as well but the same issue is observed. These CSV files are dump exports from a database and are replaced/overwritten to reflect updates (new records) regularly. We cannot proceed with allowing Zoho Reports to directly query the database since our internet connection is not that reliable
No email section in Accounts
I noticed in my accounts there are no email sections to track or log emails? any help available on this?
adding user via customer portal
hi add user via customer portal all good but when i use zoho creator mobile - system writes there is no such user and via creator.zoho.com is it possible to register user with same email address when in next step i register user via creator.zoho.com - system allows user to login to zoho creator mobile how can i mass register users (via customer portal?) so that it will possible to login to zoho creator mobile after registration?
My mail is being blocked in the last hour for no reason
Dear Sir, I have to send important E-mail right now, and I am finding that for some reason your service is blocking my account every time. I am unblocking it – but it still does not work , and it reblock me after a few seconds again. I have contacted your phone suport rep, and send the blockage E-mail to your support team, with no response. all of the E-mails that I have used are genuine and I am in touch with them on a daily bases, therefore the issue is just from the last couple of hours -
"Event Requisition" Reason length error missing
When requesting an appointment using the HTML snippet for event requisition, the "Reason" which becomes the title is limited to 100 characters. As a title, 100 is a fine limit. However the user interface is lacking an edit. You click "Send" and nothing happens (I was using Chrome). Very confusing and and can ultimately become frustrating.
Pictures not staying the same size
I have three pictures on my home page. There is a highlight box with the picture in the image at the top as a menu header, and a paragraph at the bottom. If I make any changes to the page that cause a refresh or if I initiate a refresh myself,f the pictures change size and part of them is cut off. They are set to "fit". In order to fix them I have to switch them to "small" and then back to "fit". This means however that if I forget to do this when I publish changes, the published page will look
Version history?
I accidentally overrided a function Ive created. When checking version history I can only see the changes made today, I need to retrieve the function as it was yesterday, is it possible ?? Thanks Walter
unable to close account
Hi, I went to https://accounts.zoho.com to close the account but was refer to a link to cancelled the organization. But I was not able to cancel the organization. Please kindly help to close the account. Regards
Rule is not triggered on record update by other rule
Hello, I have rule which is triggered in Quotes and updates field in Potencial. Then I have rule which is triggered in Potencial and Updates field in Custom Lookup Field SalesOrders. Second rule is not triggered by first rule. But when I make update directly in Potential, second rule works as expected. How to solve this problem? I do not want to write a deluge script each time for such an easy task. Thanks in advance, Ivan
Not showing the form when editing from views
If the report has a criteria like this: " Added_User == zoho.loginuser" p ointing and clicking a record should open the form to enable users editing, but it only shows the "close" option. If I drop the criteria (ie selecting "all records") the form is opened.
Highlighting no longer works as before...
When viewing campaign results, I often follow up with those that clicked through or viewed the email several times. When making a call and getting some positive outcome, I used to highlight the row of text in the display. copy it, go to Zoho CRM, create a lead, paste the line into the Notes and then cut/paste the individual data items (First name, Surname, email, phone, etc) into their respective fields. Now with the new display, I cannot highlight a single row anymore. See video. https://www.youtube.com/watch?v=ADhTggAumQ4&feature=youtu.be
Creator shared user can add records but not edit existing ones
My shared user of a Creator database can add new entries through a form but then cannot edit them because he doesn't get the 'Edit...' popup menu when he hovers over the entry in the list-format report.
Major issue
I am having an issue with the Zoho Resumé Extractor plugin for Chrome. Chrome is fully up to date, as is Windows. I am trying to extract basic text from a PDF that is open in Chrome. The moment I do this, the plugin says "Oops, some error occurred" and then it literally will not work on ANY page, site or file... unless I uninstall then reinstall the plugin. Any ideas??
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