Duplicate Candidate Records
How do I merge duplicate submissions from two different sources, but still for the same job and from the same applicant?
Form rendering error. Developer comment causing bug.
A Creator developer has left a HTML comment and unneeded carriage returns in the rendering of forms in Zoho Creator. This is causing an extra line to be placed between all elements unnecessarily. The HTML comment and returns are being placed in between table tr elements. This is a no no and should be removed as soon as possible. If you were wondering why forms look sloppy with extra white space, this is the reason. A simple change to the server-side render code would fix this, and have immediate
problems to export in PDF
I've problem to export in PDF. I look in print preview my quote, but when I export the same quote in PDF I have a bug What can I do? There is a particular type or code that corrupts the exporting in pdf? Thanks, Pasquale
I do not receive emails in outlook from particular domains
I send you run from the domain nomi-fin.com or grupocv.com.mx not enter my outlook mail .
Change from spam to inbox
Hi, Today I get a message when I sent an email to a potential client. I tryed to wish him haveing a great new year. This message was declared spam and since then all my emails go in spam folder. Can you solve this problem? I realy need to use my email properly. Best regards, Laurentiu Ciobotaru Email: contact@agmacluster.com
Outlook Plugin Error
Hello, ZOHO plugin for outlook is not working. It keeps telling me "invalid email address or password" when I am entering the correct credentials. I did some troubleshooting based on some of the other posts here and it still does not work. Can someone please help?
Auto respond a lead
Hi! I´m trying to create an auto respond for leads, a simple one, with only 1 criterion that consist on the creation hour/date but it doesen´t work. Why it could be failing? Thank´s
Radio Lookup Field Shows as Dropdown
I am migrating a field called "Group" from a dropdown field to a radio lookup field. When creating this new field ("Group1"), even though I select the field type as Radio, it is created as a Dropdown (picklist). Even the form definition says it is a radio field.... Group1 ( displayname = "Group" type = radiobuttons values = data_profiler.Group[(Group.contains("Web") || Group.contains("Data"))].ID displayformat = [ Group ]
Colored flags in Apple Mail
Hello, I'm using Apple Mail and IMAP to get my mail from Zoho. Everything works great except one thing. When I flag a message in Apple Mail with a flag other than red (i.e. green, blue etc.) the flag color changes back to red after a while. Usually after the next synchronization. Curiously, this doesn't happen with my GMail account which I also added as IMAP to Apple Mail. I can flag a message with blue, green etc. flag and it never changes. Do you have any ideas why that is happening? Thanks.
Identical spam email received by all ZOHO email accounts
I've received email recently posing as being from well-known chainstores in Australia - Woolworths, Coles, Kmart, etc. These messages havearrived in all five of my Zoho accounts - all that changes is therecipient email account. What concerns me is some of my email addresses have never been publicly shared or used. The only way the people sending these spam messages is to have obtained my email addresses from Zoho somehow, or (unlikely) sending a message to every username/domain name combination on
opportunity dashboard level
Hi I'm trying to create a pipeline view of the various levels of opportunities. However, it only shows the first 3 levels. I want to add the "closed won" deals in there as well but I can't get it to show up. I've set the settings of the level to "open" and "pipeline" so it should be displayed. Help is needed! Thanks :)
PARSED EMAILS!!
The resume's that I have been sending to careers and parsed the to my recruit account is not working since last year.
HTML links broken when sent within emails from Zoho Recruit.
HTML links are broken when sent within emails from Zoho Recruit.
Cannot send linkedin invitation to a candidate in zoho recruit
I cannot "send invitation" to a candidate on linkedin using zoho recruit. I get an error "could not send invitation" (Please see the attached screen shot). Can you please let me know if this is an error on your end or if I am doing something wrong. I look forward to your comments.
Urgent help required
We have an application form posted which is producing the following URL when submitted, and applications are not coming through to Zoho. This is the page that is showing: https://recruit.zoho.com/ats/applyforjob.na How can this be fixed?
submission failing across multiple forms
Can you please contact us as a matter of urgency? We are experiencing a submission problem with a number of our applicant forms and candidates are unable to apply.
Trying to delete contacts from the system, but doesn't seem to work
Hi, We're trying to delete selected contacts from Campaigns. Here is how we tried it: On "CRM list", create a segment with the criteria that should identify contacts to delete Export that segment Create a "to delete" list Import that segment to the "to delete" list Delete the "to delete" list, leaving the "delete contacts from Campaigns" box checked. After doing this, it seems that the contacts are still in the Campaigns contact list. What are we doing wrong? Thanks, Charlene
Differente Information Form Application and Form Edit
Good day, I have a bug in my app, the name of some forms displays other name than the edit app. Support is enable App Compras e Inventario Form Subformpadd Fields "Requerido" "Enviado" "Pendiente" Form Shipping Field "Tipo Envio" on live mode it duplicates two times "Colaborador" Always in the App Bar Menu "Almacenes" should be displayed as "Crear"
cannot login Zoho People
I can access other Zoho product without problem but cannot access Zoho People. The login window says "account disabled". Please help.
Admin user has left company and new admin cant stop reports scheduler.
Hi, Our admin user has move on to another company, we have a new super admin, and deleted the old admins account, but he is still getting emails sent to him. After looking at our exchange server all the old staff (who's mailboxes have not been deleted) are still getting loads of emails from Zoho even if they have been deleted as a user or made inactive. we also cant find where to check who else is getting email from CRM and we need to check if the old admin put in his personal email in as he is now
Not allowing me to send referral to country specific domain
I have a valid domain according to the rules, but it is not allowing me to send a referral. Rules: The primary domains with important TLDs (extensions) like .biz, .com, .edu, .gov, .info, .mobi, .net, .org, .co etc and country specific TLDs (extensions) like .us, .uk, in, .fr will only be considered for free user bonuses. I am from South Africa and here our main domains for business is .co.za. This is clearly within the rules as it is a country specific TLD as indicated by .za. Can someone please
Iframe, file upload & Captcha not working.
We have successfully setup Zoho CRM account. But when we tried to create a web to lead from from our account we were not able to use advance tools options (File upload & Captcha) in our web from. Also we didn't see any option for iframe (kindly check attached screenshot) Kindly confirm are we missing any thing as part of initial setup or these feature not available in free version (3 users)? Kindly confirm on this.
System Crashing
when entering the calendar menu, it shuts or closes down the system and need to sign in again. This happens all of the time over the last 48 hours. Is there a bug in the system or is there a "fix" that anyone knows about. Please help
Gmail is blocking my e-mails
Hi Gmail is blocking my e-mails. The message I get is following: "This is a permanent error. xyz@gmail.com Error, ERROR_CODE :554, ERROR_CODE : 5.1.8 Sender Adress Blocked" Could you please explauin me how to resolve this problem? Thank you! Best regards Summer Tree
Outgoing blocked - please unblock
Hi. One of our users (Amy) has "Outgoing disabled" on her account. The troubleshooting section gives the reason, "Mail size exceeds limit". I'm guessing this was because of a large attachment she tried to send? We'll find the email and delete it from her outbook. But we cannot wait 5 days for the account to automatically be enabled again. Can you please enable for it for me? Thanks
Social Media Post Campaigns list of posts not showing
G'day, My Post Campaigns list is only showing 1 of 17 posts. See screenshot attached. I have selected 'All Types' and 'All Posts' and only the last post appears. Please help! I cannot see what I've got scheduled or if my posts have been completed. Jade
Bugtracker does not allow client users to see the 'Classification' on the Bug list
On the bug list page, client users do not see the 'Classification' as a choice when they customize the column. This field is valuable to them. They can, however, filter based on classification but has no way to see them on the list. They can see the classification once they click on a bug to see its detail. So, clearly this information is not meant to be hidden from them. It is just inconvenient to view the list of a certain classification (e.g. they want to see all 'new features'.) On the contrary,
Can you pass field filter parameters in embedded Form/Views in HTML Views?
Is there a way to pass field filter parameters to <div elName='zc-component'...> embedded forms in HTML Views? I thought it could be passed in the params property, but it seems to ignore anything but zc_ parameters. e.g. <div elName='zc-component' viewLinkName='Tasks_Dashboard' params='Project=parProject&zc_Header=true'>Loading Tasks...</div> Thanks, Walter
User blocked Incoming and outgoing disable
User : gani.badar@ams-trust.com.my Details :Mail Incoming blocked. Reason :MailBox Size Exceeds Limit [MailBox Size=5,123]. Mail Fetch has also been disabled for any active POP accounts. I had clear some of the mails. Please help me to unblock. Thank you very much.
Zoho docs - embedded slideshow producing error
Users accessing a page with an embedded slideshow in Chrome or Firefox see an error: The page at https://docs.zoho.com says: Permission Denied. You are not authorized to perform this operation. Below this is an OK button. Clicking ok, and the slideshow displays fine. The slideshow was just updated - but other than editing, no changes were made. the new content is showuing up fine, just with this error message. thank you for any help you can provide! best, Emerson
maximum number of fields that can be used ?
I have built an application called questionario with many fields of different types. Now I have added 3 fields of type " radio " . If I try to insert a quarter the process remains blocked by displaying the message adding . Is there a maximum number of fields that can be used ?
Unable to connect to facebook
I have been able to connect to twitter, but when I try facebook it keeps brining me back to: You need to authenticate yourself with your Facebook account to use this feature.
Lookup and if statement issue.
I have an On User Input script that is checking the contents of a lookup. Depending on the choice, I want to show a new field. The dropdown lookup has device categories, tablet, smartphone etc, upon the choice of smartphone I want a new field to pop up where they can put what the device is. if (input.Device_Categories.Device_Category == "Mobile Phone/Smartphone") { show Mobile_or_Tablet_Type; } I keep getting the following error: Improper Statements/Expressions found java.lang.NullPointerException
Add new domain: getting error Domain Already Exists
I am trying to add my domain and receiving error that Tygerhawk.com already exists. How to I resolve this?
Unmatch option not available for multiple transactions applied to single deposit
I made a mistake while grouping retainer invoice payments to a single deposit in banking. The bank transfer payments made by the customer were short, and I reduced one of the retainers to make up for it (which created a different issue when applying to an invoice). I noticed several payments in a row were each short by 50 cents, and then realized it was most likely a electronic transfer charge that was auto deducted from the amount and does not show up on my bank statement (its collected before
Updating/Adding an Account when in potentials - Zoho not forcing required Account fields
I am trying to keep from creating an account until a potential has actually converted to a client. To do so, I made the Account Name field optional in potentials. This works fine. Then, when I later want to create an Account, I edit the potential to add an account name. Zoho warns me that it will create a "new account" if one does not exist -also fine. What it does not do is open up the Account "conversion" dialogue - like it does when you convert a lead. And so, it does not force required field
Zoho and Linkedin
Hello, I have turned off my pop-up blocker as well as tried using multiple browser but am unable to authenticate a connection between Zoho and Linkedin.
Unable to use email alias
Trying to add "tim@timothywellsfineart.com", but receiving an error (see attached screen shot). If the email is already registered with another account, which account is it referring to?
LinkdIn Button ABSENT Under Image of Contact Person
In contacts, as we clicked on the name, we were surprised to find that under IMAGE there are ONLY 2 Social Links Visible: FB, Twitter. LinkedIn Button was not visible. Please resolve the matter on priority as we NEED LINKEDIN in that..
Linkedin Error
Seems like there is something wrong with the Linkedin profile feature (see attached).
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