Secondary header on Mobile
Hi, I found a good tip in the forums saying that in order to be able to view more than 5 entries in the view on mobile - I should Embed the view in an HTML view. It worked great but the problem is that the secondary header is not big enough so that my Pagination buttons are hidden. (I added a picture) Any way to solve this? Increasing the height of the secondary header? Thanks, Guy
XPath Builder not working on XML data
I'm having difficulty getting XPath Builder to properly parse XML data from a URL or from a file. I've attached the XML file I'm trying to get to work. XPath Builder shows the data correctly under the data view, but when I try to parse it, it returns nothing. This is an XML file returned from a Zillow API call. Can you let me know how to get this to work? Thanks, Andy
Links in meeting invite emails not working in GMail web interface
When a GMail user opens a Zoho Meeting invite email in the GMail web interface the links in the email don't work (not clickable) and there is a strange looking gray background in the email body. If the GMail user forwards the same email to their same GMail account and opens the forwarded email, then the forwarded email works properly and does not have the gray background. We've tested with Yahoo and Hotmail web interfaces and they do not have this problem. Native email clients also work fine.
Can't delete functions
I am trying to delete the following forms from https://creator.zoho.com/essistmgmt/assets/edit/function/# udf_telco_service_order.temp_mandatory_inherit_from_parent_order udf_telco_service_order.temp_optional_inherit_from_parent I get the following error "Error:undefined" I was able to delete other functions except those 2. Can you please remove?
Zoho Recruit form customization faulty
i customized my advert form but when opening its faulty n missing 80% of the customization. i customized my applicant form but when opening its faulty n missing 90% of the customization. there is no advice or tips or reference guides for this. n nobody replies when i submit help requests
Customized tabs disappeared!!!! all the information is gone :/
Hello, For the last 2 week we created a custom tabbed form to put all of our customers. Now when I log in the custom tabs are disappeared and all the information we put is gone. It is a serious issue and hope it can be fixed. Please help... Efe
Alias Email Id already registered by user not belongs to your organization.
I'm trying to add email alias "milej.starsocks@scamper.pl" into my account but it claims that " Alias Email Id already registered by user not belongs to your organization." How con I fix that? Probably I registered user with that email as separate zoho account but I'm not able to login because I have no access to that email address ...
crossdomain problem
Hi, im tryng to use the .csv exported file of my aplication from another server, but i can't get access due the "cross domain access policy". Then i need a file named "crossdomain.xml" in the same place that is the .cvs file, with this code: <?xml version=”1.0?> <!DOCTYPE cross-domain-policy SYSTEM “http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd”> <cross-domain-policy> <allow-access-from domain=”*”/> </cross-domain-policy> Or maybe you have another solution. Can you help me please?
Zoho Campaign sync. Transferring contacts to different email lists based on new sync contact data.
So for example: We've created a sync to Mailing List-A based on Account Rating = Idle In this case, all contacts associated to Accounts that match this Rating will be imported into Mailing List-A. Mailing List-A is used to send marketing email to try and "activate" those accounts again. 2 weeks later, the account becomes Rating = Active due to some savvy email marketing using Zoho Campaigns. We now need to transfer the account contacts into a new ZC mailing list which is based on customer care email
Calendar drag and drop - deletes data
I've found (after several user complaints) that when an event date is changed via drag and drop on a calendar view that data contained in two separate check box fields is being cleared. Can this please be looked into urgently!
Custom columns aren't shown in reports correctly. They remain empty
Custom columns aren't shown in reports correctly. They remain empty
User management - deactivate
There appears to be a bug I am trying to select multiple users to deactivate their account. When I try this, I see the waiting logo but nothing happens. When I try to deactivate 1 user at a time, it works. Can you please fix?
Your Outgoing has been blocked and you will be unable to send emails.
Hello, My email box is locked because I have the following message since 2 days. Please could you help me to resolv this problem ? Thank you by advance. Ph. C.
outgoing blocked
please unblock the outgoing for christophlachberger at zoho dot com
Incoming email
Hello, i started zoho.mail. Verified my own domain, created two mail adresses. The outgoing mail is working just fine both from zoho.mail and zoho.crm But i do not recieve incoming mail, and my colleague as well. What might be the problem? P.s.how do i make email@mydomain.com by default? I've fixed in settings, but not working still
Can't send emails via SMTP
I followed these instructions: Zoho Mail SMTP server address: smtp.zoho.com Zoho Mail SMTP user name: my_email@mydomain Zoho Mail SMTP password: my password Zoho Mail SMTP port: 465 Zoho Mail SMTP TLS/SSL required: yes I get this error: ["instantiate"]=> string(36) "Could not instantiate mail function." ["authenticate"]=> string(35) "SMTP Error: Could not authenticate." ["from_failed"]=> string(35) "The following From address failed: " ["recipients_failed"]=> string(45) "SMTP Error: The following
Uploading using the migration tool does not work when the Address field is unique
I have a spreadsheet that I would like to upload to Zoho Creator to update records when the address field matches. I tried using the migration tool many times, but continue to get errors. For some reason, the decision box fields are not updating This problem was first reported to Zoho Creator support over a month ago, on May 8th. The support team has promised a quick solution many times, but has not provided one and does not have a timeline for when this problem will be solved. Please advise! Thank
Zoho creator sharing app bug?
This is my view, I'm the developer This is a user, I've shared apps with, this is what they see ... Their view doesn't match anything of mine. I only intend to share 1 app, the rest are broken links. The user also has 2 references to the same database I've made everything related accessible to support.
HTML - when code is loaded only shows pictures with little red crosses
When I upload my HTML code, the system uploads the page but shows a blank page with red crosses on all the sections. I know the HTML is working as I have used on my outlook email.. Please help!!!!
Moving through accounts in the accounts list does not work
Click on tabs Account, then go to an account further down in the list and click on it. It will show you the account details. On the top right side of the account detail list there is a left button and a right button (they are in the row where you have the edit, delete clone buttons on the left). If you click on either the left or right button, it will not give you the previous or next contact in the list, rather it will give you the first or one of the first buttons in the whole account list. For
Mail Outgoing blocked
Please help me unblock this account asap: User : gareth@3kpromotion.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] Thank you
Dead link in webbuilder
I can't get past the upgrade popup in webbuilder. When I click continue with free version it just sits there.
broken css in task view
Hi, when we edit a task the css seems to be broken when you use 2-column view and a multi select field is on the right side. Browser: Chrome, Firefox (latest).
Attach PDF from Google Docs | Unable to process your request
Just wanted to report an error: When attaching a PDF from google docs I receive Unable to process your request.
Restore error 'java.lang.NullPointerException '
OK another friendly error message attempting to restore a backup. The entire application gets restored but not the data or customization (theme)???
20 min wait and no help!
Called sales to find out how much it costs to increase email to limit of 2250 per day and waited 20 min with no HELP! I also setup a chat to get this simple answer and was referred to sales@zoho.com This is something that should be POSTED!
urgent-Error:null in custom text box (CRM)
I have used this box repeatedly using the same text I copy and paste in each time. Today I'm getting the same error - Error:null everytime I try to use.
Problemas - Salvar Campo
Bom dia. Ao tentar Salvar qualquer informação no campo Observações o sistema acusa Erro:Null (conforme documento anexo). Gostaria de uma ajuda de vocês para resolver o problema. Atenciosamente. Francisco Duarte
Problems with "Error:null"
Hi We got problems within the descriptionsfield today. It worked fine until just now where we all got the "Error:null" message when trying to update the descriptionfields. Is this a known problem, and do you know when it will be solved?
Unable to use an email template in 'Calls' section to email to a Contact or in relation to Call as an activity
Hi I created an email template as I wanted to email details of the telephone call to a contact. I went into email template, Calls, found the data I was looking for such as Call Start Time, Call Purpose, Subject, Description etc. Unfortunately I don't seem to be able to do anything with this as I cannot access the template from within Contacts or access the email of the contact or account from within Activities/Calls. Any advice on training issue or is this broken? Thanks Maxine maxine@maxxy.co.uk
Pasting from Word into Wiki editor
Pasting lay-outed texts from MS Word to the Page Editor (former wiki editor) messes up the lay-out. We miss a 'format erase' button to undo any conflicting formats.
Out Going mails are blocked showing the eror code :Authentication failed:554 5.1.8
Dear Sir \ Madam My Out Going mails are blocked showing the eror code :Authentication failed:554 5.1.8 for the mail account info@happyhourskerala.com. Please unblock mail account soon as Possible Regards, Team Happy Hours Kerala Cochin
Create Projects from CRM
Hi, I have posted this issue before. I have tried creating projects from Zoho CRM without success, and have cleared cookies etc. Please help
Ability to log time against future tasks has disappeared
In the past, we have been able to log time against a future task. Has something changed? We need this feature!
Zoho Docs not attaching
I'm the owner of the task and the owner of the zoho document. If I try to attach a zoho doc that I'm also an owner of to a specific task it won't attach.
Script doesn't update
I am trying to modify a user defined function that I have called udf_ccc.get_ccc. After I make my changes, I get an endless "Updating Script..." message. The function would not update and I would close it after 5-10 minutes. As a test, I added the following code test_variable = 0; The first time I saved the script, I got a "null" message. I'm not sure what it means so I tried saving it again. The second time I saved the script, I get the "Updating Script..." message and it does not finish updating.
Code for Form Being Ignored - Urgent!
Shared to support Form:Contact_Record Try to edit a record: The type option for student and parent is not working to show/hide field values App: buzzap/edirectory Cheers, John Whitney
I can't edit my presentation
Hello, I was working in a presentation and suddenly the slide that i was editing disappeared from the workspace. I can see all the 9 slides in the side bar, but, when I select one, it not appears in workspace. So, i can't edit this presentation.
Problem with record payment
I have four bank accounts (in three different currencies) however when I try to record a payment only two bank account display in the "deposit to" option. Please help
SSL connection times out
I set up an SSL connection to an IMAP mail server using the default ports. Everything works ok for a few minutes (sending and receiving). After a while (few minutes maybe) I get a message that the connection has timed out. I can't see anywhere in either the Zoho or server setup where there is any timeout option. And the server doesn't time out when I am accessing it through webmail. Any suggestions on what to try?
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