Shared trips not allowing addition of expense report
I am listed as a co-traveller on a trip that has been approved. However when I go try to create an expense report to the trip - I get a message that "You are not authorized to access this trip."
Icici integration
We are facing issues due to the disablement of ICICI bank integration. Our ICICI bank account was primarily opened for Zoho integration, but now we're struggling with manual payments through file uploads. Can you provide an update on when the ICICI bank
Some Emails Not Saving
Hi All We are having some issues with sent mail not being saved in the sent folder and some incoming mail not being allocated to the CRM leads. This is only affecting some emails which I find quite strange. Is anyone able to assist with this and if there is any settings that I should be looking at? Regards Greg
Zoho incorrectly interprets incoming email Content-transfer-encoding when charset is not UTF-8
In nordic countries (Norway, Sweden, Denmark, etc.), Microsoft Outlook default setting is to produce email headers like this: Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable or Content-Type: text/html; charset="iso-8859-1"
Zoho Vaultからのメールが届かない（復旧済み）
特に弊社側で設定変更等は行っていないのですが、10/28以降Vaultからの各種メール（承認依頼、自動承認、終了等の通知）が全く届かなくなりました。25日までは届いていました（26日,27日は週末のため利用がなく不明）。 そして、同じく特に設定変更等は何も行っていませんでしたが、31日よりまた届くようになりました。 これはクラウド側の問題と考えてよろしいでしょうか？ もしそうである場合、そういったトラブルの情報はどこを確認すれば分かりますでしょうか？それともどこにも告知はされないでしょうか？
How to fix this error
// Get the selected user from the form selectedUser = input.Meeting_With; // Fetch the email of the selected user from the User list attendeeEmailList = Users[Full_Name == selectedUser]; // Check if a valid email was found if(attendeeEmailList.count()
Date & Time slots Problem
I am trying to use this Date & Time slots card but it won't late me save it I get the following error what am I missing?
Domain Renew - My Domain
Hi, I cannot able to renew my domain and it is expire on 18/11/2016. I tried in Control Panel --> Domain but I cannot able to see "Renew" button, please help on this Thanks
Zoho People - Leave Type
Hello, I have been struggling with the permission settings in Zoho People for a long time. My permission settings are not getting organized. Different results are being given for 2 people with the same criteria. Do I need to delete leave history to fix
Button Problem in Campaigns
When creating a button in a Campaign, the button will offset when the email is forwarded. This has been a problem for quite some time. We have stopped using the buttons and are using links instead to avoid the button looking funny when the email is forwarded.
Automating Zoho Assist Data collection in CRM.
Here's what I'm looking for: Initiate a Zoho Assist session from the 'Contact' page in CRM. Capture 'Start Time', 'Duration', and 'Session Notes' for easy display in the Contact page. Generate a report for that client showing the Time, Duration, and Notes
How to Prefill Data in an Additional Form Submission from the First Form Submission
We need to prefill data in the second form submission based on the previously submitted form (when using the "Add Another Response" option). We have a form which allows customers to send us files via upload. It requires them to provide name, company name,
6x4 Thermal Roll Printable Format
As we are using Zoho Inventory and Commerce for selling items online, we do extensive packaging and having package slip on a A4 format and printing them on a paper is fine till now. But it would be best if there is a 6*4 Format and a more editable package
Selecting text doesn't work properly
Whenever I select text when my paragraphs are on the justify setting, the selection is off. It works fine on Aline Left. The blinking cursor that tells me where I'll be typing is off as well. I'm using the browser for Zoho writer on Firefox, if that helps
Zoho Books very slow this morning
Is there an issue with Zoho Book this morning? It's running very slow.
Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
Update Task API Limit Issue
I am running into issues with the API limit for update task in Zoho Projects. In a typical Project, we have 120-130 Tasks and I would like a field change made to the Project to propagate down to all Tasks that belong to the Project. (In this case "Territory).
Collaboration Notifications in Zoho Social
We are having an issue with notifications coming through from Zoho Social. In particular, when we are @mentioning someone, the only notification is the little red dot at the top once INSIDE the application. It doesn't even notify us on the mobile version.
Zoho books SPF record not recognized anymore
Hi, Since a few month zoho books doesn't recognized my spf records anymore. I've send numerous emails to support but they just say "please contact your domain provider". It's cloudflare and we have checked with them and they say it's working perfectly
Unattended acces\ Invite Technicien \Gain Control
When I'm on a remote zoho assiste or Unattended access session and I invite an external technician by sending an invitation, when he accepts the invitation, a message appears to him : "Remote control disabled. to gain control click on Request control",
ZIP Codes not Available on Zoho Analytics
Hi, I'm currently trying to create a Chart Map in Zoho Analytics, but I'm struggling to get all my data points displayed because not all ZIP codes from my database are available in Zoho, even though they are valid sequences. I can't provide a specific
Regarding data loss after server maintenance
Hello team, After these recent server maintenance, most of my Zoho notes are permanently gone, not visible in notebook desktop app, notebook web app and even not in the trash folder. I am pretty sure I haven't deleted them permanently. Most of the notecards
I can't use mail
Hello! Yesterday I bought a subscription from you in order to create a new mail. Without a subscription, I could only use one email. After subscribing, I was able to create a new email hello@essencetics.com But it doesn't work, I can't use it. Please
Zoho Vault 'Save' Pop-Up Stuck
Getting quite frustrated by the amount of times the 'Save to Zoho Vault?' pop-up appears, I select Never Save and then absolutely nothing happens. I can't X out of the box, and Never Save shows 'Domain Exists' as an error every time. Refreshing the page
Bug report: host not correctly copied from Gcal
Hi, I've encountered a bug with the google calendar / zoho calendar sycn. It looks like the host of the event in the google calendar is not always correctly imported to Zoho. Situation: External user (microsoft teams) invites internal user (google calendar)
Zoho Creator | Panel not saving after editing keeps on loading.
searchRecords API method does not work properly.
Hello. I have encountered a problem while integrating Zoho CRM. Please find the details below. After inserting a new record into my custom module it cannot be found via searchRecords API method. The structure of the request URL is the following: https://crm.zoho.com/crm/private/xml/CustomModule3/searchRecords?authtoken=MY_TOKEN&scope=crmapi&criteria=(Email:emailtest@mail.com)
Token Expire
Hi Zoho Support Team, We use CloudTalk for our call services, and recently we encountered an issue where data from CloudTalk is not transferring to Zoho CRM. After investigating, CloudTalk informed us that the problem occurred due to an expired token
list.contains(object) returns null instead of false when list is assigned to null
Consider the following code: list1 = list(); list1 = null; info list1.contains(1); Info returns: null (see attached screenshot) According to the documentation of List.contains(), the only possible return values of List.contains() are true and false. But
Qatar TRN
Companies from Qatar have 10-digits TRN, but Zoho allows to enter only 15-gigits TRN even if customer's country is set to Qatar.
Webinar Recordings Stuck on Processing
Completed a webinar on Wednesday 23rd October and it's still stuck on 'processing' under Webinar - Files - Recordings. The only option available is to delete it which, really, I don't want to do. Is this a known issue with a fix?
unblock account ID: 853888495
Dear ZOHO,
email accounts on the domain @fastretail.uz have been blocked since this morning Zoho User ID: 853888495. Could you please send the invoice we need to pay along with the response to globalmaketing8000@gmail.com as soon as possible? This is
Emails sent to recipients spam/junk (SPF enabled, DKIM?)
Dear Zoho team, I have just created an account with you and am now testing a newly formed email (whether it ends up in the recipients junk folder or not) At the moment both the SPF and DKIM are shown as 'green' under the Domains tab in the Admin console,
Urgent Issue!!!!!!!! : "You are not authorized to access this resource."
Hi support team. Thanks for your api service. When I call the "Call Search API" of the zoho desk API In order to call this api, I added these "Desk.activities.calls.READ , Desk.activities.READ , Desk.calls.READ" into the scpe. Other apis works well. How
Not able to SEARCH CONTACT over DESK API
I am trying to use search contacts over the api, using the endpoint https://desk.zoho.com/api/v1/contacts/search is returned the error { "errorCode": "FORBIDDEN", "message": "You are not authorized to access this resource." } I tried to use AuthToken authentication and also the OAuth with the following SCOPES: Desk.search.READ , Desk.contacts.READ, both returned the error above, but only for the Search resource, any other resource is working fine, I can create Contacts, create Tickets, etc. any
Your SPF records are way too big
It is my understanding that we have to add "include:zohocrm.com include:zcsend.net" to our domain's SPF record in order for all Zoho services to work. Is this correct? SPF records have a hard limit of 10 DNS lookups. When we add zohocrm.com to our domain's SPF record, that causes 9 DNS queries alone! For proof, look at this SPF tester site (it shows 8 lookups, which doesn't include the first one): https://dmarcian.com/spf-survey/zohocrm.com I strongly request that you reduce your SPF record down
I created customize formula column in Zoho books
I created customize formula column successfully in Zoho books (Item Master). The customize formula column I want to add into items line total while I create the quotation/ estimate or invoices. I selected show customize formula column in all PDFs, but
COQL datetime filtering
Have module in Sandbox, which I need to fetch with datetime filtering. Using COQL, but having error and I sure did all wright but its not work. What did I wrong queryMap = Map(); queryMap.put("select_query","select id,rate from Rates where Partner = "
Credit Limit Exceeded in Zia
When I enter any word, sentence, phrase... anything into the AI Bot question box, the only "answer" I get it is "Credit Limit Exceeded." I'm using a paid version. I cannot even search a single word. It gives the same reply. What credits?
Daytime saving timezones messing up writer pdf
Hi, I need help for something I can't figure out. I created a Form to collect datas and it is set up with my current Daylight Saving Time (GMT-3). This form generates a contract (pdf Writer) with dates from an event that will be held in 4 months from
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