non-alpha Characters
Hello I am having problems using standard non-alpha characters on the mail program such as +,(,) etc but Zoho does not seem to allow their use. I am also struggling with the same in email passwords (I am assuming it is this). With the general recommendation being to use these for password protection, it seems strange that they are not supported (if this is the case?). It makes using Zoho so much less user-friendly and frustrating. Please can you confirm if this is the case or if I might be doing
Footer in Report Scheduler
Hi, When I schedule a report to be sent by mail, I receive the report and everything is fine. But the footer says the following: ---- Best Regards, The Team Zoho CRM Toll Free: +1 888 900 9646 Fax: +1-925-924-9600 Email: sales@zohocorp.com ZOHO Corporation | 4900 Hopyard Rd, Suite 310, Pleasanton, CA 94588, USA ---- Being a SaaS consumer I didn't expect this in our footer. It should have been admin contact of our contact details. We are already converted to Zoho so no point in making a viral and
Problem with outlook plugin
I have the next problem when I try to add and outlook mail to zoho CRM "error while adding email"
IMAP PUSH and UIDPLUS support
Dear Zoho Mail Team, As far as i can see, your IMAP server doesn't support IMAP PUSH and UIDPLUS. Most of the mobile clients use these extensions to have full featured IMAP account and manage to work on low bandwidth and unstable channels. Are you going to support them? Thank you.
Alert Loses Focus
I use an Alert from the on Actions on User Action. After clicking OK to close the alert the original field does not have focus. In fact none of the fields on the form have focus. This is with Firefox. I have not tested other browsers. Herb Wexler
Parent fields empty On Add Row Subform in Edit mode
In my Invoice application I have parent form Invoice and a subform Invoice Lines. When a new line is added in the subform a script copies the unique id form the parent (Invoice) to the child (Invoice Line). This works fine when I create a new Invoice. However when I edit the invoice and then add a line in the subform the reference is not copied. The script is triggered but it seems that the parent field (input.INVOICE_ID) is empty in edit mode. Ivan
Zoho Show fails to load
Hi, We're currently having issues with Zoho Show opening documents (Zoho Sheet and Writer both work fine). Upon attempting to open any ppt document, Zoho Show fails to load and displays no error, just a blank screen. Are there any known/common causes to this issue? Thanks for your help, David Coe
Problems with charts and formulas
Hi, I have a sheet embedded in my website, as can be seen on the following link http://www.planfinan.com/home/planificacion-financiera-acp/modelo, all thoughts about work correctly and make any changes to the first sheet "data" the other results are updated with new values. Also the graphics values are updated, you can check to see the values of the graphs of the sheet "Rtdo_2". But the problem appears when we move from sheet to sheet in order to display other values. When we return to the graphics,
BUG: Due Date should be constrained by milestone
Hi When a task is a member of a milestone or milestone task-list, it's due date should be constrained by the due date of the milestone.
BUG:Unable to unassign task from all task lists
Hi Once a task has been assigned to a tasklist, it is not possible to move it anywhere but another task list. This is counter intuitive from a task "back-log" concept, where a task could be returned to the pool for actioning at a later date. thanks
another broken feature - cannot execute function in script editor
Yet another feature that has apparently been broken by the update on Friday... See screenshot taken in Chrome v15 which should be self-explanatory. The function is not executed and the modal dialog displayed is empty.
Notes and Terms and Conditions in Invoice tasks
Are "Notes" and "Terms and Conditions" supported in invoice tasks such as zoho.invoice.createinvoice and zoho.invoice.createdraft ? I read help page but it's not clearly said. We use these 2 fields for writing some information for customers. It seems that other fields including custom fields are supported. So, if it's not supported, could you support these 2 fields as well ?
urgent assistance needed
Hi, i am not able to receive emails into my domain, can you please look into this asap? thank you.
Random displays of Firstname/Lastname order throughout CRM
Has anyone else experienced a random display order of a client's firstname/lastname? For example, if you click on an "Account" and look at the associated contacts, you might see two contacts, one reading "Firstname lastname" and the other in the same account "Lastname firstname". In all instances we have confirmed that they are input correctly in their contact detail (i.e.: their firstname and lastname are both correctly input in the right fields). What's the deal with this? Is there a solution,
html code as cdata stopped working!?!!
we have been using this code for years: <FL val="CustomField1"><![CDATA[<a href=http://www.domain.com/page.asp?var=123456 target=_blank>click here</a>]]>yesterday we started seeing "<a href=...." stored in the zoho fields. since i haven't changed anything, that leads me to believe that something has changed on the zoho backend. #1 can a developer please confirm / deny this issue. #2 if confirmed, then please provide an example / work-around so that we can continue to embed HTML tags in zoho form
BUG: Empty task list blocks milestone completion
Hi I've noticed that is a milestone includes a tasklist that contains no tasks, it is never marked as completed. paul
alert messages broken by latest platform update
The latest platform update has broken the display of alert messages. This can be replicated this by testing an "On Edit / Validate" script which cancels form submission and generates an alert message to the user. All that happens is a generic "Failed to update" error is displayed without the alert message specified in the script. Why is there so little testing done before rolling out these updates which so frequently seem to break things that were perfectly ok beforehand??
Subform disaster
Hi, My goodness someone has really messed up the subform feature that you offer. Can I suggest you change it back until you have a chance to test it properly. Nigel
subform display broken by latest platform update
Subform display has been broken by the most recent platform update yesterday. Kindly please fix this before Monday morning!
Saving issue
Document keeps saying there is a problem saving. My other document saved just fine. This one wont.
Deleted shared files in group
Hi there, I just wanted to report a problem: the files that users in an organization group have shared to each other, once deleted, still remain in the list of shared documents. Why is that so? Is there any way to delete the already deleted files off of that list? I'm just trying to clean up the list so that it is easier to navigate. Thanks.
Null a Date Only Works in Free-form
When is scrip-builder mode, if you attempt to update a date field with null as follows: r = CALENDARS[Sender == zoho.loginuserid]; r.EXP_DATE=null You get this: expression type does not match: type required:date type found:null Changing to free-form mode, this error is not seen. John M. Whitney
URGENT! Zoho Report cuts a digit from a number
I'm repeating the problem here, sorry. ===================== Dear Zoho Reports Team, We've just found a big problem: 1. We have a query which is created as SELECTs from many other queries and tables. 2. It has the first column 'code' which has Positive number format There are, for example, two codes: 1242357 1242359 3. I have another query over this query, where i do: SELECT concat('810',code) as "code" where 'code' is the column 'code' from the first query. 4. In the second query i get CUT version
Errors syncing QB and Zoho - QBWC1057 - log included
Hello, I've just set up QuickBooks integration with Zoho. However, when I sync, it gives me errors (yet also says it was successful). Nothing in Zoho has changed as far as I can tell (i.e. Vendors). Here's my log - any ideas? Thanks, Owen ==========LOG============== 20111123.00:54:10 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connecting to QuickBooks... 20111123.00:54:10 UTC : QBWebConnector.SOAPWebService.ConnectToQB() : Connected., Session started 20111123.00:54:10 UTC : QBWebConnector.SOAPWebService.deleteFileIDValueFromQB()
Some issue at Recruit performance and single singn-on, since yesterday afternoon
Dear Support I've been experienced some problem since yesterday afternoon, that I describe below: 1) The performance at answer request was increased, and the users were affected a lot. 2) Looks like the browser is in looping of sending request to webserver. 3) The function of Single Sign On, was affected. If I'm using another Zoho Apps, like CRM or Report and start Recruit Apps, I've have to click at Sign-In to reach the Zoho Recruit. Thanks. Paulo Miguel.
Missing documents in Zoho Sheet Chrome app
Some documents that are visible in the web-based Zoho Docs are not showing up in the chrome app. As far as I can tell, they are just regular .xls documents. srinivas
Contacts imported from Cardscan not being found
Dear Team, The Contact Sync won't sync contacts originally imported from Cardscan. The plugin doesn't say that it's not syncing. No error message, no notification that it even recognizes that they are contacts, nothing. I can't use this if I don't even know which contacts are syncing, especially if they still have the Zoho category and I don't get any error. Are their any hidden fields Zoho is using to track syncing, or is it just using the category? Please fix this. About half of my contacts
Unable to send email
I am getting this error.. Unable to send message;Reason:554 5.1.8 Sender Address Blocked Please resolve this issue asap. My email id is - bhishm@learningleads.in
Formatting issue within Tasks, Gantt View
Hi A small issue but irritating just the same...... When I go to Gantt View within Tasks to look at my project, I am finding that certain tasks which have too much text to fit into one line are being automatically formatted with a central alignment (ie the text is no longer aligned to the left like all other tasks). It would be great if you could fix this -- I like to print out this Gantt chart view and this screw-up of the formatting is annoying and actually quite distracting too ! Thanks
Normal click to add calendar event not working in Firefox
To add a calendar event in Firefox 5, 7 and 8, I can no longer just click on the calendar, type a title and click create. When I do this, the pop up says, "Event added," but the event does not add to the calendar. (I have searched the calendar to verify that it was not added elsewhere.) I am able use the above method to add events in Chrome with no problem. It is only in FF that I am encountering the error, even with FF in safe mode. I am able to add events in FF by other means, such as by using
XML RPC API Issue
hi, I am using XML RPC API "http://www.zoho.com/creator/help/api/xml-rpc-api/xml-rpc-api-add-records.html" for adding 20 records to my form. I have prepared the required XML request as per the your documentation and made a request. But in the response I am only getting the last record with 'Success' status. Also, the form reflects only that last record. Kindly look into this. Also, let me know if you need anything from me. Thanks Gurpreet
Unable to add sub-pages to Wiki
Dialog box functions normally but no page is actually created after entering details and hitting create button. No error message is generated. Tested on both of my wikis and attempted to add sub-pages to various existing pages. Able to create a new page, but also cannot add a sub-page to the new page. Attempted to add sub-page both via the Page Options pull down menu and the Add Sub Page button in the Navigate Pages area. As a work around I am able to move a newly created page to the needed position
Global Search is not working
Global Search is returning no matching records for Leads; searching using the View Search works fine. Is anyone else experiencing this issue. It is the most important piece of functionality in Zoho CRM and must work. DM
Primary Email Id displaying "Not Confirmed"
Even after confirming by clicking on the link to the confirmation mail sent to my primary email id (the zoho website gives positive response about confirmation) , the status in Settings -> General -> My Login Email Ids shows that the Primary Email Id is not confirmed. Why?
Problem with plugin installation - Error '429'
Tried to install the Zoho Microsoft Plugin onto Word 2007 on my Tablet PC running Windows 7 64 bit. At the end of the installation when loading Word an error window popped up headed Microsoft Visual Basic with the text: Run-time error '429'; ActiveX component can't create object. – What do I have to do to fix that?
Currency symbol (€ - Euro) not showing properly in HTML view
I have to put some € - Euro symbol in HTML view. It was working pretty well but now it shows as : € What can I do to solve that ? Thanks Pascal Veilleux
Tickets : Customs fields content is lost when moving from one project to another
When moving a ticket from one project (with custom fields) to another project without custom fields, the customs fields are not visible anymore. That is one issue, and it would be good to be able to keep those custom fields visible. But the worst is to come : if you then move back that ticket to the initial project it came from, then the content of the custom fields just disappeared ! you lose all the information ! That is a real bug !
Eliminar proyecto (portal)-deleted project (portal)
Hola. Soy Manuel M desde España He creado este portal https://projects.zoho.com/portal/manuelmaria Quiero eliminarlo ¿Cómo puedo eliminarlo? Disculpe. No escribo bien ingles Gracias Hello. My name is Manuel M. I am Spanish I created https://projects.zoho.com/portal/manuelmaria I want deleted it but I can not it How deletet the project Thanks Manuel M
Project Wiki - Sub-page creation broken?
Having just set up my Zoho account, I am trying to create a basic wiki structure so that my team can begin populating it. I was initially able to create both pages at the root level and sub-pages (well, one sub-page, anyway). Now, however, something appears to be broken. When I attempt to add a sub-page, I am presented with the dialog box for name/type/location, as usual. But when I click 'create', instead of loading the editor for the sub-page, I am simply returned to my previous position in the
Display uploaded image in exported pdf
I'm trying to export a pdf that displays an image that was uploaded. When I view the html view online, I can see the images. BUT, when I export the view to the pdf, the image disappears. Do I need to reference the image differently when export it in a pdf? Here is my reference to it: <img src="http://creatorexport.zoho.com/DownloadFile.do?filepath=/<%=rec.Image%>&sharedBy=<%=zoho.adminuser%>&appLinkName=skypro&viewLinkName=Employees_View">
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