Zoho outage/bug? Unable to merge documents today
Hi Is anyone else experiencing this problem? When we try to merge a document from a custom module, we get get this error "We ran into a problem while trying to initiate a Mail Merge." No explanation. Just try again later. Zoho Support has been unable
BANK NAME
Dear Team, I Couldn't find my Bank name in Zoho kindly do the needfull.
Subject: Custom Function Request - Adding a Free Item to Estimates for a Limited Time
Dear Zoho Inventory Team, I would like to request a custom function that allows me to automatically add a specific free item to estimates for a defined period. Currently, I have to manually add this item to each estimate, which is time-consuming and prone
Minutes / Hours DELAY IN ALL OUTGOING MAIL
All my outgoing mail has been lagging by minutes / hours (randomly) or sometime 12-14 hours delay. and i can receive some email as normal (receive 1-2 minute after the script sent email) It's not very certain. When will there be a problem. Some days there
SERIAL NUMBERING
I AM HAVING DIFFERENT ITEMS TO SALE B2B MOSTLY, I WANT DIFFERENT SERIES NUMBERING FOR EACH ITEM WHILE PREPARING SALE INVOICE, CREDIT NOTE & CUSTOMER DEBIT NOTE.
Yikes! All our data is gone
We have two Zoho Tables bases. One of them, Projects, contains three tables: Projects, Tasks, and Time. We set them up a few days ago and have been entering data. The system was working earlier today, although we were unable to export data (and reported
Zoho Monthly Subscription
We are a german language teaching company in nigeria and would like to make use of Zoho as our work place , however the account i created , dose not give the options for the subscription, in naira (nigerian currency) . What can i possibly do to correct
I have created the CNAME record, but it is not working
I have tried different methods, but nothing works. I have ensured the configuration is correct countless times, but it still does not work. I have tried doing an nslookup, and it does redirect, but when I try to ping, it does not reach the destination.
Sent emails for SalesInBox are not sending
I have found that sending emails to contacts from SalesInBox does not send them - the recipient does not receive them and they do not show in the sent folder. This occurs when replying to an email also. If I send direct from Gmail it does send and does
Users are able to access records in a territory that they are not a member of
Hello, I have several territories set up in our CRM. I recently ran a test to see whether users that are not members of a particular territory can access records within that territory (e.g. Accounts, Contacts, Deals), and it turns out that the users that
Handle That Pesky URL Query Parameter Facebook Automatically Adds
Whenever you post a URL on Facebook, Facebook automatically adds that pesky "?fbclid=xxxx" query parameter to the URL. When that happens to a published Zoho Writer page, Zoho cannot handle it and returns an error. This means Facebook users cannot reach
Unable to use "Review" or "Tools" tab features; Personal Dictionary not working
I have installed the Writer app on Linux, and I like everything so far, but I have an issue. All of the features under the "Review" and "Tools" tabs are faded out and I cannot click on them or use them. When I typed in a word that Zia didn't recognize,
NPV Formula in Writer
In the formula function drop down there is no option for NPV function. Does anyone know of a way that we can create the same outcome?
Zoho Projects Client Portal Login
How can I customize the login page for a client portal? I have the client portal for zoho projects set up as a subdomain on my website. As of now, when a clients see the zoho projects sign in page. Nothing about the login page lets the clients know they
Persistent "Always Offline" Issue with Zoho Desk
Our team has been experiencing persistent "Always Offline" status, which is severely impacting our ability to serve our customers effectively. We need your assistance in resolving this problem. Could you please: Investigate the root cause of this "Always
Urgent: Issues with Bin Locations in Zoho Inventory
Dear Zoho Inventory Support Team, I hope this message finds you well. I am reaching out to address some critical issues we have encountered regarding the functionality of Bin Locations in Zoho Inventory. As a valued user of your platform, it is imperative
How to clear account payable with manual journal
Hi.... i using zoho books for 6 months so I'm having a problem with account payable. I'm using a free version so i can't add bills whenever i owe someone money so i decided to use manual journal. (Eg: i got a product for 500$ i need to pay that money
Sync with CRM keeps pausing
Hi, My sync doesn't work and keeps pausing without a good result. It's with contacts module, i have tried all kinds of different settings but keeps going wrong. Does anyone have an idea what to do?
Data Format
I am in the process of moving from MailChimp to Zoho Campaigns for our email campaigns. I recently sent out a campaign that used a merge field that pulled through a date from a date field in Zoho CRM. The email was to tell customers that their subscription was to expire on the 1st August 2016. In Zoho CRM the date field follows the UK format DD/MM/YYYY. However, we have had very confused customers asking why they have received an email telling them their subscription expires on 8th January. The
Scan to email stopped working
Hi, I have an HP OfficeJet Pro 8610 with a function for scanning to email. For months it's been working fine and I've been able to scan documents which then get emailed to my zoho account. In the last few weeks something has changed, I now get a 'Protocol
Text background turns black
Hello! When i send a mail, or copy text on the compose window, my text background turns dark. Please help!
Website is down - need immediate action - not able to instal SSL certificate
Hello Team, We are facing trouble in installing SSL. Certificate issued by GoDaddy, we are not able to add SSL. Please need an immediate action.
getting { code: 120121, message: 'Invalid Custom field index provided.' } while creating contact in zoho inventory
{ contact_name: String(mobileNumber), custom_fields: [ { value: "", index: 1, }, { value: "", index: 2, }, { value: "", index: 3, }, ], } This is my custom_fields Please can anyone tell why I am getting this error. Hoping for fast reply, thanks in a
ongoing bank sync problems
My bank feed broke May 14th 2021 Since then I just get an endless stream of we are working on it, "Kindly bear with us for sometime" from support Multiple times I have asked to speak to managers and half the time they don't call at all. If they do call
Embeded PDF not working on mobile
I'm creating pages that have embedded PDFs that should render the PDF on the browser for the user when they navigate to that page. This works as expected on desktop and laptop, but it doesn't work on mobile. The PDF viewer fails to load without any messages.
Create a ticket on Zoho Desk from the bot
We are trying to create a ticket on Zoho Desk from the bot. We want the chat history and the file attachment to show on the ticket, but we get a null return when we try to pull the information. Please see attached.
Zoho Finance Limitations 2.0: #21 Tracking Serial Numbers for products with transactions
Scenario: User sells widgets and decides at a later date to track serial numbers. The user is unable to do so because the following error pops up: Almost there, but... Serial Number cannot be enabled for items which already have transactions What is the
Getting URL_ROLLING_THROTTLES_LIMIT_EXCEEDED for some requests
Hello. I'm trying to retrieve the documents list and then get fillable fields information for each signed document. To do this, after retrieving documents list, I'm sending a GET request for each document to this url 'https://sign.zoho.com/api/v1/requests/'
Quantity available not matching up with Physical Stock
I'm unable to make an inventory adjustment to have the actual adjusted amount reflect under physical and accounting stock The physical stock is 155.08 and I tried to make an inventory adjustment to 208. It shows under Quantity Available that it is 208
receivables
Hello, There is some issue regarding the receivables the amount of receivables does not reflect the payment received or the invoices marked as paid. Is there any bug or am i missing something? please help & solve this. Thanks.
Urgent Request for Proforma Invoice & Transaction Level Discount Features in Zoho Books UAE version
Dear Zoho Books Team, Our business has been a user of Zoho Books for the past four years, and during this time, we have consistently requested the inclusion of Proforma Invoice and Transaction Level Discount features. These functionalities are crucial
Can we take item/Brand/ Group/customer wise ROI report in zoho books
Can we take item/Brand/ Group/customer wise ROI report in zoho books
Projects Automation No Longer Works
Hello, I had an automation in Zoho Projects set up as follows: 1. When a Project is updated (Status) 2. Criteria: Status Is Invoiced Update Field Project Type: Archive This was working in the past but suddenly it no longer works. Please advise Thank you,
Unable to Change Sales IQ Auto Response in FB Messenger
Hi all, I admit to being a bit overwhelmed with all of the overlapping functionality of Zoho One, specifically where to change settings. I am assuming that Facebook Messenger auto responses are handled through SalesIQ. My problem is that somewhere, somehow,
Thunderbird Can't Authenticate After TFA
Hello Zoho, I decided to try TFA, so I switched it on. I couldn't figure out how to use it so I turned it off. Now my Thunderbird mail client (Linux) keeps asking for a password because it is not accepting my original password even though it works to
Zoho Expense Report API CORS problem
Hello, In my project where I use Angular 16, I want to use the Zoho Expense APIs, specifically the expense report API. Since I am using Angular, I created a client-based application and obtained my Client ID, from which I generated an access token. Using
Gagal dalam proses berlangganan
Halo, mau nanya, tadi saya sudah mencoba beberapa kali untuk berlangganan paket basic, tapi selalu gagal padahal sudah memasukkan data yang benar. bagaimana kira-kira solusinya ? terima kasih
Cant Access Zoho Creator
Hello, I am having an issue accessing the zoho creator page from my Zoho login. I had been working on an app for well over 2 hours with no issues, then suddenly I got the attached error. My login still works for our other zoho services like zoho invoice, but no longer for zoho creator. I can log into the zoho creator mobile app, but my records are blank-only when I click edit do I see the information entered. I am the administrator on the account and no other uses have access to these apps and data.
Analytics not listening on 8443
Hi I've installed Zoho Analytics on-prem on Windows 10 a couple of times now and everything seems to go to plan and the service runs. I'm leaving the setup on the default port 8443, although I have changed this to try another port. But when I check listening
NEW RESPONSE CLOSED TICKETS NOTIFICATIONS PROBLEM!!!!
Dear All, We have a big problem with Zohodesk. As you know, when a ticket is closed, the customers can continue to reply to the same ticket via the same email chain. To be able to be aware of this situation, we have a Workflow rule to notify our agents
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