My web forms are getting spammed
I'm getting spam on my web forms. Most of the content are in Russian as well as the links inside the content. But i checked the live traffic, it showed no Russian IP. I'm not sure how the Captcha got bypassed easily. I've been having this problem for almost a month now. How can i stop or prevent more spam on my forms? Some help would be really nice. Thanks.
Zoho Mail Failing Deliverability Tests and classed as Spam by Outlook, Google, iCloud and Yahoo
I was getting bounce backs from email accounts that should work. I ran a mail deliverability test and our Zoho Mail account is doing terribly. I have attached the results. The bounce back said ... Message will be retried for 4 more day(s) Reporting-MTA:
Someone made ActiveSync and Autodiscover work, with iOS and macOS
Hi, I'm trying to set this up for the fifth day now and I"m not getting anywhere. Weird thing is that somewhen in the beginning, I had it working, when I still had VirtualServers and certificates mixed up. But now it's all fine, I have the XML file from
Unable to receive email
Hi, I have just migrated 3 custom domain email hosting to Zoho light These domains are registered and hosted with Godaddy I have followed all the guide, to changing the MX record on Godaddy to point to Zoho and moved the email hosting to Zoho, I can send
Zoho Survey Issue in Syncing with Google Sheet and Zoho Sheet
Been having this problem for the last couple of weeks. I'm receiving an error when trying to sync Google Sheet and Zoho Sheet. Errors are Bad Error and reach out to zoho support.
multi-line, can not select Plain Text Small
I want create CRM Deal template. I have dragged the Multi-Line field to the Layout. I can select Text Large, or Reach Text, but the Text Small option is disabled. I need the Text Small option, because I need values from this field to be filterable. How
Buying a new domain
Upgraded from free mail to Standard business, Still unable to buy another domain.
CC'ing other emails to invoices being sent
I have added other email addresses to a customer so they are included in the emails. When the reoccuring invoice was sent it is not including the other emails. So Ive had to manual forward the invoice to them which is creating more time. How can this
This domain is already associated with this account a - Domain onwership claim
Hi, I have already sent an email to support@zohomail.com with the domain invoice and a screenshot of DNS . I recently purchased a new domain, but the previous owner had already registered it in their Zoho account. Can someone solve the problem. Ticket
Can't get is to see the contacts.
I keep getting an error message that says “You cannot send or schedule this e-mail campaign as there are no contacts in the list/segment you've selected.” This is happening only with one specific group and I have recreated the list three times.
Zoho forms Coming with scroll bar
When I embed zoho forms on my website, it comes with a scroll bar. How can I add to my website without the scroll bar showing.
Domain onwership claim
Hi, I already sent an email to support@zohoaccounts.com with the domain invoice and screenshot of Cpanel. He recently bought a new domain, but the previous owner had already registered it in his Zoho account. Someone can solve the problem.
Cancel my current subscription and get a refund
Hi I subscribed few hours ago to Mail Lite Plan but unfortunately it is not as I expected. I wanted to be able to add 30 domain and 30 organisation users but the plan won’t allow me more than 1 users otherwise I will have to upgrade! I’ve seen here that
Technical fields are also not loaded
Hi, we have a problem with passing UTM tags to the order UTM tags are still not delivered to the order, even after you have made the edits Here is an example of the remaining order https://crm.zoho.eu/crm/org20092370698/tab/SalesOrders/615595000013525290
All my users are deleted. Only the super admin account exists
Hi, I was using the free zoho mail version and I have created 25 mail accounts under my domain. So just about few minutes ago all of those accounts got deleted.. only the superadmin account there. Please help.. this is a big issue for us. Thanks.
BEST WAY TO MIGRATE/ NEW ACCOUNT CREATION
Hi I want to migrate my domain from gmail servers. I have no clear idea how the best way. I created this admin@mydomain.com account and even though there is no such account it let me create an account. Now I am confused. I only need x@mydomain.com single
Problem in comparison logic
Hello team, I have a custom function called BuscaCandidatoxRutQA, which presents a simple logic, use COQL to search under a criterion if there is a person as a candidate in CRM, if there is, it returns their record id, otherwise it returns 0 int BuscaCandidatoxRutQA(string
how to make an event in Zoho calnder . when a deal is Won
i try this via Actions by Zoho Flow when i get the error Zoho Calendar says "start pattern not matched." how can i make an event in Zoho calender \ google calender when deal is modifie to spcific stage - in the name of the deal and when a the same deal
Send later, custom date and time -- not working
Hi there, When I try to schedule an email to be sent later, using the custom date and time option, it brings back an error message: "Sorry, we are unable to process your request." When I use one of the pre-set date/time options (eg. "Tomorrow morning
Spark cannot connect with Zoho email
Hello. I have made a new Zoho business email and configured it properly. I do have 2FA turned on, and have generated an app-specific password. When I enter the appropriate information into my email client (Spark, Mac, newest version of software and OS)
Desk REST API - tickets attachments SCOPE_MISMATCH error
Hi there, We are trying to add file attachment to Zoho Desk Tickets using /attachments REST API. We have created a token with scope Desk.tickets.ALL Was stated in your API documentation. When using this token, we are still getting { "errorCode": "SCOPE_MISMATCH",
Meetings not showing up under contact or deals or any other place besides the meetings tab
Meetings not showing up under contact or deals or any other place besides the meetings tab. I would assume it should appear under open or closed activities as that's where i can create it from. Please advise as we are trying to use this feature more.
Help me! Error {"code":2945,"description":"EXTRA_KEY_FOUND_IN_JSON"}
Hi, Good mornig , I have a problem with add data to creator API and I don't understand for why. The same process be have correctly excute the last week. {"code":2945,"description":"EXTRA_KEY_FOUND_IN_JSON"} I need your help. Thank You
function with external api fails
Hi, I'm trying to check of an existing customer number based on the domain of an Account. But I get the following error message: No. of arguments mismatch for the built-in function 'get' Line Number: 24. I highlighted the line 24. // Parameter: account_id
Sender-based alerts
Hi, I enabled the sender-based alerts in the admin panel. The alert is showing in zoho web but not in outlook. Any idea on how to fix this? We need this to display also in the outlook. Thanks
Secondray user has no own Calendar and cannot be added to Staff in Bookings
Hi Zoho Team, I have a free mail license where both the primary email-address and the secondary email-address are hosted by my local provider, where I changed the DNS record to Zoho, so that both addresses could receive email on the Zoho- email platform.
Unable to switch the contact layout based on a flag in the leads module during lead conversion to contact.
We have a "Lead Type" flag with values X or Y. When X is selected, the contact should be assigned to the X layout, and when Y is selected, it should be assigned to the Y layout. Is there a way to achieve this without using Deluge?
How to set related lookup field from Deluge function when creating a task
Hi, I've checked numerous posts on this topic but it seems I am missing something here. I'm trying to create a Zoho CRM task from within a function. Here's the relevant code: // // Get Departure and related Participant records // relParticipants = zoho.crm.getRelatedRecords("Passengers","Departures",DepartureID);
Sending encrypted/password protected attachments via ZeptoMail?
Hi, I'm trying to send password protected PDF files via ZeptoMail but I'm getting the following error: 552 5.7.1 virus Heuristics.Encrypted.PDF detected by Zoho Mail. Is there a way to bypass that error? Or, are there specific types of encryption allowed/disallowed
Transaction Number Series-FY Shifting
Dear Experts, if XYZ company is closing their FY 2023 on 31st December 2023 with last Journal Voucher No XYZ-JV-FY-900. Normally the same series will not be continued for next FY(Jan 2024-Dec 2024) it should be restarted with new number(XYZ-JV-FY-101)
Registration in community
Namaste I am from Shimla, But there is no option selection of shimla.
Service PO Tracking - Service-Organisations
Dear Experts, Your Valuable advice required for below, If XYZ company wanted to issue service related LPO to their supplier and need to be tracked every month by posting purchase receive every month. How it can be possible in Zohobooks Elite Version
Having issues with new API Url
Hello, I've been using Zoho Books API for 2 years. Today, I received a notification from Zoho stating that the API Base URL has changed from https://books.zoho.com/api/v3/ to https://zohoapis.com/books/v3/. After updating my system, I encountered issues
This portal URL already exists.
I am not able to Publish Jobs in Job portals. It says it already exists. No option to fix it. I have mailed you the issue but no reply. Kindly help.
"For Agent-forwarded emails, use original sender as Contact" function
Hello. I wanted to use the "For Agent-forwarded emails, use original sender as Contact" function, unfortunately it does not work.Tell me, what can I do wrong? I'm attaching screenshots.
Creator Form - Form Submission Confirmation Popup not working
I have a form in Creator, and in the Form Properties, I have selected the checkbox for "Open form submission confirmation popup when Enter key is pressed". However it doesn't seem to work. When editing my form, if I enter a new value and press enter,
No way to specify 'is empty' in searchRecords criteria
I need a custom function that iterates through a set of records that have an empty field, like this: module_records = zoho.crm.searchRecords("Leads", "(Territory Code|is empty|*)",1,200); Unfortunately the criteria doesn't work. How am I supposed to write the criteria that the field "Territory Code" IS EMPTY ? I'm also interested in to know how I can combine criteria in the above script. E.g. Territory Code is empty AND Country is not empty Thanks
Updating Date Fields from 1 module to 2 different Modules
Hi, I have a Clients Module in which there are 4-5 date fields which gets updated by our team often shown below: Now I have 2 linked custom modules naming Egypt and Benque with the same date fields. I would like to write a custom function so that when
Non-existent Zoho Flow support
Anyone else able to communicate with Zoho Flow support team? We have now set up over 10 supposed calls with the support team, but no representative ever turns up. We are working on a time-critical project for our client, and their patience has run out!
Cannot apply Leave
We need your help in this issue. One of my team can't apply a leave. "Date of joining is not updated for you. Hence cannot apply leave. Contact your administrator". Please check. Thank you.
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