You saying 48hrs in help docs, not possible. Only 24hrs. Please help!
I would like to change it to 48 hrs, but not possible. In article stated 48 hrs: https://help.zoho.com/portal/en/kb/desk/for-administrators/multi-channel-support/im/articles/setting-your-instant-messaging-preferences
Having problem creating ticket
Hello, I have a problem creating a ticket what I did is I created a template but then from sending using that template I cannot type anything from Contact Name, Account Name, and Email. But before this is working is this because of the private label?
Producing report with weekly dates as columns
I have data that is auto-calculated from a Start date, for when things are due in a process. I want to produce a report that has the Week Starting date running along the top, and each job running down the size. I prefer to keep this simple in CRM if possible.
Can't attach a file to any email
Hi, I have noticed my email acc isn't allowing me to attach any files to outgoing emails. I have been using the email acc with the exact same file for about 6 months without any problems. Please Advise. Daniel
Report based on Week Starting
I have a list of Milestones that auto-calculate when a date is entered. I want to produce a report like the one below that shows a gantt type chart, with the Week Starting along the top and the jobs down the side. The auto-calc dates should fit into the
Count number of tickets per category - Replies of customers to a same thread false the count
Hi, I'm allocating each ticket to a category I've created (for instance "software product", "harware product") I'd like to know how many different requests I have received for a category. The way Zoho creates tickets makes it hard to tell: When a customer
How to Transfer emails from iCloud to Zoho Mail?
Kindly share me a workable solution to move my mailbox folders from iCloud Mail to Zoho Mail? Also, can I use Outlook.com email in Zoho?
Receiving Emails on Gmail
I want to receive all the emails on gmail instead of zoho mail. How can I do so? I receive a lot of emails on https://apkbridge.com/minion-rush-mod-apk/ and I want all in my gmail inbox. Is there any guide on how to connect gmail?
I HAVE AN OLD ZOHO ACCOUNT, HOW MANY USERS CAN A CUSTOM DOMAIN HAVE? 5 OR 25
I READ SOMEWHERE THAT AGED ACCOUNTS STILL HAVE THE 25 LIMIT
"Assign" Contacts to an Account Record
Why can you not "+Assign" Contacts to an Account record like you can "+Assign" any other Related List records en-masse? The only option you get on the Contacts related list on an Account Record is "+New"
Priority Contact
Hello Zoho; I’m a relatively new Zoho One user, so forgive me if perhaps I’m just missing something. I’m looking for a way to create a “priority” or “VIP” setting for my some of contacts. I recently had an email from one of my long time VIP clients go
Free webinar : Qualified Electronic Signatures (QES) made easy with Zoho Sign
Hello, Did you know? There are three levels of electronic signature - simple, advanced and qualified electronic signature (QES). A qualified electronic signature is the highest level of compliance according to electronic Identification, Authentication,
Reason:553 Relaying disallowed. Invalid Domain
Team, When i try to send mail through ZOHO mail i am getting the following error. "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Can i get some help on this. Thanks
Send with Zoho Sign cannot be executed from CRM
Dear community! Since July 2nd we can´t use anymore Sign from the CRM. If i press "send with zoho sign" in the modul deals from crm the small window for the process opens a usual. The requiered datas and contacs are presently and i want to send the document
MailPolicy violation Error delivering to mailboxes
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. 554 5.2.3 MailPolicy violation Error delivering to mailboxes Please advise if my mailbox can be reinstated as I'm not able to email anymore.
An update to how you track your interviews
Hello there, We have revamped our existing custom views to help you track records more effectively. The existing logic was limiting when it came to tracking the various groupings of interviews in Zoho Recruit, so we decided to expand on it. See the table
Zoho-Sites templates have limited menus
Zoho-Sites templates seem to have a 5 item limit to their menus - and the 5th menu item is "More" (listing all the pages in a drop-down sub-menu it couldn't put into the menu). I understand that 5 menu items looks nice and clean, but I need more menu
Welcoming you to our Zoho Projects User Community on LinkedIn!
Hi there, As part of strengthening the Zoho Projects Users Community, we have created a LinkedIn group , where you can seek answers to your technical questions and get support from Projects experts. It will also serve as a space for you to connect with
Creating a Task that Repeats with Reminders via API (or deluge integration)
Hello, I've been using the API to create tasks with reminders for a couple of years now and am familiar with the required structure of the 'Remind_At' property. I am now trying to create a series of repeating Tasks and I would like the tasks to have reminders
Zoho CRM & Zoho Forms Integration - Why Inventory Modules Missing?
By The Grace Of G-d. Hi, Are inventory modules missing from Zoho CRM & Zoho Forms Integration on purpose or am i missing something?
Can I add a Task to CRM from Connect?
Hi, we're using Connect boards for tasks, and we can also view CRM Activities through Connect. For any of the Connect boards, I can easily add tasks - however there is no "New Task" buttons for any of the columns in the Zoho CRM section. Is it possible to add an Activity to CRM directly from Connect? https://help.zoho.com/portal/en/kb/connect/tasks/articles/tasks-in-a-board-in-zoho-connect#Creating_and_assigning_tasks
MX Record For MO365 and Zoho Mail simultaneously
Hi there, I have an account with MO365 where I use my email paulo@###### I’d like to use Zoho Mail to set up my employees email address instead of using MO365. But I am still want to keep my main email with MO. The problem is that in order to set
MailBox Size Exceeds Limit
My mailbox has exceded the limit of 5Gb but I cleaned almost 3,5Gb, but they still blocked. Now what I do to unblock my email? contato@brunomoraesfotografia.com.br
Enhancements to make Zoho Calendar more accessible and handy!
Hello, Community! Hope you're all doing well! Zoho Calendar have come across a major revamp a year back. Since then the feedback and suggestions given by you made us to improve and enhance Calendar, to make it more accessible and user friendly. We've
How to filter data retrieved from Zoho People for Creator current user and fill form fields?
Friends, I am looking to import Employee details from Zoho People to a form in Creator and I'm not sure how to go about doing so. What I would like, is to have the required details from Zoho People pulled and populate the into the corresponding form
Abysmal Customer Support!
Decided to use Zoho Books and Inventory for our company; went from Trial versions to paid subscriptions last week. Am having issues integrating these products, and my experience with Zoho Support for both products has been abysmal. 3 chats with Inventory
Copy formula field values to Deal Value
Hello, in Deals module i have created a formula field to calculate the Deal value, and sicne the Deal value system field is static i can't turn it into a formula, is there is script to copy the result from the formula field into the deal value?
Enquiry not getting from Website contact form
Hello, Enquiry not getting from Contact form.
How to choose currency while making entry of purchase bill?
Step 1 : Go to Settings > Currency Step 2 : Enable Exchange Rate feed Step 3 : Check whether the currency which you want is listed in the the list or not. If it is not listed, please add the new currency. Step 4 : Go to Vendor (Supplier) under the purchase
How to choose currency while making entry of purchase bill?
Step 1 : Go to Settings > Currency Step 2 : Enable Exchange Rate feed Step 3 : Check whether the currency which you want is listed in the the list. If it is not listed, please add new currency. Step 4 : Go to Vendor master under the purchase option Step
Sending files through command in threads results in error
I have a command which accepts files with command and sends them in over service but if i use it in threads it results in infinite loading bar under text field. Also i spotted an error in browser while doing this
Create Email Aliases via Mail Settings?
Hello, I was curious if you are able to create email aliases from inside the email settings page (I know they are listed "Send Mail As" page, but there isn't an option to create them)? I know you can do it from within the admin console but I can't seem
Modificación de Factuta
buen dia, Necesidad de de su ayuda con agregar información del cliente y que aparezca en la factura, ya que por motivos contable necesito que aparezcan unos datos requerido por MH como el Numero de Identidad Tributaria, Registro de IVA y el giro de la
i wanna take experience zoho project ENTERPRISE version.
hello, ZOHO PROJECTS already extend " PREMIUM VERSION " but in this version many options are not available. So now i wanna extend my trial version as " ENTERPRISE VERSION " 1. Is it possible now? I would be very glad if you answer me as soon as posible
Is it possible to populate an invoice with a custom field associated w/ a Project?
I typically get assigned a PO from my vendor to do work for a specific project. I would like to create a custom required field "PO" in projects, and have that "PO" field displayed in any Invoice that is generated to that customer for that specific Project.
How to split vendor refund to multiple entries?
Hi, My bank account in auto fetched and I have received entry of 15537 which is refund from vendor. I had paid same vendor this amount in two splits as shown in picture. Now I am not able to settle/categorized this entry against two refund entries. Please
Cannot Join Our Organization, because i was already registered before the invintation was sent.
Hello i am facing an issue with login into my organization. I created account before i got my organization invite. Now I have it but I cannot register into because my account is already exist but without organization. Err message: An account already exists
Profit report by project
As time entries are linked to projects, invoices, expenses and bills should also be assigned to projects. That way a profit report by project could would also be possible I didn't find the right solution from the internet. References https://zohofinance.uservoice.com/forums/283818-zoho-books/suggestions/7161455-profit-report-by-project
Hidden fields on zoho Vault
Hi community! There is a way to hide the empty fields of our templates? since we will use the same template for every contact but not all of them have ALL the information on it. Any idea on this??? Thank you!
Private vs public thread
Hi team! When we are working on a ticket, we use private threads to comunicate with other agents from the departament and also public threads in order to comunicate with our clients. We have been recognizing that when we switch from public to private
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