unable send any email , unable load tickets
Hi, We can’t send any mail with Zoho and also many times users click on a ticket and the ticket it’s not opening. when a ticket opens have this error : Ah, Snap! Something went wrong while fetching the thread. Please hold on for 5 seconds Thanks
MS teams meeting link invites not showing in Zoho Mail APP
Hi We are having a problem where MS teams meeting links from customers are not appearing in Zoho Mail. We get the invite ok, but if I look at my Zoho Mail Desktop App it does not show the link, but strangely if I use the Zoho mail in Chrome the link is
Zoho resume extractor
Hello Zoho, I see some new change as your plugin now appears in the upper right on the window on a linkedin profile. To access it it's easier. However, do you think you could manage to add this feature too ? If the profile is already on the database (based
Is an embedded Zoho Form on the website effected by Google doing away with free SMTP?
We have a Zoho Form embedded on our website. I have it set up so that the form submission results are emailed to me. Google is doing away with their free SMTP service that many websites use on their contact pages forcing people to change the smtp setup
your documentation Campaign
We all all save time if you add a high-level explanation, introduce the principles, concepts, and use cases before getting into a tech doc. Example I understand in the automation part the difference between the mail activity and the answer to an email
not getting emails from contact form on website
hi there , this is my wordpress website http://www.clean2go.com.au/ i am using contact form 7 plugin for contact forms .. so when the user fills any information there then i got the email ..last month i am using my gmail address to get emails from the website .. since few days ago i switched to zoho .. but the problem is now i want my zoho email address to get emails from contact form .. but i am not getting the emails .. even if i use gmail or yahoo , the i get the emails properly .. but on zoho
CRM API Integration with main Carriers-Fed Ex, UPS
Has anyone successfully integrated Fed Ex with ZCRM using API? Would like to print ship labels and also capture tracking info from Fed Ex back into CRM records. Best, Steph Martin Exigo Group
Qualité vidéo
Bonjour, J'ai une bonne webcam et un bon débit internet pourtant la qualité vidéo de mes réunions ou webinaires dans Zoho Meeting est vraiment de mauvaise résolution. (Alors que ce n'est pas la cas avec d'autres applications -même webcam et internet).
Report - Grouping and Sum
I have two columns, one is product and another is sum. I want to group product (show one row each product) and sum on other other column. Right now it will still have all rows but grouped by header.
UK VOIP
What voip do people use in the UK?
Products with variant
Hi guys, this morning my product page with variant have a white circles instead of variant name. What's happened?
Joyeux 15ème anniversaire à notre partenaire historique ZSphere !
Toute l'équipe Zoho est heureuse de célébrer les 15 ans de notre plus ancien partenaire : ZSphere. Depuis 2007, leur équipe a centré toute son activité et son énergie sur les applications développées par Zoho. Ils sont toujours aussi passionnés aujourd'hui,
Tip #8: Merge Duplicate Records
Hello everyone, We hope that you are finding our CRM Tips and Tricks useful. Let us know if you are looking for tips on specific topics by commenting below. This week, we are back again with another tip on the clean CRM series. Tip #8: Merge Duplicate Records Maintain a style sheet for a clean CRM database - ✓ Create Unique fields to avoid duplicate records - ✓ Going by our earlier tips, you are now aware of the proactive ways in which you can avoid duplicate records in Zoho CRM. In spite of following
Solution for german salutation "Anrede: Sehr geehrte/er Frau/Herr" through CRM formula field
formula for german salutation in "Sie" version: If(${Contacts.Salutation}=='',If(${Contacts.Mass Update Formula},'',''),If(${Contacts.Last Name}=='','',Concat(If(${Contacts.Salutation}=='Herr','Sehr geehrter ','Sehr geehrte '),If(${Contacts.Titel}=='',Concat(${Contacts.Salutation},'
Uploading files is going from bad to useless
We cannot upload anything using the Brave browser so have been using Chrome. Now Chrome also does not allow upload. But it works here... This is what we get in a paid for external Connect network attaching a png image thats a few kb. It never uploads.
Solved: building custom timesheets with Zoho Analytics based on Zoho Sprint time tracking data structure
If you're using Zoho Sprints for agile projects, you're tracking time in it, and you want to use the data for performance billing, this tip is for you. Three steps: 1. use Zoho Analytics. Either bundle it with Zoho One or Zoho CRMPlus or use it as a standalone
How to add same Client User to more than one Project
In Zoho Projects, we are able to add a Client User to a Project. We need to add the same Client User to other Projects. When I try to add the existing Client User to a different Project, I get this message below. It does not allow us to add any Existing
Zoho Expense: Product Updates - May 2022
Hello customers, Happy May! This month we have two new integrations and a few interesting mobile updates for you. Read on to learn more about how you can use them in your organization. Sage Accounting Integration Zoho Expense is now integrated with Sage
What's New this May 2022 in Zoho Invoice?
Hello, everyone! Whether it's a new feature or a few tweaks to an existing one, we are always on the lookout to improve your invoicing experience. Here's a run-through of everything that was added to Zoho Invoice in the past month: Display QR Code in
New Mail Sent" panel in app when sending email
I've just noticed that when sending an email using the app, a popup shows that says that the mail has been sent. Personally I find this annoying. Is there a way to disable this?
Kindly need a macro to lock cell after a data entry
Hi, I am not very used to Zoho VBA and actually I am not good enough to write a macro from scratch. I'm wondering if anyone would be so VERY kind as to show me the code needed for this problem : I'm trying to lock the cells automatically when data is entered. The code for Excel VBA should be like this : ActiveSheet.Unprotect ' Password:="secret" For Each cel In Target If cel.Value <> "" Then cel.Locked = True End If Next cel ActiveSheet.Protect ' Password:="secret"
Zoho Inventory - Les premières démarches
La gestion des stocks est un élément crucial de votre chaîne d'approvisionnement générale qui vous permet de suivre l'acquisition, le stockage et la vente de vos produits, à tout moment. Malheureusement, la gestion des stocks, lorsqu'elle est effectuée
How to add new record template in detailed view
Hi, I am trying to add new record template in the detailed view of report; but i can't found the option Pls help. Thanks and Regards, Sidhant A.
How to modify Campaign Member Status to my needs? Solved
Hi everyone, I have a question concerning the member status under the campaign tab within Zoho CRM. Once I assign contacts or leads to a campaign, I have an overview of the member status. E.g planned, sent, answered.... (please see attachment if you are not sure what i am talking about) Is there a possibility of customizing these member statuses of the respective contacts to my needs? Even a work around option like creating a new model could be an option. However, I am new Zoho user and do not have
OpenURL for Edit Form
Hi, I've created a button using openURL to the record-edit link. But when the url redirect, the layout of the edit form become very narrow. Is there a way to open in the Zoho's own Iframe, or is there away to open up in the full size form? I have pass
EmbeddedApp JS SDK file upload to ZFS
Hi, I ported the code from Deluge to EmbeddedApp JS SDK for the function to run in a widget. The pdf print of the template can be successfully retrieved but if it failed when uploading the content to ZFS. function Invoke() { var conn_name
Bulk Update not working
When I try to bulk update a section of my contact (less than 100) the screen freezes and become non responsive. I have tried this with multiple computers, as different users and with Firefox and Chrome. Are there issues surfacing with the updated look
Connection from CRM to Creator
Dear all, I come seeking wisdom. My scenario is this: I have a Javascript widget in CRM. It is attached to the Leads Module. I want the CRM widget to connect to a form in Creator, where Countries are stored. The Countries in the Creator form appear in
Execute Function on Collection Of Records
Hi, I would like to select the the execution for "Collection of records" but it seems grey out, any idear how can I select this?
Will Zoho ever fix CORs so our Connect network will allow file attachments again?
Uploads have been fine for years. Now they only work if we switch off the custom domain. I have posted a ticket and details of the issue on a few Zoho sites and got zero response. https://help.zoho.com/portal/en/ticket/4011681957006 Please respond. We
Stop scheduled email deletion
I have a rule that schedules certain emails to be deleted. Is there any way to cancel the scheduled deletion if I want to save one of these emails?
[TYIA] Zoho LandingPage Deck
I would like to learn Zoho LandingPage systematically, does anyone have any useful websites or resources? Even the smallest information would be helpful. Thanks for your corporation in advance.
Zoho LandingPage Deck
I would like to learn Zoho LandingPage systematically, does anyone have any useful websites or resources? Even the smallest information would be helpful. Thanks for your corporation in advance.
Form based campaigns with CRM Lookup
Hello, I am sending emails with a form link to my contacts via ZOHO CRM, to let them check and eventually update their details. If they click on the form link, the form that pops-up is already prepopulated with their details stored in CRM. (Lookup field). I would like to do the same with Marketing-Hub. But the form integration is only linking a form and not auto-filling existing fields. Thanks for your help
User unsubscribed contacts
I've unsubscribed some opt'd in contacts on my own without them doing anything, wondering what's the best way to put then into a re-engagement workflow now? I don't see a way to reach out to them. Would like to filter by, user opt'd out contacts then
Classify documents
Hi, we are implementing ISO 27001 and need to classify documents, for example "internal", "public" and so on. Is there a way to show the classification of a document in the document itself? Maybe with a dropdown? The editor uses a dropdown to specify
set pay terms
I create new invoice, the terms default "due on receipt". How to change the default to Net 30? see the below pic:
eM Client got error for IMAP
Hello, I have configured IMAP for my account 1. enabled IMAP 2. added application specific password, since OTP is enabled 3. configured em Client with and got error error in the logs 17:49:05.555|001| AccountBase.ChangeOnlineState : STATE CHANGE TO online
Cloning Groups within Zoho Connect
Is it possible to clone a group within my Zoho Connect external network? I would like the clone to include that groups specific settings as well. Please advise.
Problem with email signature
I put in the template of the signature a designed signature I created. The bottom of the signature does not actually appear after saving the template. Something is wrong. I also tried in my employee's email box to create an email template and it also
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