Guided Conversation does not work in Help Center when Signed in
When I sign into the Help Center, Guided Conversation does not work. The console.log displays that an XML error indicating that root could not be found. Guided Conversation works just fine in ASAP as long as I am not signed into the Help Center which
New product updates to improve your user experience and email marketing results
Hello users, Thank you for choosing us and providing your continuous trust throughout your email marketing journey! Today, we're excited to launch organization-level segments, multi-portals, and updates to workflow. We hope these updates will help you
Create a folder zohoverify under root
I do not know how to create the folder?
Suspicious login Activity
Please I have the Zoho Mail service and a user has been blocked for suspicious login activity. The use is hudson@enge5.com.br Thanks
Fetch Data
Can I Fetch or export Data used in analytics from zoho social?
mapping subscription status
I am importing a large list, via csv. I have a "subscribed" column, which has "true" or "false". How do I import this list, as there doesn't seem to be an option to map a field for that.
Mail size exceeds limit
Hi, I am trying to send a file that is 19.3MB but an error comes up when I try to send saying "Mail size exceeds limit." Can anyone tell me what the limit is and how I can send this file? Thanks Missy
old tasks missing
Hello, the new version of zoho calendar lost all of my tasks! Could anyone advise on how to retrive my tasks?
Url for a Records Payment Gateway page
Hi Is it possible to write code that will fetch the exact url for a particular records payment page? So for example this here: I would like to use it so that I can send it to the customer if they exit out of the page before making payment or if their
new import tool causing problems
the new import tool is a major downgrade for us, a few problems we are having: 1.Fields not mapping or mapping wrong ( exact same name in file and in zoho ) , worked before . 2.Import fail on date even due the date format is fine ( this has been working
Can not send email on hosting but it sends on localhost
Hi, I have a VPS solution hosting, and I can not send Zoho emails from server. But it sends ok on localhost on my macbook. SMTP: smtp.zoho.com TLS - 587
Forms pictures attached to email
When I try to email photos that have been submitted with a form all I get is the file name no images. Looking to create a system to get technician data and need the pictures sent via the email when a form is submitted. Any thoughts or ideas would be helpful.
how to disable marketplaces
I have an error when trying to add books, but I get this error " Ah, looks like you have got marketplaces enabled. Please disable them first, and try again." I cannot find anywhere in self help how to do this
Zoho Projects within Zoho One has no Jira import feature
So according to this article https://help.zoho.com/portal/en/kb/projects/settings-in-zoho-projects/import-data/articles/import-jira-projects#Prerequisite the Import Jira feature in Zoho Projects is not available to Zoho One users. So how are we meant to sync Jira projects with Zoho Projects if we are a Zoho One user? Any advice gratefully received Alex
Export problems
Hi, I have two export problems with show: - export to Powerpoint: text-boxes and some of the images are not exported - export to ODF: does not work at all, just trying to export forever - export to PDF (chrome extension): works fine - export to html:
Файлы не загружаются
При создании письма бывает не загружается файл. А во входящих письмах не удается скачать все файлы сразу, приходится по одному скачивать.
Flow Custom Funciton Not Returning String
I have a simple custom function to return a string value in Flow. This works when I test the function in flow. When I run it in flow, it errors out (See below) Flow Output Value is empty and 'get' function cannot be applied at line number 4. Resolve
Issue reports suggestion
Hi everyone! I'm a project manager and my priory job in Zoho Projects is extract Reports! And we know that Zoho Projects, can make reports of task and project. But i my company, we hardly work on issue whit integration whit Zoho Desk, and i can't extract
Using a Formula to determine time difference between date fields - but it's behaving unexpected if one of the date fields is blank:
So in our "Clients" module, in each client's page, we have a field that reflects the date they were most recently visited. We use this to calculate the number of days since their last visit, and then categorize them into "< 30 days ago since visit", "31-60
What to do in MarketingHub after converting a Lead into a CRM Customer (Contact)
Hey guys! First of all let me say, great job with this new addition. You nailed it! Now, I'm a bit confused about MarketingHub and the CRM sync. I understand the importance of marketing to Leads but, I don't see a clean view or tab where I can identify and market my CRM contacts (already customers) in MarketingHub interface. I see there's Pre-made Journey templates for customer retention and loyalty but there is not a specific tab to identify customers. All I see is a Leads tab which I understand
How to translate Welcome to Member Portal email
Hi guys, where can I translate this email? The text is something like this: Hi, Welcome to the [organization name] Member Portal. Please copy the code below and paste it in the sign-up form to complete your registration. Verification code: 512450 Sincerely,
Expand your outreach with the all new Constant Contact Integration!
As a small business owner, you will often find yourself in situations where you want the contacts in your marketing tool added to your sales pipeline and vice versa. To make this synchronization a lot smoother and hassle-free, we are introducing the Bigin-Constant
Should i be using Campaigns or Marketing Automation for Existing Client Email Blasts?
Hello, My Company has 2 marketing arms: On one hand we are marketing to leads. posting on social media etc to drum up new clients, tracking website usage etc. all with the purpose of new sales development. on our other hand our marketing team is trying
Problème pour créer ma boutique
Je ne comprend pas vraiment ce que ça veux dire. J'ai Zoho one avec 3 licences normalement je devrais avoir commerce gratuit mais ça me dit ce qui est dans la capture d"écran. En même temps ça me dit que mon évaluation se termine dans 7 jours et je devrais
Mention function on 1:1 conversation
Hi Zoho community, May you please clarify why other users can be mentioned in a 1:1 conversation. While this indeed will not work, it is still doable hence it is causing confusion to some of our users. Is there a way for us to modify and turn off the
Aggregate User Filters on Dashboard?
I have created a sales dashboard where one of the user filters allows you to sort by each member of the sales team. There is a specific smaller "Inside Sales Team" within our overall sales team that I would like to easily filter down to. Is there a
Count at given moment in time
In Zoho Analytics, I want a pie chart to show how many people of each gender were employed on a particular user defined date (User Filter - Single Date Selector). I have the following fields within my employee records: Employee Number Start Date Leaving
How to set business hours
Hi, I want to know how can I add business hours and how to calculate the first and average reply time based on our business hours. So far I couldn't find this setting. I saw that I can filter based on the business hours but where can I set them?
How do I configure projects in Zoho Books to include expenses?
I have created a project in Books and I've added expenses via Zoho Expenses. Those expenses are syncing correctly to Books. I can open the project in Books and see that the project cost is $1 (fixed cost) and there are $9 in expenses, which come from
Data snapshot every 2 weeks in Zoho Analytics?
I know you can take data snapshots in Analytics once every day, week, and month. However, I am wondering if there is a way to set up data snapshots to happen automatically only every other week?
Setting a parent account while creating a new account in CRM
Hi, I am trying to create a new account in CRM Sandbox by using SDK, and in the process would like to set a parent account as well: https://drive.google.com/file/d/1Ep391dqbIvm0IVGtIBBcLEX3fO0EyDWw/view?usp=sharing But what happens at the end of account
Share All Entries and allowing others to export Export entries.
How do I share all entries with another user? I have given another user administration to zoho forms and given them access to modify the form. But they still cannot see all entries. I created a report and then shared that, but they cannot export the data
What timezone is the timestamp in?
I'm in Pacific daylight time. When I display the chart that shows Instagram reach by weekday and hour, the hour results with high numbers are different than the high-result hours shown by other analytics providers we've tested. This leads me to wonder
How can we search an option in a zoho forms dropdown field?
I would like to create a dropdown of lets say 100 options (with import). Is there any way (or field) to create a searchable dropdown field? I mean the dropdown to also have a search bar to easily find a preferred choice
How to filter (dashboard timeline filter) using both Leads and Contacts module in Pivot View (Zoho Analytics)
Hi, Currently I want to show the conversion of leads to contacts for a period of time (by lead source). So I do a count on Created Time of Leads and also count on Created Time of Contacts. For my dashboard I use timeline filter to switch the period I
How to Get the Books Invoice Sharing URL with Deluge?
I have managed to successfully create an invoice in zoho books from an invoice in zoho crm. However there are additional requirements to this script that seem to be an issues. I need to get the zoho books invoice url after the zoho books invoice is created
Recurring Invoice message:- java.lang.Object@9ede8b
Trying to access and update a recurring invoice custom field using the following but not recieve any kind of response other than the subject title message. the code /* This is a sample function. Uncomment to execute or make changes to this function. recurringInvoiceID
Subform code help
In my application, I have a list of students for each class. I input all student names from the class to a roll to be marked via the script below. Each student in the list has their own record and I am trying to find a way to input each students photo
Not works in Safari
Hi guys, coupon code not works in Safari. Screenshot is take from Chrome, the line in red isn't show in Safari. Thanks.
ZOHO Form - Pre populated Data required
We have Employee codes in our organization. If an employee enters his / her name in a filed in zoho form, Name, Work Place, Mobile No. etc., details to be populated automatically. Plz guide on this.
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