ASAP Knowledge Base - Multilingual KB
Hello, We are using your new feature "Multilingual KB". So we have now 2 languages in our Knowledge Base and would like to be able to show the KB Articles on our ASAP module depending on the language of our user. How can we do this ? I don't see any option
Import tasks, send emails from the native apps and more
Hello everyone, I am back with our next set of release items. Here's a brief introduction to each of them. Import Tasks You can now import tasks in to your Bigin account and associate them to Companies, Contacts and Deals . Before importing Tasks, ensure
Updating Faebook Messages
I am having some problems with messages in Zoho Social - in particular from Facebook The last update in our messages tab is December last year but we have of course had many more since then I have checked and the account is linked Are there any other
Sync contacts from CRM with data belong to other module (companies, product etc.)
Hi, Is it possible to sync contacts with releated information available only in Product or Company module? I need to create some segments based on data from Product module but I've no idea how to start. Is it possible? Now it seems the only way is to
Creating a new Zoho CRM instance
Hi, Our team is currently using Zoho CRM to manage sales. Recently we have been developing a new mobile application that connects to the CRM API and handles some business processes. Due to this new use case, we would like to have a production and a development
Widgets in Zoho SalesIQ to display actionable data from multiple integrations
What are Widgets? Widgets are user interfaces that can be built as a part of SalesIQ's platform to display information related to a conversation and also to do certain actions. They are basically used inside SalesIQ to display different categories of
True Historical (History) Activities Listed Under CRM Accounts?
It is extremely frustrating to manage historical activities within an account record. Under "Closed Activities", there is the option to sort by "Due Date". Unfortunately, this "Due Date" only applies to "Tasks" and doesn't apply to "Events" or "Calls.
Unable to login my account
I had registered my domain on Zoho and created an account: zachan.dev. I was able to login to Zoho using the email address: zach@zachan.dev. I was also able to receive and send emails using POP3 and IMAP after I subscribe to the suitable plan. However,
Create an Opt-in Page
When visitors land on my site, I would like to have a pop-up so that visitors provide contact information in exchange for a free ebook. I looked at the pop-up templates provided but they do not allow me to input content. Please advsie. Thanks.
Report Whastapp in Zohodesk
I need a report from the whastapp channel, when I check the report, no whatsapp is read in the report, even though whatsapp is already running on our zoho right now.
Zoho chatbot clickable url
Hello i am Peter from the Netherlands, i am just new with zoho and i am trying to make a automatic bot for my customers. I only have one big problem and that is that i don t now how i can answer the customer true my bot with a clickable url link. I can
Weird "none" state in blueprint?
I'm struggling with this weird "None" state that is showing up in my blueprint. Contacts are being created via API in the 'Not contacted' state and if I turn off the blueprint I can confirm that they are being created in the said state. However, as soon
Related Email section is now available in the Bigin iOS app
Hello All, In the latest version (v1.3.0) of the Bigin iOS app, we have brought in support to access the emails related to a record from within the app. You can now view the related email section within Contacts, Companies and Deals module records.
Welcome to the Zoho Learn Community
Hello everyone, We're so excited for you to be a part of the Zoho Learn community. Let us help you get started by understanding what Zoho Learn is and how this community can be beneficial. What is Zoho Learn? Zoho Learn is a comprehensive solution that
Customizing Invoice template
Hello, How do I remove the 'subject' and 'description' from the Header of the invoice template. Eway bill no field is not showing up in the insert placeholder list in the customizing own header section. Also, Is there any way I can import my own invoice?
How to duplicate the data of a field?
REGISTRATION FORM 1. The student when registering puts his email FORM 2. I make a record and the date to call the student when his class is due. WORKFLOW in FORM 2: The notification comes only by putting the Email field. Question: How do I make the Email
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Team, When i try to send mail through ZOHO mail i am getting the following error. "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Can i get some help on this. Thanks
Content is not available. Please try again after some time
All my tickets are showing this when trying to open them. I assumed it was because my trial had expired. So I upgraded for a month and all tickets are still showing this message.
Unable to send email from Outlook - SMTP error
Hello, SMPT was working perfectly fine until last Wednesday it stop sending emails from outlook as i can only receives my emails on outlook. After checking with my Internet provider, they informed me to check if ZOHO has blacklisted my IP for SMPT service
Blank screen when editing email content on survey campaign process
I am trying to set up a survey campaign with a reminder loop. I can add the process block for the survey campaign, I can add an email template but when I click next I just get a blank screen. If I go out and back in I still get the blank screen. Can
Email open rates at 0% & Sudden Hike in Bounce Rates
Hi there , We had scheduled a campaign from Zoho Campaigns It shows It has has been delivered to 1.2L subscribers and the open rate is literally 0 % .. I checked my mail id report .. It shows that the mail had been delivered 41 mins ago and I ve not
ZohoPeopleで休日がインポートできない
ZohoPeopleの休日インポートで、 言われた通りのフォーマットでデータを作ったのですが、 ファイルを選択後の「次へ」のボタンがうんともすんとも言いません。 ファイルが選択できたけども、ファイルの内容が悪いのかと、 1行目を 「名前,開始日,終了日,場所,シフト,詳細,リマインダー」 としてだめだったので、必要なところだけ下記のように英語にしてみても 「name,from,to,場所,シフト,詳細,リマインダー」 「次へ」のボタンを押せるのですが、何も動きはありません。 日付は、設定をして
Changing color of header bar
Is there any way to change the color of the Header bar at the top of a form? mohnkern
Assist unattended session stays active
Hello there, ever since a couple of weeks ago clients have been contacting us about on-going unattended sessions running in their PCs. They see the following: Even after they reboot their PCs, the unattended session comes back as active. On our side we
Outlook 2016 and Zoho Mail
Using IMAP and Exchange Activesync on multiple different Windows 10 PCs. Outlook will randomly stop synchronizing. It will say all folders are up to date, but that is just not true. This is confirmed by logging into webmail, and users receiving emails
SMTP not working
Since today we cant sent emails using SMTP, with any of our accounts. Can you please confirm what's the problem and when it will be solved ? Thanks
Customise Filed Lable
Hi, I am based in the UK using Zoho Recruit and would like to change the name of the field label from 'province' to 'county'. How can this be achieved? Thanks
Can't receive emails please help fast
I have set everything up and have the MX records pointing only to Zoho, nothing else. I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zoho Inbox. Please look into this and tell me what I need
Can't receive messages sent to my zoho email for the last three hours.
Can't receive messages sent to my zoho email for the last three hours.
Email not received, or massive delay
I have been missing emails, unreceived. Testing this myself by sending emails from a gmail address proves it. They are not coming through, though I am able to send just fine. This is both through workplace.zoho.com as well as an outlook app. I am losing
No nos llegan los correos entrantes
Hola desde hoy dejamos de recibir correos en la empresa, Acabamos de migrarnos a Zoho Mail y estamos en Premium Trial. Nuestro dominio vive.com.pa, todo estaba funcionando bien hasta ayer. Necesito su ayuda.
Can't receive mails from gmail
Hi! We are currently having issues receiving mails from gmail, all others mail providers such as outlook, thunderbird, etc are working fine sending and receiving. Domain are settled correctly and server status are online for both. Also no mails in spam
Deliver Delays
We are seeing a delay of up to 1 hour for our emails to be delivered this morning - even if we send them back to ourselves.
Correos no ingresan
Estimados, Requiero su ayuda urgente debido a que no estoy recibiendo correos electrónicos que son enviados desde algunas cuentas corportativas y Gmail. Lo he comprobado yo mismo, y aparece como "enviados" en otras cuentas, pero no llegan a Bandeja de
Zoho Mail is not receiving emails
Hello, Since all morning today, Zoho Mail is not receiving emails. My domain is VERICOMPERU.COM, please solve it as soon as possible. I see in the support forum that I am not the only person with this problem. Fix Zoho Mail please!
Delay in receiving emails
Hello, We are suddenly not receiving emails until hours later and some emails are not being received at all. We have been using zoho for a few years and this issue just happened suddenly. Can someone help us resolve this issue? Thank you.
Email not being received
In the last 2 hours I cannot receive any of the emails. I've checked the MX Toolbox which retrieved this info: Connecting to 104.21.4.79 6/22/2021 7:47:39 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.05 sec] LookupServer 15052ms
mail no being stored in sent folder and mail not going through
This seems to be a problem this AM
My emails are not working
I have 6 emails with Zoho and none of them are getting or delivering the emails. I already checked and my DNS and MX records are set up ok. When is this email issue will get fixed.
I CANT RECEIVE IN MY INBOX BUT I CAN SEND MAILS
Hi, please your help. I Have 2 mails: raulpinto@copihuemetalico.cl and ventas@copihuemetalico.cl In both of them i cand send mails but i cant receive thems in my inbox. I have everething correctly configurated, MX, domain, etc. In fact, if i go to zoho
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