Authentication failed from server
I'm trying to connect my smtp to a software, and when I enter the smtp password, and username, and the other things, it gives me this error: SMTP -> NOTICE: EOF caught while checking if connectedSMTP -> ERROR: AUTH not accepted from server: please help,
Zoho Books and Inventory Integration Bypasses CRM Data Sharing Rules
Ok we ran into a major, fundametal problem if we want to use CRM and Books / Inventory. Some initial information and examples so I can explain the problem better. 1. We have Zoho One 2. We have integration of CRM with Books 3. We have integration of CRM
Email Outage update
You need to have somewhere for us to get the status of an outage. Sending us to this community page and there be nothing here with updates in unacceptable. I run my business on your email system. WTF is going on with this outage? Give an update
Extend Appointment Duration Time
The maximum time for appointment duration in the Event Requisition form/applet is 4 hours. Is there a way to lengthen that to 8 or 24 hours? Or allow for more than one day at a time? There was a thread six years regarding this request and it said that
Lacking Expected Timelogging Features
Switched over from Toggl. Our team is now locked into the Zoho ecosystem and I wanted to share my experience so far on day 1. Can't delete records from the calendar view. Can't duplicate a calendar entry (it's been a feature request for 7 years). Can't
Share Calendar
Hi. I am trying to share my calendar as a link that people can click and it will link to the calendar. I figured out how to share it, but the link brings the calendar to January. Its about to be February and I want to be able to share the link so that
Searching the calendar
I noticed a HUGE bug in the calendar. Not only that, but the fix should only be a few lines of code. I'll try to fix it if I find time. The problem occurs when searching the calendar. The resulting items are not sorted, at all. Additionally, there is
Zoho People Newsletter - May 2021
Hello Everyone, I sincerely hope all of you are doing well and staying safe! Zoho People's latest newsletter is out now! Check out our May newsletter to know all about our latest features, upcoming features, webinars, product tips, blogs, and many more.
SLA Due Date reset/clear
Can I get some clarification on how the Due Date is reset/cleared during a ticket lifecycle? Take the following example: A Ticket is opened with a Medium Priority The associated account has an SLA A Due Date is set by the SLA config to 8 hrs The problem
Unable to invite user to calendar event
We have 11 people in our group calendar and when creating an event I can invite them all except for 1 person - her name comes up with a red box around it for me however, other people can invite her to events. I'm admin and problem only started today,
Calendar Alternative
The Zoho mail app is relatively solid. It's no Outlook or Gmail, but if that's the tradeoff for a little privacy, no problem. The calendar app, though... yikes. It's not ok at all. I get alerts for events that are hours off (or happened yesterday) or
Disable email confirmation for group calendars
Hi, I created a group to share calendar info, but every time anyone creates a new appointment we all receive an email and I cannot find a way to disable that email confirmation. It is getting chaotic over there, and furthermore, important emails get
Problem with Event Requisition Email
I embedded the Event Requisition form inside a website. When someone makes a request for an event in the Zoho Calendar from that form I receive an email with the email address and event start date and time from the requestor. The requestor's name does
Special characters in passwords (password protected surveys)
Hi, it appears that Z Survey is now not accepting/processing some (but not all) special characters in their passwords. Can you please confirm/investigate? This is causing issues with some of our live surveys.
Zoho Calendar is not showing in calendar, but is adding to crm record. Major issue. Please help,
Q. Do you use Zoho Crm calendar to tag event to associated client/lead record in crm? I have been using fine (great as adds event in CRM for audit) and can update meeting notes, until Friday. It disappears from the Zoho calendar (so team cant see the meeting), but puts it into the client record still!! Weird as looks as goes in on zoho calendar (mine is green) and then simply flashes and disappears. Tried again today, same. (Now I have triplicate entries in Zoho for each time I thought I was going
Recover deleted calendar
Hi, A deleted calendar can be recovered?
All calendar entries gone!!!
All of my calendar entries have disappeared, I attempted to share (subscribe) all my personal & work calendars (Zoho, iCloud) into a new calendar to share. Having done so all my entries have now disappeared from their original location. I shared via subscribing
Articles you don't want to miss!
Hello Everyone, I hope you all are safe and sound. We are back again with our monthly blog updates! This time, we have many interesting blogs, articles and infographics that provide insights on a variety of important HR topics including employee productivity,
We are having issues with Zoho Desk / Email Forwarding and Ticket Creation
Something has happened since yesterday afternoon. Our zoho desk is set up so we can send emails to Support@ourdomain which will forward the email and create a support ticket. Today, all of a sudden, when we do this the emails are not creating support
Creating a table from CRM Data to be used in Zoho creator customer app
Hi, I'm looking to create a customer viewable portal using the Creator app. We would like to be able to create a "Payment Profile" table from data in zoho CRM to be displayed in the customers page. For example in CRM we would have fields such as Payment
Zoho TeamInbox - Sync Old Emails
Hi, How do we get old emails on TeamInbox individual Inboxes. I already have loads of emails with follow ups going on. How do I get those? Regards, Gaurav
What can be done?
Hello:)Is there a way for Zoho One to provide this service: It is a business who rent containers, big containers for storage. They have clients who use their services a lot. My question is: Is it possible in one way or another with Zoho One
Automatically Adding Bank Transactions to Zoho Books
Can I automatically add bank transactions to Zoho books even without categorizing them ? And if that is not possible, can i automatically add the bank transactions after setting up a rule for categorization. I just need an automatic transaction add ability.
Lead Capture Tools
Team Zoho Campaigns, Many other email marketing software tools offer some pretty nifty tools such as contests, quizzes sweepstakes, spin-to-wins, etc. Are these tools Zoho Campaigns will consider adding? I was hopeful this might be part of the Zoho
Can't unhide a form field hidden via builder > field properties > visibility
New to Zoho Forms and testing things out, just created my first form. I configured it with several fields set to hidden via the builder > field properties > visibility > hide field. I did this with the intention of making the fields visible when/if specific
save form data into multiple rows
Hi, I have a form named 'Bookings' which is used for room bookings. There is a field named 'No_of_Rooms' in the form. Is it possible to save the 'Bookings' form data after submission into multiple rows depending upon 'No_of_rooms'? For example, if 5 rooms
ETIMEDOUT in node.js when make a POST
Hello everyone! I have a problem when i make a POST request to accounts.zoho.com/oauth/v2/token for refresh access token in Javascript whit the API. I'm trying whit axios and request but nothing works, only keeps loading and after a few seconds the response
Way to sort contacts by "last activity"?
I cannot find a way to do this, but I am wondering if I have missed something. I would like to be able to sort my contacts by last activity, both ascending and descending. By activity I mean a call, a task or email. The goal would be to sort my contacts
Meeting with zoho staff
If we have a big problem zoho team is setting up a meeting. But then it starts. You have to email a couple off times to get a moment. And if the moment is there we don't receive a link of we then we receive a meeting link but the staff isn't showing up.
Is there a way to add in custom text when sending a meeting invite?
Hello, I need to re-send some meeting invites to those people who have not responded, is there a way I can add text to the email they will receive letting them know to please RSVP. Thanks
Multi-languages on Zoho Invoice
Hi, It would be important to be able to work with Zoho Invoice in multiple languages, things like : - Associate a certain language to a customer - Having the reminders and notifications in several languages, so we could select what language to be used for each customer. At the moment we are using different Zoho Invoice organizations, but that is a lot more work because you have to setup everything on each organization (even all the common options), you have to manage customers lists in each Zoho
Error while downloading Emails via IMAP
Hi, I am getting the following error while trying to download mails. “Task 'info@mydomain.com - Receiving' reported error (0x8004210E) : 'Your mailbox is temporarily unavailable because another e-mail message is being delivered to it or another mail application is accessing it. The server responded: -ERR Mailbox locked.'” We have configured mail in both mobile and laptop. This has led to losing some mails in laptop since it is been downloaded in mobile devise. Please do needful to correct this error.
How to setup Plaid for Stripe ACH payments
Is there anything special I need to do inside of my Plaid account aside from requesting access to production and agreeing to the terms? I have linked my Stripe to Plaid but I see a lot of information about having to run server side code and scripts in
Découvrez Zoho Learn
Bonjour à tous, Nous sommes très heureux de vous présenter Zoho Learn ! Commençons par vous expliquer ce qu'est Zoho Learn et comment il peut vous accompagner dans vos processus de formation. Qu'est-ce que Zoho Learn ? Zoho Learn est une solution complète
How to create a customer using API and get customer_id to use in create invoice API
Hi, I have an online portal to sell some digital assets. The portal is completely independent and has no integration with Zoho in any way. Now I am planning to use Zoho Invoice API to invoice my users. which means whenever someone buys anything from my site. I will hit ZOHO invoice API and generate an invoice for that particular customer. But according to invoice API documentation, customer_id is a mandatory field to create an Invoice. So I am planning to create a customer in ZOHO if it does not
Linking / attaching a Creator form entry to an Opportunity
Hello :) I created a Creator App (Order) which has a subform (items). I added this App as a Custom TAB (not a web tab) to our CRM. Now I'd like to "attach" / "add" specific entries of this Order form to our CRM Opportunites. How could I achieve this ? Must the app be as Custom tab, or can I Attach / Link From Creator to Opportunitis directly ? Thanks
Zoho Calendar Color Customization Not Working
Hi, Every time I log into the app, the color customization I've given my activities in Zoho Calendar disappears!
Deleted events
How can I recover deleted events. Today my calendar is empty and I need to know how to recover those events
APAC Online Workshops - Actionable Insights On Customer Support Performance
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Tip of the week #9 - Keep your team inbox clean
Clean inbox habit is essential for your team's productivity and time management. Here are a few quick and easy steps that you can follow to keep your inbox clutter-free. When you find an unread email in your team inbox, take one of the following actions
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