Change background color of Advanced Field "Image Choices"
Hello there, I'm trying to change the background color of the "Image Choices" field but I can't find the option. Is there an option for that or a size of the image I could upload that covers the whole frame? Thanks Alex
PDF File Name Errors
Hello and thank you in advance for any assistance I am trying to edit the PDF file name that is attached to an email recipient. I believe I have it configured correctly. I will explain below and show some screenshots: When the PDF is uploaded to my Google
What's happening on Zoho Marketplace for EU DC?
Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. We released 39 new extensions including ExactOnline, HarckerRank, EasyShip, Avaya, Razorpay, Leadinfo and more in the first quarter of 2021.
Mass update Accounts in Zoho Desk
Hi guys, Yesterday, we have opened the sync between CRM and Desk. Tickets and some of contacts have been gathered from Desk to CRM, CRM to Desk. Some of the accounts' informations couldn't been gathered. When we click on the update from Zoho CRM button,
Zoho Desk - CRM Sync Settings
Hi guys, We have created sync between Desk and CRM. We changed different account names and made them same. At the end, I have two problems. 1. When I create a contact associated an account in Desk, it's synced and created in CRM automatically as well
Cannot verify SPF. Has anyone else purchased domain through Shopify?
I purchased my domain name from Shopify (an online ecommerce hosting company) and I have access to my domains control panel via OpenSRS. As of right now I am unable to send or receive email from 4 of my 5 Zoho email alias'. For a reason unknown to me, I can send/receive from first.last@domain.com. That is the email alias that has the Admin permissions, but I don't understand why that one works and the other 4 do not. When I am in the SPF section of my Zoho control panel and click on "verify" I have
No longer able to add Custom View or Edit Views in Activities Modeul
Did this feature get deprecated - none of our users are able to see a Create Custom View or the usual pencil to edit an existing view in the Activities Module since mid-March?
Free up Space on zoho forms
Hi, we are getting messages that our space is 90% full but i delete all entries from the forms and still they mark that example on form is 140 plus mb but it has 0 entries, why is that is i delete all entries and data from that form? is been 4 days since
Approval email from drop down email list
I would like to send approvals by email from a drop down box. I have several emails to choose from in a drop down box in my form. I would like to send an approval email to a recieptient that is chosen from the drop dow list utomaticall.
Page Breaks
Hi there, I added a page break to my form accidentally, and now I cant seem to be able to remove it. Can someone advise?
Zoho Forms Relationships
Good day. Can client filled data be transferred to one form from another. Example: a question set. We would like our clients to not fill in the same data twice. Greetings Ceejay Els
How do i create a report that has the date the record was added in Zoho Forms
How do i create a report that has the date the record was added in Zoho Forms? I need to pull a report that shows all the contact information PLUS the date the entry was added. Knowledge BaseCommunity
Validation Rule on Read-Only Fields
Hello everyone, We want to use the "Street" field for a duplicata check and in order to make sure the address is written exactly the same from one rep to another we require them to input the address using a Button that makes an API call to Google Maps
Sending edited pdf forms
Hi When I've edited a form, and clicked update, I then try to export the form as a pdf. However, what is happening is that all the completed entries are collated into one large pdf document and not just the entry form that I've been editing. Can someone
Complaint re migration to EU data centre
I requested a migration from the US to the EU datacenter in September and it took TWO MONTHS get it done. As if this hadn't been bad enough... - during our correspondence and phone call with Ms Aishwarya, it was confirmed (in writing) that our free Zoho
Billing information
How do I access and change my billing information? I can't find it anywhere in my Account settings.
A year in review: Mobile app highlights of 2020
Hello fellow form builders, 2020 was yet another transformative year, and it's time we take a quick rundown on the highlights. And make sure to keep reading to the end of the post, when we'll give you a sneak peek of what's to come in 2021! As a team,
External ZOHO Approvals
Hi Zoho Team, Is there any way to customize the "Approvals" tab in the ticket so that the client contact can receive a request for approval? The reasoning is that we prepare a number of estimates for the client for work to be performed. If I could automatically send a notification to the client for approval, that would expedite the process. Let me know if you have any questions. Thanks!
Cliq Integration for GitLab
Hi Team, It would be beneficial for users if there is a Cliq Integration for GitLab Version Control app like BitBucket. Or is there any other work around to link it.
Accessibility suggestions
Hi. Can you guys please follow proper accessibility standards? Here are the things i've noticed. - Page structure is confusing. There are no headings for screen reader users to know what part of the page they're on. - Buttons are not labeled as buttons
On Success form open another form and populats fields
Hi, I am a newbie and I am trying to develop an app for my business. One of the many problems I am facing ... : 1/ Form "New_Request" is the form where a fill up some basic info of a new client. Among various fields I have "client_name". 2/ Form "Tour_Program"
Covnerting non-user Employee to User
Hello, when we convert non-user Employee to user, we want to automatically send him an email about the change so he would connect to zoho and follow on some procedures. Is there a way to automate this? It seems there are no changes in the employee record
ERRO AO ENVIAR MENSAGEM.
Boa tarde, Uso o Zoho para administrar contas de e-mail em uma empresa, vinculei um destes e-mails para envia xml de notas fiscais mas estou tendo problemas porque não estão indo. erro 5.4.6 atividade de envio incomum detectada. Como posso solucionar
the infamous send receive issue
All signals say I have added the proper details yet I cannot send receive consistently... arklatexpay.com
Multi fields in one formula field + Line breaks
I have a formula where I'd like to group the information from others fields to display in a view in the following format: Account name: Test name Billing Street: Test Street Billing Code: 55 555, Billing City: Test city NIP:555 555 5555 and I put the
How to auto-assign a ticket to "self" (same agent replying)
Hello, we are looking for a way that when an Agent replies to an unassigned ticket it automatically assigns it to the same agent replying. Seems to me that in Automation Rules or Round Robin, the assignnment must be done to a specific agent, but what
Always show tags when viewing a ticket
Is it possible to toggle the tags so they always show, or at least show up in the ticket properties on the left?
Assign a product to a team rather than a person
Is it possible to assign a product to a team, rather than an individual as an owner? @Zoho - i accidentally posted this with my test account and realized it is set as Awaiting Moderation so you can delete those duplicates.
Não consigo receber correio, mas consigo enviar
Quando um e-mail é enviado para meu e-mail comercial. Recebo esta mensagem - 550 please turn on smtp authentication in your mail client
Assigning ticket to next shift worker when a customer replies
Hello Community and Support, In our ticket workflow, we often send replies to customers and some time may pass before the customer replies back. We run a 24/7 operation, so our agents work on different shifts (some during the week, some on the weekend.) I would like for there to be some type of workflow or supervise function that could know which of my agents are online and if the ticket is currently assigned to someone who is not working, then assign the ticket to someone who is working. Can I
Zoho One, BUG, Show Stopper, Major Issue, Zoho Bug, Help Major Billing Issue
Please Help, we have been unable to pay for days and our account is becoming in jeopardy. Please call us to fix Major Billing Issue Bug. We have Called 35+ times in the last 5 days. 4 Support Tickets and No Help. Please Help ASAP
Function return value as panel display
Is it possible to for a panel to run a function on load event of a page and display function return value rather than value for a table. This may be possible via ZML but it would be great if Creator supports this feature.
Availability on date
I want to buy the dates and time in which I have spaces available for attention, that if there is a date that is not available, it does not allow to schedule that space, is this possible?
How do I get Price Lists via API?
How do I get Price Lists via API? I've scanned this https://www.zoho.com/books/api/v3/ I know how to get Items.
Remove country code
Hi there, I am based out of Australia. I have a phone number field that is defaulting to Australian country code +61. Since all the phone numbers in my zoho records are in Australia I would like to remove the country code from the field? Can you please
can we delete any Deal From Zoho Creator
Hello Everyone Thanks so much for Reading this Problem Actually i have facing a problem I am not bale to delete any sales order from Zoho Creatore. Please Provide me a Solution. if it is Possible Wih Deluge then please how can I do it. Thank You
Error en APIS de solo lectura (ZohoCRM.modules.Deals.Read)
Hola buen día, Tengo un problema con las apis de solo lectura, de acuerdo a la documentación existente si yo hago un petición GET con la siguiente API: https://accounts.zoho.com/oauth/v2/auth?response_type=code&access_type=offline&client_id=EXAMPLE&scope= ZohoCRM.modules.Deals.Read &
Install Zoho mail desktop app on Mac book pro Catalina 10.15.1 does not work
Hi, Trying to install the desktop mail client but I get the message "zoho-mail-desktop-installer-v1.0.19" can't be opened because Apple can't verify if it contains malware. The installer needs to be updated by the developer" Any chans you have a solution for this? Best regards Klaes Igelstrøm
Export as HTML error
Hi, I have a dashboard and I'd like to export it as a html. When exporting it as html the export file contains an error, when I try to send it by email as an attachment I get the following error: Could you please support me on this? I've shared the dashboard
I can't import invoces because of file's size limit
Hi guys, I wanted to integrate CRM with Subscription but couldn't do it because of the difference in base currency between Zoho CRM and Subscription. I was told to create a new organization and import the documents I backed up from my current organization.
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